Best AI tools for< customer appointment >

GPTBots is a powerful no-code platform for creating AI-driven business applications. It seamlessly connects LLMs with enterprise data, services, and workflows, providing a powerful boost for business development. With GPTBots, anyone can easily build and train AI Bots without any coding required. The platform offers a range of features to make AI more adaptable and controllable for businesses, including flow orchestration, multimodality, Agents, and Plugins. GPTBots also integrates with thousands of commonly used tools and allows users to interact with the Bot anytime, anywhere. Additionally, the platform provides continuous training and improvement, ensuring that the Bot becomes smarter and more stable over time.

NewOaks AI is an automated client engagement and appointment booking solution that utilizes AI technology to enhance customer interactions. It offers a range of features including conversational appointment booking through website chat widgets and SMS, free text SMS chatbot services, bi-directional webhooks for CRM integration, and proactive follow-up actions. By leveraging AI, NewOaks AI aims to resolve 80% of customer inquiries instantly, providing businesses with an efficient and cost-effective way to engage with their clients.

Twine is an AI business partner that helps businesses capture and respond to leads instantly. It acts as an AI receptionist, handling tasks such as setting appointments, rescheduling, taking payments, and answering customer questions across various channels. Twine is trained on your business specifics and can process payments, request reviews, and sync customer information seamlessly with existing software. It aims to get more customers for your business 24/7, providing a stress-free booking management experience.

Smith.ai is a customer engagement platform that combines the power of AI and human agents to provide 24/7 support for businesses. The platform offers a range of services, including virtual receptionists, outreach campaigns, and web chat. Smith.ai's AI technology is used to automate tasks such as lead screening, appointment booking, and call routing. This allows human agents to focus on providing personalized and efficient customer service.

ReplyMind is an AI-powered tool that helps businesses automate customer support and sales processes. It uses natural language processing and machine learning algorithms to analyze customer queries and provide accurate responses in real-time. The tool can handle a wide range of tasks, from answering frequently asked questions to processing orders and scheduling appointments. With ReplyMind, businesses can improve efficiency, save time, and enhance customer satisfaction.

My AI Front Desk is a virtual receptionist software designed for small businesses to automate scheduling and Q&A over the phone. It serves as a 24/7 phone receptionist that can answer calls, schedule appointments, and provide information about the business even outside of regular business hours. The application is tailored to understand the specific needs of each business and can intelligently interact with callers to provide a seamless experience. With advanced AI systems, My AI Front Desk offers a cost-effective solution for businesses to enhance customer interactions and streamline their phone reception services.

Voicy.AI is a conversational bot platform that leverages artificial intelligence and natural language understanding to improve customer experience and enable conversational commerce through automated personalized dialogs. It helps businesses automate customer interactions, drive sales, and improve customer satisfaction. Voicy.AI's platform is designed to be easy to use, with a drag-and-drop interface and pre-built templates. It integrates with a variety of business systems, including CRM, POS, and payment gateways. Voicy.AI is used by businesses of all sizes, across a variety of industries, including retail, food service, and healthcare.

Watermelon is an AI customer service tool that helps businesses automate up to 96% of their support questions. With Watermelon, businesses can build GPT-4 chatbots that are trained on their own data, no coding required. Watermelon's chatbots can speak any language and pull precise answers from various sources like documents, websites, and databases. In addition to chatbots, Watermelon also offers a range of other features to help businesses improve their customer service, such as a chat widget, inbox, and analytics.

Wonderchat is an AI chatbot builder that allows you to create a custom chatbot using your business data. You can build a chatbot in 5 minutes that can answer customer support queries, provide information about your products or services, and more. Wonderchat is easy to use, even if you don't have any coding experience. You can embed your chatbot on your website or use it on messaging platforms like Facebook Messenger and WhatsApp.

Gleen AI is a generative AI platform that provides highly accurate and capable customer success solutions. It combines the power of generative AI/ML with GPT-4 to deliver relevant and trustworthy answers to customer queries. Gleen AI can also perform automated actions, gather knowledge from various sources, and seamlessly integrate with existing customer support channels. By leveraging Gleen AI, businesses can enhance customer satisfaction, reduce response times, and streamline their customer support operations.

Meya is a chatbot platform that allows users to build and launch custom chatbots. It provides a variety of features, including a visual flow editor, a code editor, and a variety of integrations. Meya is designed to be easy to use, even for non-technical users. It is also highly extensible, allowing users to add their own custom code and integrations.

UseChat is a powerful all-in-one solution for creating custom chatbots trained on your website content, which you can then embed into your website or app. Once trained, your custom ChatGPT chatbot can be embedded in your website or app. If they need more help, seamlessly handover to regular human live chat in the same platform. Help users find the answer they need instantly with a chatbot that understands your website and products. See your visitors chatting with your chatbot in realtime. Browse all historical conversations. Set a custom chatbot welcome message for visitors. Get advanced and even customize the prompt. Customize the chatbot icon, colors and theme to your brand. Getting started with UseChat is simple. Just enter your website URL, customize your chatbot's style and click "Train chatbot". In a few minutes it will have been trained on your entire website, and ready to embed on your website and answer any questions your users have.

Hypertype is an AI-powered email assistant that helps businesses save time and improve the quality of their customer communications. It automatically drafts emails with the most relevant information retrieved from your data, in seconds. This can save you up to 70% of the time you spend drafting emails, and it can also help you to provide more personalized and effective responses to your customers. Hypertype is used by over 2,000 businesses worldwide, and it has been featured in Forbes, The Wall Street Journal, and The New York Times.

BotDistrikt is a chatbot platform that helps businesses create and manage chatbots. It offers a variety of features to help businesses create chatbots that are tailored to their specific needs, including: - A drag-and-drop interface that makes it easy to create chatbots without any coding experience. - A library of pre-built templates that can be used to create chatbots for a variety of purposes. - A powerful AI engine that can be used to train chatbots to understand and respond to natural language. - A variety of integrations with other business applications, such as CRM systems and marketing automation platforms.

Converso is an AI-powered customer support platform that enables businesses to connect their own AI Assistant with a shared team inbox, thereby automating first-line customer support and reducing workload for front-line agents. AI Assistants can be connected to different channels, such as webchat, WhatsApp, SMS, and conversations can be transferred to a human agent in the event that the query is too complex for the AI Assistant to manage. Converso also enables outbound conversations via WhatsApp and SMS, managed via the same inbox, for proactive customer engagement.

Whybot is an AI-powered chatbot that helps businesses automate their customer service and sales processes. It uses natural language processing (NLP) to understand customer queries and provide relevant responses. Whybot can be integrated with a variety of platforms, including websites, messaging apps, and social media. It is designed to be easy to use, even for businesses with no prior experience with AI.

Chatzap is an AI chatbot platform that allows users to create and embed chatbots on their websites. The platform provides a range of features to help users create and customize their chatbots, including the ability to train chatbots on website content or plain text, customize the appearance of the chatbot, and collect leads. Chatzap also offers a range of benefits to users, including increased engagement, 24/7 availability, and cost-effectiveness.

Voyp is a voice-powered AI application that serves as your personal call assistant, enabling users to easily make appointments and reservations by simply speaking or typing requests into their phone. It is designed to provide convenience and independence, especially for individuals with speech impairments, social anxiety, or other conditions that make phone calls challenging. Voyp offers unlimited calls to selected locations, supports multiple languages and voices, and is powered by the latest generative AI and cloud frameworks. Users can give Voyp access to their calendar for automatic event additions and schedule checks. The application features an intelligent assistant that can handle various tasks, with additional features like Context Assistant and Copilot for enhanced user experience.

Fineguide.ai is a platform that enables individuals and business owners to integrate AI chat assistants onto their websites. It simplifies the process of creating virtual assistants, providing learning information, and integrating them seamlessly into websites. The AI assistants can enhance efficiency by offering instant customer support, information retrieval, employee onboarding, event scheduling, e-commerce sales boost, and lead generation. The platform also offers enterprise-quality features, customizable chat interface, custom widgets support, and easy integrations with various tools and platforms.

Chatness AI is a chatbot service tool that allows businesses to automate customer support, collect leads, and engage with visitors in real time. It offers features such as live chat, automated support, lead generation, team collaboration, and customizable widgets. Chatness AI is designed to be easy to use and integrate with existing systems and workflows. It is suitable for businesses of all sizes and can be used for a variety of tasks, including customer support, lead generation, and appointment scheduling.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Empower Functions is a family of large language models (LLMs) that provide GPT-4 level capabilities for real-world 'tool using' use cases. These models offer compatibility support to be used as drop-in replacements, enabling interactions with external APIs by recognizing when a function needs to be called and generating JSON containing necessary arguments based on user inputs. This capability is crucial for building conversational agents and applications that convert natural language into API calls, facilitating tasks such as weather inquiries, data extraction, and interactions with knowledge bases. The models can handle multi-turn conversations, choose between tools or standard dialogue, ask for clarification on missing parameters, integrate responses with tool outputs in a streaming fashion, and efficiently execute multiple functions either in parallel or sequentially with dependencies.

Linguflex is a project that aims to simulate engaging, authentic, human-like interaction with AI personalities. It offers voice-based conversation with custom characters, alongside an array of practical features such as controlling smart home devices, playing music, searching the internet, fetching emails, displaying current weather information and news, assisting in scheduling, and searching or generating images.

Basdonax AI RAG v1.0 is a repository that contains all the necessary resources to create your own AI-powered secretary using the RAG from Basdonax AI. It leverages open-source models from Meta and Microsoft, namely 'Llama3-7b' and 'Phi3-4b', allowing users to upload documents and make queries. This tool aims to simplify life for individuals by harnessing the power of AI. The installation process involves choosing between different data models based on GPU capabilities, setting up Docker, pulling the desired model, and customizing the assistant prompt file. Once installed, users can access the RAG through a local link and enjoy its functionalities.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

This project is an intelligent dialogue customer service tool based on a large model, which supports access to platforms such as WeChat, Qianniu, Bilibili, Douyin Enterprise, Douyin, Doudian, Weibo chat, Xiaohongshu professional account operation, Xiaohongshu, Zhihu, etc. You can choose GPT3.5/GPT4.0/ Lazy Treasure Box (more platforms will be supported in the future), which can process text, voice and pictures, and access external resources such as operating systems and the Internet through plug-ins, and support enterprise AI applications customized based on their own knowledge base.

Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com

Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

This AI-powered customer support application has access to terms and conditions (retrieval augmented generation, RAG), can access tools (Java methods) to perform actions, and uses an LLM to interact with the user. The application includes implementations for LangChain4j in the `main` branch and Spring AI in the `spring-ai` branch. The UI is built using Vaadin Hilla and the backend is built using Spring Boot.

WPPConnect is an open source project developed by the JavaScript community with the aim of exporting functions from WhatsApp Web to the node, which can be used to support the creation of any interaction, such as customer service, media sending, intelligence recognition based on phrases artificial and many other things.

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

RAG-GPT is a tool that allows users to quickly launch an intelligent customer service system with Flask, LLM, and RAG. It includes frontend, backend, and admin console components. The tool supports cloud-based and local LLMs, enables deployment of conversational service robots in minutes, integrates diverse knowledge bases, offers flexible configuration options, and features an attractive user interface.

RAG-GPT is a tool that allows users to quickly launch an intelligent customer service system with Flask, LLM, and RAG. It includes frontend, backend, and admin console components. The tool supports cloud-based and local LLMs, offers quick setup for conversational service robots, integrates diverse knowledge bases, provides flexible configuration options, and features an attractive user interface.

Emohaa AI Free API is a free API that allows you to access the Emohaa AI chatbot. Emohaa AI is a powerful chatbot that can understand and respond to a wide range of natural language queries. It can be used for a variety of purposes, such as customer service, information retrieval, and language translation. The Emohaa AI Free API is easy to use and can be integrated into any application. It is a great way to add AI capabilities to your projects without having to build your own chatbot from scratch.

WebWhiz is an open-source tool that allows users to train ChatGPT on website data to build AI chatbots for customer queries. It offers easy integration, data-specific responses, regular data updates, no-code builder, chatbot customization, fine-tuning, and offline messaging. Users can create and train chatbots in a few simple steps by entering their website URL, automatically fetching and preparing training data, training ChatGPT, and embedding the chatbot on their website. WebWhiz can crawl websites monthly, collect text data and metadata, and process text data using tokens. Users can train custom data, but bringing custom open AI keys is not yet supported. The tool has no limitations on context size but may limit the number of pages based on the chosen plan. WebWhiz SDK is available on NPM, CDNs, and GitHub, and users can self-host it using Docker or manual setup involving MongoDB, Redis, Node, Python, and environment variables setup. For any issues, users can contact [email protected].

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