Best AI tools for< Analyze Ticket Data >
20 - AI tool Sites
Unthread
Unthread is an AI-powered support tool designed to streamline and automate customer support processes within Slack. It offers features such as AI-generated support responses, shared email inbox integration, in-app live chat, and ticket tracking. Unthread helps teams prioritize, assign, and resolve support tickets efficiently by leveraging AI technology. It also allows for seamless integration with task managers, CRMs, and other tools to enhance support workflows.
Forethought
Forethought is a customer support AI platform that uses generative AI to automate tasks and improve efficiency. It offers a range of features including automatic ticket resolution, sentiment analysis, and agent assist. Forethought's platform is designed to help businesses save costs, improve customer satisfaction, and increase agent productivity.
ChatCube
ChatCube is an AI-powered chatbot maker that allows users to create chatbots for their websites without coding. It uses advanced AI technology to train chatbots on any document or website within 60 seconds. ChatCube offers a range of features, including a user-friendly visual editor, lightning-fast integration, fine-tuning on specific data sources, data encryption and security, and customizable chatbots. By leveraging the power of AI, ChatCube helps businesses improve customer support efficiency and reduce support ticket reductions by up to 28%.
Tekst
Tekst is an AI-powered platform that helps businesses automate their email, ticket, and other communication workflows. By leveraging text intelligence, Tekst enables enterprises to gain insights into their communication data, optimize critical workflows, and deliver better customer service. With its advanced AI capabilities, Tekst can analyze messages, enrich them with tags, reroute them to the correct inbox, and even automate responses, significantly reducing the time wasted on manual tasks.
Ariglad
Ariglad is an AI-powered Knowledge Base API designed for support teams to enhance their customer service strategies. It automates the creation and updates of knowledge bases by analyzing support tickets, providing insights for data-driven decisions. The tool offers integrations with various platforms like Slack, Microsoft Teams, and HRIS, enabling teams to confidently lead with strategy backed by people analytics.
Cardinal
Cardinal is an AI-powered product backlog tool that helps product managers prioritize features and make data-driven decisions. It integrates with your CRM and customer support tools to collect customer feedback and revenue data, which it then uses to identify the most valuable features to build. Cardinal also provides a clear view of your product roadmap and progress, so you can always see what's coming up and how it's aligned with your business goals.
CustomerIQ
CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.
Simulacrum AI
Simulacrum AI is a conversational AI chat assistant that helps businesses enhance their websites by handling customer inquiries like humans, reducing support queries by up to 80%. It offers lead generation capabilities, allowing businesses to detect CTA's, summarize conversations, create leads, and send emails to admins. Simulacrum AI also features a ticketing system that automatically creates tickets when AI cannot process user inquiries and integrates with CRM systems to create or attach tickets, analyze conversations, and prioritize tickets. Additionally, Simulacrum AI provides a knowledge base where businesses can store information and content for AI to utilize in answering user questions.
Monterey AI
Monterey AI is an AI-powered insights platform that helps businesses understand their customers' needs and build better products. It aggregates, triages, and analyzes user feedback, tickets, conversations, surveys, and transcripts to provide businesses with real-time insights into what their customers are saying and what they want. Monterey AI is used by businesses of all sizes, from startups to Fortune 20 companies, to improve their product development process and build better products that meet the needs of their customers.
Turtle
Turtle is an AI-powered customer service chatbot that offers a comprehensive CRM platform for businesses. It enables teams to cover the entire customer journey, collaborate seamlessly, and manage various tasks such as live chat, support tickets, sales funnel, and product analytics on a single platform. With features like secure data storage, cost reduction, and improved customer retention, Turtle aims to streamline customer service operations and enhance user experience.
ChatFlow
ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.
Zaia
Zaia is an AI tool designed to automate support and sales processes using Autonomous Artificial Intelligence Agents. It enables businesses to enhance customer interactions and streamline sales operations through intelligent automation. With Zaia, companies can leverage AI technology to provide efficient and personalized customer service, leading to improved customer satisfaction and increased sales revenue.
Harriet
Harriet is an AI-powered employee experience platform designed to engage teams and provide seamless support. It offers instant AI support, HR ticketing system, knowledge management, automated employee lifecycle, people calendar planner, analytics, and insights. Harriet aims to make employees' lives easier by providing quick responses, seamless automation, and accurate information through various communication channels like Slack, Teams, GChat, and SMS. The platform is integrated with HR systems, trained on company policies, and offers 24/7 support. Harriet helps organizations improve productivity, employee satisfaction, and operational efficiency.
Kraftful
Kraftful is an AI-powered tool that helps product teams collect, analyze, and prioritize user feedback. It integrates with various feedback sources, such as surveys, app store reviews, support tickets, and user interviews, to provide a comprehensive view of user needs and pain points. Kraftful uses natural language processing and machine learning to automatically categorize and summarize feedback, making it easy for product teams to identify trends and make data-driven decisions.
Rannkly
Rannkly is a comprehensive AI-powered platform offering review management, social media management, campaign management, messaging management, ticketing management, website widgets, and forms. It helps businesses collect, monitor, analyze, and respond to customer reviews, enhance brand presence on social media, streamline marketing campaigns, improve customer communication, and gather valuable data through forms. Rannkly integrates with over 100 platforms, simplifying the process of acquiring reviews, engaging with customers, and boosting revenue. The platform prioritizes data protection and offers various tools to enhance customer experience and streamline business operations.
Olvy
Olvy is an AI-powered platform that helps businesses manage user feedback efficiently. It offers a unified workspace for surveys, interviews, reviews, support tickets, and sales calls, all automated using state-of-the-art AI technology. Olvy turns customer feedback into actionable insights, empowering decision-making with data-driven insights and enabling companies to stay connected to their users' needs. It provides features like automated feedback organization, integration with multiple sources, and AI-generated summaries to enhance productivity and efficiency.
Cohere
Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.
Leena AI
Leena AI is a Gen AI employee assistant that reduces IT, HR, Finance tickets. It guarantees a 70% self-service ratio in the contract. Leena AI centralizes knowledge that is scattered across the enterprise, making information easy to find right on chat with a simple query. The knowledge is auto-updated when changes are made, so your employees always get support that is both relevant and accurate. Leena AI integrates with all knowledge base systems within your enterprise from day one, eliminating the need for any consolidation or migration effort across the knowledge base systems. The work assistant tailors responses to employee queries based on their role, team and access level which boosts employee experience while adhering to security protocols and preventing unauthorized access to information. Leena AI analyzes historically closed tickets and learns from their resolutions to create knowledge articles that can prevent similar tickets from being raised again. Leena AI breaks down large policy documents and knowledge articles into consumable snippets so the responses are sharper and more specific to the employee’s query.
ChartChatAI
ChartChatAI is a free AI-based technical analysis and prediction tool designed to help traders analyze charts, discover trades, predict prices, and spot risks on autopilot. It offers features such as one-click chart analysis, forecasting, price prediction, technical and fundamental analysis, trend forecasting, ticker comparison, risk assessment, scenario simulation, and strategy builder. ChartChatAI provides instant, precise, and actionable insights with automated chart analysis, auto prompt generation, trade idea generation, a trained chatbot, and hotkey commands for stock, crypto, and forex trading. It is a smarter, faster, and easier-to-use trading assistant compared to ChatGPT, offering unlimited chart analysis without any signup or credit card requirements.
Staircase AI
Staircase AI is a Customer Intelligence and Analytics Platform that leverages Artificial Revenue Intelligence to predict churn, identify growth opportunities, and eliminate the need for human feedback. The platform captures and analyzes various customer signals in real-time, such as emails, tickets, messages, calls, and meetings, to provide insights on churn risks, growth opportunities, health scores, and sentiment scores. Staircase AI offers features like Churn Prediction & Prevention, Drive Growth & Expansion, Governance & Visibility, Efficiency & Productivity, and Visibility with Zero Ops. It helps customer-facing teams transition from being a cost center to a revenue engine by saving time, increasing expansion growth, and reducing churn. The platform integrates with popular tools like Gainsight, Jira, Clari, Gmail, Monday, Intercom, Slack, Zoom, Hubspot, Salesforce, Freshdesk, Google Meet, Pipedrive, Outlook, Mixpanel, Zendesk, and more.
20 - Open Source AI Tools
holmesgpt
HolmesGPT is an open-source DevOps assistant powered by OpenAI or any tool-calling LLM of your choice. It helps in troubleshooting Kubernetes, incident response, ticket management, automated investigation, and runbook automation in plain English. The tool connects to existing observability data, is compliance-friendly, provides transparent results, supports extensible data sources, runbook automation, and integrates with existing workflows. Users can install HolmesGPT using Brew, prebuilt Docker container, Python Poetry, or Docker. The tool requires an API key for functioning and supports OpenAI, Azure AI, and self-hosted LLMs.
Tools4AI
Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.
pr-agent
PR-Agent is a tool that helps to efficiently review and handle pull requests by providing AI feedbacks and suggestions. It supports various commands such as generating PR descriptions, providing code suggestions, answering questions about the PR, and updating the CHANGELOG.md file. PR-Agent can be used via CLI, GitHub Action, GitHub App, Docker, and supports multiple git providers and models. It emphasizes real-life practical usage, with each tool having a single GPT-4 call for quick and affordable responses. The PR Compression strategy enables effective handling of both short and long PRs, while the JSON prompting strategy allows for modular and customizable tools. PR-Agent Pro, the hosted version by CodiumAI, provides additional benefits such as full management, improved privacy, priority support, and extra features.
py-vectara-agentic
The `vectara-agentic` Python library is designed for developing powerful AI assistants using Vectara and Agentic-RAG. It supports various agent types, includes pre-built tools for domains like finance and legal, and enables easy creation of custom AI assistants and agents. The library provides tools for summarizing text, rephrasing text, legal tasks like summarizing legal text and critiquing as a judge, financial tasks like analyzing balance sheets and income statements, and database tools for inspecting and querying databases. It also supports observability via LlamaIndex and Arize Phoenix integration.
cortex
Nitro is a high-efficiency C++ inference engine for edge computing, powering Jan. It is lightweight and embeddable, ideal for product integration. The binary of nitro after zipped is only ~3mb in size with none to minimal dependencies (if you use a GPU need CUDA for example) make it desirable for any edge/server deployment.
awesome-AIOps
awesome-AIOps is a curated list of academic researches and industrial materials related to Artificial Intelligence for IT Operations (AIOps). It includes resources such as competitions, white papers, blogs, tutorials, benchmarks, tools, companies, academic materials, talks, workshops, papers, and courses covering various aspects of AIOps like anomaly detection, root cause analysis, incident management, microservices, dependency tracing, and more.
llm
The 'llm' package for Emacs provides an interface for interacting with Large Language Models (LLMs). It abstracts functionality to a higher level, concealing API variations and ensuring compatibility with various LLMs. Users can set up providers like OpenAI, Gemini, Vertex, Claude, Ollama, GPT4All, and a fake client for testing. The package allows for chat interactions, embeddings, token counting, and function calling. It also offers advanced prompt creation and logging capabilities. Users can handle conversations, create prompts with placeholders, and contribute by creating providers.
finagg
finagg is a Python package that provides implementations of popular and free financial APIs, tools for aggregating historical data from those APIs into SQL databases, and tools for transforming aggregated data into features useful for analysis and AI/ML. It offers documentation, installation instructions, and basic usage examples for exploring various financial APIs and features. Users can install recommended datasets from 3rd party APIs into a local SQL database, access Bureau of Economic Analysis (BEA) data, Federal Reserve Economic Data (FRED), Securities and Exchange Commission (SEC) filings, and more. The package also allows users to explore raw data features, install refined data features, and perform refined aggregations of raw data. Configuration options for API keys, user agents, and data locations are provided, along with information on dependencies and related projects.
obsei
Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.
FinRobot
FinRobot is an open-source AI agent platform designed for financial applications using large language models. It transcends the scope of FinGPT, offering a comprehensive solution that integrates a diverse array of AI technologies. The platform's versatility and adaptability cater to the multifaceted needs of the financial industry. FinRobot's ecosystem is organized into four layers, including Financial AI Agents Layer, Financial LLMs Algorithms Layer, LLMOps and DataOps Layers, and Multi-source LLM Foundation Models Layer. The platform's agent workflow involves Perception, Brain, and Action modules to capture, process, and execute financial data and insights. The Smart Scheduler optimizes model diversity and selection for tasks, managed by components like Director Agent, Agent Registration, Agent Adaptor, and Task Manager. The tool provides a structured file organization with subfolders for agents, data sources, and functional modules, along with installation instructions and hands-on tutorials.
PIXIU
PIXIU is a project designed to support the development, fine-tuning, and evaluation of Large Language Models (LLMs) in the financial domain. It includes components like FinBen, a Financial Language Understanding and Prediction Evaluation Benchmark, FIT, a Financial Instruction Dataset, and FinMA, a Financial Large Language Model. The project provides open resources, multi-task and multi-modal financial data, and diverse financial tasks for training and evaluation. It aims to encourage open research and transparency in the financial NLP field.
banks
Banks is a linguist professor tool that helps generate meaningful LLM prompts using a template language. It provides a user-friendly way to create prompts for various tasks such as blog writing, summarizing documents, lemmatizing text, and generating text using a LLM. The tool supports async operations and comes with predefined filters for data processing. Banks leverages Jinja's macro system to create prompts and interact with OpenAI API for text generation. It also offers a cache mechanism to avoid regenerating text for the same template and context.
PromptChains
ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.
eShopSupport
eShopSupport is a sample .NET application showcasing common use cases and development practices for building AI solutions in .NET, specifically Generative AI. It demonstrates a customer support application for an e-commerce website using a services-based architecture with .NET Aspire. The application includes support for text classification, sentiment analysis, text summarization, synthetic data generation, and chat bot interactions. It also showcases development practices such as developing solutions locally, evaluating AI responses, leveraging Python projects, and deploying applications to the Cloud.
FinMem-LLM-StockTrading
This repository contains the Python source code for FINMEM, a Performance-Enhanced Large Language Model Trading Agent with Layered Memory and Character Design. It introduces FinMem, a novel LLM-based agent framework devised for financial decision-making, encompassing three core modules: Profiling, Memory with layered processing, and Decision-making. FinMem's memory module aligns closely with the cognitive structure of human traders, offering robust interpretability and real-time tuning. The framework enables the agent to self-evolve its professional knowledge, react agilely to new investment cues, and continuously refine trading decisions in the volatile financial environment. It presents a cutting-edge LLM agent framework for automated trading, boosting cumulative investment returns.
big-AGI
big-AGI is an AI suite designed for professionals seeking function, form, simplicity, and speed. It offers best-in-class Chats, Beams, and Calls with AI personas, visualizations, coding, drawing, side-by-side chatting, and more, all wrapped in a polished UX. The tool is powered by the latest models from 12 vendors and open-source servers, providing users with advanced AI capabilities and a seamless user experience. With continuous updates and enhancements, big-AGI aims to stay ahead of the curve in the AI landscape, catering to the needs of both developers and AI enthusiasts.
20 - OpenAI Gpts
Ticket Sales AI_MensBasketball
Data Analyst for USC Athletics Dept, specializes in SQL and ticket sales insights.
The Lottery Pro AI: Number Predictor
AI expert in lottery predictions for Mega Millions, Powerball, Cash 3, Fantasy 5, and all other state lotteries. Provides latest draw results and analysis.
Wowza Bias Detective
I analyze cognitive biases in scenarios and thoughts, providing neutral, educational insights.
Art Engineer
Analyze and reverse engineer images. Receive style descriptions and image re-creation prompts.
Stock Market Analyst
I read and analyze annual reports of companies. Just upload the annual report PDF and start asking me questions!
Good Design Advisor
As a Good Design Advisor, I provide consultation and advice on design topics and analyze designs that are provided through documents or links. I can also generate visual representations myself to illustrate design concepts.
History Perspectives
I analyze historical events, offering insights from multiple perspectives.
Automated Knowledge Distillation
For strategic knowledge distillation, upload the document you need to analyze and use !start. ENSURE the uploaded file shows DOCUMENT and NOT PDF. This workflow requires leveraging RAG to operate. Only a small amount of PDFs are supported, convert to txt or doc. For timeout, refresh & !continue
Art Enthusiast
Analyze any uploaded art piece, providing thoughtful insight on the history of the piece and its maker. Replicate art pieces in new styles generated by the user. Be an overall expert in art and help users navigate the art scene. Inform them of different types of art
Historical Image Analyzer
A tool for historians to analyze and catalog historical images and documents.
Phish or No Phish Trainer
Hone your phishing detection skills! Analyze emails, texts, and calls to spot deception. Become a security pro!
Actor Audition Coach
I analyze audition sides to help actors prepare for in-person and self-taped auditions for TV and Film
Next.js Helper
A Next.js expert ready to analyze code, answer questions, and offer learning plans.