Best AI tools for< Manage Customer Testimonials >

Famewall is a testimonial collection tool that helps businesses gather and showcase customer testimonials on their websites. With Famewall, users can easily collect testimonials in minutes, import reviews from various platforms, collect video testimonials, and display social proof using customizable widgets. The tool aims to build trust with website visitors and convert them into customers by providing a user-friendly platform to manage and share testimonials.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

Testimonial is an AI-powered tool that helps businesses collect and embed customer testimonials on their website in minutes. It provides an easy-to-use interface that allows users to create beautiful testimonial widgets, customize them to match their brand, and embed them on any web page. Testimonial also offers a range of features to help businesses manage their testimonials, such as the ability to collect testimonials from multiple sources, moderate them before they are published, and track their performance.

Soon is a workforce management software that offers event-based scheduling, security features, testimonials, integrations, and more. It helps businesses create schedules that mirror their operations, automate tasks, empower schedule management, and improve employee experience. Soon also provides workload management, time off tracking, and AI-powered features like automated scheduling and feedback processes. The software aims to streamline daily activities, enhance team communication, and boost productivity.

RatingE is a revolutionary AI-powered review management platform that helps businesses enhance their online presence by automating the process of collecting, managing, and displaying customer reviews. The platform simplifies leveraging customer feedback to attract more clients and improve credibility effortlessly. With features like automated review requests, QR code requests, video testimonials, and effortless automation, RatingE aims to help businesses grow by generating positive reviews in the background. It offers benefits such as dashboard to manage all reviews, Google Business Profile optimization, video testimonials capabilities, social network sharing, and SMS/text message requests.

Witlingo is a multi-channel, multi-lingual community engagement and communication platform that focuses on senior living. It offers a generative AI home product that simplifies pricing, facilitates testimonials, and enables easy login. The platform allows users to send notifications and receive responses via text, phone, and smart speakers in over 20 languages. Witlingo aims to voice-enable the world by providing digital audio glossaries and voicebot services.

SaneBox is an email management service that helps users save time and stay organized by automatically sorting incoming emails into different folders based on their importance. It offers features like BlackHole for removing unwanted senders, Snooze for delaying emails, and Daily Digest for summarizing unimportant emails. SaneBox prioritizes security and privacy, with annual security assessments and encryption of user credentials. Users can access the service on various devices without manual setup. Testimonials highlight the time-saving benefits and effectiveness of SaneBox in managing email overload.

Bemi is an Automatic Audit Trail tool designed for PostgreSQL databases. It allows users to track data changes reliably without the need for complex engineering or costly infrastructure. Bemi offers seamless setup, contextualized data integration, default security measures, and storage in PostgreSQL databases. It is trusted by top tech companies and provides features for reliable and contextualized data tracking, audit & compliance, data recovery, observability & troubleshooting, and building activity feed. Bemi ensures data security, customer-level isolation, and integrates with ORM for easy data enrichment. The tool is loved by many users and has received positive testimonials for its efficiency and effectiveness in data tracking and audit trail management.

Vibeo.ai is a powerful AI-driven tool designed to help businesses collect and utilize engaging video testimonials effortlessly. It addresses the common challenges faced by businesses, such as high visitor bounce rates, inefficient ad spend, and negative reviews. By leveraging AI technology, Vibeo.ai enables users to create campaigns, prepare questions, share links with customers, and get video testimonials edited seamlessly. The tool offers both free and pro plans with various features to cater to different business needs. With Vibeo.ai, businesses can boost their credibility, increase conversions, and maximize growth opportunities.

The website is a comprehensive platform offering a suite of software solutions for library management, research, teaching, and learning in the higher education ecosystem. It leverages generative AI, linked open data, and conversational discovery to optimize operations, integration, personalized experiences, and analytic insights. The platform includes various products and services such as Alma, Primo, Leganto, Rapido, Rosetta, and campusM, catering to the unique needs of academic institutions, libraries, and technology powerhouses. The website features success stories, customer testimonials, webinars, learning resources, and community engagement initiatives.

Slideworks is a website that offers strategy templates created by ex-McKinsey consultants. The site provides high-end PowerPoint templates and toolkits for creating world-class strategy presentations. Users can access templates for consulting proposals, business strategies, market analysis, and more. Slideworks aims to streamline the process of creating professional presentations by offering proven frameworks, slide layouts, figures, and graphs. The templates are fully customizable, allowing users to adjust colors, fonts, and layouts to match their company's branding. Additionally, the site provides resources, FAQs, and customer testimonials to support users in utilizing the templates effectively.

AI Directories is a meticulously curated collection of directories focused on AI tools, designed to facilitate rapid submissions. The platform offers a streamlined path to increase online presence, boost SEO, and connect with a like-minded community. Created by Sergiu, the platform aims to save valuable time, improve SEO, and share a comprehensive list with the community. With over 3000 followers on Twitter and positive customer testimonials, AI Directories has become a go-to resource for indie makers and founders looking to enhance their online visibility and marketing strategies.

Rasa.io is an AI-powered platform that helps businesses boost engagement through personalized email newsletters. It offers a unique and personalized experience by curating content based on individual interests, automating email campaigns, and increasing user engagement across various platforms. With high client retention rates and positive testimonials, Rasa.io stands out as a leading solution for organizations looking to enhance their email marketing strategies.

ProductKit.ai is a tool designed to help businesses convert customer feedback into powerful testimonials. It allows users to easily collect and showcase positive feedback on their websites, ultimately boosting credibility and trust among potential customers. With ProductKit.ai, users can quickly set up feedback widgets, customize the display, and approve testimonials before they are published. The tool is user-friendly, works on any website, and provides valuable insights to improve products and services.

Komensa is an AI-powered communication tool designed to help users navigate tough conversations easier using Nonviolent Communication. The application analyzes messages and provides constructive translations to enhance communication effectiveness. With features like translating rough communication, support for multiple languages, and a proven framework, Komensa aims to facilitate conflict resolution and build lasting relationships. Users can compose messages, utilize the 'Magic Button' for AI analysis, and send transformed messages with confidence. Komensa prioritizes security and privacy, ensuring that conversations are kept confidential. Testimonials from users highlight the app's effectiveness in improving communication in various settings, from professional relationships to personal connections.

EnhanceDocs is an AI-powered documentation tool that helps users effortlessly find and enhance documentation across various platforms like Notion, Google Drive, Confluence, SharePoint, and OneDrive. It saves time by providing instant access to documentation through an AI-Powered Assistant. Users can interact with the tool to seek assistance, gain direct access to original documentation, and utilize analytics to improve documentation quality. EnhanceDocs offers features like natural language documentation search, AI-generated content suggestions, and testimonials from satisfied users. The tool aims to make finding information painless and enhance team productivity.

DeepOpinion is a Generative Automation platform designed for enterprises to automate various business processes using cutting-edge AI technology. It combines business process digitization, low/no-code development, and Generative AI to create powerful enterprise-grade automations in minutes. Trusted by enterprises large and small, DeepOpinion offers solutions for industries such as financial services, insurance, and manufacturing, with a focus on automating tasks like trade financing, consumer loan processing, and customer support. The platform also provides AI models, case studies, and testimonials to showcase its effectiveness in streamlining operations and improving efficiency.

ReviewElf is an AI-powered customer review management platform designed to help businesses efficiently handle and respond to customer reviews. The platform offers features such as generating high-quality review responses with a single click, motivating teams with challenges and rewards, assigning reviews to team members, spotting trending complaints, setting targets for teams, and providing a mobile-friendly interface. ReviewElf aims to transform the way businesses manage reviews by leveraging AI technology to enhance brand reputation and customer satisfaction.

Cloodot is an omni-channel customer experience management platform that helps businesses manage customer interactions across multiple channels, including Google Business Messages, Facebook, Instagram, WhatsApp, SMS, and webchat. It offers features such as AI-powered quick responses, custom canned replies, automatic summarization of interactions, customer segmentation, and performance analytics. Cloodot also provides review management tools, allowing businesses to collect and respond to reviews from Google My Business and Facebook.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

FastWiki is an enterprise-level artificial intelligence customer service management system. It is a high-performance knowledge base system designed for large-scale information retrieval and intelligent search. Leveraging Microsoft's Semantic Kernel for deep learning and natural language processing, combined with .NET 8 and React framework, it provides an efficient, user-friendly, and scalable intelligent vector search platform. The system aims to offer an intelligent search solution that can understand and process complex queries, assisting users in quickly and accurately obtaining the needed information.

ChatFAQ is an open-source comprehensive platform for creating a wide variety of chatbots: generic ones, business-trained, or even capable of redirecting requests to human operators. It includes a specialized NLP/NLG engine based on a RAG architecture and customized chat widgets, ensuring a tailored experience for users and avoiding vendor lock-in.

ChatGPT-On-CS is an intelligent chatbot tool based on large models, supporting various platforms like WeChat, Taobao, Bilibili, Douyin, Weibo, and more. It can handle text, voice, and image inputs, access external resources through plugins, and customize enterprise AI applications based on proprietary knowledge bases. Users can set custom replies, utilize ChatGPT interface for intelligent responses, send images and binary files, and create personalized chatbots using knowledge base files. The tool also features platform-specific plugin systems for accessing external resources and supports enterprise AI applications customization.

ChatBook provides a one-stop AI service, including basic AI dialogue, AI role agents, AI customer service, AI knowledge base, AI mind map generation, and AI PPTX generation. Users can define AI workflows freely to handle more complex business scenarios. The backend uses serverless functions with data stored in the ./data directory. The tool allows administrators to manage knowledge bases, configure keys, and review user registrations. Normal users can directly use AI models and knowledge bases after registration. The technology stack includes LLM models like Langchain, Pinecone, OpenAi, Gemini, Baidu Wenxin, Node Express for backend, and React, NextJS, MUI for frontend.

Nile is a serverless Postgres database designed for modern SaaS applications. It virtualizes tenants/customers/organizations into Postgres to enable native tenant data isolation, performance isolation, per-tenant backups, and tenant placement on shared or dedicated compute globally. With Nile, you can manage multiple tenants effortlessly, without complex permissions or buggy scripts. Additionally, it offers opt-in user management capabilities, customer-specific vector embeddings, and instant tenant admin dashboards. Built for the cloud, Nile provides a true serverless experience with effortless scaling.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

AzureOpenAI-with-APIM is a repository that provides a one-button deploy solution for Azure API Management (APIM), Key Vault, and Log Analytics to work seamlessly with Azure OpenAI endpoints. It enables organizations to scale and manage their Azure OpenAI service efficiently by issuing subscription keys via APIM, delivering usage metrics, and implementing policies for access control and cost management. The repository offers detailed guidance on implementing APIM to enhance Azure OpenAI resiliency, scalability, performance, monitoring, and chargeback capabilities.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Emohaa AI Free API is a free API that allows you to access the Emohaa AI chatbot. Emohaa AI is a powerful chatbot that can understand and respond to a wide range of natural language queries. It can be used for a variety of purposes, such as customer service, information retrieval, and language translation. The Emohaa AI Free API is easy to use and can be integrated into any application. It is a great way to add AI capabilities to your projects without having to build your own chatbot from scratch.

Ryoma is an AI Powered Data Agent framework that offers a comprehensive solution for data analysis, engineering, and visualization. It leverages cutting-edge technologies like Langchain, Reflex, Apache Arrow, Jupyter Ai Magics, Amundsen, Ibis, and Feast to provide seamless integration of language models, build interactive web applications, handle in-memory data efficiently, work with AI models, and manage machine learning features in production. Ryoma also supports various data sources like Snowflake, Sqlite, BigQuery, Postgres, MySQL, and different engines like Apache Spark and Apache Flink. The tool enables users to connect to databases, run SQL queries, and interact with data and AI models through a user-friendly UI called Ryoma Lab.

This repository contains notebooks, code samples, sample apps, and other resources that demonstrate how to use, develop and manage generative AI workflows using Generative AI on Google Cloud, powered by Vertex AI. For more Vertex AI samples, please visit the Vertex AI samples Github repository.

Contoso Chat is a Python sample demonstrating how to build, evaluate, and deploy a retail copilot application with Azure AI Studio using Promptflow with Prompty assets. The sample implements a Retrieval Augmented Generation approach to answer customer queries based on the company's product catalog and customer purchase history. It utilizes Azure AI Search, Azure Cosmos DB, Azure OpenAI, text-embeddings-ada-002, and GPT models for vectorizing user queries, AI-assisted evaluation, and generating chat responses. By exploring this sample, users can learn to build a retail copilot application, define prompts using Prompty, design, run & evaluate a copilot using Promptflow, provision and deploy the solution to Azure using the Azure Developer CLI, and understand Responsible AI practices for evaluation and content safety.

The W3C Cognitive AI Community Group focuses on advancing Cognitive AI through collaboration on defining use cases, open source implementations, and application areas. The group aims to demonstrate the potential of Cognitive AI in various domains such as customer services, healthcare, cybersecurity, online learning, autonomous vehicles, manufacturing, and web search. They work on formal specifications for chunk data and rules, plausible knowledge notation, and neural networks for human-like AI. The group positions Cognitive AI as a combination of symbolic and statistical approaches inspired by human thought processes. They address research challenges including mimicry, emotional intelligence, natural language processing, and common sense reasoning. The long-term goal is to develop cognitive agents that are knowledgeable, creative, collaborative, empathic, and multilingual, capable of continual learning and self-awareness.

QA-Pilot is an interactive chat project that leverages online/local LLM for rapid understanding and navigation of GitHub code repository. It allows users to chat with GitHub public repositories using a git clone approach, store chat history, configure settings easily, manage multiple chat sessions, and quickly locate sessions with a search function. The tool integrates with `codegraph` to view Python files and supports various LLM models such as ollama, openai, mistralai, and localai. The project is continuously updated with new features and improvements, such as converting from `flask` to `fastapi`, adding `localai` API support, and upgrading dependencies like `langchain` and `Streamlit` to enhance performance.

Danswer is an open-source Gen-AI Chat and Unified Search tool that connects to your company's docs, apps, and people. It provides a Chat interface and plugs into any LLM of your choice. Danswer can be deployed anywhere and for any scale - on a laptop, on-premise, or to cloud. Since you own the deployment, your user data and chats are fully in your own control. Danswer is MIT licensed and designed to be modular and easily extensible. The system also comes fully ready for production usage with user authentication, role management (admin/basic users), chat persistence, and a UI for configuring Personas (AI Assistants) and their Prompts. Danswer also serves as a Unified Search across all common workplace tools such as Slack, Google Drive, Confluence, etc. By combining LLMs and team specific knowledge, Danswer becomes a subject matter expert for the team. Imagine ChatGPT if it had access to your team's unique knowledge! It enables questions such as "A customer wants feature X, is this already supported?" or "Where's the pull request for feature Y?"

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