Best AI tools for< Monitor Service Interactions >

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Samespace is an AI-powered platform designed to enhance collaboration, interactions, and team productivity in the workplace. It offers a suite of tools that leverage artificial intelligence to streamline communication, optimize workflow, and improve overall efficiency. With a focus on building dream teams effortlessly, Samespace provides a beautiful and privacy-focused team collaboration experience. The platform also includes productivity tracking features to help users monitor and enhance their performance. Additionally, Samespace offers a cutting-edge contact center platform tailored for the AI age, enabling businesses to deliver exceptional customer service.

Skyla is an AI-powered customer service chatbot designed specifically for Shopify merchants. It offers instant, 24/7 customer support, personalized interactions, and customizable features to enhance the customer service experience. Skyla is built for speed, security, and performance, allowing businesses to focus on delivering exceptional service and growing their brand. The chatbot is easy to install from the Shopify App Store and provides an intuitive dashboard for monitoring performance and customer interactions.

InStore.ai is an AI-powered tool designed to monitor, compare, and elevate customer experience across stores. It helps businesses improve store performance by providing key performance scores, proactive guidance, and instant search capabilities to summarize in-store interactions and trends. The tool offers solutions for various industries like fuel & convenience, hospitality, and luxury retail, enabling businesses to understand customer feedback, optimize service, and refine customer interactions. InStore.ai leverages AI to enhance face-to-face experiences for customers and employees, providing timely insights, detailed support, and configurable recommendations tailored to specific audiences.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Glassix is an AI Customer Support, Omnichannel Ticketing, and Chatbot Software Platform that offers a unified inbox for managing business conversations across various messaging channels. It provides features such as conversation routing engine, cross channel continuity, customer conversation history, rich media & large files sharing, and visual chatbot builder. Glassix helps companies drive customer delight through personalized and automated interactions, leveraging Conversational AI and sophisticated Chatbots. It enables real-time agent takeover and facilitates seamless communication across channels to enhance customer satisfaction and efficiency.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

LangCall is an AI-powered application that allows users to skip the hassle of making phone calls by letting AI agents handle the entire process. From navigating phone menus to connecting you with a human representative, LangCall ensures hold-free calls and fully automated AI interactions. Users can monitor call conversations in real-time and receive AI-generated summaries online. With a simple 1-2-3 process, LangCall offers a user-friendly web interface for effortless call management. The application offers different pricing plans based on usage, starting from a free plan with limited AI calls to premium plans for higher usage.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

Talklab is an AI-powered chatbot platform that revolutionizes communication by providing intelligent chatbots for customer support. The platform allows businesses to easily monitor and improve customer interactions through advanced technology. Talklab enables users to create and configure chatbots using natural language processing, providing continuous support to customers 24/7. With features like intention configuration, global text and table settings, and conversation tracking tools, Talklab empowers businesses to enhance customer service and gain valuable insights from chatbot interactions.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

AirDroid is an AI-powered device management solution that offers both business and personal services. It provides features such as remote support, file transfer, application management, and AI-powered insights. The application aims to streamline IT resources, reduce costs, and increase efficiency for businesses, while also offering personal management solutions for private mobile devices. AirDroid is designed to empower businesses with intelligent AI assistance and enhance user experience through seamless multi-screen interactions.

ReplyAIBot is a Discord bot designed to assist users with comment marketing on social media platforms. It offers real-time monitoring of social media to identify target customers and provides AI-generated replies. The tool helps users manage keywords, filter out invalid hits, and engage in effective comment marketing strategies to promote products or services. ReplyAIBot aims to help users reach their target audience and enhance their online presence through personalized and genuine interactions.

Mobot is an AI-powered platform that offers end-to-end mobile automation solutions. It utilizes AI-driven mechanical robots to automate critical aspects of the mobile ecosystem, enabling faster releases, fewer issues, and significant time and cost savings for engineering, product, and growth teams. Mobot provides managed and self-service mobile testing for engineering and marketing purposes, mobile campaign monitoring, integrations with favorite apps, and supports various use cases. The platform caters to different teams such as engineering, QA, product, marketing, and support, helping them achieve 100% testing coverage and streamline their workflows.

CookieChimp is a modern consent management platform designed to help websites effortlessly collect user consent for 3rd party services while ensuring compliance with various privacy standards such as GDPR, CCPA, TCF 2.2, and Google Consent Mode. The platform offers features like dashboard monitoring, automated cookie scanning, customizable consent banners, integrations with CRM and marketing tools, global compliance solutions, robust consent logging, and AI-powered efficiency. CookieChimp is trusted by modern companies for its user-friendly interface, valuable insights, and quick setup process.

Bryj is an AI-driven, end-to-end mobile app solutions provider that offers high-performing mobile app development customized for unique business goals. With the Bryj.AI Platform, users can design, develop, and deliver apps 5x faster than traditional agency-led development. The platform provides security, monitoring, privacy compliance, and regular upgrades to ensure peak performance and user satisfaction. Bryj also offers engagement tools, analytics, integrations, and strategic services to drive ROI and continuous innovation.

Birdeye is a leading AI-powered social media and reputation management platform for local brands. It helps businesses generate, monitor, manage, and share reviews on various sites, create and schedule social posts, get discovered in local search, collect feedback, analyze sentiment with AI, and measure sentiment, reputation, and online presence. Birdeye offers a range of solutions for small businesses and enterprises across different industries, such as automotive, dental, financial services, healthcare, home services, legal, property management, self storage, real estate, retail, and wellness. The platform also provides insights, analytics, integrations with over 3,000 apps, and a Google partnership for local businesses.

Google Cloud Service Health Console provides status information on the services that are part of Google Cloud. It allows users to check the current status of services, view detailed overviews of incidents affecting their Google Cloud projects, and access custom alerts, API data, and logs through the Personalized Service Health dashboard. The console also offers a global view of the status of specific globally distributed services and allows users to check the status by product and location.

Zensors is an AI application that offers Visual AI agents for real-world understanding. It provides a Spatial AI platform for spatial monetization, Virtual Manager AI solution to automate location operations, and On-Prem AI for understanding spaces, monitoring service processes, forecasting accurately, and ensuring efficiency. Zensors leverages Multimodal AI for video understanding and Spatial AI for structuring unstructured data. The application caters to various industries such as Aviation, Retail, and Commercial Real Estate, offering operational efficiencies, strategic planning, financial performance, safety, and sustainability through AI-driven solutions.

Cyguru is an all-in-one cloud-based AI Security Operation Center (SOC) that offers a comprehensive range of features for a robust and secure digital landscape. Its Security Operation Center is the cornerstone of its service domain, providing AI-Powered Attack Detection, Continuous Monitoring for Vulnerabilities and Misconfigurations, Compliance Assurance, SecPedia: Your Cybersecurity Knowledge Hub, and Advanced ML & AI Detection. Cyguru's AI-Powered Analyst promptly alerts users to any suspicious behavior or activity that demands attention, ensuring timely delivery of notifications. The platform is accessible to everyone, with up to three free servers and subsequent pricing that is more than 85% below the industry average.

The Slack Bot is a tool designed to enhance the workflow of development teams by integrating with Jenkins, GitHub, GitLab, and Jira. It allows for custom commands, macros, crons, and project-specific commands to be implemented easily. Users can interact with the bot through Slack messages, execute commands, and monitor job progress. The bot supports features like starting and monitoring Jenkins jobs, tracking pull requests, querying Jira information, creating buttons for interactions, generating images with DALL-E, playing quiz games, checking weather, defining custom commands, and more. Configuration is managed via YAML files, allowing users to set up credentials for external services, define custom commands, schedule cron jobs, and configure VCS systems like Bitbucket for automated branch lookup in Jenkins triggers.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

AICommit2 is a Reactive CLI tool that streamlines interactions with various AI providers such as OpenAI, Anthropic Claude, Gemini, Mistral AI, Cohere, and unofficial providers like Huggingface and Clova X. Users can request multiple AI simultaneously to generate git commit messages without waiting for all AI responses. The tool runs 'git diff' to grab code changes, sends them to configured AI, and returns the AI-generated commit message. Users can set API keys or Cookies for different providers and configure options like locale, generate number of messages, commit type, proxy, timeout, max-length, and more. AICommit2 can be used both locally with Ollama and remotely with supported providers, offering flexibility and efficiency in generating commit messages.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

ALLCHAT is a Node.js backend and React MUI frontend for an application that interacts with the Gemini Pro 1.5 (and others), with history, image generating/recognition, PDF/Word/Excel upload, code run, model function calls and markdown support. It is a comprehensive tool that allows users to connect models to the world with Web Tools, run locally, deploy using Docker, configure Nginx, and monitor the application using a dockerized monitoring solution (Loki+Grafana).

avante.nvim is a Neovim plugin that emulates the behavior of the Cursor AI IDE, providing AI-driven code suggestions and enabling users to apply recommendations to their source files effortlessly. It offers AI-powered code assistance and one-click application of suggested changes, streamlining the editing process and saving time. The plugin is still in early development, with functionalities like setting API keys, querying AI about code, reviewing suggestions, and applying changes. Key bindings are available for various actions, and the roadmap includes enhancing AI interactions, stability improvements, and introducing new features for coding tasks.

Speechless.AI is committed to integrating the superior language processing and deep reasoning capabilities of large language models into practical business applications. By enhancing the model's language understanding, knowledge accumulation, and text creation abilities, and introducing long-term memory, external tool integration, and local deployment, our aim is to establish an intelligent collaborative partner that can independently interact, continuously evolve, and closely align with various business scenarios.

Flow Prompt is a dynamic library for managing and optimizing prompts for large language models. It facilitates budget-aware operations, dynamic data integration, and efficient load distribution. Features include CI/CD testing, dynamic prompt development, multi-model support, real-time insights, and prompt testing and evolution.

The Conversation Knowledge Mining Solution Accelerator enables customers to leverage intelligence to uncover insights, relationships, and patterns from conversational data. It empowers users to gain valuable knowledge and drive targeted business impact by utilizing Azure AI Foundry, Azure OpenAI, Microsoft Fabric, and Azure Search for topic modeling, key phrase extraction, speech-to-text transcription, and interactive chat experiences.

Orra is a tool for building production-ready multi-agent applications that handle complex real-world interactions. It coordinates tasks across existing stack, agents, and tools run as services using intelligent reasoning. With features like smart pre-evaluated execution plans, domain grounding, durable execution, and automatic service health monitoring, Orra enables users to go fast with tools as services and revert state to handle failures. It provides real-time status tracking and webhook result delivery, making it ideal for developers looking to move beyond simple crews and agents.

OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.

KaibanJS is a JavaScript-native framework for building multi-agent AI systems. It enables users to create specialized AI agents with distinct roles and goals, manage tasks, and coordinate teams efficiently. The framework supports role-based agent design, tool integration, multiple LLMs support, robust state management, observability and monitoring features, and a real-time agentic Kanban board for visualizing AI workflows. KaibanJS aims to empower JavaScript developers with a user-friendly AI framework tailored for the JavaScript ecosystem, bridging the gap in the AI race for non-Python developers.

This repository is a curated list of open-source libraries for production large language models. It includes tools for data preprocessing, training/finetuning, evaluation/benchmarking, serving/inference, application/RAG, testing/monitoring, and guardrails/security. The repository also provides a new category called LLM Cookbook/Examples for showcasing examples and guides on using various LLM APIs.

ChatGPT CLI provides a powerful command-line interface for seamless interaction with ChatGPT models via OpenAI and Azure. It features streaming capabilities, extensive configuration options, and supports various modes like streaming, query, and interactive mode. Users can manage thread-based context, sliding window history, and provide custom context from any source. The CLI also offers model and thread listing, advanced configuration options, and supports GPT-4, GPT-3.5-turbo, and Perplexity's models. Installation is available via Homebrew or direct download, and users can configure settings through default values, a config.yaml file, or environment variables.

The AI Enablement Stack is a curated collection of venture-backed companies, tools, and technologies that enable developers to build, deploy, and manage AI applications. It provides a structured view of the AI development ecosystem across five key layers: Agent Consumer Layer, Observability and Governance Layer, Engineering Layer, Intelligence Layer, and Infrastructure Layer. Each layer focuses on specific aspects of AI development, from end-user interaction to model training and deployment. The stack aims to help developers find the right tools for building AI applications faster and more efficiently, assist engineering leaders in making informed decisions about AI infrastructure and tooling, and help organizations understand the AI development landscape to plan technology adoption.

Arch is an intelligent Layer 7 gateway designed to protect, observe, and personalize AI agents with APIs. It handles tasks related to prompts, including detecting jailbreak attempts, calling backend APIs, routing between LLMs, and managing observability. Built on Envoy Proxy, it offers features like function calling, prompt guardrails, traffic management, and observability. Users can build fast, observable, and personalized AI agents using Arch to improve speed, security, and personalization of GenAI apps.

The 'bookmark-summary' repository reads bookmarks from 'bookmark-collection', extracts text content using Jina Reader, and then summarizes the text using LLM. The detailed implementation can be found in 'process_changes.py'. It needs to be used together with the Github Action in 'bookmark-collection'.

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