Artera
Delivering a Holistic Patient Experience Powered by AI
Artera is a patient communication platform that offers healthcare solutions to streamline intake and payments, improve patient engagement, and deliver a holistic view of interactions powered by AI. The platform helps healthcare organizations unify digital communications, reach patients efficiently, and drive customer ROI through analytics, automated workflows, and live agent support.
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Features
- Single Pane of Glass for Patient Engagement Analytics
- Automated Workflows from Template Library
- Vendor and Use-Case Rules Prioritization
- Live Agents with AI-Enabled Sentiment Tracking
- Truly Open & Integrated with >100 Vendors Support
Advantages
- Increased patient engagement and loyalty
- Efficient staff utilization and revenue recouping
- Improved communication with patients through preferred channels
- Enhanced patient experience and outcomes
- Real-time analytics for performance benchmarking
Disadvantages
- Potential data privacy and security concerns
- Dependency on technology for patient interactions
- Initial learning curve for staff adoption
Frequently Asked Questions
-
Q:How does Artera help improve patient engagement?
A:Artera offers automated workflows, live agent support, and analytics to enhance patient interactions. -
Q:Is Artera compatible with different healthcare vendors?
A:Yes, Artera supports >100 vendors and offers APIs for seamless integration. -
Q:What advantages does AI-powered sentiment tracking provide?
A:AI-enabled sentiment tracking helps in real-time monitoring of patient interactions for better insights.
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Artera is a patient communication platform that offers healthcare solutions to streamline intake and payments, improve patient engagement, and deliver a holistic view of interactions powered by AI. The platform helps healthcare organizations unify digital communications, reach patients efficiently, and drive customer ROI through analytics, automated workflows, and live agent support.
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