Best AI tools for< Support Agents >
20 - AI tool Sites
SiteGPT
SiteGPT is a customer support chatbot that can be trained on your website content. It can answer questions, provide support, and even generate leads. SiteGPT is easy to use and integrates with your favorite tools. With SiteGPT, you can provide 24/7 support to your customers without having to hire a large team of support agents.
Triplo AI
Triplo AI is an AI-powered assistant designed to enhance productivity by providing real-time assistance, content generation, context-aware translations, and more. It offers customizable prompts, automation features, and seamless integration across various operating systems and devices. Users can access a wide range of AI models and benefit from a monthly token allowance for processing tasks. Triplo AI caters to researchers, content writers, business professionals, and individuals seeking to streamline their workflow and boost productivity.
Twig AI
Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.
Ringly.io
Ringly.io is an AI-powered phone support solution designed specifically for e-commerce businesses. It offers a range of features to help businesses automate their customer service operations, including the ability to personalize AI customer support agents, answer customer questions with AI, initiate calls to customers with abandoned carts, automatically inform customers about order tracking status, and speak with thousands of people at the same time. Ringly.io also provides an analytics dashboard to help businesses track their progress and identify areas for improvement.
Tidio
Tidio is an AI-powered customer service solution that helps businesses automate support, convert more leads, and increase revenue. With Lyro AI Chatbot, businesses can answer up to 70% of customer inquiries without human intervention, freeing up support agents to focus on high-value requests. Tidio also offers live chat, helpdesk, and automation features to help businesses provide excellent customer support and grow their business.
Tray.ai
Tray.ai is an AI-ready iPaaS (Integration Platform as a Service) that empowers businesses to seamlessly integrate and automate AI technologies. It offers a composable platform for building intelligent agents, delivering microservices, and ensuring scalability and governance. With Tray.ai, users can accelerate integration and automation delivery, infuse AI into business processes, and leverage AI data integration securely. The platform enables various use cases such as automating IT onboarding, lead management, embedded integrations, support agents, and order-to-cash processes.
Observe.AI
Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.
DHTMLX JS Library
DHTMLX is a JavaScript/HTML5 UI framework that offers a wide range of user-friendly AI chatbot and other UI components. It provides feature-rich libraries for project management, data analysis, content management, and more. DHTMLX is known for its easy customization, simple API, and extensive documentation, making it a popular choice for web developers worldwide.
Tiledesk
Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.
Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.
Regal
Regal is an AI-powered contact center software that leverages AI agents and automated personalization to drive better sales, support, and retention. It offers a range of products and solutions tailored for complex enterprises, with features such as Generative AI for contact centers, AI phone agents, AI SMS agents, unified customer profile analytics, journey builder, IVR, sales dialer, branded caller ID, spam remediation, and more. Regal aims to transform customer conversations by providing super-human agents and tools to empower teams, resulting in game-changing outcomes for high-consideration industries.
AI-powered Developer Relations Agents
This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.
Ultimate
Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.
Chatsimple
Chatsimple is an AI Copilot Chatbot Builder Platform that transforms websites into intelligent sales agents. It offers personalized agents for every visitor, supports over 175 languages, and provides proactive engagement with potential buyers. Chatsimple helps businesses increase engagement, drive sales meetings, capture leads, and offer personalized responses to visitors, ultimately enhancing customer experience and boosting conversions.
Zenbots
Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.
ResolveAI
ResolveAI is a platform that allows users to create and train AI agents for customer service. These agents can be used to automate tasks such as answering FAQs, scheduling meetings, and collecting leads. ResolveAI's agents are trained using a variety of sources, including documents, website pages, and live data sources. Once trained, agents can be customized to fit the user's brand and integrated with a variety of platforms, including websites, social media, and messaging apps.
Converso
Converso is an AI-powered customer support platform that enables businesses to connect their own AI Assistant with a shared team inbox, thereby automating first-line customer support and reducing workload for front-line agents. AI Assistants can be connected to different channels, such as webchat, WhatsApp, SMS, and conversations can be transferred to a human agent in the event that the query is too complex for the AI Assistant to manage. Converso also enables outbound conversations via WhatsApp and SMS, managed via the same inbox, for proactive customer engagement.
RoboResponseAI
RoboResponseAI is a proactive AI chatbot customized for businesses, designed to initiate conversations, take feedback, and drive lead conversions. It offers features such as lead conversion guidance, recruitment assistance, quick chatbot training, interactive ad campaigns, and seamless integration with various platforms. The application aims to enhance customer engagement, streamline support processes, and improve lead generation for businesses of all types.
Autocalls.ai
Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.
Bibit AI
Bibit AI is a real estate marketing AI designed to enhance the efficiency and effectiveness of real estate marketing and sales. It can help create listings, descriptions, and property content, and offers a host of other features. Bibit AI is the world's first AI for Real Estate. We are transforming the real estate industry by boosting efficiency and simplifying tasks like listing creation and content generation.
20 - Open Source AI Tools
Top-AI-Tools
Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.
embodied-agents
Embodied Agents is a toolkit for integrating large multi-modal models into existing robot stacks with just a few lines of code. It provides consistency, reliability, scalability, and is configurable to any observation and action space. The toolkit is designed to reduce complexities involved in setting up inference endpoints, converting between different model formats, and collecting/storing datasets. It aims to facilitate data collection and sharing among roboticists by providing Python-first abstractions that are modular, extensible, and applicable to a wide range of tasks. The toolkit supports asynchronous and remote thread-safe agent execution for maximal responsiveness and scalability, and is compatible with various APIs like HuggingFace Spaces, Datasets, Gymnasium Spaces, Ollama, and OpenAI. It also offers automatic dataset recording and optional uploads to the HuggingFace hub.
mountain-goap
Mountain GOAP is a generic C# GOAP (Goal Oriented Action Planning) library for creating AI agents in games. It favors composition over inheritance, supports multiple weighted goals, and uses A* pathfinding to plan paths through sequential actions. The library includes concepts like agents, goals, actions, sensors, permutation selectors, cost callbacks, state mutators, state checkers, and a logger. It also features event handling for agent planning and execution. The project structure includes examples, API documentation, and internal classes for planning and execution.
gateway
Gateway is a tool that streamlines requests to 100+ open & closed source models with a unified API. It is production-ready with support for caching, fallbacks, retries, timeouts, load balancing, and can be edge-deployed for minimum latency. It is blazing fast with a tiny footprint, supports load balancing across multiple models, providers, and keys, ensures app resilience with fallbacks, offers automatic retries with exponential fallbacks, allows configurable request timeouts, supports multimodal routing, and can be extended with plug-in middleware. It is battle-tested over 300B tokens and enterprise-ready for enhanced security, scale, and custom deployments.
phidata
Phidata is a framework for building AI Assistants with memory, knowledge, and tools. It enables LLMs to have long-term conversations by storing chat history in a database, provides them with business context by storing information in a vector database, and enables them to take actions like pulling data from an API, sending emails, or querying a database. Memory and knowledge make LLMs smarter, while tools make them autonomous.
HybridAGI
HybridAGI is the first Programmable LLM-based Autonomous Agent that lets you program its behavior using a **graph-based prompt programming** approach. This state-of-the-art feature allows the AGI to efficiently use any tool while controlling the long-term behavior of the agent. Become the _first Prompt Programmers in history_ ; be a part of the AI revolution one node at a time! **Disclaimer: We are currently in the process of upgrading the codebase to integrate DSPy**
Co-LLM-Agents
This repository contains code for building cooperative embodied agents modularly with large language models. The agents are trained to perform tasks in two different environments: ThreeDWorld Multi-Agent Transport (TDW-MAT) and Communicative Watch-And-Help (C-WAH). TDW-MAT is a multi-agent environment where agents must transport objects to a goal position using containers. C-WAH is an extension of the Watch-And-Help challenge, which enables agents to send messages to each other. The code in this repository can be used to train agents to perform tasks in both of these environments.
redcache-ai
RedCache-ai is a memory framework designed for Large Language Models and Agents. It provides a dynamic memory framework for developers to build various applications, from AI-powered dating apps to healthcare diagnostics platforms. Users can store, retrieve, search, update, and delete memories using RedCache-ai. The tool also supports integration with OpenAI for enhancing memories. RedCache-ai aims to expand its functionality by integrating with more LLM providers, adding support for AI Agents, and providing a hosted version.
council
Council is an open-source platform designed for the rapid development and deployment of customized generative AI applications using teams of agents. It extends the LLM tool ecosystem by providing advanced control flow and scalable oversight for AI agents. Users can create sophisticated agents with predictable behavior by leveraging Council's powerful approach to control flow using Controllers, Filters, Evaluators, and Budgets. The framework allows for automated routing between agents, comparing, evaluating, and selecting the best results for a task. Council aims to facilitate packaging and deploying agents at scale on multiple platforms while enabling enterprise-grade monitoring and quality control.
obot
Obot is an open source AI agent platform that allows users to build agents for various use cases such as copilots, assistants, and autonomous workflows. It offers integration with leading LLM providers, built-in RAG for data, easy integration with custom web services and APIs, and OAuth 2.0 authentication.
Arcade-Learning-Environment
The Arcade Learning Environment (ALE) is a simple framework that allows researchers and hobbyists to develop AI agents for Atari 2600 games. It is built on top of the Atari 2600 emulator Stella and separates the details of emulation from agent design. The ALE currently supports three different interfaces: C++, Python, and OpenAI Gym.
multi-agent-orchestrator
Multi-Agent Orchestrator is a flexible and powerful framework for managing multiple AI agents and handling complex conversations. It intelligently routes queries to the most suitable agent based on context and content, supports dual language implementation in Python and TypeScript, offers flexible agent responses, context management across agents, extensible architecture for customization, universal deployment options, and pre-built agents and classifiers. It is suitable for various applications, from simple chatbots to sophisticated AI systems, accommodating diverse requirements and scaling efficiently.
cogai
The W3C Cognitive AI Community Group focuses on advancing Cognitive AI through collaboration on defining use cases, open source implementations, and application areas. The group aims to demonstrate the potential of Cognitive AI in various domains such as customer services, healthcare, cybersecurity, online learning, autonomous vehicles, manufacturing, and web search. They work on formal specifications for chunk data and rules, plausible knowledge notation, and neural networks for human-like AI. The group positions Cognitive AI as a combination of symbolic and statistical approaches inspired by human thought processes. They address research challenges including mimicry, emotional intelligence, natural language processing, and common sense reasoning. The long-term goal is to develop cognitive agents that are knowledgeable, creative, collaborative, empathic, and multilingual, capable of continual learning and self-awareness.
langrila
Langrila is a library that provides an easy way to use API-based LLM (Large Language Models) with an emphasis on simple architecture for readability. It supports various AI models for chat and embedding tasks, as well as retrieval functionalities using Qdrant, Chroma, and Usearch. Langrila also includes modules for function calling, conversation memory management, and prompt templates. It enforces coding policies for simplicity, responsibility independence, and minimum module implementation. The library requires Python version 3.10 to 3.13 and additional dependencies like OpenAI, Gemini, Qdrant, Chroma, and Usearch for specific functionalities.
godot_rl_agents
Godot RL Agents is an open-source package that facilitates the integration of Machine Learning algorithms with games created in the Godot Engine. It provides interfaces for popular RL frameworks, support for memory-based agents, 2D and 3D games, AI sensors, and is licensed under MIT. Users can train agents in the Godot editor, create custom environments, export trained agents in ONNX format, and utilize advanced features like different RL training frameworks.
agents-js
LiveKit Agents for Node.js is a framework designed for building realtime, programmable voice agents that can see, hear, and understand. It includes support for OpenAI Realtime API, allowing for ultra-low latency WebRTC transport between GPT-4o and users' devices. The framework provides concepts like Agents, Workers, and Plugins to create complex tasks. It offers a CLI interface for running agents and a versatile web frontend called 'playground' for building and testing agents. The framework is suitable for developers looking to create conversational voice agents with advanced capabilities.
agentscope
AgentScope is a multi-agent platform designed to empower developers to build multi-agent applications with large-scale models. It features three high-level capabilities: Easy-to-Use, High Robustness, and Actor-Based Distribution. AgentScope provides a list of `ModelWrapper` to support both local model services and third-party model APIs, including OpenAI API, DashScope API, Gemini API, and ollama. It also enables developers to rapidly deploy local model services using libraries such as ollama (CPU inference), Flask + Transformers, Flask + ModelScope, FastChat, and vllm. AgentScope supports various services, including Web Search, Data Query, Retrieval, Code Execution, File Operation, and Text Processing. Example applications include Conversation, Game, and Distribution. AgentScope is released under Apache License 2.0 and welcomes contributions.
agents
The LiveKit Agent Framework is designed for building real-time, programmable participants that run on servers. Easily tap into LiveKit WebRTC sessions and process or generate audio, video, and data streams. The framework includes plugins for common workflows, such as voice activity detection and speech-to-text. Agents integrates seamlessly with LiveKit server, offloading job queuing and scheduling responsibilities to it. This eliminates the need for additional queuing infrastructure. Agent code developed on your local machine can scale to support thousands of concurrent sessions when deployed to a server in production.
shinkai-apps
Shinkai apps unlock the full capabilities/automation of first-class LLM (AI) support in the web browser. It enables creating multiple agents, each connected to either local or 3rd-party LLMs (ex. OpenAI GPT), which have permissioned (meaning secure) access to act in every webpage you visit. There is a companion repo called Shinkai Node, that allows you to set up the node anywhere as the central unit of the Shinkai Network, handling tasks such as agent management, job processing, and secure communications.
20 - OpenAI Gpts
Agent Prompt Generator for LLM's
This GPT generates the best possible LLM-agents for your system prompts. You can also specify the model size, like 3B, 33B, 70B, etc.
AutoChatGPT
Have a large task to accomplish? AutoChatGPT will continually review and give itself new instructions to complete a task using expert agents.
Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
(Unofficial) Bullhorn Support Agent
I am not affiliated with Bullhorn, nor do I have rights to this software. For this, please visit Bullhorn.com as they are the owner. The rights holders may ask me to remove this test bot.
PCT 365 Support Bot
Microsoft 365 support agent, redirects admin-level requests to PCT Support.
Auto Prompt Agent 🚩
Prompt Engineer automatically enhances the prompt, autonomously reasons based on that prompt, and generates exceptional responses.
AIKIARA
I'm AIKIARA, your new AI assistant. Feel free to ask: ✨Professional development 🔍 In-depth research 🎨 Creative ideas 📚 Educational Insights 💡Tech support, and much more.🌟
selfREFLECT
Self Discover: Self-Composing Reasoning Structures. A self-reflecting reasoning agent.
Roster Assistant
Assist employees at Roster in creating marketing copy, features, support docs, and more.
Returns
Expert in product return policies and consumer rights, with a focus on clarity and support.