Best AI tools for< Support Workflows >

Brainfish is an AI-powered platform that aims to transform customer experience by providing AI-powered answers, support, and product discovery throughout the full product journey. It offers dynamic CTAs, resolution paths, real-time alerts, guidance, and live communication to enhance user experience. Brainfish utilizes powerful ML models for a refreshing search experience, individualizes user journeys at scale, and provides behavioral data tracking for insights into user behavior. The platform helps in driving pipeline and product-led growth, personalizing onboarding and training, engaging users with real-time proactive guidance, deflecting issues while boosting NPS, helping users discover new features, and automating key support workflows for efficient growth.

Aide is an AI platform designed to enhance customer support operations. It offers a range of features to help businesses gain insights into customer needs, automate support processes, improve agent efficiency, and train AI chatbots. Aide's key capabilities include customer insights, workflow automation, agent assist, and AI chatbots. With Aide, businesses can analyze customer conversations, identify pain points, and automate repetitive tasks to streamline support operations and improve customer satisfaction.

User.com is a marketing automation platform that helps businesses automate their marketing, sales, and customer support workflows. It offers a range of features, including a drag-and-drop automation builder, email marketing, live chat, and a CRM. User.com is designed to help businesses improve their customer engagement and conversion rates.

Legal Benchmarks is a platform that provides independent lawyer-led AI evaluations for in-house legal work in the legal industry. The platform evaluates AI assistants on critical legal tasks like contract drafting and information extraction. It offers rankings based on how different AI tools perform on real-world legal tasks, helping legal teams understand and adopt AI solutions. Legal Benchmarks also allows legal AI vendors to submit their tools for evaluation and provides access to customized private reports, insights, and practical breakdowns of AI tools' performance.

Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.

Workativ is a no-code workflow automation platform that offers app integration and conversational AI chatbot capabilities for workplace support automation. It allows users to streamline their business processes by automating repetitive tasks without the need for coding knowledge. With Workativ, organizations can improve efficiency, reduce manual errors, and enhance employee productivity. The platform is designed to simplify complex workflows and provide a seamless user experience, making it an ideal solution for businesses looking to optimize their operations.

Aisera is a generative AI platform that provides various AI-powered solutions for businesses, including AI Copilot, AI Search, AI Assist, and AI Voice Bot. These solutions are designed to automate tasks, improve efficiency, and enhance customer experience. Aisera's AI Copilot acts as a proactive concierge, providing personalized assistance and automating workflows. AI Search offers enterprise-wide search capabilities powered by large language models (LLMs), ensuring personalized and privacy-aware results. AI Assist empowers agents with real-time answers, summaries, and next-best actions, boosting their productivity. AI Voice Bot enables natural language interactions, providing instant support and automating routine tasks.

Alltius is an AI platform that offers conversational AI agents for sales and support solutions in industries such as insurance, financial services, banking, SaaS, and industrial sectors. It provides personalized storytelling, instant help, and support for users, sales reps, and field staff. Alltius aims to redefine customer experiences by providing accurate responses, in-depth answers, and ensuring data privacy and security. The platform is designed to enhance customer interactions, increase sales conversions, and resolve customer queries efficiently.

Nurix AI is a custom AI agent partner that offers solutions to automate workflows, build AI products, and transform enterprise workflows. Their AI agents enable proactive actions, seamless integration, and advanced voice capabilities. Nurix provides end-to-end AI solutions tailored for startups, with a team of experts from leading tech companies. Clients benefit from improved sales conversions, increased sales reach, and cost efficiency. Nurix is trusted by leading brands to deliver cutting-edge AI solutions.

Azara.AI is an AI tool that automates workflows, saving hours and enabling fast scaling. It allows users to handle tasks with the help of AI-generated workflows and actions. The tool offers no-code automations with secure, encrypted, and compliant features. Users can easily build automations from private company data, enhancing productivity and efficiency. Azara.AI simplifies the process of building, deploying, and managing AI agents without requiring technical expertise.

Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.

Hour One is an AI-powered video creation platform that helps businesses create engaging and effective videos without the need for professional videographers or expensive equipment. With Hour One, you can create videos for a variety of purposes, including training, marketing, sales, and customer support. Hour One's AI-powered video generator makes it easy to create high-quality videos quickly and easily, even if you don't have any design or editing skills.

Smart Dictate is a context-aware dictation and AI chat application designed for the web. It utilizes AI technology to understand technical terms, names, and industry jargon automatically, providing users with accurate transcriptions across various platforms. With lightning-fast speed and real-time transcription capabilities, Smart Dictate aims to enhance workflows and save users valuable time in tasks such as email communication, social media interactions, and documentation.

Bizway is a solo business planning software that uses AI to help businesses automate tasks, create plans, and make decisions. With Bizway, businesses can create AI assistants that can help with a variety of tasks, such as writing marketing content, performing market research, and providing customer support. Bizway also offers a library of pre-built AI assistants that can help businesses get started with using AI. Bizway is designed to be easy to use, with no coding required. It is also affordable, with plans starting at just $10 per month.

Respell is an AI-powered platform that enables businesses to run their operations with agentic AI workflows. It offers advanced AI automation capabilities for various tasks such as lead generation, email marketing, user research, project management, customer support, and data management. Respell leverages cutting-edge AI models from OpenAI, Anthropic, Cohere, and other open-source providers to provide prompt assistance and custom-built agents for research, phone calls, integrations, and more. The platform ensures enterprise security with SOC II compliance, compliant models, and advanced PII & Prompt Injection Prevention. Users can create custom spells, automate workflows, integrate with popular platforms, and leverage AI to analyze and act on data for smarter decision-making.

Chaindesk is a no-code platform that allows businesses to train custom ChatGPT chatbots on their own data. With Chaindesk, businesses can automate customer support, lead generation, and more. Chaindesk's chatbots are secure, precise, and can be deployed on a variety of platforms, including websites, WhatsApp, and Slack.

Moveworks is an AI-powered employee support platform that automates tasks, provides information, and creates content across various business applications. It offers features such as task automation, ticket automation, enterprise search, data lookups, knowledge management, employee notifications, approval workflows, and internal communication. Moveworks integrates with numerous business applications and is trusted by over 5 million employees at 300+ companies.

Risotto is an AI help desk application designed to streamline IT support processes. It offers features such as automatic ticket creation, routing, workflows, and escalations, as well as integrations with popular knowledge stores. Risotto aims to enhance security, improve employee experience, and save time and money by automating access requests and providing 24/7 support. The application leverages AI to provide fast responses, reduce support overhead, and handle access requests through natural language, ultimately making IT teams more efficient and effective.

CoSupport AI is an all-in-one generative AI solution for customer support, offering custom AI models, unlimited user access, non-hallucinating AI, transparent pricing, and enterprise-grade security. It provides autonomous AI agents that handle customer inquiries with high accuracy, redefining customer support efficiency and productivity. The AI solution automates routine queries, enhances agent productivity, and delivers AI-driven insights and analytics. CoSupport AI is recognized for its advanced features, cost savings, and scalability, making it a go-to solution for modern customer support across various industries.

Tekst is an AI-powered platform that helps businesses automate their email, ticket, and other communication workflows. By leveraging text intelligence, Tekst enables enterprises to gain insights into their communication data, optimize critical workflows, and deliver better customer service. With its advanced AI capabilities, Tekst can analyze messages, enrich them with tags, reroute them to the correct inbox, and even automate responses, significantly reducing the time wasted on manual tasks.

Obot is an open source AI agent platform that allows users to build agents for various use cases such as copilots, assistants, and autonomous workflows. It offers integration with leading LLM providers, built-in RAG for data, easy integration with custom web services and APIs, and OAuth 2.0 authentication.

Ling is a workflow framework supporting streaming of structured content from large language models. It enables quick responses to content streams, reducing waiting times. Ling parses JSON data streams character by character in real-time, outputting content in jsonuri format. It facilitates immediate front-end processing by converting content during streaming input. The framework supports data stream output via JSONL protocol, correction of token errors in JSON output, complex asynchronous workflows, status messages during streaming output, and Server-Sent Events.

Ailoy is a lightweight library for building AI applications such as agent systems or RAG pipelines with ease. It enables AI features effortlessly, supporting AI models locally or via cloud APIs, multi-turn conversation, system message customization, reasoning-based workflows, tool calling capabilities, and built-in vector store support. It also supports running native-equivalent functionality in web browsers using WASM. The library is in early development stages and provides examples in the `examples` directory for inspiration on building applications with Agents.

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