Best AI tools for< product support engineer >
20 - AI tool Sites
Unthread
Unthread is a Slack inbox that turns support requests into prioritized tickets with assignments and SLAs. It offers AI-powered support features such as automatic categorization of messages, suggested responses, and insights from customer feedback. Unthread integrates with various tools and platforms, including CRMs, task managers, and helpdesks, to provide a comprehensive customer support solution within the Slack environment.
AI-powered Developer Relations Agents
This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.
GitBook
GitBook is a knowledge management platform that helps engineering teams centralize, access, and add to their technical knowledge in the tools they use every day. With GitBook, teams can capture knowledge from conversations, code, and meetings, and turn it into useful, readable documentation. GitBook also offers a variety of features to help teams collaborate on documentation, including a branch-based workflow, real-time editing, and user permissions.
CommandBar
CommandBar is an AI-powered user assistance tool that provides in-product help, rich help docs, and a search function that automagically connects user queries to results that contain similar concepts, not just words. It also offers personalized search suggestions, page targeting, and audience targeting to ensure that users get the most relevant help possible.
Hermae Solutions
Hermae Solutions offers an AI Assistant for Enterprise Design Systems, providing onboarding acceleration, contractor efficiency, design system adoption support, knowledge distribution, and AI documentation assistance. The platform enables users to train custom AI assistants from their documentation, boost frontend productivity with a Storybook embed plugin, and continuously train AI profiles. With features like crafted datasets, SDK and API documentation, and design system speedup, Hermae Solutions aims to streamline engineering processes and knowledge sharing within organizations.
DevRev
DevRev is an AI-native modern support platform that offers a comprehensive solution for customer experience enhancement. It provides data engineering, knowledge graph, and customizable LLMs to streamline support, product management, and software development processes. With features like in-browser analytics, consumer-grade social collaboration, and global scale API calls, DevRev aims to bring together different silos within a company to drive efficiency and collaboration. The platform caters to support people, product managers, and developers, automating tasks, assisting in decision-making, and elevating collaboration levels. DevRev is designed to empower digital product teams to assimilate customer feedback in real-time, ultimately powering the next generation of technology companies.
EZProdDev
EZProdDev is an AI-driven product development and manufacturing service that offers a flexible supply network to support businesses in launching and expanding their product offerings. The platform collaborates with expert teams to design, develop, and prototype products, ensuring they align with market needs and brand standards. EZProdDev stands apart by integrating brand-driven product evolution, full automation, continuous innovation, and partnership-driven communication into its services. Additionally, the platform offers tailored customization at every step and provides post-launch support through a custom AI chatbot for developed products.
Keytalk AI
Keytalk AI is a company that specializes in prompt engineering, which is the process of creating prompts that can be used to generate text, images, and other types of content using artificial intelligence (AI) models. Keytalk AI's mission is to make AI more accessible and user-friendly by providing tools and resources that make it easy for people to create and use AI-generated content. The company's flagship product is Keytalk Prompts, a library of pre-written prompts that can be used to generate content on a variety of topics. Keytalk AI also offers a range of other services, including consulting, training, and support.
ZeroCactus
ZeroCactus is an AI-assisted NoCode platform that allows users to build complex backends using plain English via prompting. It is a strategic choice for businesses looking for a world-class development platform that is built for performance and delivers to the highest standard every time. ZeroCactus offers a fluid experience, starting as NoCode in MVP and continuing with code as the business grows. Its no-code solution is seamless and easy to use, and it provides endless possibilities. ZeroCactus is also easily customized, and its team of experts is available to deliver what users need now. ZeroCactus uses advanced AI technology to maximize the NoCode experience while ensuring personalized support from expert coders when users need it most. It provides powerful solutions at all times, and its craft is powered by advanced AI technology combined with a hint of human touch. Users can start by building their solutions and MVP with the NoCode experience, and the control is always in their hands. ZeroCactus has no limits and is suited to many businesses, providing creative freedom.
Theneo
Theneo is an AI-powered API documentation tool that helps developers create, maintain, and publish beautiful, interactive API documentation. With Theneo, you can automatically generate API descriptions and summaries, collaborate with your team in real-time, and customize your documentation to match your brand. Theneo also integrates with your favorite development tools and source code editors, so you can create and maintain your documentation right from your workflow.
LogRocket
LogRocket is a session replay, product analytics, and issue detection platform that helps software teams deliver the best web and mobile experiences. With LogRocket, you can see exactly what users experienced on your app, as well as DOM playback, console and network logs, errors, and performance data. You can also surface the most impactful user issues with JavaScript errors, network errors, stack traces, automatic triaging, and alerting. LogRocket also provides product analytics to help you understand how users are interacting with your app, and UX analytics to help you visualize how users experience your app at both the individual and aggregate level.
Reloc.tech
Reloc.tech is an AI-powered platform designed to assist tech talents in finding job opportunities abroad, particularly in European tech hubs. The platform streamlines the job search process by connecting software engineers, product managers, and UI/UX designers with roles offering work visa sponsorship. It also provides valuable resources and information related to salary expectations, cost of living, job market demand, and migration documents to help users navigate the relocation process effectively.
Aide
Aide is an AI platform designed to enhance customer support operations. It offers a range of features to help businesses gain insights into customer needs, automate support processes, improve agent efficiency, and train AI chatbots. Aide's key capabilities include customer insights, workflow automation, agent assist, and AI chatbots. With Aide, businesses can analyze customer conversations, identify pain points, and automate repetitive tasks to streamline support operations and improve customer satisfaction.
Stack Overflow Blog
The Stack Overflow Blog is a platform that provides insights, updates, and discussions on various topics related to software development, technology, AI/ML, and career advice. It offers a space for developers and technologists to collaborate, share knowledge, and engage with the community. The blog covers a wide range of subjects, including product releases, podcast episodes, and industry trends. Users can explore articles, podcasts, and announcements to stay informed and connected with the tech community.
Sendbird
Sendbird is a communication API platform that offers solutions for chat, AI chatbots, SMS, WhatsApp, KakaoTalk, voice, and video. It provides tools for live chat, video, and omnichannel business messaging to enhance customer engagement both within and outside of applications. With a focus on enterprise-level scale, security, and compliance, Sendbird's platform is trusted by over 4,000 apps globally. The platform offers intuitive APIs, sample apps, tutorials, and free trials to help developers easily integrate communication features into their applications.
Voximplant
Voximplant is a cloud communications platform that provides a range of tools and services for businesses to build and scale their communications solutions. The platform includes a variety of features such as voice, video, messaging, natural language processing, and SIP trunking. Voximplant also offers a no-code drag-and-drop contact center solution called Voximplant Kit, which is designed to help businesses improve customer experience and automate processes. Voximplant is used by millions of users worldwide and is trusted by companies such as Airbnb, Uber, and Salesforce.
MeetFebin
MeetFebin is an AI tool designed by Febin to explore emerging technology and shape products that people enjoy using. Febin has a background in engineering, design, and writing, and currently leads Partnerships at Tars, assisting businesses in modernizing customer support through chatbots. MeetFebin blog serves as a platform for Febin to share thoughts and experiments about future applications in the AI landscape.
AssemblyAI
AssemblyAI is an AI tool that provides industry-leading Speech AI models for accurate speech-to-text, speaker detection, sentiment analysis, chapter detection, PII redaction, and more. It offers powerful AI models that are built to meet user needs, making it easy to integrate Speech AI into applications. AssemblyAI's models achieve high accuracy and are constantly updated to provide state-of-the-art AI technology.
Klynk
Klynk is a Customer Success as a Service (CSaaS) platform that helps SaaS companies improve their customer success outcomes. Klynk's team of experts provides customized customer success strategies, AI-powered insights, and global support to help SaaS companies reduce churn, increase upsells, and build stronger customer relationships.
ScreenSnapAI
ScreenSnapAI is an AI-powered screenshot manager for macOS that helps users capture, search, and organize their screenshots effortlessly. It uses GPT-4 to automatically generate smart screenshot names, descriptions, and keywords, making it easy to find and organize screenshots. ScreenSnapAI also features smart folders for automatic filtering, lightning-fast full-text search, and the ability to import images from other sources (pro version only).
20 - Open Source Tools
awesome-langchain
LangChain is an amazing framework to get LLM projects done in a matter of no time, and the ecosystem is growing fast. Here is an attempt to keep track of the initiatives around LangChain. Subscribe to the newsletter to stay informed about the Awesome LangChain. We send a couple of emails per month about the articles, videos, projects, and tools that grabbed our attention Contributions welcome. Add links through pull requests or create an issue to start a discussion. Please read the contribution guidelines before contributing.
SalesGPT
SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.
DevOpsGPT
DevOpsGPT is an AI-driven software development automation solution that combines Large Language Models (LLM) with DevOps tools to convert natural language requirements into working software. It improves development efficiency by eliminating the need for tedious requirement documentation, shortens development cycles, reduces communication costs, and ensures high-quality deliverables. The Enterprise Edition offers features like existing project analysis, professional model selection, and support for more DevOps platforms. The tool automates requirement development, generates interface documentation, provides pseudocode based on existing projects, facilitates code refinement, enables continuous integration, and supports software version release. Users can run DevOpsGPT with source code or Docker, and the tool comes with limitations in precise documentation generation and understanding existing project code. The product roadmap includes accurate requirement decomposition, rapid import of development requirements, and integration of more software engineering and professional tools for efficient software development tasks under AI planning and execution.
MetaGPT
MetaGPT is a multi-agent framework that enables GPT to work in a software company, collaborating to tackle more complex tasks. It assigns different roles to GPTs to form a collaborative entity for complex tasks. MetaGPT takes a one-line requirement as input and outputs user stories, competitive analysis, requirements, data structures, APIs, documents, etc. Internally, MetaGPT includes product managers, architects, project managers, and engineers. It provides the entire process of a software company along with carefully orchestrated SOPs. MetaGPT's core philosophy is "Code = SOP(Team)", materializing SOP and applying it to teams composed of LLMs.
agenta
Agenta is an open-source LLM developer platform for prompt engineering, evaluation, human feedback, and deployment of complex LLM applications. It provides tools for prompt engineering and management, evaluation, human annotation, and deployment, all without imposing any restrictions on your choice of framework, library, or model. Agenta allows developers and product teams to collaborate in building production-grade LLM-powered applications in less time.
ai2apps
AI2Apps is a visual IDE for building LLM-based AI agent applications, enabling developers to efficiently create AI agents through drag-and-drop, with features like design-to-development for rapid prototyping, direct packaging of agents into apps, powerful debugging capabilities, enhanced user interaction, efficient team collaboration, flexible deployment, multilingual support, simplified product maintenance, and extensibility through plugins.
hoarder
A self-hostable bookmark-everything app with a touch of AI for data hoarders. Features include bookmarking links, taking notes, storing images, automatic fetching for link details, full-text search, AI-based automatic tagging, Chrome and Firefox plugins, iOS and Android apps, dark mode support, and self-hosting. Built to address the need for archiving and previewing links with automatic tagging. Developed by a systems engineer to stay connected with web development and cater to personal use cases.
suno-music-generator
Suno Music Generator is an unofficial website based on NextJS for suno.ai music generation. It can generate songs you want in about a minute by using user input prompts. The project reverse engineers suno.ai's song generation API using JavaScript and integrates payment with Lemon Squeezy. It also includes token update and maintenance features to prevent token expiration. Users can deploy the project with Vercel and follow a quick start guide to set up the environment and run the project locally. The project acknowledges Suno AI, NextJS, Clerk, node-postgres, tailwindcss, Lemon Squeezy, and aiwallpaper. Users can contact the developer via Twitter and support the project by buying a coffee.
aimeos-laravel
Aimeos Laravel is a professional, full-featured, and ultra-fast Laravel ecommerce package that can be easily integrated into existing Laravel applications. It offers a wide range of features including multi-vendor, multi-channel, and multi-warehouse support, fast performance, support for various product types, subscriptions with recurring payments, multiple payment gateways, full RTL support, flexible pricing options, admin backend, REST and GraphQL APIs, modular structure, SEO optimization, multi-language support, AI-based text translation, mobile optimization, and high-quality source code. The package is highly configurable and extensible, making it suitable for e-commerce SaaS solutions, marketplaces, and online shops with millions of vendors.
wanda
Official PyTorch implementation of Wanda (Pruning by Weights and Activations), a simple and effective pruning approach for large language models. The pruning approach removes weights on a per-output basis, by the product of weight magnitudes and input activation norms. The repository provides support for various features such as LLaMA-2, ablation study on OBS weight update, zero-shot evaluation, and speedup evaluation. Users can replicate main results from the paper using provided bash commands. The tool aims to enhance the efficiency and performance of language models through structured and unstructured sparsity techniques.
kernel-memory
Kernel Memory (KM) is a multi-modal AI Service specialized in the efficient indexing of datasets through custom continuous data hybrid pipelines, with support for Retrieval Augmented Generation (RAG), synthetic memory, prompt engineering, and custom semantic memory processing. KM is available as a Web Service, as a Docker container, a Plugin for ChatGPT/Copilot/Semantic Kernel, and as a .NET library for embedded applications. Utilizing advanced embeddings and LLMs, the system enables Natural Language querying for obtaining answers from the indexed data, complete with citations and links to the original sources. Designed for seamless integration as a Plugin with Semantic Kernel, Microsoft Copilot and ChatGPT, Kernel Memory enhances data-driven features in applications built for most popular AI platforms.
kumo-search
Kumo search is an end-to-end search engine framework that supports full-text search, inverted index, forward index, sorting, caching, hierarchical indexing, intervention system, feature collection, offline computation, storage system, and more. It runs on the EA (Elastic automic infrastructure architecture) platform, enabling engineering automation, service governance, real-time data, service degradation, and disaster recovery across multiple data centers and clusters. The framework aims to provide a ready-to-use search engine framework to help users quickly build their own search engines. Users can write business logic in Python using the AOT compiler in the project, which generates C++ code and binary dynamic libraries for rapid iteration of the search engine.
mlir-aie
This repository contains an MLIR-based toolchain for AI Engine-enabled devices, such as AMD Ryzen™ AI and Versal™. This repository can be used to generate low-level configurations for the AI Engine portion of these devices. AI Engines are organized as a spatial array of tiles, where each tile contains AI Engine cores and/or memories. The spatial array is connected by stream switches that can be configured to route data between AI Engine tiles scheduled by their programmable Data Movement Accelerators (DMAs). This repository contains MLIR representations, with multiple levels of abstraction, to target AI Engine devices. This enables compilers and developers to program AI Engine cores, as well as describe data movements and array connectivity. A Python API is made available as a convenient interface for generating MLIR design descriptions. Backend code generation is also included, targeting the aie-rt library. This toolchain uses the AI Engine compiler tool which is part of the AMD Vitis™ software installation: these tools require a free license for use from the Product Licensing Site.
venice
Venice is a derived data storage platform, providing the following characteristics: 1. High throughput asynchronous ingestion from batch and streaming sources (e.g. Hadoop and Samza). 2. Low latency online reads via remote queries or in-process caching. 3. Active-active replication between regions with CRDT-based conflict resolution. 4. Multi-cluster support within each region with operator-driven cluster assignment. 5. Multi-tenancy, horizontal scalability and elasticity within each cluster. The above makes Venice particularly suitable as the stateful component backing a Feature Store, such as Feathr. AI applications feed the output of their ML training jobs into Venice and then query the data for use during online inference workloads.
LabelLLM
LabelLLM is an open-source data annotation platform designed to optimize the data annotation process for LLM development. It offers flexible configuration, multimodal data support, comprehensive task management, and AI-assisted annotation. Users can access a suite of annotation tools, enjoy a user-friendly experience, and enhance efficiency. The platform allows real-time monitoring of annotation progress and quality control, ensuring data integrity and timeliness.
airbyte-platform
Airbyte is an open-source data integration platform that makes it easy to move data from any source to any destination. With Airbyte, you can build and manage data pipelines without writing any code. Airbyte provides a library of pre-built connectors that make it easy to connect to popular data sources and destinations. You can also create your own connectors using Airbyte's low-code Connector Development Kit (CDK). Airbyte is used by data engineers and analysts at companies of all sizes to move data for a variety of purposes, including data warehousing, data analysis, and machine learning.
qdrant
Qdrant is a vector similarity search engine and vector database. It is written in Rust, which makes it fast and reliable even under high load. Qdrant can be used for a variety of applications, including: * Semantic search * Image search * Product recommendations * Chatbots * Anomaly detection Qdrant offers a variety of features, including: * Payload storage and filtering * Hybrid search with sparse vectors * Vector quantization and on-disk storage * Distributed deployment * Highlighted features such as query planning, payload indexes, SIMD hardware acceleration, async I/O, and write-ahead logging Qdrant is available as a fully managed cloud service or as an open-source software that can be deployed on-premises.
awesome-ai-tools
Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.
AeonLabs-AI-Volvo-MKII-Open-Hardware
This open hardware project aims to extend the life of Volvo P2 platform vehicles by updating them to current EU safety and emission standards. It involves designing and prototyping OEM hardware electronics that can replace existing electronics in these vehicles, using the existing wiring and without requiring reverse engineering or modifications. The project focuses on serviceability, maintenance, repairability, and personal ownership safety, and explores the advantages of using open solutions compared to conventional hardware electronics solutions.
20 - OpenAI Gpts
InnoMake Mentor by Knectiv
Focused on electronic & mechanical product engineering support.
TechTalker
Your communication assistant, TechTalker, simplifies messaging for software engineers with clarity and ease.
Career Catalyst
Career Catalyst is an AI-powered assistant specializing in job application support, adept at enhancing CVs and cover letters by aligning them with specific job descriptions for a standout application.
The Minimalist Entrepreneur
How to build a profitable software business with no full-time employees
MacExpert
An assistant replying to any question related to the Mac platform: macOS, computers and apps. Visit macexpert.io for human assistance.
LightingGPT
(EN) LightingGPT is an innovative AI system created by Lightinology. It specifically designed to answer a wide range of questions about lighting and optics. It supports multiple languages. (中) LightingGPT是由Lightinology創建的人工智能系統,專門設計來解答有關照明和光學的各種問題。支援各國語言。
Article Druid: Technical Review
Helps user create professional grade Technical Reviews & Comparisons
A Smart Home Assistant
Have a quick question regarding your smart home setup? Chat with #SmartHomeAssistant for pairing, error codes, and tips on #ConnectedDevices. Your essential guide to #SmartHomeAutomation. #TechSupport
Open Source Alternative
Find open source alternative to any paid service you can think of