Best AI tools for< It Helpdesk Technician >

Inbenta is a conversational AI platform that helps companies improve customer experience through intelligent automation. It offers a range of products and services, including chatbots, search, knowledge management, and case management. Inbenta's platform is used by over 1,000 companies across industries around the globe.

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It offers a range of features to help businesses provide better customer service and engagement, including a shared inbox, live chat, chatbots, push campaigns, AI-powered response and creation tools, a customizable FAQ center, a status page, and real-time customer activity monitoring. Re:amaze is designed to help businesses consolidate all their customer support channels and respond faster than ever before. It also offers a range of integrations with other business tools and applications.

Odin AI is an advanced AI tool that offers a range of features to transform enterprise data management, automate tasks, enhance customer service, and boost operational efficiency. With Odin AI, users can extract actionable insights, streamline support tickets, automate HR helpdesk, enhance e-commerce customer experience, optimize marketing efficiency, and more. The tool provides powerful AI-driven solutions for various business needs, including on-premises deployment, invoice processing, PDF analysis, technical document search, and knowledge base optimization.

Risotto is an AI help desk application designed to streamline IT support processes. It offers features such as automatic ticket creation, routing, workflows, and escalations, as well as integrations with popular knowledge stores. Risotto aims to enhance security, improve employee experience, and save time and money by automating access requests and providing 24/7 support. The application leverages AI to provide fast responses, reduce support overhead, and handle access requests through natural language, ultimately making IT teams more efficient and effective.

Iokoo is an intelligent IT support solution for small organizations, offering instant troubleshooting for all your IT needs. It combines artificial intelligence with human expertise to provide efficient and personalized solutions. Iokoo is available 24/7 on mobile and desktop, in multiple languages, and offers self-resolution options for IT incidents. The service is provided by NowBrains Group, with over 20 years of experience in IT support.

Serviceaide offers a complete product portfolio of software solutions. AI-powered solutions deliver unmatched service across IT, business departments, and customer support. Serviceaide focuses on helping customers drive various digital process transformations leveraging automation and AI.

SysAid is a Next-Gen ITSM Platform that offers a comprehensive IT service management solution with generative AI capabilities. It provides features such as AI chatbot integration, asset management, workflow automation, and performance insights. SysAid aims to streamline IT processes, empower agents with AI, and enhance end-user experience. The platform is designed to help organizations deliver exceptional service efficiently and scale seamlessly.

Zephyr Global is an AI application called Neo that provides Microsoft technical support through an AI assistant named Neo. It offers 24/7 technical support, instant solutions, and strategic guidance for Microsoft products and services. Neo assists with setup guidance, issue resolution, training opportunities, and provides additional resources for Microsoft support. The application aims to optimize operations effortlessly by delivering consistent, reliable information and round-the-clock support.

Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

Userscom is an AI-powered ticketing software that helps businesses respond to customer queries faster and more efficiently. It uses AI to identify important tasks, create to-dos, and organize tickets into tabs. Userscom also integrates with websites in multiple ways, making it easy for businesses to collect and respond to customer inquiries.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Edward is a conversational AI platform that helps businesses automate customer service, sales, and marketing tasks. It uses natural language processing and machine learning to understand customer intent and provide personalized responses. Edward can be integrated with a variety of business applications, including CRM, help desk, and e-commerce platforms.

Air is the world's first AI that can have full on 10-40 minute long phone calls that sound like a REAL human, with infinite memory, perfect recall, and can autonomously take actions across 5,000 plus applications. It can do the entire job of a full time agent without having to be trained, managed or motivated. It just works 24/7/365.

Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.

Hubtype is an enterprise chatbot platform that offers customer service automation solutions beyond text-only AI. It provides a messaging-first helpdesk, a drag-and-drop flow builder, and a customer service analytics suite to help businesses create interactive and efficient automated customer experiences. With end-to-end encryption, secure SSL Webhooks, and seamless integration with existing technologies, Hubtype aims to enhance customer satisfaction and drive sales conversions.

My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.

Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

WowTo is an all-in-one support video platform that helps businesses create how-to videos, host video knowledge bases, and provide in-app video help. With WowTo's AI-powered video creator, businesses can easily create step-by-step how-to videos without any prior design expertise. WowTo also offers a variety of pre-made video knowledge base layouts to choose from, making it easy to create a professional-looking video knowledge base that matches your brand. In addition, WowTo's in-app video widget allows businesses to provide contextual video help to their visitors, improving the customer support experience.

The website offers a no-code AI-powered user assistance tool that helps turn knowledge bases into proactive in-app support. It features Explain This for in-app contextual mastery, Chatbot for real-time intelligent responses, Tooltips for effortless interaction, Widget for a centralized help hub, Knowledge Base for context-based empowerment, and Ticket Form for hassle-free issue reporting. The tool supports seven languages and aims to boost product adoption while reducing support tickets.

SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.

A specialized assistant for Helpdesk information of companies and organizations.

Expert tech support for Hispanic businesses in Miami.

The best assistant for IT admins, get to the root cause of any issue

A step-by-step IT troubleshooter, ensuring a natural conversation flow.

Third-line technical support engineer, providing advanced IT assistance.

From setting up a printer to troubleshooting a device, I’m here to help you step-by-step.

Ein Bot, der grundlegende technische Unterstützung und Fehlerbehebung für gängige Software und Hardware bietet.

提供 Windows 操作、CMD 和 PowerShell 命令等任何 Windows 相关的帮助。

Microsoft 365 support agent, redirects admin-level requests to PCT Support.

A virtual computer repair manual offering step-by-step guidance.

Free Technical Support GPT by Franz Enzenhofer

Your go-to assistant for everyday tech support and guidance.

Virtual Router Assistant 24/7

Your AI network guru for setup and fixing connectivity woes! 🌐 Assists with network configurations, troubleshooting, and optimizes your internet experience. 💻✨

I assist IT technicians in managing and closing tickets efficiently.

Assists in resolving technical issues in field operations.

日常のパソコントラブルを日本語で解決します！

Expert en Windows, réponses précises en français. Créé par Tutos-Informatique.

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Guides users through mobile phone resets.