Best AI tools for< Handle Customer Support >

SupBot is an AI-powered support solution that enables businesses to handle customer support instantly. It offers the ability to train and deploy AI support bots with ease, allowing for seamless integration into any website. With a user-friendly interface, SupBot simplifies the process of setting up and customizing support bots to meet specific requirements. The platform is designed to enhance customer service efficiency and streamline communication processes through the use of AI technology.

BrainyBear is an AI tool that allows users to easily build and train AI chatbots and intelligent assistants. It offers a quick and accurate solution to customer queries by scanning websites or uploaded files. With BrainyBear, users can create, customize, and embed AI chatbots in just a few steps, without the need for complex training or setups. The tool leverages GPT-based AI technology to provide human-like interactions, multilingual support, and seamless integrations with popular messaging platforms.

Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.

SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.

Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.

Twine is an AI-powered business partner that acts as a virtual receptionist for businesses, helping them capture and respond to leads efficiently. It can handle tasks such as setting appointments, rescheduling, taking payments, and answering customer queries across various communication channels. Twine is designed to work seamlessly with existing software, ensuring that customer information and bookings are synchronized. With its conversational AI capabilities, Twine aims to enhance customer engagement and streamline business operations.

Zipchat is the #1 AI chat application designed for E-commerce businesses to boost sales and reduce support efforts. It proactively engages visitors, provides instant replies, and offers deep answers, all while being 100% controlled by the user. Zipchat is trained on the website's content, speaks the target market's language, and continuously learns from conversations to improve sales conversion rates. The application is integrated with various E-commerce platforms and offers a 7-day free trial for users to experience its benefits.

Jochem is an AI tool designed to provide accurate answers quickly and enhance knowledge on-the-go. It helps users get instant answers to their questions, connects them with experts within the company, and continuously learns to improve performance. Jochem eliminates the need to search through files and articles by offering a smart matching system based on expertise. It also allows users to easily add and update the knowledge base, ensuring full control and transparency.

BizWith.AI is an AI-powered automation platform that helps businesses save time, cut costs, and outperform the competition. With BizWith.AI, businesses can create unique, plagiarism-free content, images, voice overs and transcriptions in a matter of seconds. They can also schedule posts, automate responses, and get insights to enhance their social media presence. BizWith.AI's AI-powered chatbot can handle customer queries effectively, reducing support costs and improving customer satisfaction. Businesses can also expand their team with 32 AI agents and coders, providing them with a diverse range of specialized assistance.

ChatShape is a website that allows users to create custom AI chatbots for their website. The chatbots can be used to answer customer questions, collect leads, and increase conversions. ChatShape is trusted by over 10,000 businesses and is easy to use. Just add a link to your website and get a custom trained AI. Embed it on your website and let it handle customer support, lead generation, and more.

Kong.ai is an AI-powered platform offering Conversational Chatbots and AI Agents to automate and streamline various business operations such as customer support, sales, HR, and marketing workflows. The platform leverages state-of-the-art language models and machine learning to provide natural and intelligent conversations. Kong.ai provides specialized AI Agents for tasks like lead generation, social media management, recruitment, and more, helping businesses enhance efficiency and productivity.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.

CallFluent AI is an AI-powered voice call software that enables businesses to create AI-powered voice call agents in just 60 seconds. It transforms missed calls into revenue by automating inbound and outbound calls with artificial intelligence-powered robots. The platform offers human-like voices, real-time call history, recordings, and transcriptions, 24/7 inbound and outbound automated call management, and over 30 neural AI voices replicating human emotions. CallFluent AI provides a cost-effective solution for sales and customer service, allowing businesses to handle calls efficiently and effectively.

Bigly Sales is an AI marketing and sales automation software that empowers businesses to respond to leads instantly, replace customer support and sales teams, build websites in seconds, and dominate sales targets using the power of AI. The platform offers a seamless combination of SMS and voice solutions, customizable AI campaigns, and world-class customer success services to enhance user experience and increase sales. With features like full detailed reporting, inbound/outbound interactions, and app integration, Bigly Sales provides a comprehensive solution for businesses looking to streamline their sales and marketing processes.

Magic is an AI-powered platform that provides executive assistants to executives, startups, entrepreneurs, and high-growth companies. The platform offers a dedicated assistant selected from the top 1% of candidates, equipped with the latest AI tools to enhance productivity. Magic 24/7 service ensures round-the-clock assistance for various tasks, from executive administration to customer service and bookkeeping. Users can delegate tasks, track progress, and access AI-powered features for efficient task management.

Sale Whale is an AI-powered sales rep chatbot that helps businesses increase their sales and deliver success. Our chatbots are designed to handle customer inquiries, provide personalized recommendations, and close sales – all in real-time. We also offer a customer support bot that can help ensure clients understand how to use your product or service, so they can get the most out of it and stay around longer.

SupportGuy is a customer support platform powered by ChatGPT. It allows businesses to create Slack bots that are trained on their knowledge base, enabling them to resolve customer queries 10x faster. The platform is easy to set up and use, and it offers a variety of features and advantages that make it a valuable tool for businesses of all sizes.

Social Intents is a live chat and AI chatbot solution that helps businesses provide real-time customer support, generate leads, and automate sales processes. It integrates with popular communication platforms such as Microsoft Teams, Slack, Google Chat, Zoom, and Webex, allowing businesses to manage customer interactions from a single dashboard. Social Intents also offers pre-trained ChatGPT chatbots that can be customized to handle specific customer queries and provide personalized responses. With its advanced features and integrations, Social Intents aims to enhance customer engagement, reduce support costs, and drive sales for businesses.

Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

WebWhiz is an open-source tool that allows users to train ChatGPT on website data to build AI chatbots for customer queries. It offers easy integration, data-specific responses, regular data updates, no-code builder, chatbot customization, fine-tuning, and offline messaging. Users can create and train chatbots in a few simple steps by entering their website URL, automatically fetching and preparing training data, training ChatGPT, and embedding the chatbot on their website. WebWhiz can crawl websites monthly, collect text data and metadata, and process text data using tokens. Users can train custom data, but bringing custom open AI keys is not yet supported. The tool has no limitations on context size but may limit the number of pages based on the chosen plan. WebWhiz SDK is available on NPM, CDNs, and GitHub, and users can self-host it using Docker or manual setup involving MongoDB, Redis, Node, Python, and environment variables setup. For any issues, users can contact [email protected].

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Tribe AI is a low code tool designed to rapidly build and coordinate multi-agent teams. It leverages the langgraph framework to customize and coordinate teams of agents, allowing tasks to be split among agents with different strengths for faster and better problem-solving. The tool supports persistent conversations, observability, tool calling, human-in-the-loop functionality, easy deployment with Docker, and multi-tenancy for managing multiple users and teams.

ChatBook provides a one-stop AI service, including basic AI dialogue, AI role agents, AI customer service, AI knowledge base, AI mind map generation, and AI PPTX generation. Users can define AI workflows freely to handle more complex business scenarios. The backend uses serverless functions with data stored in the ./data directory. The tool allows administrators to manage knowledge bases, configure keys, and review user registrations. Normal users can directly use AI models and knowledge bases after registration. The technology stack includes LLM models like Langchain, Pinecone, OpenAi, Gemini, Baidu Wenxin, Node Express for backend, and React, NextJS, MUI for frontend.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

Functionary is a language model that interprets and executes functions/plugins. It determines when to execute functions, whether in parallel or serially, and understands their outputs. Function definitions are given as JSON Schema Objects, similar to OpenAI GPT function calls. It offers documentation and examples on functionary.meetkai.com. The newest model, meetkai/functionary-medium-v3.1, is ranked 2nd in the Berkeley Function-Calling Leaderboard. Functionary supports models with different context lengths and capabilities for function calling and code interpretation. It also provides grammar sampling for accurate function and parameter names. Users can deploy Functionary models serverlessly using Modal.com.

Multi-Agent Orchestrator is a flexible and powerful framework for managing multiple AI agents and handling complex conversations. It intelligently routes queries to the most suitable agent based on context and content, supports dual language implementation in Python and TypeScript, offers flexible agent responses, context management across agents, extensible architecture for customization, universal deployment options, and pre-built agents and classifiers. It is suitable for various applications, from simple chatbots to sophisticated AI systems, accommodating diverse requirements and scaling efficiently.

LLMClient is a JavaScript/TypeScript library that simplifies working with large language models (LLMs) by providing an easy-to-use interface for building and composing efficient prompts using prompt signatures. These signatures enable the automatic generation of typed prompts, allowing developers to leverage advanced capabilities like reasoning, function calling, RAG, ReAcT, and Chain of Thought. The library supports various LLMs and vector databases, making it a versatile tool for a wide range of applications.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

BlinkID iOS is a mobile SDK that enables developers to easily integrate ID scanning and data extraction capabilities into their iOS applications. The SDK supports scanning and processing various types of identity documents, such as passports, driver's licenses, and ID cards. It provides accurate and fast data extraction, including personal information and document details. With BlinkID iOS, developers can enhance their apps with secure and reliable ID verification functionality, improving user experience and streamlining identity verification processes.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

Ax is a Typescript library that allows users to build intelligent agents inspired by agentic workflows and the Stanford DSP paper. It seamlessly integrates with multiple Large Language Models (LLMs) and VectorDBs to create RAG pipelines or collaborative agents capable of solving complex problems. The library offers advanced features such as streaming validation, multi-modal DSP, and automatic prompt tuning using optimizers. Users can easily convert documents of any format to text, perform smart chunking, embedding, and querying, and ensure output validation while streaming. Ax is production-ready, written in Typescript, and has zero dependencies.

This repository contains a comprehensive collection of 63 must-know Large Language Models (LLMs) interview questions. It covers topics such as the architecture of LLMs, transformer models, attention mechanisms, training processes, encoder-decoder frameworks, differences between LLMs and traditional statistical language models, handling context and long-term dependencies, transformers for parallelization, applications of LLMs, sentiment analysis, language translation, conversation AI, chatbots, and more. The readme provides detailed explanations, code examples, and insights into utilizing LLMs for various tasks.

Whisper Dictation is a fast, offline, privacy-focused tool for voice typing, AI voice chat, voice control, and translation. It allows hands-free operation, launching and controlling apps, and communicating with OpenAI ChatGPT or a local chat server. The tool also offers the option to speak answers out loud and draw pictures. It includes client and server versions, inspired by the Star Trek series, and is designed to keep data off the internet and confidential. The project is optimized for dictation and translation tasks, with voice control capabilities and AI image generation using stable-diffusion API.

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