Best AI tools for< Customer Support Agents >
Infographic
20 - AI tool Sites
![SiteGPT Screenshot](/screenshots/sitegpt.ai.jpg)
SiteGPT
SiteGPT is a customer support chatbot that can be trained on your website content. It can answer questions, provide support, and even generate leads. SiteGPT is easy to use and integrates with your favorite tools. With SiteGPT, you can provide 24/7 support to your customers without having to hire a large team of support agents.
![Twig AI Screenshot](/screenshots/twig.so.jpg)
Twig AI
Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.
![Tidio Screenshot](/screenshots/www.tidio.com.jpg)
Tidio
Tidio is an AI-powered customer service solution that helps businesses automate support, convert more leads, and increase revenue. With Lyro AI Chatbot, businesses can answer up to 70% of customer inquiries without human intervention, freeing up support agents to focus on high-value requests. Tidio also offers live chat, helpdesk, and automation features to help businesses provide excellent customer support and grow their business.
![Ringly.io Screenshot](/screenshots/ringly.io.jpg)
Ringly.io
Ringly.io is an AI-powered phone support solution designed specifically for e-commerce businesses. It offers a range of features to help businesses automate their customer service operations, including the ability to personalize AI customer support agents, answer customer questions with AI, initiate calls to customers with abandoned carts, automatically inform customers about order tracking status, and speak with thousands of people at the same time. Ringly.io also provides an analytics dashboard to help businesses track their progress and identify areas for improvement.
![Triplo AI Screenshot](/screenshots/triplo.ai.jpg)
Triplo AI
Triplo AI is an AI-powered assistant designed to enhance productivity by providing real-time assistance, content generation, context-aware translations, and automation features. It supports over 200 languages, integrates with various tools, and offers customizable prompts to meet diverse needs. Users can access Triplo AI on multiple operating systems and devices, making it a versatile and powerful tool for researchers, content writers, business professionals, and more.
![Tiledesk Screenshot](/screenshots/tiledesk.com.jpg)
Tiledesk
Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.
![Fini Screenshot](/screenshots/usefini.com.jpg)
Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.
![AI-powered Developer Relations Agents Screenshot](/screenshots/assisterr.xyz.jpg)
AI-powered Developer Relations Agents
This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.
![Zenbots Screenshot](/screenshots/zenbots.ai.jpg)
Zenbots
Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.
![Regal Screenshot](/screenshots/regal.io.jpg)
Regal
Regal is an AI-powered contact center software that leverages AI agents and automated personalization to drive better sales, support, and retention. It offers a range of products and solutions tailored for complex enterprises, with features such as Generative AI for contact centers, AI phone agents, AI SMS agents, unified customer profile analytics, journey builder, IVR, sales dialer, branded caller ID, spam remediation, and more. Regal aims to transform customer conversations by providing super-human agents and tools to empower teams, resulting in game-changing outcomes for high-consideration industries.
![ResolveAI Screenshot](/screenshots/resolveai.co.jpg)
ResolveAI
ResolveAI is a platform that allows users to create and train AI agents for customer service. These agents can be used to automate tasks such as answering FAQs, scheduling meetings, and collecting leads. ResolveAI's agents are trained using a variety of sources, including documents, website pages, and live data sources. Once trained, agents can be customized to fit the user's brand and integrated with a variety of platforms, including websites, social media, and messaging apps.
![Converso Screenshot](/screenshots/converso.io.jpg)
Converso
Converso is an AI-powered customer support platform that enables businesses to connect their own AI Assistant with a shared team inbox, thereby automating first-line customer support and reducing workload for front-line agents. AI Assistants can be connected to different channels, such as webchat, WhatsApp, SMS, and conversations can be transferred to a human agent in the event that the query is too complex for the AI Assistant to manage. Converso also enables outbound conversations via WhatsApp and SMS, managed via the same inbox, for proactive customer engagement.
![Mithrin Screenshot](/screenshots/mithrin.ai.jpg)
Mithrin
Mithrin is an AI chatbot application that offers chatbot agents with custom knowledge integration and a variety of smart tools to improve customer interactions. It provides businesses with the ability to create intelligent chatbots that can engage with customers, answer queries, and provide personalized assistance. Mithrin's advanced features and user-friendly interface make it a valuable tool for companies looking to enhance their customer service and streamline communication processes.
![Autocalls.ai Screenshot](/screenshots/autocalls.ai.jpg)
Autocalls.ai
Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.
![Unitary Virtual Agents Screenshot](/screenshots/unitary.ai.jpg)
Unitary Virtual Agents
Unitary Virtual Agents is an AI BPO application that offers virtual agents for customer, marketplace, and safety operations. It provides a solution to replace manual effort with a blend of AI agents and expert humans, ensuring fast responses, cost-effectiveness, and human-level accuracy without the need for engineering integration. The application aims to minimize costs, improve response time, automate tasks, maintain high accuracy, and offer easy integration for businesses across various industries.
![Ultimate Screenshot](/screenshots/ultimate.ai.jpg)
Ultimate
Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.
![SupportLogic Screenshot](/screenshots/www.supportlogic.com.jpg)
SupportLogic
SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.
![Forethought Screenshot](/screenshots/forethought.ai.jpg)
Forethought
Forethought is a customer support AI platform that uses generative AI to automate tasks and improve efficiency. It offers a range of features including automatic ticket resolution, sentiment analysis, and agent assist. Forethought's platform is designed to help businesses save costs, improve customer satisfaction, and increase agent productivity.
![Chatsimple Screenshot](/screenshots/www.chatsimple.ai.jpg)
Chatsimple
Chatsimple is an AI Copilot Chatbot Builder Platform that transforms websites into intelligent sales agents. It offers personalized agents for every visitor, supports over 175 languages, and provides proactive engagement with potential buyers. Chatsimple helps businesses increase engagement, drive sales meetings, capture leads, and offer personalized responses to visitors, ultimately enhancing customer experience and boosting conversions.
![GetVocal AI Screenshot](/screenshots/getvocal.ai.jpg)
GetVocal AI
GetVocal AI is an artificial intelligence platform that automates sales calls, offering a 24/7 telephonic agent service to optimize and expand a company's sales operations. It provides reliable AI phone agents trained on user data to handle complex discussions seamlessly integrated into the team's workflow. The platform offers unlimited near-human calls, advanced conversational intelligence, continuous learning, and personalized training for agents. GetVocal AI aims to empower businesses to grow sales, increase efficiency, and enhance customer interactions through AI-driven solutions.
20 - Open Source Tools
![Top-AI-Tools Screenshot](/screenshots_githubs/ghimiresunil-Top-AI-Tools.jpg)
Top-AI-Tools
Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.
![multi-agent-orchestrator Screenshot](/screenshots_githubs/awslabs-multi-agent-orchestrator.jpg)
multi-agent-orchestrator
Multi-Agent Orchestrator is a flexible and powerful framework for managing multiple AI agents and handling complex conversations. It intelligently routes queries to the most suitable agent based on context and content, supports dual language implementation in Python and TypeScript, offers flexible agent responses, context management across agents, extensible architecture for customization, universal deployment options, and pre-built agents and classifiers. It is suitable for various applications, from simple chatbots to sophisticated AI systems, accommodating diverse requirements and scaling efficiently.
![mahilo Screenshot](/screenshots_githubs/wjayesh-mahilo.jpg)
mahilo
Mahilo is a flexible framework for creating multi-agent systems that can interact with humans while sharing context internally. It allows developers to set up complex agent networks for various applications, from customer service to emergency response simulations. Agents can communicate with each other and with humans, making the system efficient by handling context from multiple agents and helping humans stay focused on specific problems. The system supports Realtime API for voice interactions, WebSocket-based communication, flexible communication patterns, session management, and easy agent definition.
![flo-ai Screenshot](/screenshots_githubs/rootflo-flo-ai.jpg)
flo-ai
Flo AI is a Python framework that enables users to build production-ready AI agents and teams with minimal code. It allows users to compose complex AI architectures using pre-built components while maintaining the flexibility to create custom components. The framework supports composable, production-ready, YAML-first, and flexible AI systems. Users can easily create AI agents and teams, manage teams of AI agents working together, and utilize built-in support for Retrieval-Augmented Generation (RAG) and compatibility with Langchain tools. Flo AI also provides tools for output parsing and formatting, tool logging, data collection, and JSON output collection. It is MIT Licensed and offers detailed documentation, tutorials, and examples for AI engineers and teams to accelerate development, maintainability, scalability, and testability of AI systems.
![GenAI_Agents Screenshot](/screenshots_githubs/NirDiamant-GenAI_Agents.jpg)
GenAI_Agents
GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.
![Tools4AI Screenshot](/screenshots_githubs/vishalmysore-Tools4AI.jpg)
Tools4AI
Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.
![ai-playground Screenshot](/screenshots_githubs/rokbenko-ai-playground.jpg)
ai-playground
The ai-playground repository contains code from tutorials presented on the Code AI with Rok YouTube channel. It includes tutorials on using the OpenAI Assistants API v1 beta to build personal math tutors, customer support chatbots, and more. Additionally, there are tutorials on using Gemini Pro API, Snowflake Cortex LLM functions, LlamaIndex chat streaming app, Fetch.ai uAgents, Milvus Standalone, spaCy for NER, and more. The repository aims to provide practical examples and guides for developers interested in AI-related projects and tools.
![pipecat Screenshot](/screenshots_githubs/pipecat-ai-pipecat.jpg)
pipecat
Pipecat is an open-source framework designed for building generative AI voice bots and multimodal assistants. It provides code building blocks for interacting with AI services, creating low-latency data pipelines, and transporting audio, video, and events over the Internet. Pipecat supports various AI services like speech-to-text, text-to-speech, image generation, and vision models. Users can implement new services and contribute to the framework. Pipecat aims to simplify the development of applications like personal coaches, meeting assistants, customer support bots, and more by providing a complete framework for integrating AI services.
![ai-collective-tools Screenshot](/screenshots_githubs/Hyraze-ai-collective-tools.jpg)
ai-collective-tools
ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.
![ChatBook Screenshot](/screenshots_githubs/chatbookai-ChatBook.jpg)
ChatBook
ChatBook provides a one-stop AI service, including basic AI dialogue, AI role agents, AI customer service, AI knowledge base, AI mind map generation, and AI PPTX generation. Users can define AI workflows freely to handle more complex business scenarios. The backend uses serverless functions with data stored in the ./data directory. The tool allows administrators to manage knowledge bases, configure keys, and review user registrations. Normal users can directly use AI models and knowledge bases after registration. The technology stack includes LLM models like Langchain, Pinecone, OpenAi, Gemini, Baidu Wenxin, Node Express for backend, and React, NextJS, MUI for frontend.
![tiledesk-dashboard Screenshot](/screenshots_githubs/Tiledesk-tiledesk-dashboard.jpg)
tiledesk-dashboard
Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.
![generative-ai-amazon-bedrock-langchain-agent-example Screenshot](/screenshots_githubs/aws-samples-generative-ai-amazon-bedrock-langchain-agent-example.jpg)
generative-ai-amazon-bedrock-langchain-agent-example
This repository provides a sample solution for building generative AI agents using Amazon Bedrock, Amazon DynamoDB, Amazon Kendra, Amazon Lex, and LangChain. The solution creates a generative AI financial services agent capable of assisting users with account information, loan applications, and answering natural language questions. It serves as a launchpad for developers to create personalized conversational agents for applications like chatbots and virtual assistants.
![ax Screenshot](/screenshots_githubs/ax-llm-ax.jpg)
ax
Ax is a Typescript library that allows users to build intelligent agents inspired by agentic workflows and the Stanford DSP paper. It seamlessly integrates with multiple Large Language Models (LLMs) and VectorDBs to create RAG pipelines or collaborative agents capable of solving complex problems. The library offers advanced features such as streaming validation, multi-modal DSP, and automatic prompt tuning using optimizers. Users can easily convert documents of any format to text, perform smart chunking, embedding, and querying, and ensure output validation while streaming. Ax is production-ready, written in Typescript, and has zero dependencies.
![letta Screenshot](/screenshots_githubs/letta-ai-letta.jpg)
letta
Letta is an open source framework for building stateful LLM applications. It allows users to build stateful agents with advanced reasoning capabilities and transparent long-term memory. The framework is white box and model-agnostic, enabling users to connect to various LLM API backends. Letta provides a graphical interface, the Letta ADE, for creating, deploying, interacting, and observing with agents. Users can access Letta via REST API, Python, Typescript SDKs, and the ADE. Letta supports persistence by storing agent data in a database, with PostgreSQL recommended for data migrations. Users can install Letta using Docker or pip, with Docker defaulting to PostgreSQL and pip defaulting to SQLite. Letta also offers a CLI tool for interacting with agents. The project is open source and welcomes contributions from the community.
![vector-vein Screenshot](/screenshots_githubs/AndersonBY-vector-vein.jpg)
vector-vein
VectorVein is a no-code AI workflow software inspired by LangChain and langflow, aiming to combine the powerful capabilities of large language models and enable users to achieve intelligent and automated daily workflows through simple drag-and-drop actions. Users can create powerful workflows without the need for programming, automating all tasks with ease. The software allows users to define inputs, outputs, and processing methods to create customized workflow processes for various tasks such as translation, mind mapping, summarizing web articles, and automatic categorization of customer reviews.
![GenAI-Showcase Screenshot](/screenshots_githubs/mongodb-developer-GenAI-Showcase.jpg)
GenAI-Showcase
The Generative AI Use Cases Repository showcases a wide range of applications in generative AI, including Retrieval-Augmented Generation (RAG), AI Agents, and industry-specific use cases. It provides practical notebooks and guidance on utilizing frameworks such as LlamaIndex and LangChain, and demonstrates how to integrate models from leading AI research companies like Anthropic and OpenAI.
![giskard Screenshot](/screenshots_githubs/Giskard-AI-giskard.jpg)
giskard
Giskard is an open-source Python library that automatically detects performance, bias & security issues in AI applications. The library covers LLM-based applications such as RAG agents, all the way to traditional ML models for tabular data.
20 - OpenAI Gpts
![Wordon, World's Worst Customer | Divergent AI Screenshot](/screenshots_gpts/g-DJGE3shLD.jpg)
Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
![AutoChatGPT Screenshot](/screenshots_gpts/g-p8nllLXjE.jpg)
AutoChatGPT
Have a large task to accomplish? AutoChatGPT will continually review and give itself new instructions to complete a task using expert agents.
![Agent Prompt Generator for LLM's Screenshot](/screenshots_gpts/g-8qIKJ1ORT.jpg)
Agent Prompt Generator for LLM's
This GPT generates the best possible LLM-agents for your system prompts. You can also specify the model size, like 3B, 33B, 70B, etc.
![Auto Prompt Agent 🚩 Screenshot](/screenshots_gpts/g-f27vXnAkX.jpg)
Auto Prompt Agent 🚩
Prompt Engineer automatically enhances the prompt, autonomously reasons based on that prompt, and generates exceptional responses.
![Returns Screenshot](/screenshots_gpts/g-ZyfpuwbIJ.jpg)
Returns
Expert in product return policies and consumer rights, with a focus on clarity and support.
![AIKIARA Screenshot](/screenshots_gpts/g-b5KfAMQZ9.jpg)
AIKIARA
I'm AIKIARA, your new AI assistant. Feel free to ask: ✨Professional development 🔍 In-depth research 🎨 Creative ideas 📚 Educational Insights 💡Tech support, and much more.🌟
![selfREFLECT Screenshot](/screenshots_gpts/g-gJDWI4chn.jpg)
selfREFLECT
Self Discover: Self-Composing Reasoning Structures. A self-reflecting reasoning agent.
![Roster Assistant Screenshot](/screenshots_gpts/g-RWpXLZ5lS.jpg)
Roster Assistant
Assist employees at Roster in creating marketing copy, features, support docs, and more.