Crisp

Crisp

Unleash AI to Support Your Team & Customers

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Crisp is an AI Customer Support Platform designed to augment customer experience by providing AI agents to support teams and customers. It offers an all-in-one omnichannel inbox, AI workflows, flat pricing, and the ability to automate inquiries. Crisp allows users to create AI agents, centralize inbound communications, build knowledge bases, and monitor team performances. The platform is trusted by 10,000 companies and aims to automate customer support processes to allow teams to focus on more critical tasks.

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Features

Advantages

  • Automate 50% of inquiries with AI
  • Centralize inbound communications
  • Build autonomous customers with knowledge base
  • Organize customer data in CRM
  • Monitor and track team performances

Disadvantages

  • May face challenges with complex queries
  • Requires training for optimal use
  • Limited customization options

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