Assort Health
Transforming Patient Access with AI
Assort Health is an industry-leading generative AI tool designed for call centers. It offers voice AI solutions tailored to specific medical specialties, helping to automate routine calls and improve patient experience. The tool is highly customizable and integrates seamlessly with existing workflows, providing accurate appointment scheduling and reducing operational costs.
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Features
- 24/7 Appointment Management
- Switchboard: Provider Triage, Routing & FAQ
- Patient Case Creation
- Fill Cancellations & Send Follow-ups
- Prescription Refills & SMS Recovery
Advantages
- Improved patient satisfaction
- Reduced call volumes
- Increased appointment bookings
- Customizable voice options
- Multilingual support
Disadvantages
- Initial setup time required for customization
- Dependency on AI for critical patient interactions
- Potential for technical issues or errors
Frequently Asked Questions
-
Q:What specialties does Assort Health cater to?
A:Assort Health caters to specialties such as orthopedics, dermatology, ophthalmology, and more. -
Q:Can patients request prescription refills through the tool?
A:Yes, patients can request prescription refills or renewals via call using Assort Health. -
Q:Is multilingual support available?
A:Yes, Assort Health provides multilingual support for seamless communication with patients.
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