
Crisp
Unleash AI to Support Your Team & Customers

Crisp is an AI Customer Support Platform designed to augment customer experience by providing AI agents to support teams and customers. It offers an all-in-one omnichannel inbox, AI workflows, flat pricing, and the ability to automate inquiries. Crisp allows users to create AI agents, centralize inbound communications, build knowledge bases, and monitor team performances. The platform is trusted by 10,000 companies and aims to automate customer support processes to allow teams to focus on more critical tasks.
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Features
- AI Chatbot
- Shared Inbox
- CRM
- AI Campaigns
- Knowledge Ticketing System
Advantages
- Automate 50% of inquiries with AI
- Centralize inbound communications
- Build autonomous customers with knowledge base
- Organize customer data in CRM
- Monitor and track team performances
Disadvantages
- May face challenges with complex queries
- Requires training for optimal use
- Limited customization options
Frequently Asked Questions
-
Q:How can I create my AI Agent?
A:You can train your AI, create a workflow, test and deploy, and validate & measure the performance. -
Q:What messaging channels can AI Agents trigger from?
A:Web chat widget, WhatsApp, Messenger, Instagram, and email. -
Q:How does Crisp help in automating customer support?
A:Crisp offers smart replies, auto-summaries, writing tools, and a support copilot trained on your content.
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