Best AI tools for< Manage Call Workflows >

OpenCall.ai is an AI call center application that offers businesses a customized AI solution to handle calls, appointments, and customer inquiries. It streamlines operations, improves customer satisfaction, and increases revenue by eliminating wait times and providing a personalized experience. The AI is tailored to fit different industries like medical, beauty, real estate, and more, ensuring seamless integration with existing processes. OpenCall.ai is easy to deploy, powerful in customization, private in data handling, and reliable in solving common communication challenges.

echowin is an AI Employee Builder Platform that offers 24/7 AI Virtual Agents for businesses, including Virtual Receptionists, AI Support Bots, and AI Call Center services. The platform empowers teams with AI employees capable of handling calls, chats, and tasks across various channels, revolutionizing the way businesses operate. With features like omnichannel presence, agentic intelligence, multilingual mastery, tailored solutions, and voice mastery, echowin provides a comprehensive AI solution tailored to specific business needs.

Promptitude.io is a platform that allows users to integrate GPT into their apps and workflows. It provides a variety of features to help users manage their prompts, personalize their AI responses, and publish their prompts for use by others. Promptitude.io also offers a library of pre-built prompts that users can use to get started quickly.

EnConvo is a seamless AI assistant that provides access to AI at any time, within any software. It offers convenient and efficient writing, coding, and various other tasks. With features like Plugin System, Vision Chat, Image Generation, and more, EnConvo aims to enhance productivity and streamline workflows. The application is designed to empower users with the power of AI for managing tasks and resources effectively.

Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.

Scratchpad is an AI-powered workspace designed for sales teams to streamline their sales processes and enhance productivity. It offers features such as AI Sales Assistant, Pipeline Management, Slack Deal Rooms, Automations & Enablement, Deal Inspection, and Sales Forecasting. With Scratchpad, sales teams can automate collaboration, improve Salesforce hygiene, track deal progress, and gain insights into deal movement and pipeline changes. The application aims to simplify sales workflows, provide real-time notes and call summaries, and enhance team collaboration for better performance and efficiency.

Attention is an AI-powered platform that transforms call recordings into valuable insights and actions for sales teams. It offers features such as generating follow-up emails, updating Salesforce, alerting stakeholders of churn risk, creating coaching scorecards, and more. The platform helps sales teams analyze calls, identify coaching priorities, onboard new team members quickly, align sales messaging, and automate follow-up emails with AI. Attention aims to revolutionize sales workflows by providing real-time actionable intelligence and enhancing productivity.

Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Blumono AI is an AI automation agency that specializes in chatbot development and business system automation. They offer tailored AI solutions to help businesses streamline operations, improve customer interactions, and drive growth. With expertise in natural language processing and machine learning, Blumono AI creates intelligent conversational experiences and automates core business processes to optimize productivity and unlock new opportunities for businesses.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

Vilosia is an AI-powered platform that helps medium and large enterprises with internal development teams to visualize their software architecture, simplify migration, and improve system modularity. The platform uses Gen AI to automatically add event triggers to the codebase, enabling users to understand data flow, system dependencies, domain boundaries, and external APIs. Vilosia also offers AI workflow analysis to extract workflows from function call chains and identify database usage. Users can scan their codebase using CLI client & CI/CD integration and stay updated with new features through the newsletter.

Guidejar is an AI-powered tool that allows users to create interactive product demos and step-by-step guides effortlessly. It simplifies complex processes by providing easy-to-follow guides with AI superpowers. Trusted by teams worldwide, Guidejar helps transform any process into an interactive demo or guide. Users can customize their guides, share them easily, and enhance them with AI magic, voiceovers, and translations. With features like browser extension, branding, step management, guide views, and call-to-action, Guidejar boosts user activation and conversion rates. It offers different pricing plans to cater to various user needs, from free basic features to premium plans with extensive customization and analytics.

DoubleO AIPURE AI DOUBLE .O. is an AI automation tool designed for non-developers to easily create powerful AI automations. The tool allows users to give simple instructions, connect tools, and let a team of highly-trained DoubleO AI agents automate complex tasks. It offers pre-built and custom workflows for various teams, such as Sales, Marketing, Product, and Operations. The tool integrates with popular tools like Intercom, Slack, Salesforce, and more, ensuring data security and privacy with end-to-end encryption and compliance with data security standards. Users can benefit from features like automating pre-call prep, analyzing customer feedback, creating launch plans, and maintaining roadmaps.

Klipy is an AI-powered CRM platform that offers a comprehensive solution for managing all aspects of revenue growth. From automating manual tasks to providing insights through AI analytics, Klipy helps businesses streamline their sales processes and enhance customer relationships. The platform is designed to enrich, log, and organize deal flows, while also offering features like call analytics, playbooks, and pipeline orchestration. Klipy is trusted by various companies and is known for its security measures, ensuring data protection through encryption and anonymization. With a focus on growth operations management, Klipy aims to simplify the sales enablement process and improve customer loyalty.

Univw is an AI-powered sales CRM designed for start-ups and small businesses. It offers custom dashboards, reports, and analytics, along with features like automated call quality assurance, external automations, agent coaching using AI, and intelligent summarization of notes. Univw aims to enhance business efficiency by providing powerful features that streamline sales processes, improve data access control, integrate cloud telephony, bring data from external sources, offer a flexible workflow engine, and enable data visualization for better decision-making.

Momentum is an AI-powered sales automation tool that extracts and structures data from sales and customer service calls, providing actionable insights that sync directly with CRM systems like Salesforce. It automates note-taking, call summaries, and workflow approvals, enhancing sales efficiency and customer engagement. Momentum integrates with popular tools like Slack and Zoom to streamline communication and provide valuable insights to revenue teams. The platform aims to optimize sales processes, improve data capture, and enhance coaching scalability for high-performing revenue teams.

Swyft AI is an AI-powered tool that automates CRM data capture and sales motions. It integrates with popular CRM and web conferencing tools, allowing sales teams to save time and improve data accuracy. Swyft AI's key features include automatic CRM data capture, workflow automation, and call summarization. It offers advantages such as improved data hygiene, increased sales productivity, and reduced manual work for revenue teams.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Hiya is an AI-powered caller ID, call blocker, and protection application that enhances voice communication experiences. It helps users identify incoming calls, block spam and fraud, and protect against AI voice fraud and scams. Hiya offers solutions for businesses, carriers, and consumers, with features like branded caller ID, spam detection, call filtering, and more. With a global reach and a user base of over 450 million, Hiya aims to bring trust, identity, and intelligence back to phone calls.

COMFYUI LLM PARTY is a node library designed for LLM workflow development in ComfyUI, an extremely minimalist UI interface primarily used for AI drawing and SD model-based workflows. The project aims to provide a complete set of nodes for constructing LLM workflows, enabling users to easily integrate them into existing SD workflows. It features various functionalities such as API integration, local large model integration, RAG support, code interpreters, online queries, conditional statements, looping links for large models, persona mask attachment, and tool invocations for weather lookup, time lookup, knowledge base, code execution, web search, and single-page search. Users can rapidly develop web applications using API + Streamlit and utilize LLM as a tool node. Additionally, the project includes an omnipotent interpreter node that allows the large model to perform any task, with recommendations to use the 'show_text' node for display output.

Lobe Chat Plugins Index is a repository that serves as a collection of various plugins for Function Calling. Users can submit their plugins by following specific instructions. The repository includes a wide range of plugins for different tasks such as image generation, stock analysis, web search, NFT tracking, calendar management, and more. Each plugin is tagged with relevant keywords for easy identification and usage. The repository encourages contributions and provides guidelines for submitting new plugins. It is a valuable resource for developers looking to enhance chatbot functionalities with different plugins.

HuggingFists is a low-code data flow tool that enables convenient use of LLM and HuggingFace models. It provides functionalities similar to Langchain, allowing users to design, debug, and manage data processing workflows, create and schedule workflow jobs, manage resources environment, and handle various data artifact resources. The tool also offers account management for users, allowing centralized management of data source accounts and API accounts. Users can access Hugging Face models through the Inference API or locally deployed models, as well as datasets on Hugging Face. HuggingFists supports breakpoint debugging, branch selection, function calls, workflow variables, and more to assist users in developing complex data processing workflows.

Log10 is a one-line Python integration to manage your LLM data. It helps you log both closed and open-source LLM calls, compare and identify the best models and prompts, store feedback for fine-tuning, collect performance metrics such as latency and usage, and perform analytics and monitor compliance for LLM powered applications. Log10 offers various integration methods, including a python LLM library wrapper, the Log10 LLM abstraction, and callbacks, to facilitate its use in both existing production environments and new projects. Pick the one that works best for you. Log10 also provides a copilot that can help you with suggestions on how to optimize your prompt, and a feedback feature that allows you to add feedback to your completions. Additionally, Log10 provides prompt provenance, session tracking and call stack functionality to help debug prompt chains. With Log10, you can use your data and feedback from users to fine-tune custom models with RLHF, and build and deploy more reliable, accurate and efficient self-hosted models. Log10 also supports collaboration, allowing you to create flexible groups to share and collaborate over all of the above features.

Instructor is a Python library that makes it a breeze to work with structured outputs from large language models (LLMs). Built on top of Pydantic, it provides a simple, transparent, and user-friendly API to manage validation, retries, and streaming responses. Get ready to supercharge your LLM workflows!

The OpenAI Completion plugin for Sublime Text provides first-class code assistant support within the editor. It utilizes LLM models to manipulate code, engage in chat mode, and perform various tasks. The plugin supports OpenAI, llama.cpp, and ollama models, allowing users to customize their AI assistant experience. It offers separated chat histories and assistant settings for different projects, enabling context-specific interactions. Additionally, the plugin supports Markdown syntax with code language syntax highlighting, server-side streaming for faster response times, and proxy support for secure connections. Users can configure the plugin's settings to set their OpenAI API key, adjust assistant modes, and manage chat history. Overall, the OpenAI Completion plugin enhances the Sublime Text editor with powerful AI capabilities, streamlining coding workflows and fostering collaboration with AI assistants.

Geoweaver is an in-browser software that enables users to easily compose and execute full-stack data processing workflows using online spatial data facilities, high-performance computation platforms, and open-source deep learning libraries. It provides server management, code repository, workflow orchestration software, and history recording capabilities. Users can run it from both local and remote machines. Geoweaver aims to make data processing workflows manageable for non-coder scientists and preserve model run history. It offers features like progress storage, organization, SSH connection to external servers, and a web UI with Python support.

CISO Assistant is a tool that helps organizations manage their cybersecurity posture and compliance. It provides a centralized platform for managing security controls, threats, and risks. CISO Assistant also includes a library of pre-built frameworks and tools to help organizations quickly and easily implement best practices.

HolmesGPT is an open-source DevOps assistant powered by OpenAI or any tool-calling LLM of your choice. It helps in troubleshooting Kubernetes, incident response, ticket management, automated investigation, and runbook automation in plain English. The tool connects to existing observability data, is compliance-friendly, provides transparent results, supports extensible data sources, runbook automation, and integrates with existing workflows. Users can install HolmesGPT using Brew, prebuilt Docker container, Python Poetry, or Docker. The tool requires an API key for functioning and supports OpenAI, Azure AI, and self-hosted LLMs.

Griptape is a modular Python framework for building AI-powered applications that securely connect to your enterprise data and APIs. It offers developers the ability to maintain control and flexibility at every step. Griptape's core components include Structures (Agents, Pipelines, and Workflows), Tasks, Tools, Memory (Conversation Memory, Task Memory, and Meta Memory), Drivers (Prompt and Embedding Drivers, Vector Store Drivers, Image Generation Drivers, Image Query Drivers, SQL Drivers, Web Scraper Drivers, and Conversation Memory Drivers), Engines (Query Engines, Extraction Engines, Summary Engines, Image Generation Engines, and Image Query Engines), and additional components (Rulesets, Loaders, Artifacts, Chunkers, and Tokenizers). Griptape enables developers to create AI-powered applications with ease and efficiency.

ChatGPT CLI provides a powerful command-line interface for seamless interaction with ChatGPT models via OpenAI and Azure. It features streaming capabilities, extensive configuration options, and supports various modes like streaming, query, and interactive mode. Users can manage thread-based context, sliding window history, and provide custom context from any source. The CLI also offers model and thread listing, advanced configuration options, and supports GPT-4, GPT-3.5-turbo, and Perplexity's models. Installation is available via Homebrew or direct download, and users can configure settings through default values, a config.yaml file, or environment variables.

Ryoma is an AI Powered Data Agent framework that offers a comprehensive solution for data analysis, engineering, and visualization. It leverages cutting-edge technologies like Langchain, Reflex, Apache Arrow, Jupyter Ai Magics, Amundsen, Ibis, and Feast to provide seamless integration of language models, build interactive web applications, handle in-memory data efficiently, work with AI models, and manage machine learning features in production. Ryoma also supports various data sources like Snowflake, Sqlite, BigQuery, Postgres, MySQL, and different engines like Apache Spark and Apache Flink. The tool enables users to connect to databases, run SQL queries, and interact with data and AI models through a user-friendly UI called Ryoma Lab.

PatchWork is an open-source framework designed for automating development tasks using large language models. It enables users to automate workflows such as PR reviews, bug fixing, security patching, and more through a self-hosted CLI agent and preferred LLMs. The framework consists of reusable atomic actions called Steps, customizable LLM prompts known as Prompt Templates, and LLM-assisted automations called Patchflows. Users can run Patchflows locally in their CLI/IDE or as part of CI/CD pipelines. PatchWork offers predefined patchflows like AutoFix, PRReview, GenerateREADME, DependencyUpgrade, and ResolveIssue, with the flexibility to create custom patchflows. Prompt templates are used to pass queries to LLMs and can be customized. Contributions to new patchflows, steps, and the core framework are encouraged, with chat assistants available to aid in the process. The roadmap includes expanding the patchflow library, introducing a debugger and validation module, supporting large-scale code embeddings, parallelization, fine-tuned models, and an open-source GUI. PatchWork is licensed under AGPL-3.0 terms, while custom patchflows and steps can be shared using the Apache-2.0 licensed patchwork template repository.

Ax is a Typescript library that allows users to build intelligent agents inspired by agentic workflows and the Stanford DSP paper. It seamlessly integrates with multiple Large Language Models (LLMs) and VectorDBs to create RAG pipelines or collaborative agents capable of solving complex problems. The library offers advanced features such as streaming validation, multi-modal DSP, and automatic prompt tuning using optimizers. Users can easily convert documents of any format to text, perform smart chunking, embedding, and querying, and ensure output validation while streaming. Ax is production-ready, written in Typescript, and has zero dependencies.

Comet Opik is a repository containing two main services: a frontend and a backend. It provides a Python SDK for easy installation. Users can run the full application locally with minikube, following specific installation prerequisites. The repository structure includes directories for applications like Opik backend, with detailed instructions available in the README files. Users can manage the installation using simple k8s commands and interact with the application via URLs for checking the running application and API documentation. The repository aims to facilitate local development and testing of Opik using Kubernetes technology.

FlowGen is a tool built for AutoGen, a great agent framework from Microsoft and a lot of contributors. It provides intuitive visual tools that streamline the construction and oversight of complex agent-based workflows, simplifying the process for creators and developers. Users can create Autoflows, chat with agents, and share flow templates. The tool is fully dockerized and supports deployment on Railway.app. Contributions to the project are welcome, and the platform uses semantic-release for versioning and releases.

Lobe Chat is an open-source, modern-design ChatGPT/LLMs UI/Framework. Supports speech-synthesis, multi-modal, and extensible ([function call][docs-functionc-call]) plugin system. One-click **FREE** deployment of your private OpenAI ChatGPT/Claude/Gemini/Groq/Ollama chat application.

GPT Academic is a powerful tool that leverages the capabilities of large language models (LLMs) to enhance academic research and writing. It provides a user-friendly interface that allows researchers, students, and professionals to interact with LLMs and utilize their abilities for various academic tasks. With GPT Academic, users can access a wide range of features and functionalities, including: * **Summarization and Paraphrasing:** GPT Academic can summarize complex texts, articles, and research papers into concise and informative summaries. It can also paraphrase text to improve clarity and readability. * **Question Answering:** Users can ask GPT Academic questions related to their research or studies, and the tool will provide comprehensive and well-informed answers based on its knowledge and understanding of the relevant literature. * **Code Generation and Explanation:** GPT Academic can generate code snippets and provide explanations for complex coding concepts. It can also help debug code and suggest improvements. * **Translation:** GPT Academic supports translation of text between multiple languages, making it a valuable tool for researchers working with international collaborations or accessing resources in different languages. * **Citation and Reference Management:** GPT Academic can help users manage their citations and references by automatically generating citations in various formats and providing suggestions for relevant references based on the user's research topic. * **Collaboration and Note-Taking:** GPT Academic allows users to collaborate on projects and take notes within the tool. They can share their work with others and access a shared workspace for real-time collaboration. * **Customizable Interface:** GPT Academic offers a customizable interface that allows users to tailor the tool to their specific needs and preferences. They can choose from a variety of themes, adjust the layout, and add or remove features to create a personalized workspace. Overall, GPT Academic is a versatile and powerful tool that can significantly enhance the productivity and efficiency of academic research and writing. It empowers users to leverage the capabilities of LLMs and unlock new possibilities for academic exploration and knowledge creation.

aiorun is a Python package that provides a `run()` function as the starting point of your `asyncio`-based application. The `run()` function handles everything needed during the shutdown sequence of the application, such as creating a `Task` for the given coroutine, running the event loop, adding signal handlers for `SIGINT` and `SIGTERM`, cancelling tasks, waiting for the executor to complete shutdown, and closing the loop. It automates standard actions for asyncio apps, eliminating the need to write boilerplate code. The package also offers error handling options and tools for specific scenarios like TCP server startup and smart shield for shutdown.

ZenML is an extensible, open-source MLOps framework for creating portable, production-ready machine learning pipelines. By decoupling infrastructure from code, ZenML enables developers across your organization to collaborate more effectively as they develop to production.

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