Best AI tools for< Support Workflows >

Unthread is an AI-powered support tool designed to streamline and automate customer support processes within Slack. It offers features such as AI-generated support responses, shared email inbox integration, in-app live chat, and ticket tracking. Unthread helps teams prioritize, assign, and resolve support tickets efficiently by leveraging AI technology. It also allows for seamless integration with task managers, CRMs, and other tools to enhance support workflows.

Brainfish is an AI-powered platform that aims to transform customer experience by providing AI-powered answers, support, and product discovery throughout the full product journey. It offers dynamic CTAs, resolution paths, real-time alerts, guidance, and live communication to enhance user experience. Brainfish utilizes powerful ML models for a refreshing search experience, individualizes user journeys at scale, and provides behavioral data tracking for insights into user behavior. The platform helps in driving pipeline and product-led growth, personalizing onboarding and training, engaging users with real-time proactive guidance, deflecting issues while boosting NPS, helping users discover new features, and automating key support workflows for efficient growth.

Aide is an AI platform designed to enhance customer support operations. It offers a range of features to help businesses gain insights into customer needs, automate support processes, improve agent efficiency, and train AI chatbots. Aide's key capabilities include customer insights, workflow automation, agent assist, and AI chatbots. With Aide, businesses can analyze customer conversations, identify pain points, and automate repetitive tasks to streamline support operations and improve customer satisfaction.

Tiledesk is an AI-powered platform that offers automated customer service solutions with AI agents. It enables businesses to build AI assistants, deploy them across various channels, and streamline customer interactions. Tiledesk helps in automating internal tasks, enhancing support, and achieving tangible results. The platform integrates Generative AI to provide accurate and natural responses, boosting productivity and efficiency. Tiledesk bridges the gap between AI and human support, ensuring seamless customer service experiences.

User.com is a marketing automation platform that helps businesses automate their marketing, sales, and customer support workflows. It offers a range of features, including a drag-and-drop automation builder, email marketing, live chat, and a CRM. User.com is designed to help businesses improve their customer engagement and conversion rates.

Totoy is a cutting-edge Document AI tool that redefines the way you handle documents. With Totoy's API, you can effortlessly explain, classify, and create knowledge bases from various types of documents without the need for extensive training or prior datasets. The tool supports over 50 languages and works with plain text, images, and PDFs, making it versatile and user-friendly. Totoy is ideal for automating workflows, complying with accessibility laws, and creating custom AI assistants for employees or customers.

Workativ is a no-code workflow automation platform that offers app integration and conversational AI chatbot capabilities for workplace support automation. It allows users to streamline their business processes by automating repetitive tasks without the need for coding knowledge. With Workativ, organizations can improve efficiency, reduce manual errors, and enhance employee productivity. The platform is designed to simplify complex workflows and provide a seamless user experience, making it an ideal solution for businesses looking to optimize their operations.

Aisera is a generative AI platform that provides various AI-powered solutions for businesses, including AI Copilot, AI Search, AI Assist, and AI Voice Bot. These solutions are designed to automate tasks, improve efficiency, and enhance customer experience. Aisera's AI Copilot acts as a proactive concierge, providing personalized assistance and automating workflows. AI Search offers enterprise-wide search capabilities powered by large language models (LLMs), ensuring personalized and privacy-aware results. AI Assist empowers agents with real-time answers, summaries, and next-best actions, boosting their productivity. AI Voice Bot enables natural language interactions, providing instant support and automating routine tasks.

Azara.AI is an AI tool that automates workflows, saving hours and enabling fast scaling. It allows users to handle tasks with the help of AI-generated workflows and actions. The tool offers no-code automations with secure, encrypted, and compliant features. Users can easily build automations from private company data, enhancing productivity and efficiency. Azara.AI simplifies the process of building, deploying, and managing AI agents without requiring technical expertise.

Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.

Hour One is an AI-powered video creation platform that helps businesses create engaging and effective videos without the need for professional videographers or expensive equipment. With Hour One, you can create videos for a variety of purposes, including training, marketing, sales, and customer support. Hour One's AI-powered video generator makes it easy to create high-quality videos quickly and easily, even if you don't have any design or editing skills.

Respell is an AI-powered platform that enables businesses to run their operations more efficiently by automating various workflows using advanced AI models. It offers a wide range of features such as AI automation for emails, lead management, content generation, and more. With Respell, users can leverage cutting-edge AI models from OpenAI, Anthropic, Cohere, and other providers to streamline tasks and decision-making processes. The platform ensures enterprise security with SOC II compliance and provides a user-friendly interface for creating custom AI-powered workflows without the need for coding.

Bizway is a solo business planning software that uses AI to help businesses automate tasks, create plans, and make decisions. With Bizway, businesses can create AI assistants that can help with a variety of tasks, such as writing marketing content, performing market research, and providing customer support. Bizway also offers a library of pre-built AI assistants that can help businesses get started with using AI. Bizway is designed to be easy to use, with no coding required. It is also affordable, with plans starting at just $10 per month.

Chaindesk is a no-code platform that allows businesses to train custom ChatGPT chatbots on their own data. With Chaindesk, businesses can automate customer support, lead generation, and more. Chaindesk's chatbots are secure, precise, and can be deployed on a variety of platforms, including websites, WhatsApp, and Slack.

Moveworks is an AI-powered employee support platform that automates tasks, provides information, and creates content across various business applications. It offers features such as task automation, ticket automation, enterprise search, data lookups, knowledge management, employee notifications, approval workflows, and internal communication. Moveworks integrates with numerous business applications and is trusted by over 5 million employees at 300+ companies.

Risotto is an AI help desk application designed to streamline IT support processes. It offers features such as automatic ticket creation, routing, workflows, and escalations, as well as integrations with popular knowledge stores. Risotto aims to enhance security, improve employee experience, and save time and money by automating access requests and providing 24/7 support. The application leverages AI to provide fast responses, reduce support overhead, and handle access requests through natural language, ultimately making IT teams more efficient and effective.

Tekst is an AI-powered platform that helps businesses automate their email, ticket, and other communication workflows. By leveraging text intelligence, Tekst enables enterprises to gain insights into their communication data, optimize critical workflows, and deliver better customer service. With its advanced AI capabilities, Tekst can analyze messages, enrich them with tags, reroute them to the correct inbox, and even automate responses, significantly reducing the time wasted on manual tasks.

ConnectPlex is an AI-based B2B sales and support platform that offers LeadBots to generate warm leads and ChatBots to automate company processes. It leverages artificial intelligence to assist in lead generation, customer engagement, and data analysis, helping businesses drive growth and efficiency. Trusted by over 100,000 professionals globally, ConnectPlex is known for its intuitive platform, extensive capabilities, and high email accuracy rates.

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Zoom is an AI-powered platform that offers a wide range of communication and productivity tools to enhance team effectiveness and skills. It provides features such as team chat, phone, mail, calendar scheduler, productivity docs, whiteboard, clips, notes, app marketplace, digital signage, visitor management, and more. Zoom aims to streamline communication, increase employee engagement, and improve productivity across various industries and audiences. The platform also offers developer tools, solutions for partners, and resources like webinars, events, and customer stories.

Fuji-Web is an intelligent AI partner designed for full browser automation. It autonomously navigates websites and performs tasks on behalf of the user while providing explanations for each action step. Users can easily install the extension in their browser, access the Fuji icon to input tasks, and interact with the tool to streamline web browsing tasks. The tool aims to enhance user productivity by automating repetitive web actions and providing a seamless browsing experience.

InvokeAI is a leading creative engine built to empower professionals and enthusiasts alike. Generate and create stunning visual media using the latest AI-driven technologies. InvokeAI offers an industry leading Web Interface, interactive Command Line Interface, and also serves as the foundation for multiple commercial products.

The Bee Agent Framework is an open-source tool for building, deploying, and serving powerful agentic workflows at scale. It provides AI agents, tools for creating workflows in Javascript/Python, a code interpreter, memory optimization strategies, serialization for pausing/resuming workflows, traceability features, production-level control, and upcoming features like model-agnostic support and a chat UI. The framework offers various modules for agents, llms, memory, tools, caching, errors, adapters, logging, serialization, and more, with a roadmap including MLFlow integration, JSON support, structured outputs, chat client, base agent improvements, guardrails, and evaluation.

Visionatrix is a project aimed at providing easy use of ComfyUI workflows. It offers simplified setup and update processes, a minimalistic UI for daily workflow use, stable workflows with versioning and update support, scalability for multiple instances and task workers, multiple user support with integration of different user backends, LLM power for integration with Ollama/Gemini, and seamless integration as a service with backend endpoints and webhook support. The project is approaching version 1.0 release and welcomes new ideas for further implementation.

LangGraph Studio is a specialized agent IDE that enables visualization, interaction, and debugging of complex agentic applications. It offers visual graphs and state editing to better understand agent workflows and iterate faster. Users can collaborate with teammates using LangSmith to debug failure modes. The tool integrates with LangSmith and requires Docker installed. Users can create and edit threads, configure graph runs, add interrupts, and support human-in-the-loop workflows. LangGraph Studio allows interactive modification of project config and graph code, with live sync to the interactive graph for easier iteration on long-running agents.

ComfyUI Mini is a lightweight and mobile-friendly frontend designed to run ComfyUI workflows. It allows users to save workflows locally on their device or PC, easily import workflows, and view generation progress information. The tool requires ComfyUI to be installed on the PC and a modern browser with WebSocket support on the mobile device. Users can access the WebUI by running the app and connecting to the local address of the PC. ComfyUI Mini provides a simple and efficient way to manage workflows on mobile devices.

DataDreamer is a powerful open-source Python library designed for prompting, synthetic data generation, and training workflows. It is simple, efficient, and research-grade, allowing users to create prompting workflows, generate synthetic datasets, and train models with ease. The library is built for researchers, by researchers, focusing on correctness, best practices, and reproducibility. It offers features like aggressive caching, resumability, support for bleeding-edge techniques, and easy sharing of datasets and models. DataDreamer enables users to run multi-step prompting workflows, generate synthetic datasets for various tasks, and train models by aligning, fine-tuning, instruction-tuning, and distilling them using existing or synthetic data.

COMFYUI LLM PARTY is a node library designed for LLM workflow development in ComfyUI, an extremely minimalist UI interface primarily used for AI drawing and SD model-based workflows. The project aims to provide a complete set of nodes for constructing LLM workflows, enabling users to easily integrate them into existing SD workflows. It features various functionalities such as API integration, local large model integration, RAG support, code interpreters, online queries, conditional statements, looping links for large models, persona mask attachment, and tool invocations for weather lookup, time lookup, knowledge base, code execution, web search, and single-page search. Users can rapidly develop web applications using API + Streamlit and utilize LLM as a tool node. Additionally, the project includes an omnipotent interpreter node that allows the large model to perform any task, with recommendations to use the 'show_text' node for display output.

Geoweaver is an in-browser software that enables users to easily compose and execute full-stack data processing workflows using online spatial data facilities, high-performance computation platforms, and open-source deep learning libraries. It provides server management, code repository, workflow orchestration software, and history recording capabilities. Users can run it from both local and remote machines. Geoweaver aims to make data processing workflows manageable for non-coder scientists and preserve model run history. It offers features like progress storage, organization, SSH connection to external servers, and a web UI with Python support.

moai is a PyTorch-based AI Model Development Kit (MDK) designed to improve data-driven model workflows, design, and understanding. It offers modularity via monads for model building blocks, reproducibility via configuration-based design, productivity via a data-driven domain modelling language (DML), extensibility via plugins, and understanding via inter-model performance and design aggregation. The tool provides specific integrated actions like play, train, evaluate, plot, diff, and reprod to support heavy data-driven workflows with analytics, knowledge extraction, and reproduction. moai relies on PyTorch, Lightning, Hydra, TorchServe, ONNX, Visdom, HiPlot, Kornia, Albumentations, and the wider open-source community for its functionalities.

AutoGroq is a revolutionary tool that dynamically generates tailored teams of AI agents based on project requirements, eliminating manual configuration. It enables users to effortlessly tackle questions, problems, and projects by creating expert agents, workflows, and skillsets with ease and efficiency. With features like natural conversation flow, code snippet extraction, and support for multiple language models, AutoGroq offers a seamless and intuitive AI assistant experience for developers and users.

Quadratic is a modern multiplayer spreadsheet application that integrates Python, AI, and SQL functionalities. It aims to streamline team collaboration and data analysis by enabling users to pull data from various sources and utilize popular data science tools. The application supports building dashboards, creating internal tools, mixing data from different sources, exploring data for insights, visualizing Python workflows, and facilitating collaboration between technical and non-technical team members. Quadratic is built with Rust + WASM + WebGL to ensure seamless performance in the browser, and it offers features like WebGL Grid, local file management, Python and Pandas support, Excel formula support, multiplayer capabilities, charts and graphs, and team support. The tool is currently in Beta with ongoing development for additional features like JS support, SQL database support, and AI auto-complete.

Buildel is an AI automation platform that empowers users to create versatile workflows without writing code. It supports multiple providers and interfaces, offers pre-built use cases, and allows users to bring their own API keys. Ideal for AI-powered document retrieval, conversational interfaces, and data integration. Users can get started at app.buildel.ai or run Buildel locally with Node.js, Elixir/Erlang, Docker, Git, and JQ installed. Join the community on Discord for support and discussions.

Nous is an open-source TypeScript platform for autonomous AI agents and LLM based workflows. It aims to automate processes, support requests, review code, assist with refactorings, and more. The platform supports various integrations, multiple LLMs/services, CLI and web interface, human-in-the-loop interactions, flexible deployment options, observability with OpenTelemetry tracing, and specific agents for code editing, software engineering, and code review. It offers advanced features like reasoning/planning, memory and function call history, hierarchical task decomposition, and control-loop function calling options. Nous is designed to be a flexible platform for the TypeScript community to expand and support different use cases and integrations.

Agent Hub is a platform for AI Agent solutions, containing three different projects aimed at transforming enterprise workflows, enhancing personalized language learning experiences, and enriching multimodal interactions. The projects include GitHub Sentinel for project management and automatic updates, LanguageMentor for personalized language learning support, and ChatPPT for multimodal AI-driven insights and PowerPoint automation in enterprise settings. The future vision of agent-hub is to serve as a launchpad for more AI Agents catering to different industries and pushing the boundaries of AI technology. Users are encouraged to explore, clone the repository, and contribute to the development of transformative AI agents.

Sophia is an open-source TypeScript platform designed for autonomous AI agents and LLM based workflows. It aims to automate processes, review code, assist with refactorings, and support various integrations. The platform offers features like advanced autonomous agents, reasoning/planning inspired by Google's Self-Discover paper, memory and function call history, adaptive iterative planning, and more. Sophia supports multiple LLMs/services, CLI and web interface, human-in-the-loop interactions, flexible deployment options, observability with OpenTelemetry tracing, and specific agents for code editing, software engineering, and code review. It provides a flexible platform for the TypeScript community to expand and support various use cases and integrations.

Ragna is a RAG orchestration framework designed for managing workflows and orchestrating tasks. It provides a comprehensive set of features for users to streamline their processes and automate repetitive tasks. With Ragna, users can easily create, schedule, and monitor workflows, making it an ideal tool for teams and individuals looking to improve their productivity and efficiency. The framework offers extensive documentation, community support, and a user-friendly interface, making it accessible to users of all skill levels. Whether you are a developer, data scientist, or project manager, Ragna can help you simplify your workflow management and boost your overall performance.

HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.

KaibanJS is a JavaScript-native framework for building multi-agent AI systems. It enables users to create specialized AI agents with distinct roles and goals, manage tasks, and coordinate teams efficiently. The framework supports role-based agent design, tool integration, multiple LLMs support, robust state management, observability and monitoring features, and a real-time agentic Kanban board for visualizing AI workflows. KaibanJS aims to empower JavaScript developers with a user-friendly AI framework tailored for the JavaScript ecosystem, bridging the gap in the AI race for non-Python developers.

The OpenAI Completion plugin for Sublime Text provides first-class code assistant support within the editor. It utilizes LLM models to manipulate code, engage in chat mode, and perform various tasks. The plugin supports OpenAI, llama.cpp, and ollama models, allowing users to customize their AI assistant experience. It offers separated chat histories and assistant settings for different projects, enabling context-specific interactions. Additionally, the plugin supports Markdown syntax with code language syntax highlighting, server-side streaming for faster response times, and proxy support for secure connections. Users can configure the plugin's settings to set their OpenAI API key, adjust assistant modes, and manage chat history. Overall, the OpenAI Completion plugin enhances the Sublime Text editor with powerful AI capabilities, streamlining coding workflows and fostering collaboration with AI assistants.

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