Best AI tools for< Get Customer Insights >
20 - AI tool Sites
PersonaGPT
PersonaGPT is an AI-powered customer focus group tool that helps businesses understand their customers better. It provides expert-designed prompts paired with conversational AI to help businesses get instant access to insights directly from their customers' minds. PersonaGPT can be used to find out what customers think, discover what content they want, get feedback on websites and creative, highlight unique selling points, isolate pain points, and reveal partnerships with crossover brands.
Userscom
Userscom is an AI-powered ticketing software that helps businesses respond to customer queries faster and more efficiently. It uses AI to identify important tasks, create to-dos, and organize tickets into tabs. Userscom also integrates with websites in multiple ways, making it easy for businesses to collect and respond to customer inquiries.
Brand24
Brand24 is a powerful AI-powered social listening tool that helps businesses protect their brand reputation, measure their brand awareness, analyze their competitors, and discover customer insights. With Brand24, you can track mentions of your brand across social media, news, blogs, videos, forums, podcasts, reviews, and more. You can also use Brand24 to track hashtags, measure the reach of your marketing campaigns, and get access to valuable customer insights.
Chative.IO
Chative is an AI-powered platform that helps e-commerce and online businesses engage with customers through live chat and chatbots. It offers an Omni-channel inbox to streamline and manage all chats across channels, e-commerce messaging to stay in touch with customers and create new orders, CRM for social messaging to unify customer profiles, and AI agent & automation to automate personalized engagement and support. Chative empowers businesses to centralize data, enhance customer insights, personalize recommendations, and automate repetitive tasks to drive sales and improve customer satisfaction.
UserTesting
UserTesting is an AI-powered human insight platform that helps businesses transform how they build products and experiences. It allows users to gather feedback from real people through video reviews, surveys, and insights sharing. The platform offers comprehensive testing capabilities, identifies insights, measures performance, and scales insights across organizations. UserTesting is trusted by over 3,000 top brands and provides enhanced AI-powered surveys for easy insight-sharing, fostering collaboration at every stage of product development.
Laxis
Laxis is an AI Meeting Assistant designed to empower revenue teams by capturing and distilling key insights from customer interactions effortlessly. It offers seamless integration across platforms, from online meetings to CRM updates, with a user-friendly interface. Laxis helps users stay focused during meetings, auto-generate meeting summaries, identify customer requirements, and extract valuable insights. It supports multilingual interactions, real-time transcriptions, and provides answers based on past conversations. Trusted by over 35,000 business professionals from 3000 organizations, Laxis saves time, improves note-taking, and enhances communication with clients and prospects.
Neurons
Neurons is an AI tool designed to help marketers and designers optimize their creatives and improve campaign effectiveness. It provides instant visual feedback, data-driven insights, and scalable attention predictions rooted in neuroscience. The platform is built on the latest advances in cognitive neuroscience, machine learning, AI, and psychology, ensuring scientific validity in its methods and metrics. Neurons aims to reduce guesswork, increase impact, and enable users to make better decisions faster.
SurveyMonkey
SurveyMonkey is the world's most popular survey platform that offers a comprehensive suite of tools for creating surveys, forms, and conducting market research. With advanced features and integrations, SurveyMonkey helps users collect data-driven insights efficiently. The platform caters to various industries and roles, providing solutions for online polls, customer satisfaction, employee feedback, and more. SurveyMonkey Genius, with built-in AI, assists in creating better surveys and spotting insights quickly. Trusted by over 300K organizations worldwide, SurveyMonkey is known for its user-friendly interface and expert templates.
Pivony
Pivony is an AI-powered Consumer Intelligence Platform that helps organizations boost customer focus and close the empathy gap. It utilizes Deep Neural Language Understanding to provide multi-channel consumer insights and drive growth through data-driven decision-making. With features like creating custom dashboards, detecting trends, and generating reports, Pivony empowers customer experience and insight professionals to make informed strategic decisions. The platform is designed to support customer-centric organizations by analyzing customer feedback, tracking performance trends, and sharing insights across teams.
SurveyMonkey
SurveyMonkey is a popular free online survey tool that offers a wide range of features to help users create, distribute, and analyze surveys. With integrations, customizable forms, AI-powered survey creation, and market research solutions, SurveyMonkey caters to various industries and roles. It provides templates for different use cases like customer satisfaction, employee feedback, and event registration. The platform also offers resources, blog posts, and customer success stories to guide users in maximizing the benefits of survey data.
Recontact
Recontact is an AI-powered tool designed to help users analyze and gain insights from user calls efficiently. By leveraging AI technology, Recontact can process and extract valuable information from user conversations, enabling users to understand customer needs, identify trends, and generate detailed reports in a matter of minutes. The tool streamlines the process of listening to call transcripts, making affinity diagrams, and understanding customer requirements, saving users valuable time and effort. Recontact is best suited for early-stage founders, user research teams, and customer support teams looking to analyze user interviews, validate startup ideas, and improve customer interactions.
FlashGPT
FlashGPT is an AI tool that provides rapid AI responses and intelligent insights. It leverages advanced natural language processing algorithms to generate quick and accurate responses to user queries. With its intuitive interface, users can easily interact with the AI to gain valuable insights and information on various topics. FlashGPT is designed to streamline the process of accessing AI capabilities, making it a valuable tool for individuals and businesses looking to leverage AI technology for enhanced decision-making and problem-solving.
Medallia
Medallia is an AI-powered text analytics software that enables users to uncover high-impact insights and drive actions with real-time, human-centric text analytics. It offers comprehensive feedback capture, role-based reporting, AI & analytics, integrations, and enterprise-grade security. The platform helps organizations analyze unstructured data, derive hidden meanings behind words, create customizable KPIs, and build out-of-the-box topic models for various industries and use cases.
ProProfs
ProProfs is a user research and customer feedback software that offers a comprehensive suite of tools for collecting real-time insights from website visitors and app users. With features like AI sentiment analysis, question branching, branding customization, advanced user targeting, and nudge for prototype, ProProfs empowers businesses to gather valuable feedback to enhance user experience, product functionality, and customer satisfaction. The application is designed to help businesses improve website leads, iOS & Android app feedback, NPS, customer experience management, ecommerce conversion, SaaS conversions, and marketing performance. ProProfs is known for its AI-powered analytics and reports, user-friendly interface, and exceptional customer support.
Voicepanel
Voicepanel is an AI-powered platform that helps businesses gather detailed feedback from their customers at unprecedented speed and scale. It uses AI to recruit target audiences, conduct interviews over voice or video, and synthesize actionable insights instantly. Voicepanel's platform is easy to use and can be set up in minutes. It offers a variety of features, including AI interviewing, AI recruiting, and AI synthesis. Voicepanel is a valuable tool for businesses that want to gain a deeper understanding of their customers and make better decisions.
ProspectEdge
ProspectEdge is an AI-powered sales tool designed for B2B teams. It provides valuable insights and data-driven recommendations to enhance sales strategies and improve customer engagement. By leveraging artificial intelligence, ProspectEdge helps businesses identify potential leads, understand customer behavior, and optimize sales processes. With its advanced algorithms and predictive analytics, the tool empowers sales professionals to make informed decisions and drive revenue growth.
42Signals
42Signals is an AI-powered solution suite for consumer brands to anticipate consumer demand, track competition, optimize digital shelves, and grow online sales. The platform provides eCommerce insights on price trends, product stocks, and customer reviews. It offers features such as Digital Shelf Analytics, Voice of Customer Analytics, and Self-Service Dashboards. 42Signals helps brands win in the online retail environment by delivering accurate, fast, and scalable data solutions backed by AI and ML technologies. The platform empowers clients with smart insights for a better future in the fast-moving world of eCommerce.
Talkdesk
Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.
Tiqt
Tiqt is an all-in-one AI-powered platform designed to help WooCommerce businesses grow by simplifying workflow, increasing sales, and providing smart solutions for product and order management. With features like a smart sales assistant chatbot, automated customer support, and product optimization tools, Tiqt aims to revolutionize the e-commerce experience. Say goodbye to lost sales and hello to a seamless shopping journey with Tiqt.
VoiceLine
VoiceLine is an AI-based field sales revenue intelligence tool designed to enhance the efficiency and productivity of field sales teams. It allows users to capture touchpoints using voice commands, automate administrative tasks, and gain actionable insights directly from the field. With advanced speech recognition and offline functionality, VoiceLine offers hands-free operation and superior data quality. The tool integrates seamlessly with various systems, providing customizable automations and actionable insights for better decision-making. VoiceLine prioritizes data security and GDPR compliance, ensuring user privacy and control over their data.
20 - Open Source AI Tools
Customer-Service-Conversational-Insights-with-Azure-OpenAI-Services
This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.
Azure-OpenAI-demos
Azure OpenAI demos is a repository showcasing various demos and use cases of Azure OpenAI services. It includes demos for tasks such as image comparisons, car damage copilot, video to checklist generation, automatic data visualization, text analytics, and more. The repository provides a wide range of examples on how to leverage Azure OpenAI for different applications and industries.
amazon-transcribe-live-call-analytics
The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.
obsei
Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.
claim-ai-phone-bot
AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.
call-center-ai
Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.
call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.
rag-gpt
RAG-GPT is a tool that allows users to quickly launch an intelligent customer service system with Flask, LLM, and RAG. It includes frontend, backend, and admin console components. The tool supports cloud-based and local LLMs, offers quick setup for conversational service robots, integrates diverse knowledge bases, provides flexible configuration options, and features an attractive user interface.
rag-gpt
RAG-GPT is a tool that allows users to quickly launch an intelligent customer service system with Flask, LLM, and RAG. It includes frontend, backend, and admin console components. The tool supports cloud-based and local LLMs, enables deployment of conversational service robots in minutes, integrates diverse knowledge bases, offers flexible configuration options, and features an attractive user interface.
uptrain
UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.
ai-playground
The ai-playground repository contains code from tutorials presented on the Code AI with Rok YouTube channel. It includes tutorials on using the OpenAI Assistants API v1 beta to build personal math tutors, customer support chatbots, and more. Additionally, there are tutorials on using Gemini Pro API, Snowflake Cortex LLM functions, LlamaIndex chat streaming app, Fetch.ai uAgents, Milvus Standalone, spaCy for NER, and more. The repository aims to provide practical examples and guides for developers interested in AI-related projects and tools.
AICentral
AI Central is a powerful tool designed to take control of your AI services with minimal overhead. It is built on Asp.Net Core and dotnet 8, offering fast web-server performance. The tool enables advanced Azure APIm scenarios, PII stripping logging to Cosmos DB, token metrics through Open Telemetry, and intelligent routing features. AI Central supports various endpoint selection strategies, proxying asynchronous requests, custom OAuth2 authorization, circuit breakers, rate limiting, and extensibility through plugins. It provides an extensibility model for easy plugin development and offers enriched telemetry and logging capabilities for monitoring and insights.
ai-collective-tools
ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.
ai-hub
The Enterprise Azure OpenAI Hub is a comprehensive repository designed to guide users through the world of Generative AI on the Azure platform. It offers a structured learning experience to accelerate the transition from concept to production in an Enterprise context. The hub empowers users to explore various use cases with Azure services, ensuring security and compliance. It provides real-world examples and playbooks for practical insights into solving complex problems and developing cutting-edge AI solutions. The repository also serves as a library of proven patterns, aligning with industry standards and promoting best practices for secure and compliant AI development.
crewAI
CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.
AugmentOS
Convoscope is a suite of smart glasses and web tools designed to augment conversations by providing live proactive agents that answer questions, offer definitions, insights, and alternative viewpoints. It includes features like 'Mira' AI Assistant, Convoscope Proactive AI Agents, Language Learning app, Screen Mirror functionality, and upcoming features such as Live Captions, ADHD Glasses, and Live Language Translation. The tool supports various smart glasses models and Android 12+ phones, offering a unique experience for real-life conversations, meetings, and video calls.
awesome-ai-tools
Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.
miyagi
Project Miyagi showcases Microsoft's Copilot Stack in an envisioning workshop aimed at designing, developing, and deploying enterprise-grade intelligent apps. By exploring both generative and traditional ML use cases, Miyagi offers an experiential approach to developing AI-infused product experiences that enhance productivity and enable hyper-personalization. Additionally, the workshop introduces traditional software engineers to emerging design patterns in prompt engineering, such as chain-of-thought and retrieval-augmentation, as well as to techniques like vectorization for long-term memory, fine-tuning of OSS models, agent-like orchestration, and plugins or tools for augmenting and grounding LLMs.
20 - OpenAI Gpts
Free Online Horoscope Reader
A friendly horoscope reader offering astrological insights for entertainment.
Eminem
Yo, it's Eminem, the real Slim Shady! Dive into my mind, explore my raw lyrics, and unravel my journey from Detroit streets to global fame. Feel the intensity of my struggles, triumphs, and everything hip-hop. Let's get real. đ€đ
Football Chatter
A friendly football chatbot focusing on teams, players, and fan insights.
VGO Promo
VGO Promo is a cutting-edge GPT tool provided by vgopromo.com, offering a comprehensive array of exclusive promo codes, referral bonuses, and expert insights across various online gaming and cryptocurrency platforms.
Marianne: Le Tour De France
A friendly tour guide to France, offering travel tips and cultural insights.
The Train Traveler
Friendly train travel guide focusing on the best routes, essential travel information, and personalized travel insights, for both experienced and novice travelers.
PragmaPilot - A Generative AI Use Case Generator
Show me your job description or just describe what you do professionally, and I'll help you identify high value use cases for AI in your day-to-day work. I'll also coach you on simple techniques to get the best out of ChatGPT.
Kanin
GrĂ€v dig djupare ner i kaninhĂ„let đ°Skriv en frĂ„ga đ° Du fĂ„r ett svar đ° Och sju följdfrĂ„gor med olika vinklar: 1) Fördjupande 2) AngrĂ€nsande 3) FrĂ„ga med siffra/ord som svar 4) Fantasifull 5) Relaterad till mĂ€nniskan 6) Historik 7) Framtidsorienterad đ°
PolisEthic
PolĂtico portuguĂȘs, crĂtico do populismo, defensor da liberdade, liberal-social e de centro-esquerda.
MiniVC
This is the AI version of David Teten of Coolwater Capital. David is Founder of PEVCtech.com, FoundersNextMove.com, and VersatileVC.com.