Best AI tools for< Monitor Service Interactions >

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Samespace is an AI-powered platform designed to enhance collaboration, interactions, and team productivity in the workplace. It offers a suite of tools that leverage artificial intelligence to streamline communication, optimize workflow, and improve overall efficiency. With a focus on building dream teams effortlessly, Samespace provides a beautiful and privacy-focused team collaboration experience. The platform also includes productivity tracking features to help users monitor and enhance their performance. Additionally, Samespace offers a cutting-edge contact center platform tailored for the AI age, enabling businesses to deliver exceptional customer service.

Skyla is an AI-powered customer service chatbot designed specifically for Shopify merchants. It offers instant, 24/7 customer support, personalized interactions, and customizable features to enhance the customer service experience. Skyla is built for speed, security, and performance, allowing businesses to focus on delivering exceptional service and growing their brand. The chatbot is easy to install from the Shopify App Store and provides an intuitive dashboard for monitoring performance and customer interactions.

InStore.ai is an AI-powered tool designed to monitor, compare, and elevate customer experience across stores. It helps businesses improve store performance by providing key performance scores, proactive guidance, and instant search capabilities to summarize in-store interactions and trends. The tool offers solutions for various industries like fuel & convenience, hospitality, and luxury retail, enabling businesses to understand customer feedback, optimize service, and refine customer interactions. InStore.ai leverages AI to enhance face-to-face experiences for customers and employees, providing timely insights, detailed support, and configurable recommendations tailored to specific audiences.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Glassix is an AI Customer Support, Omnichannel Ticketing, and Chatbot Software Platform that offers a unified inbox for managing business conversations across various messaging channels. It provides features such as conversation routing engine, cross channel continuity, customer conversation history, rich media & large files sharing, and visual chatbot builder. Glassix helps companies drive customer delight through personalized and automated interactions, leveraging Conversational AI and sophisticated Chatbots. It enables real-time agent takeover and facilitates seamless communication across channels to enhance customer satisfaction and efficiency.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

LangCall is an AI-powered application that allows users to skip the hassle of making phone calls by letting AI agents handle the entire process. From navigating phone menus to connecting you with a human representative, LangCall ensures hold-free calls and fully automated AI interactions. Users can monitor call conversations in real-time and receive AI-generated summaries online. With a simple 1-2-3 process, LangCall offers a user-friendly web interface for effortless call management. The application offers different pricing plans based on usage, starting from a free plan with limited AI calls to premium plans for higher usage.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

Talklab is an AI-powered chatbot platform that revolutionizes communication by providing intelligent chatbots for customer support. The platform allows businesses to easily monitor and improve customer interactions through advanced technology. Talklab enables users to create and configure chatbots using natural language processing, providing continuous support to customers 24/7. With features like intention configuration, global text and table settings, and conversation tracking tools, Talklab empowers businesses to enhance customer service and gain valuable insights from chatbot interactions.

The website is currently experiencing a temporary service outage, indicated by the '503 Service Temporarily Unavailable' error message. This error typically occurs when the server is unable to handle the request due to maintenance, overload, or other issues. Users may encounter this message when trying to access the website, and it signifies a temporary disruption in service. The website administrators are likely working to resolve the issue and restore normal functionality as soon as possible.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

AirDroid is an AI-powered device management solution that offers both business and personal services. It provides features such as remote support, file transfer, application management, and AI-powered insights. The application aims to streamline IT resources, reduce costs, and increase efficiency for businesses, while also offering personal management solutions for private mobile devices. AirDroid is designed to empower businesses with intelligent AI assistance and enhance user experience through seamless multi-screen interactions.

ReplyAIBot is a Discord bot designed to assist users with comment marketing on social media platforms. It offers real-time monitoring of social media to identify target customers and provides AI-generated replies. The tool helps users manage keywords, filter out invalid hits, and engage in effective comment marketing strategies to promote products or services. ReplyAIBot aims to help users reach their target audience and enhance their online presence through personalized and genuine interactions.

Kintsugi is a sales tax automation platform designed to help companies globally manage and track their sales tax lifecycle efficiently. The platform automates sales tax processes, monitors tax exposure, facilitates accurate filing and remittance, and provides automated registration alerts. Kintsugi also offers VDA and back tax handling, industry-leading customer service, and a dedicated Slack channel for instant support. With features like TaxGPT for expert answers, no-code integrations, and comprehensive sales tax calculations, Kintsugi aims to simplify sales tax management for businesses of all sizes.

Flagright is an AI-native AML compliance and risk management solution designed for EU and UK fintech startups. It offers a comprehensive platform for screening, monitoring, and investigating AML compliance and fraud cases using AI technology. The platform provides real-time transaction monitoring, automated case management, AI forensics for screening, customer risk assessment, and sanctions screening. Flagright also offers integrations, notifications, bad actor database, CRM, KYB & ID verification, and professional services for tailored AML program design and support. Trusted by financial institutions across 6 continents, Flagright is a modern standard for financial crime compliance.

CookieChimp is a modern consent management platform designed to help websites effortlessly collect user consent for 3rd party services while ensuring compliance with various privacy standards like GDPR, CCPA, TCF 2.2, and Google Consent Mode. The platform offers features such as automated cookie scanning, customizable consent banners, real-time consent data monitoring, and seamless integrations with CRM and marketing automation tools. CookieChimp prioritizes user privacy and compliance by providing robust consent logs and detailed audit trails.

Bryj is an AI-driven, end-to-end mobile app solutions provider that offers high-performing mobile app development customized for unique business goals. With the Bryj.AI Platform, users can design, develop, and deliver apps 5x faster than traditional agency-led development. The platform provides security, monitoring, privacy compliance, and regular upgrades to ensure peak performance and user satisfaction. Bryj also offers engagement tools, analytics, integrations, and strategic services to drive ROI and continuous innovation.

Google Cloud Service Health Console provides status information on the services that are part of Google Cloud. It allows users to check the current status of services, view detailed overviews of incidents affecting their Google Cloud projects, and access custom alerts, API data, and logs through the Personalized Service Health dashboard. The console also offers a global view of the status of specific globally distributed services and allows users to check the status by product and location.

Cyguru is an all-in-one cloud-based AI Security Operation Center (SOC) that offers a comprehensive range of features for a robust and secure digital landscape. Its Security Operation Center is the cornerstone of its service domain, providing AI-Powered Attack Detection, Continuous Monitoring for Vulnerabilities and Misconfigurations, Compliance Assurance, SecPedia: Your Cybersecurity Knowledge Hub, and Advanced ML & AI Detection. Cyguru's AI-Powered Analyst promptly alerts users to any suspicious behavior or activity that demands attention, ensuring timely delivery of notifications. The platform is accessible to everyone, with up to three free servers and subsequent pricing that is more than 85% below the industry average.

The Slack Bot is a tool designed to enhance the workflow of development teams by integrating with Jenkins, GitHub, GitLab, and Jira. It allows for custom commands, macros, crons, and project-specific commands to be implemented easily. Users can interact with the bot through Slack messages, execute commands, and monitor job progress. The bot supports features like starting and monitoring Jenkins jobs, tracking pull requests, querying Jira information, creating buttons for interactions, generating images with DALL-E, playing quiz games, checking weather, defining custom commands, and more. Configuration is managed via YAML files, allowing users to set up credentials for external services, define custom commands, schedule cron jobs, and configure VCS systems like Bitbucket for automated branch lookup in Jenkins triggers.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

ALLCHAT is a Node.js backend and React MUI frontend for an application that interacts with the Gemini Pro 1.5 (and others), with history, image generating/recognition, PDF/Word/Excel upload, code run, model function calls and markdown support. It is a comprehensive tool that allows users to connect models to the world with Web Tools, run locally, deploy using Docker, configure Nginx, and monitor the application using a dockerized monitoring solution (Loki+Grafana).

Speechless.AI is committed to integrating the superior language processing and deep reasoning capabilities of large language models into practical business applications. By enhancing the model's language understanding, knowledge accumulation, and text creation abilities, and introducing long-term memory, external tool integration, and local deployment, our aim is to establish an intelligent collaborative partner that can independently interact, continuously evolve, and closely align with various business scenarios.

Flow Prompt is a dynamic library for managing and optimizing prompts for large language models. It facilitates budget-aware operations, dynamic data integration, and efficient load distribution. Features include CI/CD testing, dynamic prompt development, multi-model support, real-time insights, and prompt testing and evolution.

Hexabot Community Edition is an open-source chatbot solution designed for flexibility and customization, offering powerful text-to-action capabilities. It allows users to create and manage AI-powered, multi-channel, and multilingual chatbots with ease. The platform features an analytics dashboard, multi-channel support, visual editor, plugin system, NLP/NLU management, multi-lingual support, CMS integration, user roles & permissions, contextual data, subscribers & labels, and inbox & handover functionalities. The directory structure includes frontend, API, widget, NLU, and docker components. Prerequisites for running Hexabot include Docker and Node.js. The installation process involves cloning the repository, setting up the environment, and running the application. Users can access the UI admin panel and live chat widget for interaction. Various commands are available for managing the Docker services. Detailed documentation and contribution guidelines are provided for users interested in contributing to the project.

This repository is a curated list of open-source libraries for production large language models. It includes tools for data preprocessing, training/finetuning, evaluation/benchmarking, serving/inference, application/RAG, testing/monitoring, and guardrails/security. The repository also provides a new category called LLM Cookbook/Examples for showcasing examples and guides on using various LLM APIs.

ChatGPT CLI provides a powerful command-line interface for seamless interaction with ChatGPT models via OpenAI and Azure. It features streaming capabilities, extensive configuration options, and supports various modes like streaming, query, and interactive mode. Users can manage thread-based context, sliding window history, and provide custom context from any source. The CLI also offers model and thread listing, advanced configuration options, and supports GPT-4, GPT-3.5-turbo, and Perplexity's models. Installation is available via Homebrew or direct download, and users can configure settings through default values, a config.yaml file, or environment variables.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

AiTreasureBox is a versatile AI tool that provides a collection of pre-trained models and algorithms for various machine learning tasks. It simplifies the process of implementing AI solutions by offering ready-to-use components that can be easily integrated into projects. With AiTreasureBox, users can quickly prototype and deploy AI applications without the need for extensive knowledge in machine learning or deep learning. The tool covers a wide range of tasks such as image classification, text generation, sentiment analysis, object detection, and more. It is designed to be user-friendly and accessible to both beginners and experienced developers, making AI development more efficient and accessible to a wider audience.

LangChain is an amazing framework to get LLM projects done in a matter of no time, and the ecosystem is growing fast. Here is an attempt to keep track of the initiatives around LangChain. Subscribe to the newsletter to stay informed about the Awesome LangChain. We send a couple of emails per month about the articles, videos, projects, and tools that grabbed our attention Contributions welcome. Add links through pull requests or create an issue to start a discussion. Please read the contribution guidelines before contributing.

A curated list of Generative AI projects, tools, artworks, and models

Awesome Responsible AI is a curated list of academic research, books, code of ethics, courses, data sets, frameworks, institutes, newsletters, principles, podcasts, reports, tools, regulations, and standards related to Responsible, Trustworthy, and Human-Centered AI. It covers various concepts such as Responsible AI, Trustworthy AI, Human-Centered AI, Responsible AI frameworks, AI Governance, and more. The repository provides a comprehensive collection of resources for individuals interested in ethical, transparent, and accountable AI development and deployment.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.

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