Best AI tools for< Resolve Helpdesk Issues >
20 - AI tool Sites
![Gaspar AI Screenshot](/screenshots/gaspar.ai.jpg)
Gaspar AI
Gaspar AI is an AI application that offers AI support capabilities for businesses. It provides a blend of Generative AI with human expertise to streamline operations, automate tasks, and enhance employee helpdesk support. Gaspar AI helps in reducing manual work, automating repetitive tasks, and optimizing knowledge management within companies. The application integrates seamlessly with popular platforms like Slack, MS Teams, and Jira to offer an effortless support experience. With powerful AI support capabilities, Gaspar AI accelerates approvals, automates processes, and offers instant answers to routine issues.
![Re:amaze Screenshot](/screenshots/reamaze.com.jpg)
Re:amaze
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It offers a range of features to help businesses provide better customer service and engagement, including a shared inbox, live chat, chatbots, push campaigns, AI-powered response and creation tools, a customizable FAQ center, a status page, and real-time customer activity monitoring. Re:amaze is designed to help businesses consolidate all their customer support channels and respond faster than ever before. It also offers a range of integrations with other business tools and applications.
![JustReply Screenshot](/screenshots/www.justreply.ai.jpg)
JustReply
JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.
![Help.center Screenshot](/screenshots/help.center.jpg)
Help.center
Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.
![Ada Screenshot](/screenshots/ada.cx.jpg)
Ada
Ada is an AI-powered customer service automation platform that helps businesses resolve more customer inquiries with less effort. It offers a range of features, including automated resolution of up to 75% of customer inquiries, seamless integration with existing tech stacks, and continuous improvement through guidance and AI coaching.
![Zenbots Screenshot](/screenshots/zenbots.ai.jpg)
Zenbots
Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.
![Neo Screenshot](/screenshots/zephyrglobal.co.jpg)
Neo
Zephyr Global is an AI application called Neo that provides Microsoft technical support through an AI assistant named Neo. It offers 24/7 technical support, instant solutions, and strategic guidance for Microsoft products and services. Neo assists with setup guidance, issue resolution, training opportunities, and provides additional resources for Microsoft support. The application aims to optimize operations effortlessly by delivering consistent, reliable information and round-the-clock support.
![Iokoo Screenshot](/screenshots/iokoo.co.jpg)
Iokoo
Iokoo is an intelligent IT support solution for small organizations, offering instant troubleshooting for all your IT needs. It combines artificial intelligence with human expertise to provide efficient and personalized solutions. Iokoo is available 24/7 on mobile and desktop, in multiple languages, and offers self-resolution options for IT incidents. The service is provided by NowBrains Group, with over 20 years of experience in IT support.
![Rezolve.ai Screenshot](/screenshots/rezolve.ai.jpg)
Rezolve.ai
Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
![Converso Screenshot](/screenshots/converso.io.jpg)
Converso
Converso is an AI-powered customer support platform that enables businesses to connect their own AI Assistant with a shared team inbox, thereby automating first-line customer support and reducing workload for front-line agents. AI Assistants can be connected to different channels, such as webchat, WhatsApp, SMS, and conversations can be transferred to a human agent in the event that the query is too complex for the AI Assistant to manage. Converso also enables outbound conversations via WhatsApp and SMS, managed via the same inbox, for proactive customer engagement.
![Caffeinated CX Screenshot](/screenshots/caffeinatedcx.com.jpg)
Caffeinated CX
Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.
![Kustomer Screenshot](/screenshots/www.kustomer.com.jpg)
Kustomer
Kustomer is an AI-powered customer service CRM platform that helps businesses provide personalized and efficient support to their customers. It offers a range of features, including a unified customer view, proactive support, AI-powered chatbots, and self-service options. Kustomer is trusted by some of the world's most innovative brands, including Airbnb, Spotify, and Uber.
![Customerly Screenshot](/screenshots/www.customerly.io.jpg)
Customerly
Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.
![Automi Screenshot](/screenshots/www.automi.ai.jpg)
Automi
Automi is an AI-powered platform that helps businesses automate their customer service and support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer queries and provide relevant answers. Automi also offers a range of features to help businesses manage their customer interactions, including a knowledge base, ticketing system, and live chat.
![ChatFlow Screenshot](/screenshots/chat-flow.app.jpg)
ChatFlow
ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.
![My AskAI Screenshot](/screenshots/intercom-fin-alternative.com.jpg)
My AskAI
My AskAI is an AI-powered customer support tool that integrates with Intercom. It offers a more affordable alternative to Intercom's Fin AI chatbot, costing only $0.19 per AI resolution compared to Intercom's $0.99. My AskAI allows businesses to add AI customer support to their Intercom workspace without replacing their existing widget or training their team on a new tool. Businesses can choose how they want their AI chatbot to reply, either directly to customers or as 'notes' for their agents. My AskAI also supports human handover for when a human touch is needed.
![Air Screenshot](/screenshots/air.ai.jpg)
Air
Air is the world's first AI that can have full on 10-40 minute long phone calls that sound like a REAL human, with infinite memory, perfect recall, and can autonomously take actions across 5,000 plus applications. It can do the entire job of a full time agent without having to be trained, managed or motivated. It just works 24/7/365.
![SupportLogic Screenshot](/screenshots/www.supportlogic.com.jpg)
SupportLogic
SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.
![Deskflow Screenshot](/screenshots/www.deskflow.ai.jpg)
Deskflow
Deskflow is an employee experience platform powered by AI. It is designed to help companies improve employee productivity and reduce churn. Deskflow's AI is trained on a company's internal knowledge base and integrates with HRIS and ITSM systems to handle repetitive help desk tasks 10X faster. This frees up HR and IT teams to focus on more critical tasks, leading to cost savings. Deskflow also provides employees with a co-pilot that can answer questions, create tickets, and take other actions. This helps employees access the information they need quickly and easily, reducing the time it takes to resolve issues.
![Intercom Screenshot](/screenshots/intercom.com.jpg)
Intercom
Intercom is a customer relationship management (CRM) platform that helps businesses build relationships with their customers through personalized messaging, automated workflows, and a powerful help desk. With Intercom, businesses can:
20 - Open Source AI Tools
![LLMEvaluation Screenshot](/screenshots_githubs/alopatenko-LLMEvaluation.jpg)
LLMEvaluation
The LLMEvaluation repository is a comprehensive compendium of evaluation methods for Large Language Models (LLMs) and LLM-based systems. It aims to assist academics and industry professionals in creating effective evaluation suites tailored to their specific needs by reviewing industry practices for assessing LLMs and their applications. The repository covers a wide range of evaluation techniques, benchmarks, and studies related to LLMs, including areas such as embeddings, question answering, multi-turn dialogues, reasoning, multi-lingual tasks, ethical AI, biases, safe AI, code generation, summarization, software performance, agent LLM architectures, long text generation, graph understanding, and various unclassified tasks. It also includes evaluations for LLM systems in conversational systems, copilots, search and recommendation engines, task utility, and verticals like healthcare, law, science, financial, and others. The repository provides a wealth of resources for evaluating and understanding the capabilities of LLMs in different domains.
![strictjson Screenshot](/screenshots_githubs/tanchongmin-strictjson.jpg)
strictjson
Strict JSON is a framework designed to handle JSON outputs with complex structures, fixing issues that standard json.loads() cannot resolve. It provides functionalities for parsing LLM outputs into dictionaries, supporting various data types, type forcing, and error correction. The tool allows easy integration with OpenAI JSON Mode and offers community support through tutorials and discussions. Users can download the package via pip, set up API keys, and import functions for usage. The tool works by extracting JSON values using regex, matching output values to literals, and ensuring all JSON fields are output by LLM with optional type checking. It also supports LLM-based checks for type enforcement and error correction loops.
![auto-subs Screenshot](/screenshots_githubs/tmoroney-auto-subs.jpg)
auto-subs
Auto-subs is a tool designed to automatically transcribe editing timelines using OpenAI Whisper and Stable-TS for extreme accuracy. It generates subtitles in a custom style, is completely free, and runs locally within Davinci Resolve. It works on Mac, Linux, and Windows, supporting both Free and Studio versions of Resolve. Users can jump to positions on the timeline using the Subtitle Navigator and translate from any language to English. The tool provides a user-friendly interface for creating and customizing subtitles for video content.
![Adobe-Photoshop-ai-activation-2024 Screenshot](/screenshots_githubs/albertusrusdi1351-Adobe-Photoshop-ai-activation-2024.jpg)
Adobe-Photoshop-ai-activation-2024
Adobe Photoshop Activation is a tool designed to activate the Adobe Photoshop program using valid credentials or key files. It also provides the functionality to generate valid serial keys for program activation and reset the program license to resolve activation issues. The tool is compatible with Windows 10 and Windows 11 operating systems, requires 4 GB RAM, 100 MB available space, and an internet connection for activation. Users can download the activator from the release page and contribute to the program by forking the repository and following the outlined steps. The project is licensed under the Apache License 2.0.
![Adobe-Photoshop-ai-activation-2024 Screenshot](/screenshots_githubs/thomassimeao2-Adobe-Photoshop-ai-activation-2024.jpg)
Adobe-Photoshop-ai-activation-2024
Adobe Photoshop Activation is a tool designed to activate the Adobe Photoshop program using valid credentials or key files. It also provides the functionality to generate valid serial keys for program activation and reset the program license to resolve activation issues. The tool is compatible with Windows 10 and Windows 11 operating systems, requires 4 GB RAM, 100 MB available space, and an internet connection for activation. Users can download the activator from the release page and contribute to the program by forking the repository, making changes, and creating pull requests. The project is licensed under the Apache License 2.0.
![Adobe-Photoshop-ai-activation-2024 Screenshot](/screenshots_githubs/marshdipper14-Adobe-Photoshop-ai-activation-2024.jpg)
Adobe-Photoshop-ai-activation-2024
Adobe Photoshop Activation is a tool designed to activate the Adobe Photoshop program using valid credentials or key files. It also provides the functionality to generate valid serial keys for program activation and reset the program license to resolve activation issues. The tool is compatible with Windows 10 and Windows 11 operating systems, requires 4 GB RAM, 100 MB available space, and an internet connection for activation. Users can download the activator from the Releases page and contribute to the program by forking the repository and following the outlined steps.
![robusta Screenshot](/screenshots_githubs/robusta-dev-robusta.jpg)
robusta
Robusta is a tool designed to enhance Prometheus notifications for Kubernetes environments. It offers features such as smart grouping to reduce notification spam, AI investigation for alert analysis, alert enrichment with additional data like pod logs, self-healing capabilities for defining auto-remediation rules, advanced routing options, problem detection without PromQL, change-tracking for Kubernetes resources, auto-resolve functionality, and integration with various external systems like Slack, Teams, and Jira. Users can utilize Robusta with or without Prometheus, and it can be installed alongside existing Prometheus setups or as part of an all-in-one Kubernetes observability stack.
![StepWise Screenshot](/screenshots_githubs/LittleLittleCloud-StepWise.jpg)
StepWise
StepWise is a code-first, event-driven workflow framework for .NET designed to help users build complex workflows in a simple and efficient way. It allows users to define workflows using C# code, visualize and execute workflows from a browser, execute steps in parallel, and resolve dependencies automatically. StepWise also features an AI assistant called `Geeno` in its WebUI to help users run and analyze workflows with ease.
![uptrain Screenshot](/screenshots_githubs/uptrain-ai-uptrain.jpg)
uptrain
UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.
![AIHub Screenshot](/screenshots_githubs/classfang-AIHub.jpg)
AIHub
AIHub is a client that integrates the capabilities of multiple large models, allowing users to quickly and easily build their own personalized AI assistants. It supports custom plugins for endless possibilities. The tool provides powerful AI capabilities, rich configuration options, customization of AI assistants for text and image conversations, AI drawing, installation of custom plugins, personal knowledge base building, AI calendar generation, support for AI mini programs, and ongoing development of additional features. Users can download the application package from the release section, resolve issues related to macOS app installation, and contribute ideas by submitting issues. The project development involves installation, development, and building processes for different operating systems.
![llama-github Screenshot](/screenshots_githubs/JetXu-LLM-llama-github.jpg)
llama-github
Llama-github is a powerful tool that helps retrieve relevant code snippets, issues, and repository information from GitHub based on queries. It empowers AI agents and developers to solve coding tasks efficiently. With features like intelligent GitHub retrieval, repository pool caching, LLM-powered question analysis, and comprehensive context generation, llama-github excels at providing valuable knowledge context for development needs. It supports asynchronous processing, flexible LLM integration, robust authentication options, and logging/error handling for smooth operations and troubleshooting. The vision is to seamlessly integrate with GitHub for AI-driven development solutions, while the roadmap focuses on empowering LLMs to automatically resolve complex coding tasks.
![simpleAI Screenshot](/screenshots_githubs/lhenault-simpleAI.jpg)
simpleAI
SimpleAI is a self-hosted alternative to the not-so-open AI API, focused on replicating main endpoints for LLM such as text completion, chat, edits, and embeddings. It allows quick experimentation with different models, creating benchmarks, and handling specific use cases without relying on external services. Users can integrate and declare models through gRPC, query endpoints using Swagger UI or API, and resolve common issues like CORS with FastAPI middleware. The project is open for contributions and welcomes PRs, issues, documentation, and more.
![StoryToolKit Screenshot](/screenshots_githubs/Abdulrahman-Kamel-StoryToolKit.jpg)
StoryToolKit
StoryToolkitAI is a film editing tool that utilizes AI to transcribe, index scenes, search through footage, and create stories. It offers features such as automatic transcription, translation, story creation, speaker detection, project file management, and more. The tool works locally on your machine and integrates with DaVinci Resolve Studio 18. It aims to streamline the editing process by leveraging AI capabilities and enhancing user efficiency.
![AIDA64-Activation-Tool Screenshot](/screenshots_githubs/Varunsingh16-AIDA64-Activation-Tool.jpg)
AIDA64-Activation-Tool
The AIDA64 Activation Tool is a software solution for activating AIDA64, simplifying the activation process, supporting key generation, and enabling license management. It provides functions such as activation using valid credentials or key file, key generation for program activation, and license reset to resolve activation issues. The tool is designed for Windows 10 or Windows 11 with minimum system requirements of 4 GB RAM and 100 MB available space. An internet connection is required for activation. Users can download the activator from the release page and contribute to the program by forking the repository, making changes, and creating pull requests. The project is licensed under the Apache License 2.0.
![StoryToolkitAI Screenshot](/screenshots_githubs/octimot-StoryToolkitAI.jpg)
StoryToolkitAI
StoryToolkitAI is a film editing tool that utilizes AI to transcribe, index scenes, search through footage, and create stories. It offers features like full video indexing, automatic transcriptions and translations, compatibility with OpenAI GPT and ollama, story editor for screenplay writing, speaker detection, project file management, and more. It integrates with DaVinci Resolve Studio 18 and offers planned features like automatic topic classification and integration with other AI tools. The tool is developed by Octavian Mot and is actively being updated with new features based on user needs and feedback.
![ComfyBench Screenshot](/screenshots_githubs/xxyQwQ-ComfyBench.jpg)
ComfyBench
ComfyBench is a comprehensive benchmark tool designed to evaluate agents' ability to design collaborative AI systems in ComfyUI. It provides tasks for agents to learn from documents and create workflows, which are then converted into code for better understanding by LLMs. The tool measures performance based on pass rate and resolve rate, reflecting the correctness of workflow execution and task realization. ComfyAgent, a component of ComfyBench, autonomously designs new workflows by learning from existing ones, interpreting them as collaborative AI systems to complete given tasks.
![OSWorld Screenshot](/screenshots_githubs/xlang-ai-OSWorld.jpg)
OSWorld
OSWorld is a benchmarking tool designed to evaluate multimodal agents for open-ended tasks in real computer environments. It provides a platform for running experiments, setting up virtual machines, and interacting with the environment using Python scripts. Users can install the tool on their desktop or server, manage dependencies with Conda, and run benchmark tasks. The tool supports actions like executing commands, checking for specific results, and evaluating agent performance. OSWorld aims to facilitate research in AI by providing a standardized environment for testing and comparing different agent baselines.
![chat-ui Screenshot](/screenshots_githubs/huggingface-chat-ui.jpg)
chat-ui
A chat interface using open source models, eg OpenAssistant or Llama. It is a SvelteKit app and it powers the HuggingChat app on hf.co/chat.
![patchwork Screenshot](/screenshots_githubs/patched-codes-patchwork.jpg)
patchwork
PatchWork is an open-source framework designed for automating development tasks using large language models. It enables users to automate workflows such as PR reviews, bug fixing, security patching, and more through a self-hosted CLI agent and preferred LLMs. The framework consists of reusable atomic actions called Steps, customizable LLM prompts known as Prompt Templates, and LLM-assisted automations called Patchflows. Users can run Patchflows locally in their CLI/IDE or as part of CI/CD pipelines. PatchWork offers predefined patchflows like AutoFix, PRReview, GenerateREADME, DependencyUpgrade, and ResolveIssue, with the flexibility to create custom patchflows. Prompt templates are used to pass queries to LLMs and can be customized. Contributions to new patchflows, steps, and the core framework are encouraged, with chat assistants available to aid in the process. The roadmap includes expanding the patchflow library, introducing a debugger and validation module, supporting large-scale code embeddings, parallelization, fine-tuned models, and an open-source GUI. PatchWork is licensed under AGPL-3.0 terms, while custom patchflows and steps can be shared using the Apache-2.0 licensed patchwork template repository.
![making-games-with-ai-course Screenshot](/screenshots_githubs/huggingface-making-games-with-ai-course.jpg)
making-games-with-ai-course
This repository hosts the Machine Learning for Games Course, providing mdx files and notebooks for learning. The course covers various topics related to applying machine learning techniques in game development. It offers a syllabus and resources for users to sign up and access the content for free. The project is maintained by Thomas Simonini and is available on GitHub for citation in publications.
20 - OpenAI Gpts
![Contact Center Automation Knowledge Center Screenshot](/screenshots_gpts/g-ndEbvO4LQ.jpg)
Contact Center Automation Knowledge Center
A knowledgeable guide on customer service best practices and terminology.
![PCT 365 Support Bot Screenshot](/screenshots_gpts/g-iDexYYMmR.jpg)
PCT 365 Support Bot
Microsoft 365 support agent, redirects admin-level requests to PCT Support.
![Rep Anfrage Screenshot](/screenshots_gpts/g-dYbNaV3eF.jpg)
Rep Anfrage
TechLine employee providing concise, human-like, and knowledgeable tech support in German.
![Tech Support Bots Screenshot](/screenshots_gpts/g-NcKAwop02.jpg)
Tech Support Bots
Introducing Our Advanced Tech Support Bots, Powered by Custom GPT Technology In the dynamic world of technology, where efficiency and accuracy are paramount, we are proud to present our state-of-the-art Tech Support Bots.
![Tech Support Advisor Screenshot](/screenshots_gpts/g-WKIaLGGem.jpg)
Tech Support Advisor
From setting up a printer to troubleshooting a device, I’m here to help you step-by-step.
![LandR Resolve Screenshot](/screenshots_gpts/g-VjU00lJFA.jpg)
LandR Resolve
Incorporates evolving psychology principles for family and friendship healing.
![Mediator Mike Screenshot](/screenshots_gpts/g-8gr6TkR3v.jpg)
Mediator Mike
Your empathetic conflict resolution coach. Get guidance from Mike to resolve life conflicts and rehearse conversations beforehand.
![Personal Injury Attorney | Ai Legal Assistant Screenshot](/screenshots_gpts/g-PvcrfECve.jpg)
Personal Injury Attorney | Ai Legal Assistant
🔍 Find your perfect personal injury attorney with our AI. Explore our lawyer directory for experts in your injury case. 📚 As an Educational Resource, learn legal basics seamlessly. Connect, learn, and resolve. 🎓
![Alex ou la communication non violente Screenshot](/screenshots_gpts/g-kEBTYL9gw.jpg)
Alex ou la communication non violente
Experte en résolution de conflit et communication non violente