Best AI tools for< Monitor Conversations >

Talklab is an AI-powered chatbot platform that revolutionizes communication by providing intelligent chatbots for customer support. The platform allows businesses to easily monitor and improve customer interactions through advanced technology. Talklab enables users to create and configure chatbots using natural language processing, providing continuous support to customers 24/7. With features like intention configuration, global text and table settings, and conversation tracking tools, Talklab empowers businesses to enhance customer service and gain valuable insights from chatbot interactions.

TweetSift is a powerful Twitter search tool that allows users to sift through tweets based on various criteria such as keywords, hashtags, and user mentions. It provides real-time results and analytics to help users monitor social media conversations effectively. With its user-friendly interface and advanced filtering options, TweetSift is a valuable tool for social media marketers, researchers, journalists, and anyone looking to gain insights from Twitter data.

Octolens is an AI-powered social listening tool designed for B2B businesses. It leverages artificial intelligence to monitor and analyze online conversations, providing valuable insights into customer sentiment, industry trends, and competitor activities. Octolens helps businesses make data-driven decisions by tracking brand mentions, identifying key influencers, and uncovering emerging topics. With its advanced algorithms, Octolens offers a comprehensive solution for businesses looking to enhance their social media strategy and stay ahead of the competition.

Deflekt.ai is an AI-powered application designed to automate replies on all support channels. It helps businesses deflect customer and coworker support tickets by answering questions automatically. The tool can be integrated with various channels like web chat, email, Slack, and Teams, making it a versatile solution for support teams. Deflekt.ai allows users to customize content, localize responses, and provide human support when needed. With features like document hosting, channel activation, and conversation monitoring, Deflekt.ai streamlines support processes and reduces workload.

Vista Social is a comprehensive social media management platform designed for brands and agencies. It offers a suite of powerful features to help users plan, collaborate, publish, engage, analyze, and listen to social media content. Vista Social is powered by ChatGPT, which enables users to generate and enhance content, automate tasks, and gain insights from social media data.

Omnimind is an AI automation tool designed to simplify complex and routine tasks by allowing users to build simple automations or AI agents trained on personalized data. It offers features such as training AI with personalized data, customizing AI appearance, tool integration, and monitoring conversations. Omnimind can be used for customer support, education, and sales assistance, providing benefits like quicker response times, personalized learning paths, and efficient lead qualification. However, it may have limitations in terms of technical complexity, customization options, and initial learning curve.

LangCall is an AI-powered application that allows users to skip the hassle of making phone calls by letting AI agents handle the entire process. From navigating phone menus to connecting you with a human representative, LangCall ensures hold-free calls and fully automated AI interactions. Users can monitor call conversations in real-time and receive AI-generated summaries online. With a simple 1-2-3 process, LangCall offers a user-friendly web interface for effortless call management. The application offers different pricing plans based on usage, starting from a free plan with limited AI calls to premium plans for higher usage.

Glassix is an AI Customer Support, Omnichannel Ticketing, and Chatbot Software Platform that offers a unified inbox for managing business conversations across various messaging channels. It provides features such as conversation routing engine, cross channel continuity, customer conversation history, rich media & large files sharing, and visual chatbot builder. Glassix helps companies drive customer delight through personalized and automated interactions, leveraging Conversational AI and sophisticated Chatbots. It enables real-time agent takeover and facilitates seamless communication across channels to enhance customer satisfaction and efficiency.

CustomerPing is an AI tool designed to help businesses find new customers by monitoring online conversations and sending alerts when potential leads are identified. The tool automates the prospecting process, saving time and effort for entrepreneurs. CustomerPing offers a unique approach to customer discovery, allowing users to engage with relevant discussions and build trust with potential customers. With features like Radar Stations, RSS feeds, and personalized notifications, CustomerPing streamlines the customer acquisition process and empowers businesses to connect with their target audience effectively.

LiveSnap is an AI-powered strategic intelligence platform that enables users to find, analyze, and monitor relevant information from billions of sources. It centralizes essential information, automates data collection, provides real-time monitoring of conversations, and offers intelligent summaries for quick insights. The platform also facilitates automated report generation, historical data tracking, and categorization of information for efficient decision-making. LiveSnap leverages artificial intelligence to save time on repetitive tasks, ensuring users focus on critical activities. By using LiveSnap, organizations benefit from filtered and structured information, centralized data access, and automated preliminary analysis, leading to informed decision-making and time savings.

KAI Conversations is an AI tool that improves health outcomes by delivering hidden human insights from remote conversations. It provides pioneering pharmaceutical organizations with marketing and SFE insights to better understand the needs of HCPs and increase market access. KAI also focuses on improving patient outcomes to keep patients out of acute care channels and enhance HCPs' emotional intelligence. The tool offers customer insights, Salesforce effectiveness monitoring, healthcare services, and coaching services to identify learning and development opportunities.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Engage AI is a generative AI tool that helps businesses increase their LinkedIn engagement and lead generation. It offers a range of features to help users create personalized and engaging content, including the ability to generate comments, connection requests, and profile content. Engage AI also provides insights into LinkedIn trends and best practices, and offers a variety of resources to help users get the most out of the platform.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

Chatbond is an AI chatbot builder that enables users to create customized chatbots for websites and messaging platforms without the need for coding skills. With Chatbond, users can design conversational interfaces, integrate AI capabilities, and deploy chatbots to enhance customer engagement and streamline communication processes. The platform offers a user-friendly interface with drag-and-drop functionality, pre-built templates, and analytics tools to monitor chatbot performance and optimize interactions. Chatbond empowers businesses to automate customer support, lead generation, and sales processes, improving efficiency and scalability.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

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MentionMaster is an AI tool designed to help businesses track and monitor mentions of their products in conversations. By utilizing advanced artificial intelligence algorithms, MentionMaster scans various online platforms to identify instances where your product is being discussed. This tool provides valuable insights into customer sentiment, brand perception, and market trends, enabling businesses to make informed decisions and engage with their audience effectively.

CallCare is an AI-driven application designed to provide peace of mind for users concerned about the mental wellness of their elderly loved ones. The platform allows users to schedule intelligent calls to monitor the well-being of their loved ones, analyze call details with advanced analytics, and track mental wellness metrics through detailed reports. With a focus on mimicking human interaction, CallCare offers a secure and private environment for engaging conversations that aim to detect any mental wellness decline early on.

InStore.ai is an AI-powered tool designed to monitor, compare, and elevate customer experience across stores. It helps businesses improve store performance by providing key performance scores, proactive guidance, and instant search capabilities to summarize in-store interactions and trends. The tool offers solutions for various industries like fuel & convenience, hospitality, and luxury retail, enabling businesses to understand customer feedback, optimize service, and refine customer interactions. InStore.ai leverages AI to enhance face-to-face experiences for customers and employees, providing timely insights, detailed support, and configurable recommendations tailored to specific audiences.

Hexabot Community Edition is an open-source chatbot solution designed for flexibility and customization, offering powerful text-to-action capabilities. It allows users to create and manage AI-powered, multi-channel, and multilingual chatbots with ease. The platform features an analytics dashboard, multi-channel support, visual editor, plugin system, NLP/NLU management, multi-lingual support, CMS integration, user roles & permissions, contextual data, subscribers & labels, and inbox & handover functionalities. The directory structure includes frontend, API, widget, NLU, and docker components. Prerequisites for running Hexabot include Docker and Node.js. The installation process involves cloning the repository, setting up the environment, and running the application. Users can access the UI admin panel and live chat widget for interaction. Various commands are available for managing the Docker services. Detailed documentation and contribution guidelines are provided for users interested in contributing to the project.

Tribe AI is a low code tool designed to rapidly build and coordinate multi-agent teams. It leverages the langgraph framework to customize and coordinate teams of agents, allowing tasks to be split among agents with different strengths for faster and better problem-solving. The tool supports persistent conversations, observability, tool calling, human-in-the-loop functionality, easy deployment with Docker, and multi-tenancy for managing multiple users and teams.

Starmoon is an affordable, compact AI-enabled device that can understand and respond to your emotions with empathy. It offers supportive conversations and personalized learning assistance. The device is cost-effective, voice-enabled, open-source, compact, and aims to reduce screen time. Users can assemble the device themselves using off-the-shelf components and deploy it locally for data privacy. Starmoon integrates various APIs for AI language models, speech-to-text, text-to-speech, and emotion intelligence. The hardware setup involves components like ESP32S3, microphone, amplifier, speaker, LED light, and button, along with software setup instructions for developers. The project also includes a web app, backend API, and background task dashboard for monitoring and management.

Phidata is a framework for building AI Assistants with memory, knowledge, and tools. It enables LLMs to have long-term conversations by storing chat history in a database, provides them with business context by storing information in a vector database, and enables them to take actions like pulling data from an API, sending emails, or querying a database. Memory and knowledge make LLMs smarter, while tools make them autonomous.

Apache Airflow (or simply Airflow) is a platform to programmatically author, schedule, and monitor workflows. When workflows are defined as code, they become more maintainable, versionable, testable, and collaborative. Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command line utilities make performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress, and troubleshoot issues when needed.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

Firebase Genkit (beta) is a framework with powerful tooling to help app developers build, test, deploy, and monitor AI-powered features with confidence. Genkit is cloud optimized and code-centric, integrating with many services that have free tiers to get started. It provides unified API for generation, context-aware AI features, evaluation of AI workflow, extensibility with plugins, easy deployment to Firebase or Google Cloud, observability and monitoring with OpenTelemetry, and a developer UI for prototyping and testing AI features locally. Genkit works seamlessly with Firebase or Google Cloud projects through official plugins and templates.

Screen-pipe is a Rust + WASM tool that allows users to turn their screen into actions using Large Language Models (LLMs). It enables users to record their screen 24/7, extract text from frames, and process text and images for tasks like analyzing sales conversations. The tool is still experimental and aims to simplify the process of recording screens, extracting text, and integrating with various APIs for tasks such as filling CRM data based on screen activities. The project is open-source and welcomes contributions to enhance its functionalities and usability.

tinyllm is a lightweight framework designed for developing, debugging, and monitoring LLM and Agent powered applications at scale. It aims to simplify code while enabling users to create complex agents or LLM workflows in production. The core classes, Function and FunctionStream, standardize and control LLM, ToolStore, and relevant calls for scalable production use. It offers structured handling of function execution, including input/output validation, error handling, evaluation, and more, all while maintaining code readability. Users can create chains with prompts, LLM models, and evaluators in a single file without the need for extensive class definitions or spaghetti code. Additionally, tinyllm integrates with various libraries like Langfuse and provides tools for prompt engineering, observability, logging, and finite state machine design.

LLM App Stack, also known as Emerging Architectures for LLM Applications, is a comprehensive list of available tools, projects, and vendors at each layer of the LLM app stack. It covers various categories such as Data Pipelines, Embedding Models, Vector Databases, Playgrounds, Orchestrators, APIs/Plugins, LLM Caches, Logging/Monitoring/Eval, Validators, LLM APIs (proprietary and open source), App Hosting Platforms, Cloud Providers, and Opinionated Clouds. The repository aims to provide a detailed overview of tools and projects for building, deploying, and maintaining enterprise data solutions, AI models, and applications.

BionicGPT is an on-premise replacement for ChatGPT, offering the advantages of Generative AI while maintaining strict data confidentiality. BionicGPT can run on your laptop or scale into the data center.

Gollama is a delightful tool that brings Ollama, your offline conversational AI companion, directly into your terminal. It provides a fun and interactive way to generate responses from various models without needing internet connectivity. Whether you're brainstorming ideas, exploring creative writing, or just looking for inspiration, Gollama is here to assist you. The tool offers an interactive interface, customizable prompts, multiple models selection, and visual feedback to enhance user experience. It can be installed via different methods like downloading the latest release, using Go, running with Docker, or building from source. Users can interact with Gollama through various options like specifying a custom base URL, prompt, model, and enabling raw output mode. The tool supports different modes like interactive, piped, CLI with image, and TUI with image. Gollama relies on third-party packages like bubbletea, glamour, huh, and lipgloss. The roadmap includes implementing piped mode, support for extracting codeblocks, copying responses/codeblocks to clipboard, GitHub Actions for automated releases, and downloading models directly from Ollama using the rest API. Contributions are welcome, and the project is licensed under the MIT License.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

WilmerAI is a middleware system designed to process prompts before sending them to Large Language Models (LLMs). It categorizes prompts, routes them to appropriate workflows, and generates manageable prompts for local models. It acts as an intermediary between the user interface and LLM APIs, supporting multiple backend LLMs simultaneously. WilmerAI provides API endpoints compatible with OpenAI API, supports prompt templates, and offers flexible connections to various LLM APIs. The project is under heavy development and may contain bugs or incomplete code.

Invariant Analyzer is an open-source scanner designed for LLM-based AI agents to find bugs, vulnerabilities, and security threats. It scans agent execution traces to identify issues like looping behavior, data leaks, prompt injections, and unsafe code execution. The tool offers a library of built-in checkers, an expressive policy language, data flow analysis, real-time monitoring, and extensible architecture for custom checkers. It helps developers debug AI agents, scan for security violations, and prevent security issues and data breaches during runtime. The analyzer leverages deep contextual understanding and a purpose-built rule matching engine for security policy enforcement.

VITA is an open-source interactive omni multimodal Large Language Model (LLM) capable of processing video, image, text, and audio inputs simultaneously. It stands out with features like Omni Multimodal Understanding, Non-awakening Interaction, and Audio Interrupt Interaction. VITA can respond to user queries without a wake-up word, track and filter external queries in real-time, and handle various query inputs effectively. The model utilizes state tokens and a duplex scheme to enhance the multimodal interactive experience.

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