ChatGPT-On-CS
基于大模型的智能对话客服工具,支持微信、拼多多、千牛、哔哩哔哩、抖音企业号、抖音、抖店、微博聊天、小红书专业号运营、小红书、知乎等平台接入,可选择 GPT3.5/GPT4.0/ 懒人百宝箱 (后续会支持更多平台),能处理文本、语音和图片,通过插件访问操作系统和互联网等外部资源,支持基于自有知识库定制企业 AI 应用。
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ChatGPT-On-CS is an intelligent chatbot tool based on large models, supporting various platforms like WeChat, Taobao, Bilibili, Douyin, Weibo, and more. It can handle text, voice, and image inputs, access external resources through plugins, and customize enterprise AI applications based on proprietary knowledge bases. Users can set custom replies, utilize ChatGPT interface for intelligent responses, send images and binary files, and create personalized chatbots using knowledge base files. The tool also features platform-specific plugin systems for accessing external resources and supports enterprise AI applications customization.
README:
懒人客服是一个基于 LLM 大语言模型的知识库的集成客服系统,提供开箱即用的智能客服解决方案,支持微信、千牛、哔哩哔哩、抖音企业号、抖音、抖店、拼多多、微博聊天、小红书专业号运营、小红书、知乎等平台接入,支持文本、语音和图片,通过插件访问操作系统和互联网等外部资源,支持基于自有知识库定制企业 AI 应用.
本项目可选择 GPT3.5/GPT4.0/懒人百宝箱/FastGPT/DifyAI/通义千问/文心一言 等平台大模型,能处理文本、语音和图片,通过插件访问操作系统和互联网等外部资源,支持基于自有知识库定制企业 AI 应用。
- [GitHub] https://github.com/cs-lazy-tools/ChatGPT-On-CS
- [Gitee] https://gitee.com/alsritter/ChatGPT-On-CS · (国内用户推荐)
- [x] 多平台支持:当前支持微信、千牛、哔哩哔哩、抖音企业号、抖音、抖店、微博聊天、小红书专业号运营、小红书、小红书千帆客户端、知乎等平台,未来将不断扩展支持更多社交媒体平台.
- [x] 预设回复内容:允许用户设置自定义回复,以应对常见问题,提高回复效率.
- [x] 接入ChatGPT接口,根据客户的咨询内容智能生成回复,适用于处理复杂或者个性化的客户咨询.
- [x] 发送图片和二进制文件:支持发送图片等二进制文件,满足多样化的客户服务需求.
- [x] 知识库: 通过上传知识库文件自定义专属机器人,可作为数字分身、智能客服、私域助手使用.
- [x] 各个平台独立的插件系统,支持插件访问操作系统和互联网等外部资源,支持基于自有知识库定制企业 AI 应用.
如果有问题需要反馈,或者对项目有什么特性希望支持的,可以添加小助手微信加入开源项目交流群:
如果网络环境导致下载不了,可以使用下面的地址下载:
https://down.wizgadg.top/chatgpt-on-cs
可以参考 使用说明 文档
- [x] 支持微信平台的基础聊天功能
- [x] 支持千牛平台的基础聊天功能
- [x] 支持京麦平台的基础聊天功能
- [x] 添加关闭自动回复,只使用关键词回复的功能
- [x] 添加延时随机时间
- [x] 优化各个平台的独立配置功能
- [x] 支持 Excel 导入回复内容
- [x] 支持导出回复内容到 Excel
- [x] 优化千牛的对接模式
- [x] 优化微信平台的回复速度
- [x] 添加中文路径的支持
- [x] 支持自动检测人类操作后自动暂停项目
- [x] 新增 wx 群聊需要使用 @ 机器人才能回复的功能
- [x] 支持浏览器多开功能
- [x] 支持导出聊天记录到 Excel
- [ ] 支持关键词匹配测试功能
- [x] 实现小红书回复后,自动私聊的功能
- [ ] 支持抖音直播平台自动回复功能
- [x] 支持拼多多
- [ ] 支持多平台文章自动发送功能
- [ ] 支持本地聊天模型的加载
我们热烈欢迎各种形式的贡献。假如你对编写代码有兴趣,不妨浏览我们的 GitHub Issues,选择一个你感兴趣的问题,尽情发挥你的创造力和技术才能,向我们展示你独特的解决方案。此外,我们也鼓励大家提出新想法、改进建议,或参与讨论,共同推动项目的发展。
本仓库遵循 AGPL-3.0 开源协议。
- 允许个人使用,如果需要商业使用,请联系作者。
- 除非获得商业授权,否则无论以何种方式修改或者使用代码,都需要开源,并保留相关版权信息。
- 详细内容请参见 AGPL-3.0 开源协议。
- 联系请加上面的小助手,或者在 GitHub 上提 issue。
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