Best AI tools for< Support Specialist >

This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

Unthread is an AI-powered support tool integrated with Slack, designed to streamline customer interactions and automate support processes. It offers features such as AI-generated support responses, shared email inbox, in-app live chat, and IT ticketing solutions. Unthread aims to enhance customer support efficiency by leveraging AI technology to prioritize, assign, and resolve tickets instantly, while providing a seamless experience for both users and customers.

Crisp is an all-in-one AI-powered business messaging platform that centralizes teams, conversations, data, and knowledge in one place. It offers features like centralized inbox for inbound messages, knowledge base creation, CRM for customer data management, AI-powered automations, website chat widget, and multichannel campaigns. Crisp is designed to enhance customer support, marketing, and sales processes by providing personalized interactions and automating repetitive tasks.

Moveworks is an AI-powered employee support platform that automates tasks, provides information, and creates content across various business applications. It offers features such as task automation, ticket automation, enterprise search, data lookups, knowledge management, employee notifications, approval workflows, and internal communication. Moveworks integrates with numerous business applications and is trusted by over 5 million employees at 300+ companies.

Mavenoid is an AI-powered product support tool that offers automated product support services, including product selection advice, troubleshooting solutions, replacement part ordering, and more. The platform is designed to understand complex questions and provide step-by-step instructions to guide users through various product-related processes. Mavenoid is trusted by leading product companies and focuses on resolving customer questions efficiently. The tool optimizes help centers for SEO, offers product insights to increase revenue, and provides support in multiple languages. It is known for reducing incoming inquiries and offering a seamless support experience.

Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.

Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.

CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.

ChainFuse is an AI-powered customer analytics tool designed for support-focused teams. It helps businesses track trends, receive critical alerts, and gain weekly insights to minimize churn and enhance user satisfaction. By unifying siloed customer data and connecting various communication channels, ChainFuse provides a comprehensive view of the customer's social journey. The tool leverages AI storytelling to simplify data analysis, identify leads, visualize trends, and provide real-time alerts. ChainFuse aims to prevent negative experiences, lost opportunities, and revenue loss by supporting communities, sending data to multiple platforms, and offering AI-powered insights for trend analysis and sentiment detection.

SiteSpeakAI is an AI-powered platform that enables users to automate their customer support by creating custom GPT chatbots trained on their content. The chatbots can be integrated into websites, Slack, Telegram, and more to provide 24/7 responses to visitor queries, thereby reducing support tickets. The platform offers smart AI chatbot training, customization options, analytics, and integration with various tools and platforms.

JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.

Molin AI is an advanced AI tool designed to revolutionize customer support in e-commerce. It offers a wide range of features such as product recommendations, multilingual support, content creation, customer analytics, and business copilot assistance. Molin uses state-of-the-art AI technology to provide accurate and instant solutions to customer queries, generate product descriptions, and create marketing content in multiple languages. The tool is highly versatile, integrating seamlessly with various e-commerce platforms and websites. Molin aims to streamline support processes, increase sales, and enhance the overall customer experience.

Regal is an AI-powered contact center software that leverages AI agents and automated personalization to drive better sales, support, and retention. It offers a range of products and solutions tailored for complex enterprises, with features such as Generative AI for contact centers, AI phone agents, AI SMS agents, unified customer profile analytics, journey builder, IVR, sales dialer, branded caller ID, spam remediation, and more. Regal aims to transform customer conversations by providing super-human agents and tools to empower teams, resulting in game-changing outcomes for high-consideration industries.

Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.

Zephyr Global is an AI application called Neo that provides Microsoft technical support through an AI assistant named Neo. It offers 24/7 technical support, instant solutions, and strategic guidance for Microsoft products and services. Neo assists with setup guidance, issue resolution, training opportunities, and provides additional resources for Microsoft support. The application aims to optimize operations effortlessly by delivering consistent, reliable information and round-the-clock support.

AR Genie is an AI-powered platform that offers remote visual assistance with augmented reality, revolutionizing operations and support by seamlessly integrating AR with the power of AI. The platform empowers companies to enhance their operations and support through innovative solutions, such as remote assistance, operations and maintenance support, onboarding and troubleshooting, and AR manuals for work instructions. AR Genie provides features like AR annotation tools, live camera streaming, AR glasses support, web portal integration, and mobile-to-mobile sessions. The platform offers benefits such as extending expert reach, minimizing costs, and maximizing uptime, with advantages including reduced technician dispatches, increased customer satisfaction, expanded knowledge, faster problem-solving, and reduced costs. However, some disadvantages include potential technical glitches, dependency on internet connectivity, and the need for user training.

Risotto is an AI help desk application designed to streamline IT support processes. It offers features such as automatic ticket creation, routing, workflows, and escalations, as well as integrations with popular knowledge stores. Risotto aims to enhance security, improve employee experience, and save time and money by automating access requests and providing 24/7 support. The application leverages AI to provide fast responses, reduce support overhead, and handle access requests through natural language, ultimately making IT teams more efficient and effective.

Octocom is an AI-first customer support solution designed specifically for e-commerce businesses. It accelerates response times, boosts customer satisfaction, and frees up human teams by handling repetitive tasks. The AI solution provides natural, human-like conversations, integrates with popular help desks and e-commerce platforms, and offers omnichannel support. It automates 90% of support tickets, handles order tracking, returns, refunds, complaints, and offers intelligent upselling. Octocom's AI reflects brand voice, provides 24/7 instant support, offers smart actions, customizations, smart analytics, and multilingual support.

unSkript is an Agentic Gen AI platform designed for IT support, offering proactive health checks, issue diagnosis, and resolution. It leverages AI to detect and resolve customer issues before they escalate, reducing MTTR and improving resolution rates. The platform uses Agentic AI for intelligent correlation of signals, automated RCA, and Generative AI-based remediation. unSkript is trusted by top companies worldwide and aims to transform reactive issue detection into proactive product health monitoring.

AISLER Support repository contains files useful for support. Design rules provided here limit manufacturing capabilities. Boards may not be functional with autorouter. Explore more in Community. AISLER Support files are Copyright © 2023 by AISLER B.V. Free software under specified license terms. Visit AISLER for industry quality and affordable PCBs.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Support Channels into a Public FAQ with AI. Extract customer conversations into an FAQ accessible via public URL. Connects to Discord, converts conversations into FAQ using ChatGPT. Monorepo with NX containing backend, Discord bot, panel, tenants website, marketing website, and documentation. Self-funded project seeking community support.

NTTU Chatbot is a student support chatbot developed using LLM + Document Retriever (RAG) technology in Vietnamese. It provides assistance to students by answering their queries and retrieving relevant documents. The chatbot aims to enhance the student support system by offering quick and accurate responses to user inquiries. It utilizes advanced language models and document retrieval techniques to deliver efficient and effective support to users.

This AI-powered customer support application has access to terms and conditions (retrieval augmented generation, RAG), can access tools (Java methods) to perform actions, and uses an LLM to interact with the user. The application includes implementations for LangChain4j in the `main` branch and Spring AI in the `spring-ai` branch. The UI is built using Vaadin Hilla and the backend is built using Spring Boot.

Whispering Tiger UI is a Native-UI tool designed to control the Whispering Tiger application, a free and Open-Source tool that can listen/watch to audio streams or in-game images on your machine and provide transcription or translation to a web browser using Websockets or over OSC. It features a Native-UI for Windows, easy access to all Whispering Tiger features including transcription, translation, text-to-speech, and in-game image recognition. The tool supports loopback audio device, configuration saving/loading, plugin support for additional features, and auto-update functionality. Users can create profiles, configure audio devices, select A.I. devices for speech-to-text, and install/manage plugins for extended functionality.

GodoOS is an efficient intranet office operating system that includes various office tools such as word/excel/ppt/pdf/internal chat/whiteboard/mind map, with native file storage support. The platform interface mimics the Windows style, making it easy to operate while maintaining low resource consumption and high performance. It automatically connects to intranet users without registration, enabling instant communication and file sharing. The flexible and highly configurable app store allows for unlimited expansion.

DinoPal is an AI voice assistant residing in the Mac menu bar, offering real-time voice and video chat, screen sharing, online search, and multilingual support. It provides various AI assistants with unique strengths and characteristics to meet different conversational needs. Users can easily install DinoPal and access different communication modes, with a call time limit of 30 minutes. User feedback can be shared in the Discord community. DinoPal is powered by Google Gemini & Pipecat.

Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com

AirAPI_Windows is a work in progress driver for the Nreal Air glasses, providing native windows support without nebula. The project aims to address slight drift in fusion configuration and is a collaborative effort by the community to offer open access to the glasses. Users can access precompiled AirAPI_Windows.dll along with hidapi.dll for usage. The tool allows building from source, including getting hidapi, cloning the project, and building Fusion and AirAPI_Windows DLL. The project is supported by contributors like abls, edwatt, and jakedowns, and users can show appreciation by buying a coffee for msmithdev.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

AirBattery is a tool for Mac that allows users to monitor the battery levels of all their connected devices, such as iPhone, iPad, and Apple Watch, and display this information in the Dock, menu bar, or widgets. It automatically detects devices that support wireless battery monitoring and provides a seamless user experience without the need for manual configuration. Users can customize the display settings, hide specific devices, and easily manage their battery information. The tool requires macOS 11.0 or higher and offers a convenient way to keep track of multiple device battery levels from a single interface.

Wave Executor is a robust Windows-based script executor tailored for Roblox enthusiasts. It boasts AI integration for seamless script development, ad-free premium features, and 24/7 support, ensuring an unparalleled user experience and elevating gameplay to new heights.

Peter Cat is an intelligent Q&A chatbot solution designed for community maintainers and developers. It provides a conversational Q&A agent configuration system, self-hosting deployment solutions, and a convenient integrated application SDK. Users can easily create intelligent Q&A chatbots for their GitHub repositories and quickly integrate them into various official websites or projects to provide more efficient technical support for the community.

Mahilo is a flexible framework for creating multi-agent systems that can interact with humans while sharing context internally. It allows developers to set up complex agent networks for various applications, from customer service to emergency response simulations. Agents can communicate with each other and with humans, making the system efficient by handling context from multiple agents and helping humans stay focused on specific problems. The system supports Realtime API for voice interactions, WebSocket-based communication, flexible communication patterns, session management, and easy agent definition.

XiaoXinAir14IML_2019_hackintosh is a repository dedicated to enabling macOS installation on Lenovo XiaoXin Air-14 IML 2019 laptops. The repository provides detailed information on the hardware specifications, supported systems, BIOS versions, related models, installation methods, updates, patches, and recommended settings. It also includes tools and guides for BIOS modifications, enabling high-resolution display settings, Bluetooth synchronization between macOS and Windows 10, voltage adjustments for efficiency, and experimental support for YogaSMC. The repository offers solutions for various issues like sleep support, sound card emulation, and battery information. It acknowledges the contributions of developers and tools like OpenCore, itlwm, VoodooI2C, and ALCPlugFix.

Laragenie is an AI chatbot designed to understand and assist developers with their codebases. It runs on the command line from a Laravel app, helping developers onboard to new projects, understand codebases, and provide daily support. Laragenie accelerates workflow and collaboration by indexing files and directories, allowing users to ask questions and receive AI-generated responses. It supports OpenAI and Pinecone for processing and indexing data, making it a versatile tool for any repo in any language.

gpt-cli is a command-line interface tool for interacting with various chat language models like ChatGPT, Claude, and others. It supports model customization, usage tracking, keyboard shortcuts, multi-line input, markdown support, predefined messages, and multiple assistants. Users can easily switch between different assistants, define custom assistants, and configure model parameters and API keys in a YAML file for easy customization and management.

The WhatsApp AI Assistant repository offers a chatbot named Sydney that serves as an AI-powered personal assistant. It utilizes Language Model (LLM) technology to provide various features such as Google/Bing searching, Google Calendar integration, communication capabilities, group chat compatibility, voice message support, basic text reminders, image recognition, and more. Users can interact with Sydney through natural language queries and voice messages. The chatbot can transcribe voice messages using either the Whisper API or a local method. Additionally, Sydney can be used in group chats by mentioning her username or replying to her last message. The repository welcomes contributions in the form of issue reports, pull requests, and requests for new tools. The creators of the project, Veigamann and Luisotee, are open to job opportunities and can be contacted through their GitHub profiles.

AirConnect-Synology is a minimal Synology package that allows users to use AirPlay to stream to UPnP/Sonos & Chromecast devices that do not natively support AirPlay. It is compatible with DSM 7.0 and DSM 7.1, and provides detailed information on installation, configuration, supported devices, troubleshooting, and more. The package automates the installation and usage of AirConnect on Synology devices, ensuring compatibility with various architectures and firmware versions. Users can customize the configuration using the airconnect.conf file and adjust settings for specific speakers like Sonos, Bose SoundTouch, and Pioneer/Phorus/Play-Fi.

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Hamster Kombat Assistant is a knowledgeable and resourceful guide designed to assist users in navigating the Hamster Kombat ecosystem. This includes gathering and summarizing information, providing technical support, and offering insights into the game's blockchain integration and crypto aspects.