Best AI tools for< Manage Call Workflows >

OpenCall.ai is an AI call center application that offers businesses a customized AI solution to handle calls, appointments, and customer inquiries. It streamlines operations, improves customer satisfaction, and increases revenue by eliminating wait times and providing a personalized experience. The AI is tailored to fit different industries like medical, beauty, real estate, and more, ensuring seamless integration with existing processes. OpenCall.ai is easy to deploy, powerful in customization, private in data handling, and reliable in solving common communication challenges.

Promptitude.io is a platform that allows users to integrate GPT into their apps and workflows. It provides a variety of features to help users manage their prompts, personalize their AI responses, and publish their prompts for use by others. Promptitude.io also offers a library of pre-built prompts that users can use to get started quickly.

EnConvo is a seamless AI assistant that provides access to AI at any time, within any software. It offers convenient and efficient writing, coding, and various other tasks. With features like Plugin System, Vision Chat, Image Generation, and more, EnConvo aims to enhance productivity and streamline workflows. The application is designed to empower users with the power of AI for managing tasks and resources effectively.

Flagright Solutions is an AI-native AML Compliance & Risk Management platform that offers real-time transaction monitoring, automated case management, AI forensics for screening, customer risk assessment, and sanctions screening. Trusted by financial institutions worldwide, Flagright's platform streamlines compliance workflows, reduces manual tasks, and enhances fraud detection accuracy. The platform provides end-to-end solutions for financial crime compliance, empowering operational teams to collaborate effectively and make reliable decisions. With advanced AI algorithms and real-time processing, Flagright ensures instant detection of suspicious activities, reducing false positives and enhancing risk detection capabilities.

Assort Health is an industry-leading generative AI tool designed for call centers. It offers voice AI solutions tailored to specific medical specialties, helping to automate routine calls and improve patient experience. The tool is highly customizable and integrates seamlessly with existing workflows, providing accurate appointment scheduling and reducing operational costs.

Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.

Scratchpad is an AI-powered workspace designed for sales teams to streamline their sales processes and enhance productivity. It offers features such as AI Sales Assistant, Pipeline Management, Slack Deal Rooms, Automations & Enablement, Deal Inspection, and Sales Forecasting. With Scratchpad, sales teams can automate collaboration, improve Salesforce hygiene, track deal progress, and gain insights into deal movement and pipeline changes. The application aims to simplify sales workflows, provide real-time notes and call summaries, and enhance team collaboration for better performance and efficiency.

Attention is an AI-powered platform that transforms call recordings into valuable insights and actions for sales teams. It offers features such as generating follow-up emails, updating Salesforce, alerting stakeholders of churn risk, creating coaching scorecards, and more. The platform helps sales teams analyze calls, identify coaching priorities, onboard new team members quickly, align sales messaging, and automate follow-up emails with AI. Attention aims to revolutionize sales workflows by providing real-time actionable intelligence and enhancing productivity.

Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Blumono AI is an AI automation agency that specializes in chatbot development and business system automation. They offer tailored AI solutions to help businesses streamline operations, improve customer interactions, and drive growth. With expertise in natural language processing and machine learning, Blumono AI creates intelligent conversational experiences and automates core business processes to optimize productivity and unlock new opportunities for businesses.

AI Caller is a robocaller application that leverages AI technology for automated outbound phone calls. It offers hyper-realistic, human-like voice calls to assist in various tasks such as lead qualification, customer feedback, data gathering, and more. The application is designed to scale efficiently, integrate with external systems, and provide actionable insights through call transcripts analysis. AI Caller is customizable for all industries and use cases, making it a versatile tool for businesses looking to streamline their calling processes.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

Galton AI is a platform offering custom generative AI solutions for enterprises. It provides services such as custom AI agents, workflow automations, generative AI consulting, and various use cases like automating customer support, compliance, proposal generation, data analysis, research, sales & marketing. The platform aims to streamline workflows, reduce costs, and drive efficiency by integrating AI into business processes. Galton AI helps businesses optimize infrastructure, enhance security, automate IT operations, marketing, sales, finance, customer experience, and people operations.

My AI Front Desk is an AI-powered virtual receptionist software designed for small businesses to automate scheduling, answer inquiries, and provide 24/7 customer service. It acts as a phone receptionist and CRM system, capturing calls, scheduling appointments, and sending texts intelligently. The application is tailored to understand specific business needs, offers advanced analytics, and integrates seamlessly with existing systems. With features like human-like voices, real-time scheduling, and customizable workflows, My AI Front Desk aims to enhance customer interactions and streamline business operations.

Momentum AI is an enterprise listening platform that offers AI-driven agents to assist modern revenue teams in deal execution, customer retention, coaching, and AI CRO. The application integrates with various team tools to automate processes and streamline workflows. Momentum's AI agents organize conversations into insights, empowering teams to collaborate, prioritize, close deals, and expand business seamlessly. The platform provides features such as MEDDPIC Autopilot, AI Summaries, Tasks + Emails, Churn Risk Signals, Sentiment Analysis, and more to enhance sales and customer success strategies.

CCX AI is a smart Client Relationship Management tool that leverages artificial intelligence to transform customer interactions. It offers features such as call, chat, personalized engagement, voice & video conferencing, SMS, mail, innovative dashboard, real-time analytics, screen sharing, call forwarding, CRM integration, and more. CCX AI empowers businesses to streamline workflows, drive efficiency, and scale confidently with its AI-powered customer communication solutions. The platform provides real-time insights, smart automation, sentiment analysis, conversational AI, predictive analytics, and workflow automation to enhance customer engagement and satisfaction across multiple channels.

CodeAutomation is a leading software development company in the USA, specializing in custom software solutions, QA testing, AI services, and business automation. They offer end-to-end software development services, including CMS development, mobile app development, and enterprise software development. With a team of over 70 dedicated software engineers, they provide innovative solutions tailored to specific business needs and markets. CodeAutomation is committed to excellence, innovation, and empowering businesses with cutting-edge technology and reliable support.

Vilosia is an AI-powered platform that helps medium and large enterprises with internal development teams to visualize their software architecture, simplify migration, and improve system modularity. The platform uses Gen AI to automatically add event triggers to the codebase, enabling users to understand data flow, system dependencies, domain boundaries, and external APIs. Vilosia also offers AI workflow analysis to extract workflows from function call chains and identify database usage. Users can scan their codebase using CLI client & CI/CD integration and stay updated with new features through the newsletter.

Guidejar is an AI-powered tool that allows users to create interactive product demos and step-by-step guides effortlessly. It simplifies complex processes by providing easy-to-follow guides with AI superpowers. Trusted by teams worldwide, Guidejar helps transform any process into an interactive demo or guide. Users can customize their guides, share them easily, and enhance them with AI magic, voiceovers, and translations. With features like browser extension, branding, step management, guide views, and call-to-action, Guidejar boosts user activation and conversion rates. It offers different pricing plans to cater to various user needs, from free basic features to premium plans with extensive customization and analytics.

Lobe Chat Plugins Index is a repository that serves as a collection of various plugins for Function Calling. Users can submit their plugins by following specific instructions. The repository includes a wide range of plugins for different tasks such as image generation, stock analysis, web search, NFT tracking, calendar management, and more. Each plugin is tagged with relevant keywords for easy identification and usage. The repository encourages contributions and provides guidelines for submitting new plugins. It is a valuable resource for developers looking to enhance chatbot functionalities with different plugins.

HuggingFists is a low-code data flow tool that enables convenient use of LLM and HuggingFace models. It provides functionalities similar to Langchain, allowing users to design, debug, and manage data processing workflows, create and schedule workflow jobs, manage resources environment, and handle various data artifact resources. The tool also offers account management for users, allowing centralized management of data source accounts and API accounts. Users can access Hugging Face models through the Inference API or locally deployed models, as well as datasets on Hugging Face. HuggingFists supports breakpoint debugging, branch selection, function calls, workflow variables, and more to assist users in developing complex data processing workflows.

Log10 is a one-line Python integration to manage your LLM data. It helps you log both closed and open-source LLM calls, compare and identify the best models and prompts, store feedback for fine-tuning, collect performance metrics such as latency and usage, and perform analytics and monitor compliance for LLM powered applications. Log10 offers various integration methods, including a python LLM library wrapper, the Log10 LLM abstraction, and callbacks, to facilitate its use in both existing production environments and new projects. Pick the one that works best for you. Log10 also provides a copilot that can help you with suggestions on how to optimize your prompt, and a feedback feature that allows you to add feedback to your completions. Additionally, Log10 provides prompt provenance, session tracking and call stack functionality to help debug prompt chains. With Log10, you can use your data and feedback from users to fine-tune custom models with RLHF, and build and deploy more reliable, accurate and efficient self-hosted models. Log10 also supports collaboration, allowing you to create flexible groups to share and collaborate over all of the above features.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Instructor is a Python library that makes it a breeze to work with structured outputs from large language models (LLMs). Built on top of Pydantic, it provides a simple, transparent, and user-friendly API to manage validation, retries, and streaming responses. Get ready to supercharge your LLM workflows!

The OpenAI Completion plugin for Sublime Text provides first-class code assistant support within the editor. It utilizes LLM models to manipulate code, engage in chat mode, and perform various tasks. The plugin supports OpenAI, llama.cpp, and ollama models, allowing users to customize their AI assistant experience. It offers separated chat histories and assistant settings for different projects, enabling context-specific interactions. Additionally, the plugin supports Markdown syntax with code language syntax highlighting, server-side streaming for faster response times, and proxy support for secure connections. Users can configure the plugin's settings to set their OpenAI API key, adjust assistant modes, and manage chat history. Overall, the OpenAI Completion plugin enhances the Sublime Text editor with powerful AI capabilities, streamlining coding workflows and fostering collaboration with AI assistants.

`npcsh` is a python-based command-line tool designed to integrate Large Language Models (LLMs) and Agents into one's daily workflow by making them available and easily configurable through the command line shell. It leverages the power of LLMs to understand natural language commands and questions, execute tasks, answer queries, and provide relevant information from local files and the web. Users can also build their own tools and call them like macros from the shell. `npcsh` allows users to take advantage of agents (i.e. NPCs) through a managed system, tailoring NPCs to specific tasks and workflows. The tool is extensible with Python, providing useful functions for interacting with LLMs, including explicit coverage for popular providers like ollama, anthropic, openai, gemini, deepseek, and openai-like providers. Users can set up a flask server to expose their NPC team for use as a backend service, run SQL models defined in their project, execute assembly lines, and verify the integrity of their NPC team's interrelations. Users can execute bash commands directly, use favorite command-line tools like VIM, Emacs, ipython, sqlite3, git, pipe the output of these commands to LLMs, or pass LLM results to bash commands.

Geoweaver is an in-browser software that enables users to easily compose and execute full-stack data processing workflows using online spatial data facilities, high-performance computation platforms, and open-source deep learning libraries. It provides server management, code repository, workflow orchestration software, and history recording capabilities. Users can run it from both local and remote machines. Geoweaver aims to make data processing workflows manageable for non-coder scientists and preserve model run history. It offers features like progress storage, organization, SSH connection to external servers, and a web UI with Python support.

CISO Assistant is a tool that helps organizations manage their cybersecurity posture and compliance. It provides a centralized platform for managing security controls, threats, and risks. CISO Assistant also includes a library of pre-built frameworks and tools to help organizations quickly and easily implement best practices.

COMFYUI LLM PARTY is a node library designed for LLM workflow development in ComfyUI, an extremely minimalist UI interface primarily used for AI drawing and SD model-based workflows. The project aims to provide a complete set of nodes for constructing LLM workflows, enabling users to easily integrate them into existing SD workflows. It features various functionalities such as API integration, local large model integration, RAG support, code interpreters, online queries, conditional statements, looping links for large models, persona mask attachment, and tool invocations for weather lookup, time lookup, knowledge base, code execution, web search, and single-page search. Users can rapidly develop web applications using API + Streamlit and utilize LLM as a tool node. Additionally, the project includes an omnipotent interpreter node that allows the large model to perform any task, with recommendations to use the 'show_text' node for display output.

SAP Cloud SDK for AI is the official Software Development Kit (SDK) for SAP AI Core, SAP Generative AI Hub, and Orchestration Service. It allows users to integrate chat completion into business applications, leverage generative AI capabilities for templating, grounding, data masking, and content filtering. The SDK provides tools for managing scenarios, workflows, data preprocessing, model training pipelines, batch inference jobs, deploying inference endpoints, and orchestrating AI activities. Users can set up their SAP AI Core instance using the SDK, which includes packages for AI API, foundation models, LangChain model clients, and orchestration capabilities. The SDK also offers a sample project for demonstrating its usage in TypeScript/JavaScript applications, along with guidelines for local testing and contribution.

LangGraph.js is a library for building stateful, multi-actor applications with LLMs, offering benefits such as cycles, controllability, and persistence. It allows defining flows involving cycles, providing fine-grained control over application flow and state. Inspired by Pregel and Apache Beam, it includes features like loops, persistence, human-in-the-loop workflows, and streaming support. LangGraph integrates seamlessly with LangChain.js and LangSmith but can be used independently.

CRB (Composable Runtime Blocks) is a unique framework that implements hybrid workloads by seamlessly combining synchronous and asynchronous activities, state machines, routines, the actor model, and supervisors. It is ideal for building massive applications and serves as a low-level framework for creating custom frameworks, such as AI-agents. The core idea is to ensure high compatibility among all blocks, enabling significant code reuse. The framework allows for the implementation of algorithms with complex branching, making it suitable for building large-scale applications or implementing complex workflows, such as AI pipelines. It provides flexibility in defining structures, implementing traits, and managing execution flow, allowing users to create robust and nonlinear algorithms easily.

ChatGPT CLI provides a powerful command-line interface for seamless interaction with ChatGPT models via OpenAI and Azure. It features streaming capabilities, extensive configuration options, and supports various modes like streaming, query, and interactive mode. Users can manage thread-based context, sliding window history, and provide custom context from any source. The CLI also offers model and thread listing, advanced configuration options, and supports GPT-4, GPT-3.5-turbo, and Perplexity's models. Installation is available via Homebrew or direct download, and users can configure settings through default values, a config.yaml file, or environment variables.

Gemini-Android is a mobile application that allows users to track their expenses and manage their finances on the go. The app provides a user-friendly interface for adding and categorizing expenses, setting budgets, and generating reports to help users make informed financial decisions. With Gemini-Android, users can easily monitor their spending habits, identify areas for saving, and stay on top of their financial goals.

Authed is an identity and authentication system designed for AI agents, providing unique identities, secure agent-to-agent authentication, and dynamic access policies. It eliminates the need for static credentials and human intervention in authentication workflows. The protocol is developer-first, open-source, and scalable, enabling AI agents to interact securely across different ecosystems and organizations.

Griptape is a modular Python framework for building AI-powered applications that securely connect to your enterprise data and APIs. It offers developers the ability to maintain control and flexibility at every step. Griptape's core components include Structures (Agents, Pipelines, and Workflows), Tasks, Tools, Memory (Conversation Memory, Task Memory, and Meta Memory), Drivers (Prompt and Embedding Drivers, Vector Store Drivers, Image Generation Drivers, Image Query Drivers, SQL Drivers, Web Scraper Drivers, and Conversation Memory Drivers), Engines (Query Engines, Extraction Engines, Summary Engines, Image Generation Engines, and Image Query Engines), and additional components (Rulesets, Loaders, Artifacts, Chunkers, and Tokenizers). Griptape enables developers to create AI-powered applications with ease and efficiency.

Ax is a Typescript library that allows users to build intelligent agents inspired by agentic workflows and the Stanford DSP paper. It seamlessly integrates with multiple Large Language Models (LLMs) and VectorDBs to create RAG pipelines or collaborative agents capable of solving complex problems. The library offers advanced features such as streaming validation, multi-modal DSP, and automatic prompt tuning using optimizers. Users can easily convert documents of any format to text, perform smart chunking, embedding, and querying, and ensure output validation while streaming. Ax is production-ready, written in Typescript, and has zero dependencies.

Ryoma is an AI Powered Data Agent framework that offers a comprehensive solution for data analysis, engineering, and visualization. It leverages cutting-edge technologies like Langchain, Reflex, Apache Arrow, Jupyter Ai Magics, Amundsen, Ibis, and Feast to provide seamless integration of language models, build interactive web applications, handle in-memory data efficiently, work with AI models, and manage machine learning features in production. Ryoma also supports various data sources like Snowflake, Sqlite, BigQuery, Postgres, MySQL, and different engines like Apache Spark and Apache Flink. The tool enables users to connect to databases, run SQL queries, and interact with data and AI models through a user-friendly UI called Ryoma Lab.

Gel is a graph-relational database that combines the best parts of relational databases, graph databases, and ORMs. It introduces a new way of schema modeling with object types, properties, and links. Gel's query language, EdgeQL, produces structured objects and supports features like subqueries and nested mutations. It offers a comprehensive standard library, computed properties, transactions, and more. Gel is not just a mapper but a full-fledged database with a powerful query language, migrations system, client libraries, and a CLI. The goal is to revolutionize how developers model, migrate, manage, and query their database.

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