Best AI tools for< Centralize Support >

Supermoon is an AI-powered E-Commerce & Customer Service Communication Management Software that simplifies customer support by leveraging the power of AI. It offers features such as Shared Inbox, Live Chat, Smart Contact Form, Omnichannel Inbox, AI Customization, Shopify integration, Team Chat, and CRM capabilities. Supermoon's AI assistant provides automatic reply suggestions, message summaries, sentiment analysis, and personalized responses to customer inquiries, enhancing customer service efficiency and satisfaction.

Bloc is an AI-powered chat assistant application that enables users to create and share chatbots effortlessly. It helps in enhancing sales and support experiences by providing exceptional customer support, automating repetitive tasks, and integrating with various apps like Notion, Google Drive, Figma, and Slack. With Bloc, users can centralize their knowledge base, automate frequently asked questions, and revolutionize team productivity through Q/A. The application is designed to empower businesses by leveraging AI chatbots to increase sales, boost customer satisfaction, and streamline operations.

WorkBot is an AI-powered customer service platform that autonomously handles customer communications, automates processes with AI agents, and uncovers deeper insights from customer data. It centralizes knowledge management, offers API integration, enables automation with AI agents, and provides unmatched security and privacy features. WorkBot's AI chatbot feature allows for cost-effective support for customers, with the ability to connect to any database, embed into websites, and integrate with various tools. The platform revolutionizes customer service, sales support, lead generation, and HR management, offering 24/7 support, automation, and personalized assistance. WorkBot also features AI voice agents for automated customer support call handling, appointment booking, and customized AI solutions tailored to individual needs.

GitBook is a knowledge management platform that helps engineering teams centralize, access, and add to their technical knowledge in the tools they use every day. With GitBook, teams can capture knowledge from conversations, code, and meetings, and turn it into useful, readable documentation. GitBook also offers a variety of features to help teams collaborate on documentation, including a branch-based workflow, real-time editing, and user permissions.

ChurnZero is a digital-first customer success software that leverages AI technology to help businesses enhance customer engagement, drive product adoption, ensure customer retention, and provide valuable customer insights. The platform offers a range of features such as digital engagement, customer insights, automation, and data visualization to empower customer success teams in achieving their goals. ChurnZero stands out as the most-loved customer success software, offering innovative solutions to address the evolving needs of businesses in the digital era.

Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.

EliseAI is an industry-leading AI application designed for the housing and healthcare sectors. It offers a comprehensive suite of AI solutions for property management companies, assisting in leasing, maintenance, renewals, and delinquency management. EliseAI streamlines communication across multiple channels, providing personalized, omni-channel support to prospects and residents. The platform automates tasks such as responding to maintenance requests, sending renewal reminders, and reducing delinquencies through automated reminders and follow-ups. With features like voice, text, email, and chat support, EliseAI enhances the prospect-to-resident journey, improving operational efficiency and resident satisfaction.

Octoparse VOC is an AI-native tool that simplifies consumer review analysis for brands and sellers. It leverages Generative AI and NLP models to extract valuable insights from product reviews and haul videos, helping businesses understand customer sentiment and pain points. The tool centralizes reviews, provides on-page analysis, surfaces important Q&As, and enables comparison with competitors. Octoparse VOC offers actionable insights tailored to business needs, empowering users to make informed decisions and improve their market position.

PromptPanda is an AI Prompt Management System designed to streamline workflow by securely managing prompts. It centralizes company prompts, allowing for efficient retrieval and comparison of new prompts. Users can explore and optimize market-tested prompts, ensuring consistent high-quality outcomes. The tool offers a central prompt repository for easy organization and clarity in AI usage.

Chative is an AI-powered platform that helps e-commerce and online businesses engage with customers through live chat and chatbots. It offers an Omni-channel inbox to streamline and manage all chats across channels, e-commerce messaging to stay in touch with customers and create new orders, CRM for social messaging to unify customer profiles, and AI agent & automation to automate personalized engagement and support. Chative empowers businesses to centralize data, enhance customer insights, personalize recommendations, and automate repetitive tasks to drive sales and improve customer satisfaction.

Whale is an AI-powered software designed to help businesses document their standard operating procedures, policies, and internal company knowledge. It streamlines the process of onboarding, training, and growing teams by leveraging AI technology to assist in creating and organizing documentation. Whale offers features such as AI-assisted SOP and process documentation, automated training flows, a single source of truth for knowledge management, and an AI assistant named Alice to help with various tasks. The platform aims to systemize and scale businesses by providing a user-friendly interface and dedicated support services.

Maxychat is an omnichannel chatbot platform that helps businesses automate their customer service, sales, and marketing. With Maxychat, businesses can build chatbots without coding, engage customers on 12+ social channels, and centralize their inbox and live chat. Maxychat also offers a built-in ecommerce feature that allows customers to place orders across all supported channels.

TripleWhale is a website that provides security services to protect itself from online attacks. It uses Cloudflare to block unauthorized access and ensure the safety of the website. Users may encounter blocks due to various triggers such as submitting specific words or phrases, SQL commands, or malformed data. In such cases, users can contact the site owner to resolve the issue by providing details of the blocked action and the Cloudflare Ray ID.

ContractWorks is a contract management software that helps businesses organize, track, and manage their contracts. It offers a centralized repository for storing contracts, automated alerts and notifications, custom reporting, and electronic signature capabilities. ContractWorks also uses AI to power its search and review機能, allowing users to quickly find any contract, clause, or key term. With ContractWorks, businesses can improve contract visibility, reduce risk, and save time and money.

Leena AI is a Gen AI employee assistant that reduces IT, HR, Finance tickets. It guarantees a 70% self-service ratio in the contract. Leena AI centralizes knowledge that is scattered across the enterprise, making information easy to find right on chat with a simple query. The knowledge is auto-updated when changes are made, so your employees always get support that is both relevant and accurate. Leena AI integrates with all knowledge base systems within your enterprise from day one, eliminating the need for any consolidation or migration effort across the knowledge base systems. The work assistant tailors responses to employee queries based on their role, team and access level which boosts employee experience while adhering to security protocols and preventing unauthorized access to information. Leena AI analyzes historically closed tickets and learns from their resolutions to create knowledge articles that can prevent similar tickets from being raised again. Leena AI breaks down large policy documents and knowledge articles into consumable snippets so the responses are sharper and more specific to the employee’s query.

Infobox.ai is a personal AI Assistant application that helps users make sense of their information by providing a centralized platform for data management. Users can create and customize their AI Assistant, import content to a private AI database, collaborate on information sharing, and optimize their assistant through retraining. The application focuses on streamlining customer support, simplifying data analysis, and promoting knowledge sharing while prioritizing data security and integrations with other tools. Elevux, the creators of Infobox.ai, aim to reshape the digital landscape by offering an intuitive AI tool for business data handling.

Guru is an AI-powered enterprise search, intranet, and wiki platform that helps companies connect their collective knowledge and streamline information retrieval. It offers comprehensive features such as AI-driven company knowledge search, customizable employee engagement hub, automated centralized knowledge base, and integrations with existing workflows. Guru's zero-data retention policy, private AI models, and role-based access control ensure data security and privacy. The platform caters to various industries and teams, providing tailored solutions for human resources, operations, IT, product engineering, customer support, sales, marketing, and learning & development.

Flamingo.ai is an all-in-one AI workspace designed for teams to access various AI models, engage in group discussions, and streamline workflow in a centralized workspace. It offers features like group chats, shared prompts, and organized folders to enhance team collaboration and productivity. Users can easily switch from multiple AI services to Flamingo.ai, which provides a cost-effective solution with simplified management and communication tools.

FuseBase (Formerly Nimbus) is an online collaboration tool designed for businesses to enhance team collaboration and streamline project management. The platform offers features such as client collaboration, project management, knowledge management, data collection, and white-label solutions. FuseBase also integrates AI technology to provide users with an AI assistant for CRM, sales, marketing, and step-by-step guides. The application aims to improve client interactions, project efficiency, and overall business productivity by offering a centralized workspace for seamless collaboration and communication.

HubSpot is an all-in-one CRM, marketing, and service platform that offers a range of software solutions for businesses. It provides tools for marketing automation, sales management, customer service, content marketing, operations, and commerce. The platform is powered by AI, offering features like lead generation, pipeline management, content creation, and more. HubSpot aims to help businesses grow by providing user-friendly software that connects data, teams, and customers on a centralized platform.

LSP-AI is an open source language server designed to enhance software engineers' productivity by integrating AI-powered functionality into various text editors. It serves as a backend for completion with large language models and offers features like unified AI capabilities, simplified plugin development, enhanced collaboration, broad compatibility with editors supporting Language Server Protocol, flexible LLM backend support, and commitment to staying updated with the latest advancements in LLM-driven software development. The tool aims to centralize open-source development work, provide a collaborative platform for developers, and offer a future-ready solution for AI-powered assistants in text editors.

APIPark is an open-source AI Gateway and Developer Portal that enables users to easily manage, integrate, and deploy AI and API services. It provides robust API management features, including creation, monitoring, and access control, to help developers efficiently and securely develop and manage their APIs. The platform aims to solve challenges such as connecting to powerful AI models, managing complex AI & API call relationships, overseeing API creation and security, simplifying fault detection and troubleshooting, and enhancing the visibility and valuation of data assets.

DeepEval is a simple-to-use, open-source LLM evaluation framework specialized for unit testing LLM outputs. It incorporates various metrics such as G-Eval, hallucination, answer relevancy, RAGAS, etc., and runs locally on your machine for evaluation. It provides a wide range of ready-to-use evaluation metrics, allows for creating custom metrics, integrates with any CI/CD environment, and enables benchmarking LLMs on popular benchmarks. DeepEval is designed for evaluating RAG and fine-tuning applications, helping users optimize hyperparameters, prevent prompt drifting, and transition from OpenAI to hosting their own Llama2 with confidence.

Bittensor is an internet-scale neural network that incentivizes computers to provide access to machine learning models in a decentralized and censorship-resistant manner. It operates through a token-based mechanism where miners host, train, and procure machine learning systems to fulfill verification problems defined by validators. The network rewards miners and validators for their contributions, ensuring continuous improvement in knowledge output. Bittensor allows anyone to participate, extract value, and govern the network without centralized control. It supports tasks such as generating text, audio, images, and extracting numerical representations.

HuggingFists is a low-code data flow tool that enables convenient use of LLM and HuggingFace models. It provides functionalities similar to Langchain, allowing users to design, debug, and manage data processing workflows, create and schedule workflow jobs, manage resources environment, and handle various data artifact resources. The tool also offers account management for users, allowing centralized management of data source accounts and API accounts. Users can access Hugging Face models through the Inference API or locally deployed models, as well as datasets on Hugging Face. HuggingFists supports breakpoint debugging, branch selection, function calls, workflow variables, and more to assist users in developing complex data processing workflows.

Get Jobs is a tool designed to help users find and apply for job positions on various recruitment platforms in China. It features AI job matching, automatic cover letter generation, multi-platform job application, automated filtering of inactive HR and headhunter positions, real-time WeChat message notifications, blacklisted company updates, driver adaptation for Win11, centralized configuration, long-lasting cookie login, XPathHelper plugin, global logging, and more. The tool supports platforms like Boss直聘, 猎聘, 拉勾, 51job, and 智联招聘. Users can configure the tool for customized job searches and applications.

LLMOps with Prompt flow is a template and guidance for building LLM-infused apps using Prompt flow. It provides centralized code hosting, lifecycle management, variant and hyperparameter experimentation, A/B deployment, many-to-many dataset/flow relationships, multiple deployment targets, comprehensive reporting, BYOF capabilities, configuration-based development, local prompt experimentation and evaluation, endpoint testing, and optional Human-in-loop validation. The tool is customizable to suit various application needs.

Synmetrix is an open source data engineering platform and semantic layer for centralized metrics management. It provides a complete framework for modeling, integrating, transforming, aggregating, and distributing metrics data at scale. Key features include data modeling and transformations, semantic layer for unified data model, scheduled reports and alerts, versioning, role-based access control, data exploration, caching, and collaboration on metrics modeling. Synmetrix leverages Cube.js to consolidate metrics from various sources and distribute them downstream via a SQL API. Use cases include data democratization, business intelligence and reporting, embedded analytics, and enhancing accuracy in data handling and queries. The tool speeds up data-driven workflows from metrics definition to consumption by combining data engineering best practices with self-service analytics capabilities.

CISO Assistant is a tool that helps organizations manage their cybersecurity posture and compliance. It provides a centralized platform for managing security controls, threats, and risks. CISO Assistant also includes a library of pre-built frameworks and tools to help organizations quickly and easily implement best practices.

EasyDist is an automated parallelization system and infrastructure designed for multiple ecosystems. It offers usability by making parallelizing training or inference code effortless with just a single line of change. It ensures ecological compatibility by serving as a centralized source of truth for SPMD rules at the operator-level for various machine learning frameworks. EasyDist decouples auto-parallel algorithms from specific frameworks and IRs, allowing for the development and benchmarking of different auto-parallel algorithms in a flexible manner. The architecture includes MetaOp, MetaIR, and the ShardCombine Algorithm for SPMD sharding rules without manual annotations.

Synmetrix (prev. MLCraft) is an open source data engineering platform and semantic layer for centralized metrics management. It provides a complete framework for modeling, integrating, transforming, aggregating, and distributing metrics data at scale. Key features include data modeling and transformations, semantic layer for unified data model, scheduled reports and alerts, versioning, role-based access control, data exploration, caching, and collaboration on metrics modeling. Synmetrix leverages Cube (Cube.js) for flexible data models that consolidate metrics from various sources, enabling downstream distribution via a SQL API for integration into BI tools, reporting, dashboards, and data science. Use cases include data democratization, business intelligence, embedded analytics, and enhancing accuracy in data handling and queries. The tool speeds up data-driven workflows from metrics definition to consumption by combining data engineering best practices with self-service analytics capabilities.

The Missing Persons 2024 Antifinance Bill Demonstrations Kenya database is an AI-powered platform designed to track and identify individuals who have gone missing during the ongoing protests. It aims to assist in reuniting families by providing a centralized online resource for all Kenyans. The platform allows for crowdsourced information upload, monitoring disappearances, and tracking unidentified bodies to create a comprehensive database. Key features include a user-friendly interface, AI-powered search, real-time updates, secure handling of data, and detailed reporting.

Algolisted is a pioneering platform dedicated to algorithmic problem-solving, offering a centralized hub for a diverse array of algorithmic challenges. It provides an immersive online environment for programmers to enhance their skills through Data Structures and Algorithms (DSA) sheets, academic progress tracking, resume refinement with OpenAI integration, adaptive testing, and job opportunity listings. The project is built on the MERN stack, Flask, Beautiful Soup, and Selenium,GEN AI, and deployed on Firebase. Algolisted aims to be a reliable companion in the pursuit of coding knowledge and proficiency.

Glide is a cloud-native LLM gateway that provides a unified REST API for accessing various large language models (LLMs) from different providers. It handles LLMOps tasks such as model failover, caching, key management, and more, making it easy to integrate LLMs into applications. Glide supports popular LLM providers like OpenAI, Anthropic, Azure OpenAI, AWS Bedrock (Titan), Cohere, Google Gemini, OctoML, and Ollama. It offers high availability, performance, and observability, and provides SDKs for Python and NodeJS to simplify integration.

EvalAI is an open-source platform for evaluating and comparing machine learning (ML) and artificial intelligence (AI) algorithms at scale. It provides a central leaderboard and submission interface, making it easier for researchers to reproduce results mentioned in papers and perform reliable & accurate quantitative analysis. EvalAI also offers features such as custom evaluation protocols and phases, remote evaluation, evaluation inside environments, CLI support, portability, and faster evaluation.

Geoweaver is an in-browser software that enables users to easily compose and execute full-stack data processing workflows using online spatial data facilities, high-performance computation platforms, and open-source deep learning libraries. It provides server management, code repository, workflow orchestration software, and history recording capabilities. Users can run it from both local and remote machines. Geoweaver aims to make data processing workflows manageable for non-coder scientists and preserve model run history. It offers features like progress storage, organization, SSH connection to external servers, and a web UI with Python support.

superduper.io is a Python framework that integrates AI models, APIs, and vector search engines directly with existing databases. It allows hosting of models, streaming inference, and scalable model training/fine-tuning. Key features include integration of AI with data infrastructure, inference via change-data-capture, scalable model training, model chaining, simple Python interface, Python-first approach, working with difficult data types, feature storing, and vector search capabilities. The tool enables users to turn their existing databases into centralized repositories for managing AI model inputs and outputs, as well as conducting vector searches without the need for specialized databases.

HF-Waitress is a powerful server application for deploying and interacting with HuggingFace Transformer models. It simplifies running open-source Large Language Models (LLMs) locally on-device, providing on-the-fly quantization via BitsAndBytes, HQQ, and Quanto. It requires no manual model downloads, offers concurrency, streaming responses, and supports various hardware and platforms. The server uses a `config.json` file for easy configuration management and provides detailed error handling and logging.

dwata is an open source desktop app designed to manage all your private data on your laptop, providing offline access, fast search capabilities, and organization features for emails, files, contacts, events, and tasks. It aims to reduce cognitive overhead in daily digital life by offering a centralized platform for personal data management. The tool prioritizes user privacy, with no data being sent outside the user's computer without explicit permission. dwata is still in early development stages and offers integration with AI providers for advanced functionalities.