Best AI tools for< Support Agents >
20 - AI tool Sites

SiteGPT
SiteGPT is a customer support chatbot that can be trained on your website content. It can answer questions, provide support, and even generate leads. SiteGPT is easy to use and integrates with your favorite tools. With SiteGPT, you can provide 24/7 support to your customers without having to hire a large team of support agents.

Triplo AI
Triplo AI is an AI-powered assistant designed to enhance productivity by providing real-time assistance, content generation, translation services, and automation functionalities. It offers a suite of versatile features tailored to meet diverse needs, such as SmartPrompts, Custom SmartPrompts, and scraping capabilities. Users can customize prompts, train the AI, and integrate it with various tools and software across multiple operating systems. Triplo AI prioritizes user privacy and data security, ensuring a safe and reliable experience for users worldwide.

Twig AI
Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.

Ringly.io
Ringly.io is an AI-powered phone support solution designed specifically for e-commerce businesses. It offers a range of features to help businesses automate their customer service operations, including the ability to personalize AI customer support agents, answer customer questions with AI, initiate calls to customers with abandoned carts, automatically inform customers about order tracking status, and speak with thousands of people at the same time. Ringly.io also provides an analytics dashboard to help businesses track their progress and identify areas for improvement.

Tidio
Tidio is an AI-powered customer service solution that helps businesses automate support, convert more leads, and increase revenue. With Lyro AI Chatbot, businesses can answer up to 70% of customer inquiries without human intervention, freeing up support agents to focus on high-value requests. Tidio also offers live chat, helpdesk, and automation features to help businesses provide excellent customer support and grow their business.

Tray.ai
Tray.ai is an AI-ready iPaaS (Integration Platform as a Service) that empowers businesses to seamlessly integrate and automate AI technologies. It offers a composable platform for building intelligent agents, delivering microservices, and ensuring scalability and governance. With Tray.ai, users can accelerate integration and automation delivery, infuse AI into business processes, and leverage AI data integration securely. The platform enables various use cases such as automating IT onboarding, lead management, embedded integrations, support agents, and order-to-cash processes.

Observe.AI
Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

DHTMLX JS Library
DHTMLX is a JavaScript/HTML5 UI framework that offers a wide range of user-friendly AI chatbot and other UI components. It provides feature-rich libraries for project management, data analysis, content management, and more. DHTMLX is known for its easy customization, simple API, and extensive documentation, making it a popular choice for web developers worldwide.

Tiledesk
Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.

Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.

Quidget
Quidget is a no-code AI Agent platform designed to build, train, and deploy AI assistants for websites, apps, or as standalone chatbots. It offers features such as answering customer support questions, engaging leads for sales, automating bookings, orders, and inquiries, as well as assisting with HR, finance, and operations. Quidget AI Agents are trained virtual assistants that go beyond basic chatbots by understanding, learning, and intelligently assisting customers. The platform allows customization of AI behavior, deployment on multiple channels, and integration with various tools. Quidget supports 45+ languages and ensures data security with end-to-end encryption and GDPR compliance.

Colossal
Colossal is a global directory of AI agents that allows users to effortlessly integrate tool-using agents for various tasks. Users can connect to AI agents that can perform API calls, skip writing their own tools, and integrate agents with a single fetch. The platform offers agents for support tickets, SMS and email handling, Slack messages, order and catalog operations, financial data management, and more.

Orango AI
Orango AI is an AI application that provides AI agents for support and onboarding, guiding users through product usage. It offers autonomous UX testing, AI data extraction, and RPA solutions. The application helps increase user activation, reduce churn, and improve user experience by providing real-time guidance and suggestions based on user context and expertise.

Brilo AI
Brilo AI is an AI phone call agent application designed for customer support and sales. It offers human-like AI phone calls to businesses of any size, enabling them to boost customer satisfaction, cut costs, and operate 24/7 without the need for a technical team. The application seamlessly integrates with over 6,000 apps and ensures regulatory compliance for every call. Brilo AI is tailored for various industries such as ecommerce, hospitality, healthcare, real estate, logistics, financial services, and small businesses, providing call automation and efficiency in handling tasks like order tracking, reservations, appointments, and inquiries.

Regal
Regal is an AI-powered contact center software that leverages AI agents and automated personalization to drive better sales, support, and retention. It offers a range of products and solutions tailored for complex enterprises, with features such as Generative AI for contact centers, AI phone agents, AI SMS agents, unified customer profile analytics, journey builder, IVR, sales dialer, branded caller ID, spam remediation, and more. Regal aims to transform customer conversations by providing super-human agents and tools to empower teams, resulting in game-changing outcomes for high-consideration industries.

AI-powered Developer Relations Agents
This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.

Unitary Virtual Agents
Unitary Virtual Agents is an AI BPO application that offers virtual agents for customer, marketplace, and safety operations. It provides a solution to replace manual effort with a blend of AI agents and expert humans, ensuring fast responses, cost-effectiveness, and human-level accuracy without the need for engineering integration. The application aims to minimize costs, improve response time, automate tasks, maintain high accuracy, and offer easy integration for businesses across various industries.

Chatsimple
Chatsimple is an AI Copilot Chatbot Builder Platform that transforms websites into intelligent sales agents. It offers personalized agents for every visitor, supports over 175 languages, and provides proactive engagement with potential buyers. Chatsimple helps businesses increase engagement, drive sales meetings, capture leads, and offer personalized responses to visitors, ultimately enhancing customer experience and boosting conversions.

Ultimate
Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.

Robylon
Robylon is an AI-powered customer support platform that combines the efficiency of AI agents with the expertise of experienced humans to provide fast and cost-effective solutions for organizations. It ensures accuracy with human oversight, handles tricky queries efficiently, and offers personalized product suggestions. Robylon is trusted by top companies for its 99% accuracy, faster deployment, and customizable features. The platform allows for easy updates, transparent pricing based on resolutions, and seamless integration with CRM and inventory systems.
20 - Open Source AI Tools

evolving-agents
A toolkit for agent autonomy, evolution, and governance enabling agents to learn from experience, collaborate, communicate, and build new tools within governance guardrails. It focuses on autonomous evolution, agent self-discovery, governance firmware, self-building systems, and agent-centric architecture. The toolkit leverages existing frameworks to enable agent autonomy and self-governance, moving towards truly autonomous AI systems.

Top-AI-Tools
Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

embodied-agents
Embodied Agents is a toolkit for integrating large multi-modal models into existing robot stacks with just a few lines of code. It provides consistency, reliability, scalability, and is configurable to any observation and action space. The toolkit is designed to reduce complexities involved in setting up inference endpoints, converting between different model formats, and collecting/storing datasets. It aims to facilitate data collection and sharing among roboticists by providing Python-first abstractions that are modular, extensible, and applicable to a wide range of tasks. The toolkit supports asynchronous and remote thread-safe agent execution for maximal responsiveness and scalability, and is compatible with various APIs like HuggingFace Spaces, Datasets, Gymnasium Spaces, Ollama, and OpenAI. It also offers automatic dataset recording and optional uploads to the HuggingFace hub.

agent-kit
AgentKit is a framework for creating and orchestrating AI Agents, enabling developers to build, test, and deploy reliable AI applications at scale. It allows for creating networked agents with separate tasks and instructions to solve specific tasks, as well as simple agents for tasks like writing content. The framework requires the Inngest TypeScript SDK as a dependency and provides documentation on agents, tools, network, state, and routing. Example projects showcase AgentKit in action, such as the Test Writing Network demo using Workflow Kit, Supabase, and OpenAI.

mountain-goap
Mountain GOAP is a generic C# GOAP (Goal Oriented Action Planning) library for creating AI agents in games. It favors composition over inheritance, supports multiple weighted goals, and uses A* pathfinding to plan paths through sequential actions. The library includes concepts like agents, goals, actions, sensors, permutation selectors, cost callbacks, state mutators, state checkers, and a logger. It also features event handling for agent planning and execution. The project structure includes examples, API documentation, and internal classes for planning and execution.

gateway
Gateway is a tool that streamlines requests to 100+ open & closed source models with a unified API. It is production-ready with support for caching, fallbacks, retries, timeouts, load balancing, and can be edge-deployed for minimum latency. It is blazing fast with a tiny footprint, supports load balancing across multiple models, providers, and keys, ensures app resilience with fallbacks, offers automatic retries with exponential fallbacks, allows configurable request timeouts, supports multimodal routing, and can be extended with plug-in middleware. It is battle-tested over 300B tokens and enterprise-ready for enhanced security, scale, and custom deployments.

phidata
Phidata is a framework for building AI Assistants with memory, knowledge, and tools. It enables LLMs to have long-term conversations by storing chat history in a database, provides them with business context by storing information in a vector database, and enables them to take actions like pulling data from an API, sending emails, or querying a database. Memory and knowledge make LLMs smarter, while tools make them autonomous.

HybridAGI
HybridAGI is the first Programmable LLM-based Autonomous Agent that lets you program its behavior using a **graph-based prompt programming** approach. This state-of-the-art feature allows the AGI to efficiently use any tool while controlling the long-term behavior of the agent. Become the _first Prompt Programmers in history_ ; be a part of the AI revolution one node at a time! **Disclaimer: We are currently in the process of upgrading the codebase to integrate DSPy**

Co-LLM-Agents
This repository contains code for building cooperative embodied agents modularly with large language models. The agents are trained to perform tasks in two different environments: ThreeDWorld Multi-Agent Transport (TDW-MAT) and Communicative Watch-And-Help (C-WAH). TDW-MAT is a multi-agent environment where agents must transport objects to a goal position using containers. C-WAH is an extension of the Watch-And-Help challenge, which enables agents to send messages to each other. The code in this repository can be used to train agents to perform tasks in both of these environments.

Co-LLM-Agents
Co-LLM-Agents is a repository containing codes for the paper 'Building Cooperative Embodied Agents Modularly with Large Language Models'. The project focuses on developing cooperative embodied agents using large language models, with a specific emphasis on the ThreeDWorld Multi-Agent Transport environment. The repository provides implementations, installation instructions, and example scripts for running experiments with the CoELA model. It extends the ThreeDWorld Transport Challenge into a multi-agent setting, enabling agents to transport target objects using containers and communicate with each other. Additionally, it includes the Communicative Watch-And-Help challenge, where agents can send messages to each other while performing tasks such as preparing meals, washing dishes, and setting up dinner tables.

redcache-ai
RedCache-ai is a memory framework designed for Large Language Models and Agents. It provides a dynamic memory framework for developers to build various applications, from AI-powered dating apps to healthcare diagnostics platforms. Users can store, retrieve, search, update, and delete memories using RedCache-ai. The tool also supports integration with OpenAI for enhancing memories. RedCache-ai aims to expand its functionality by integrating with more LLM providers, adding support for AI Agents, and providing a hosted version.

computer
Cua is a tool for creating and running high-performance macOS and Linux VMs on Apple Silicon, with built-in support for AI agents. It provides libraries like Lume for running VMs with near-native performance, Computer for interacting with sandboxes, and Agent for running agentic workflows. Users can refer to the documentation for onboarding and explore demos showcasing the tool's capabilities. Additionally, accessory libraries like Core, PyLume, Computer Server, and SOM offer additional functionality. Contributions to Cua are welcome, and the tool is open-sourced under the MIT License.

council
Council is an open-source platform designed for the rapid development and deployment of customized generative AI applications using teams of agents. It extends the LLM tool ecosystem by providing advanced control flow and scalable oversight for AI agents. Users can create sophisticated agents with predictable behavior by leveraging Council's powerful approach to control flow using Controllers, Filters, Evaluators, and Budgets. The framework allows for automated routing between agents, comparing, evaluating, and selecting the best results for a task. Council aims to facilitate packaging and deploying agents at scale on multiple platforms while enabling enterprise-grade monitoring and quality control.

obot
Obot is an open source AI agent platform that allows users to build agents for various use cases such as copilots, assistants, and autonomous workflows. It offers integration with leading LLM providers, built-in RAG for data, easy integration with custom web services and APIs, and OAuth 2.0 authentication.

Arcade-Learning-Environment
The Arcade Learning Environment (ALE) is a simple framework that allows researchers and hobbyists to develop AI agents for Atari 2600 games. It is built on top of the Atari 2600 emulator Stella and separates the details of emulation from agent design. The ALE currently supports three different interfaces: C++, Python, and OpenAI Gym.

multi-agent-orchestrator
Multi-Agent Orchestrator is a flexible and powerful framework for managing multiple AI agents and handling complex conversations. It intelligently routes queries to the most suitable agent based on context and content, supports dual language implementation in Python and TypeScript, offers flexible agent responses, context management across agents, extensible architecture for customization, universal deployment options, and pre-built agents and classifiers. It is suitable for various applications, from simple chatbots to sophisticated AI systems, accommodating diverse requirements and scaling efficiently.

cogai
The W3C Cognitive AI Community Group focuses on advancing Cognitive AI through collaboration on defining use cases, open source implementations, and application areas. The group aims to demonstrate the potential of Cognitive AI in various domains such as customer services, healthcare, cybersecurity, online learning, autonomous vehicles, manufacturing, and web search. They work on formal specifications for chunk data and rules, plausible knowledge notation, and neural networks for human-like AI. The group positions Cognitive AI as a combination of symbolic and statistical approaches inspired by human thought processes. They address research challenges including mimicry, emotional intelligence, natural language processing, and common sense reasoning. The long-term goal is to develop cognitive agents that are knowledgeable, creative, collaborative, empathic, and multilingual, capable of continual learning and self-awareness.

langrila
Langrila is a library that provides an easy way to use API-based LLM (Large Language Models) with an emphasis on simple architecture for readability. It supports various AI models for chat and embedding tasks, as well as retrieval functionalities using Qdrant, Chroma, and Usearch. Langrila also includes modules for function calling, conversation memory management, and prompt templates. It enforces coding policies for simplicity, responsibility independence, and minimum module implementation. The library requires Python version 3.10 to 3.13 and additional dependencies like OpenAI, Gemini, Qdrant, Chroma, and Usearch for specific functionalities.

agents-starter
A starter template for building AI-powered chat agents using Cloudflare's Agent platform, powered by agents-sdk. It provides a foundation for creating interactive chat experiences with AI, complete with a modern UI and tool integration capabilities. Features include interactive chat interface with AI, built-in tool system with human-in-the-loop confirmation, advanced task scheduling, dark/light theme support, real-time streaming responses, state management, and chat history. Prerequisites include a Cloudflare account and OpenAI API key. The project structure includes components for chat UI implementation, chat agent logic, tool definitions, and helper functions. Customization guide covers adding new tools, modifying the UI, and example use cases for customer support, development assistant, data analysis assistant, personal productivity assistant, and scheduling assistant.
20 - OpenAI Gpts

Agent Prompt Generator for LLM's
This GPT generates the best possible LLM-agents for your system prompts. You can also specify the model size, like 3B, 33B, 70B, etc.

AutoChatGPT
Have a large task to accomplish? AutoChatGPT will continually review and give itself new instructions to complete a task using expert agents.

Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.

(Unofficial) Bullhorn Support Agent
I am not affiliated with Bullhorn, nor do I have rights to this software. For this, please visit Bullhorn.com as they are the owner. The rights holders may ask me to remove this test bot.

PCT 365 Support Bot
Microsoft 365 support agent, redirects admin-level requests to PCT Support.

Auto Prompt Agent 🚩
Prompt Engineer automatically enhances the prompt, autonomously reasons based on that prompt, and generates exceptional responses.

AIKIARA
I'm AIKIARA, your new AI assistant. Feel free to ask: ✨Professional development 🔍 In-depth research 🎨 Creative ideas 📚 Educational Insights 💡Tech support, and much more.🌟

selfREFLECT
Self Discover: Self-Composing Reasoning Structures. A self-reflecting reasoning agent.

Roster Assistant
Assist employees at Roster in creating marketing copy, features, support docs, and more.

Returns
Expert in product return policies and consumer rights, with a focus on clarity and support.