bytedesk
AI powered customer service & team collaboration,alternative to slack + zendesk/intercom/livechat + chatpdf。企业IM + 在线客服 + AI助手,打造开源版企业微信/钉钉/飞书
Stars: 81
Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.
README:
Chat as a Service
- Customer Service based on LLM && RAG
- More suitable for team use, one person configuration, for use throughout the company
- Support multiple channels, multiple routing strategies, and detailed assessment indicators
- Seating workbench
- Work order system
- Seat management
- Data dashboard
- manual knowledge base
- Skill group management
- Real-time monitoring
- Announcements
- sensitive words
- CRM
- Report function,
- Provide customers with integrated customer service workbench services
- friend chat
- group chat
- Multi-level organizational structure
- role management
- Permission management
- Chat record management
# Notice: this repo is still under ative development,
# many features are not completed or not stable,the docs are not completed
git clone https://github.com/Bytedesk/bytedesk.git
# config file: bytedesk/starter/src/main/resources/application-dev.properties
# use maven && vscode
cd bytedesk
mvn install -Dmaven.test.skip=true
# protobuf is used to generate java code, you may need to install protobuf on your machine
#
cd bytedesk/starter
mvn spring-boot:run
# release jar:
cd bytedesk/starter
mvn package -Dmaven.test.skip=true
java -jar bytedesk-starter-0.2.3-BYTEDESK.jar
# background run:
# nohup java -jar bytedesk-starter-0.2.3-BYTEDESK.jar
#
# local preview:
developer: http://127.0.0.1:9003/dev
web: http://127.0.0.1:9003/
admin: http://127.0.0.1:9003/admin, user/password: [email protected]/admin
agent: http://127.0.0.1:9003/agent, user/password: [email protected]/admin
chat: http://127.0.0.1:9003/chat?t=0&sid=default_agent_uid&
api docs: http://127.0.0.1:9003/swagger-ui/index.html
actuator: http://127.0.0.1:9003/actuator
h2-console: http://127.0.0.1:9003/h2-console, path: ./h2db/weiyuim, user/password: sa/sa
team | service | ai |
---|---|---|
login | chat | contact | setting |
---|---|---|---|
chat-ai | chat-cs | chat-userinfo |
---|---|---|
custom button color | custom button left | custom button margin | custom iframe margin |
---|---|---|---|
custom iframe width | chat full window | chat iframe window | chat embed window |
---|---|---|---|
- support business usage
- must not remove trademark && logo info
- selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
- 仅支持企业内部员工自用,销售、二次销售或者部署SaaS方式销售需要获得授权,请勿用于非法用途。
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