Best AI tools for< Reduce Support Costs >

GaliChat is an AI-powered chatbot that provides 24/7 customer support for businesses. It is designed to handle lead generation, answer customer questions, and reduce support costs. GaliChat is easy to set up and can be customized to match your website's branding. It is also trained on your own data to ensure accurate and personalized responses.

The website offers a universal search tool built for SaaS applications, providing features like search, navigation, and AI-powered answers. Users can easily set up a HelpBar to enhance self-serve support, improve user navigation, and reduce support costs. The tool aims to help SaaS companies improve user experience and efficiency by enabling quick access to relevant information and resources.

Brainfish is an AI-powered customer support tool that helps businesses provide self-service support to their customers. It uses advanced AI to help customers find answers to their questions quickly and easily, reducing the need for human support. Brainfish also provides businesses with insights into customer concerns, helping them improve their knowledge base content and provide better support.

ExplainIt is an AI-powered chatbot that can be integrated with your documentation to provide interactive and accurate answers to users' questions. It is designed to enhance the customer experience by making documentation more accessible and engaging. With ExplainIt, you can create a ChatGPT-powered chatbot in seconds, without the need for any coding or technical expertise.

LiveChat is a complete customer service platform that delights your customers and fuels your sales. It offers a range of features to help businesses provide excellent customer support, including live chat, chatbots, and a knowledge base. LiveChat is trusted by over 37,000 companies worldwide and has a proven track record of helping businesses improve customer satisfaction, increase sales, and reduce support costs.

GoodGist is an AI platform that focuses on customer and partner enablement. It offers autonomous learning, support, and knowledge management powered by AI to help software companies onboard faster, implement better, and support stronger. The platform provides personalized training, reduces support tickets, generates reference architectures, and facilitates collaboration among teams and partners. GoodGist aims to enhance software proficiency, reduce support costs, improve customer satisfaction, and increase partner engagement through hyper-personalized learning experiences and adaptive content support.

Social Intents is a live chat and AI chatbot solution that helps businesses provide real-time customer support, generate leads, and automate sales processes. It integrates with popular communication platforms such as Microsoft Teams, Slack, Google Chat, Zoom, and Webex, allowing businesses to manage customer interactions from a single dashboard. Social Intents also offers pre-trained ChatGPT chatbots that can be customized to handle specific customer queries and provide personalized responses. With its advanced features and integrations, Social Intents aims to enhance customer engagement, reduce support costs, and drive sales for businesses.

Gaspar AI is an AI application that offers AI support solutions for businesses. It leverages Generative AI technology to automate tasks, streamline operations, and provide instant answers to employee helpdesk issues. The application aims to boost engagement, amplify productivity, and reduce manual work by 80%. Gaspar AI integrates seamlessly with popular platforms like Slack, MS Teams, and Jira to provide a comprehensive support experience. With powerful AI capabilities, affordable pricing, and a user-friendly interface, Gaspar AI is a valuable tool for companies looking to enhance their support operations.

Zetabot is an advanced AI chatbot designed to streamline customer support operations, reduce costs, and enhance customer experiences for businesses. By leveraging cutting-edge artificial intelligence technology, Zetabot revolutionizes how businesses interact with customers, leading to long-term cost savings, increased productivity, and improved efficiency. The chatbot is available 24/7, providing instant assistance and consistent responses to build trust and loyalty. Zetabot offers personalized solutions, automation of repetitive tasks, and continuous learning from customer interactions to deliver exceptional customer service.

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.

EBI.AI is a customer service AI assistant that can help businesses with a variety of tasks, such as answering customer questions, resolving issues, and providing support. It is a self-serve platform that allows businesses to create and launch their own AI assistant in minutes. EBI.AI also offers a range of features, such as natural language processing, human-in-the-loop support, and integrations with other business systems. With EBI.AI, businesses can improve customer satisfaction, reduce costs, and increase efficiency.

GrapixAI is a leading provider of low-cost cloud GPU rental services and AI server solutions. The company's focus on flexibility, scalability, and cutting-edge technology enables a variety of AI applications in both local and cloud environments. GrapixAI offers the lowest prices for on-demand GPUs such as RTX4090, RTX 3090, RTX A6000, RTX A5000, and A40. The platform provides Docker-based container ecosystem for quick software setup, powerful GPU search console, customizable pricing options, various security levels, GUI and CLI interfaces, real-time bidding system, and personalized customer support.

Pulse is a world-class expert support tool for BigData stacks, specifically focusing on ensuring the stability and performance of Elasticsearch and OpenSearch clusters. It offers early issue detection, AI-generated insights, and expert support to optimize performance, reduce costs, and align with user needs. Pulse leverages AI for issue detection and root-cause analysis, complemented by real human expertise, making it a strategic ally in search cluster management.

TalkForce AI is an AI-powered customer care solution that revolutionizes customer service and operational efficiency. It offers 24/7 support, automated tasks, and personalized experiences to enhance customer satisfaction. The application integrates seamlessly with existing systems, providing tailored responses and efficient solutions for businesses across various industries.

Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.

RevoChat is an AI-powered sales and support assistant designed to help e-commerce businesses boost sales and improve customer experience. It uses AI to analyze browsing patterns and customer preferences to suggest products that customers will love, and it can also answer common customer questions and provide support 24/7. RevoChat integrates with Shopify and WooCommerce, and it's easy to set up and use.

Pump is a cost-saving AI tool designed to help startups and small businesses reduce their cloud computing expenses by up to 60%. By leveraging group buying and AI technology, Pump offers discounts previously only available to large companies. The platform promises to provide automated AI assistance to find and apply the best savings for users, ensuring a seamless and efficient experience. Pump also emphasizes security, with AWS protection in just 5 minutes, and offers billing level permissions only for enrolling in group buying and claiming discounts.

Tavrn is an AI-powered platform that offers high-accuracy medical record chronologies for attorneys in a matter of hours. The platform utilizes cutting-edge AI technology to process hundreds of pages of medical records quickly and efficiently. Tavrn aims to reduce the burden of medical chronology costs for law firms, allowing lawyers to focus on advocating for their clients. With features like advanced Optical Character Recognition, enterprise-ready security, live support, and custom workflows, Tavrn provides a secure and high-tech solution for legal professionals to streamline their workflows and enhance case management efficiency.

Chatness AI is an AI-powered chatbot assistant application that serves as an Intercom alternative, helping businesses enhance customer service and reduce costs. It allows users to automate tasks, sales, and marketing, create custom chat tools, and integrate with various platforms like Discord, Facebook Messenger, Google Calendar, and WhatsApp. With features such as support for anonymous and authenticated users, lead collection, custom automations, and comprehensive branding customizations, Chatness AI offers a seamless and efficient solution for businesses looking to streamline their customer support processes.

WDoc is a powerful Retrieval-Augmented Generation (RAG) system designed to summarize, search, and query documents across various file types. It supports querying tens of thousands of documents simultaneously, offers tailored summaries to efficiently manage large amounts of information, and includes features like supporting multiple file types, various LLMs, local and private LLMs, advanced RAG capabilities, advanced summaries, trust verification, markdown formatted answers, sophisticated embeddings, extensive documentation, scriptability, type checking, lazy imports, caching, fast processing, shell autocompletion, notification callbacks, and more. WDoc is ideal for researchers, students, and professionals dealing with extensive information sources.

This repository contains an implementation of Ring Attention, a technique for processing large sequences in transformers. Ring Attention splits the data across the sequence dimension and applies ring reduce to the processing of the tiles of the attention matrix, similar to flash attention. It also includes support for Striped Attention, a follow-up paper that permutes the sequence for better workload balancing for autoregressive transformers, and grouped query attention, which saves on communication costs during the ring reduce. The repository includes a CUDA version of the flash attention kernel, which is used for the forward and backward passes of the ring attention. It also includes logic for splitting the sequence evenly among ranks, either within the attention function or in the external ring transformer wrapper, and basic test cases with two processes to check for equivalent output and gradients.

The NVIDIA TensorRT Model Optimizer is a library designed to quantize and compress deep learning models for optimized inference on GPUs. It offers state-of-the-art model optimization techniques including quantization and sparsity to reduce inference costs for generative AI models. Users can easily stack different optimization techniques to produce quantized checkpoints from torch or ONNX models. The quantized checkpoints are ready for deployment in inference frameworks like TensorRT-LLM or TensorRT, with planned integrations for NVIDIA NeMo and Megatron-LM. The tool also supports 8-bit quantization with Stable Diffusion for enterprise users on NVIDIA NIM. Model Optimizer is available for free on NVIDIA PyPI, and this repository serves as a platform for sharing examples, GPU-optimized recipes, and collecting community feedback.

RouteLLM is a framework for serving and evaluating LLM routers. It allows users to launch an OpenAI-compatible API that routes requests to the best model based on cost thresholds. Trained routers are provided to reduce costs while maintaining performance. Users can easily extend the framework, compare router performance, and calibrate cost thresholds. RouteLLM supports multiple routing strategies and benchmarks, offering a lightweight server and evaluation framework. It enables users to evaluate routers on benchmarks, calibrate thresholds, and modify model pairs. Contributions for adding new routers and benchmarks are welcome.

DevOpsGPT is an AI-driven software development automation solution that combines Large Language Models (LLM) with DevOps tools to convert natural language requirements into working software. It improves development efficiency by eliminating the need for tedious requirement documentation, shortens development cycles, reduces communication costs, and ensures high-quality deliverables. The Enterprise Edition offers features like existing project analysis, professional model selection, and support for more DevOps platforms. The tool automates requirement development, generates interface documentation, provides pseudocode based on existing projects, facilitates code refinement, enables continuous integration, and supports software version release. Users can run DevOpsGPT with source code or Docker, and the tool comes with limitations in precise documentation generation and understanding existing project code. The product roadmap includes accurate requirement decomposition, rapid import of development requirements, and integration of more software engineering and professional tools for efficient software development tasks under AI planning and execution.

BoCoEL is a tool that leverages Bayesian Optimization to efficiently evaluate large language models by selecting a subset of the corpus for evaluation. It encodes individual entries into embeddings, uses Bayesian optimization to select queries, retrieves from the corpus, and provides easily managed evaluations. The tool aims to reduce computation costs during evaluation with a dynamic budget, supporting models like GPT2, Pythia, and LLAMA through integration with Hugging Face transformers and datasets. BoCoEL offers a modular design and efficient representation of the corpus to enhance evaluation quality.

DB-GPT-Hub is an experimental project leveraging Large Language Models (LLMs) for Text-to-SQL parsing. It includes stages like data collection, preprocessing, model selection, construction, and fine-tuning of model weights. The project aims to enhance Text-to-SQL capabilities, reduce model training costs, and enable developers to contribute to improving Text-to-SQL accuracy. The ultimate goal is to achieve automated question-answering based on databases, allowing users to execute complex database queries using natural language descriptions. The project has successfully integrated multiple large models and established a comprehensive workflow for data processing, SFT model training, prediction output, and evaluation.

Project Lakechain is a cloud-native, AI-powered framework for building document processing pipelines on AWS. It provides a composable API with built-in middlewares for common tasks, scalable architecture, cost efficiency, GPU and CPU support, and the ability to create custom transform middlewares. With ready-made examples and emphasis on modularity, Lakechain simplifies the deployment of scalable document pipelines for tasks like metadata extraction, NLP analysis, text summarization, translations, audio transcriptions, computer vision, and more.

ARTKIT is a Python framework developed by BCG X for automating prompt-based testing and evaluation of Gen AI applications. It allows users to develop automated end-to-end testing and evaluation pipelines for Gen AI systems, supporting multi-turn conversations and various testing scenarios like Q&A accuracy, brand values, equitability, safety, and security. The framework provides a simple API, asynchronous processing, caching, model agnostic support, end-to-end pipelines, multi-turn conversations, robust data flows, and visualizations. ARTKIT is designed for customization by data scientists and engineers to enhance human-in-the-loop testing and evaluation, emphasizing the importance of tailored testing for each Gen AI use case.

dwata is an open source desktop app designed to manage all your private data on your laptop, providing offline access, fast search capabilities, and organization features for emails, files, contacts, events, and tasks. It aims to reduce cognitive overhead in daily digital life by offering a centralized platform for personal data management. The tool prioritizes user privacy, with no data being sent outside the user's computer without explicit permission. dwata is still in early development stages and offers integration with AI providers for advanced functionalities.

Chat Nio is a next-generation AI one-stop solution that provides a rich and user-friendly interface for interacting with various AI models. It offers features such as AI chat conversation, rich format compatibility, markdown support, message menu support, multi-platform adaptation, dialogue memory, full-model file parsing, full-model DuckDuckGo online search, full-screen large text editing, model marketplace, preset support, site announcements, preference settings, internationalization support, and a rich admin system. Chat Nio also boasts a powerful channel management system that utilizes a self-developed channel distribution algorithm, supports multi-channel management, is compatible with multiple formats, allows for custom models, supports channel retries, enables balanced load within the same channel, and provides channel model mapping and user grouping. Additionally, Chat Nio offers forwarding API services that are compatible with multiple formats in the OpenAI universal format and support multiple model compatible layers. It also provides a custom build and install option for highly customizable deployments. Chat Nio is an open-source project licensed under the Apache License 2.0 and welcomes contributions from the community.

The discourse-chatbot is an original AI chatbot for Discourse forums that allows users to converse with the bot in posts or chat channels. Users can customize the character of the bot, enable RAG mode for expert answers, search Wikipedia, news, and Google, provide market data, perform accurate math calculations, and experiment with vision support. The bot uses cutting-edge Open AI API and supports Azure and proxy server connections. It includes a quota system for access management and can be used in RAG mode or basic bot mode. The setup involves creating embeddings to make the bot aware of forum content and setting up bot access permissions based on trust levels. Users must obtain an API token from Open AI and configure group quotas to interact with the bot. The plugin is extensible to support other cloud bots and content search beyond the provided set.

ReproModel is an open-source toolbox designed to boost AI research efficiency by enabling researchers to reproduce, compare, train, and test AI models faster. It provides standardized models, dataloaders, and processing procedures, allowing researchers to focus on new datasets and model development. With a no-code solution, users can access benchmark and SOTA models and datasets, utilize training visualizations, extract code for publication, and leverage an LLM-powered automated methodology description writer. The toolbox helps researchers modularize development, compare pipeline performance reproducibly, and reduce time for model development, computation, and writing. Future versions aim to facilitate building upon state-of-the-art research by loading previously published study IDs with verified code, experiments, and results stored in the system.

PEFT (Parameter-Efficient Fine-Tuning) is a collection of state-of-the-art methods that enable efficient adaptation of large pretrained models to various downstream applications. By only fine-tuning a small number of extra model parameters instead of all the model's parameters, PEFT significantly decreases the computational and storage costs while achieving performance comparable to fully fine-tuned models.

GPT Researcher is an autonomous agent designed for comprehensive online research on a variety of tasks. It can produce detailed, factual, and unbiased research reports with customization options. The tool addresses issues of speed, determinism, and reliability by leveraging parallelized agent work. The main idea involves running 'planner' and 'execution' agents to generate research questions, seek related information, and create research reports. GPT Researcher optimizes costs and completes tasks in around 3 minutes. Features include generating long research reports, aggregating web sources, an easy-to-use web interface, scraping web sources, and exporting reports to various formats.

LARS is an application that enables users to run Large Language Models (LLMs) locally on their devices, upload their own documents, and engage in conversations where the LLM grounds its responses with the uploaded content. The application focuses on Retrieval Augmented Generation (RAG) to increase accuracy and reduce AI-generated inaccuracies. LARS provides advanced citations, supports various file formats, allows follow-up questions, provides full chat history, and offers customization options for LLM settings. Users can force enable or disable RAG, change system prompts, and tweak advanced LLM settings. The application also supports GPU-accelerated inferencing, multiple embedding models, and text extraction methods. LARS is open-source and aims to be the ultimate RAG-centric LLM application.

FrugalGPT is a framework that offers techniques for building Large Language Model (LLM) applications with budget constraints. It provides a cost-effective solution for utilizing LLMs while maintaining performance. The framework includes support for various models and offers resources for reducing costs and improving efficiency in LLM applications.

RTranslator is an almost open-source, free, and offline real-time translation app for Android. It offers Conversation mode for multi-user translations, WalkieTalkie mode for quick conversations, and Text translation mode. It uses Meta's NLLB for translation and OpenAi's Whisper for speech recognition, ensuring privacy. The app is optimized for performance and supports multiple languages. It is ad-free and donation-supported.

**Promptulate** is an AI Agent application development framework crafted by **Cogit Lab** , which offers developers an extremely concise and efficient way to build Agent applications through a Pythonic development paradigm. The core philosophy of Promptulate is to borrow and integrate the wisdom of the open-source community, incorporating the highlights of various development frameworks to lower the barrier to entry and unify the consensus among developers. With Promptulate, you can manipulate components like LLM, Agent, Tool, RAG, etc., with the most succinct code, as most tasks can be easily completed with just a few lines of code. 🚀

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