Ariglad
Empowering Support Teams with AI Super-Powers
Ariglad is an AI-powered Knowledge Base API designed for support teams to enhance their customer service strategies. It automates the creation and updates of knowledge bases by analyzing support tickets, providing insights for data-driven decisions. The tool offers integrations with various platforms like Slack, Microsoft Teams, and HRIS, enabling teams to confidently lead with strategy backed by people analytics.
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Features
- Auto-creation and updates of knowledge base
- Data-driven decisions through ticket analysis
- Integrations with popular platforms
- Custom environment for trial and testing
- Compliance with SOC2 & GDPR standards
Advantages
- Enhances customer service strategies
- Saves time for support teams
- Empowers customers with self-serve options
- Provides insights for informed decision-making
- Ensures data security and compliance
Disadvantages
- Limited to support team applications
- Requires some technical knowledge for setup
- May have a learning curve for new users
Frequently Asked Questions
-
Q:What is Ariglad?
A:Ariglad is an AI-powered Knowledge Base API for support teams. -
Q:How does Ariglad work?
A:Ariglad analyzes support tickets to auto-create and update knowledge bases. -
Q:Is Ariglad compliant with data regulations?
A:Yes, Ariglad is SOC2 & GDPR compliant with encrypted data transmission.
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