Best AI tools for< manage customer loyalty >

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

Saara Inc. offers AI-powered software solutions for e-commerce businesses, addressing challenges such as high customer acquisition costs, low repeat rates, returns fraud, and returns management. Their products include EcoReturns for automated returns and exchanges, EcoShip for intelligent logistics, WyseMe for AI-driven loyalty and rewards, and SalesGPT for LLM-powered sales and conversions. Saara's mission is to help online brands become more profitable and sustainable. They leverage AI to reduce operational costs, retain customers, promote sustainable shopping practices, and increase revenue. Their solutions include: * **Preventing Returns:** Reduce returns by 30% with a 3-layered returns reduction solution. * **Automating Returns:** End-to-end returns automation, reducing turnaround time by half. * **Reducing Customer Acquisition Costs:** AI-powered customer acquisition channels to acquire top customers at affordable costs. * **Improving Repeat Rate:** Retain more customers and improve repeat rates by rewarding loyalty. Saara integrates with popular e-commerce platforms and has received positive reviews for its exceptional customer support and user-friendly features.

PurplePro is an AI-powered loyalty program platform that helps businesses launch and manage their loyalty programs. It offers a range of features such as referral management, gamified challenges, multi-tier streaks, gamified quizzes, third-party coupons, and automated triggers. PurplePro is designed to be easy to use and can be integrated with Shopify stores in just two clicks. It also offers an omnichannel loyalty suite for businesses with offline or multi-channel operations.

LEAFIO AI SOLUTIONS is an AI-driven retail automation software that revolutionizes supply chain and retail operations. The platform offers inventory optimization, demand planning, automatic replenishment, promotion management, and assortment performance. It helps retailers and CPG manufacturers enhance revenue, profitability, and market presence through AI-powered solutions. LEAFIO leverages AI technology to streamline merchandising processes, improve logistics management, and optimize customer loyalty programs. With a focus on operational excellence and automation, LEAFIO aims to drive margin and revenue growth for businesses in the retail industry.

RepStack is a tool for reputation enhancement, trust building, brand credibility, customer confidence, and business growth. It offers AI-powered ORM, automated engagement, quick insights, dynamic filtering, effortless Google review engagement, app integration, and time-saving features. RepStack helps businesses increase consumer spending, sales growth, and conversions.

LoQal AI is a global hyperlocal marketing and AI generative solutions platform that empowers businesses to connect with local audiences effectively. It offers a wide range of AI-powered tools for content generation, voiceovers, code creation, and more. The platform focuses on personalized, contextually relevant content creation, market analysis, and campaign management to enhance brand engagement and loyalty. Whether for small local shops or large corporations, LoQal AI provides scalable, data-driven strategies for a competitive edge in local markets.

Vouchery.io is a marketing platform to automate personalized e-commerce promotions like coupons, discounts, referrals, and loyalty programs. Our programmable Coupon API enables to timely trigger the most relevant promotion at every step of the customer journey, whether it’s an apology voucher, a special occasion promo, or an appreciation gift card for being an engaged follower. Marketers can use our Promotion Engine's flexible set of rules and restrictions to limit promotions to products, categories, locations, time, and more, to drive customer action and decrease promotional abuse. Vouchery Promo Hub can be easily connected to any 3rd party e-commerce or marketing platform, to make sure all the coupons are synchronized and redeemable across the multi-channel customer journey, online and in-store. Our mission is to help brands leverage contextual incentives to shape Consumer behavior toward positive societal outcomes and as a result, build long-lasting consumer relationships.

Talkwalker is a leading consumer intelligence platform that provides social listening, media monitoring, and social benchmarking technology. It helps businesses navigate the dynamic world of social and consumer data to drive loyalty, win new customers, and outplay competitors. Talkwalker's platform is used by over 2,500 brands and is a leader in The Forrester New Wave™ AI-Enabled Consumer Intelligence Platforms Q3 2021.

Optimove is a Customer-Led Marketing Platform that leverages a real-time Customer Data Platform (CDP) to orchestrate personalized multichannel campaigns optimized by AI. It enables businesses to deliver personalized experiences in real-time across various channels such as web, app, and marketing channels. With a focus on customer-led marketing, Optimove helps brands improve customer KPIs through data-driven campaigns and top-tier personalization. The platform offers a range of resources, including industry benchmarks, marketing guides, success stories, and best practices, to help users achieve marketing mastery.

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

Almonds Ai is a powerful and scalable AI-driven platform that focuses on channel engagement for businesses. It offers solutions such as B2B loyalty programs, interactive product learning, and hybrid/virtual events to enhance partner engagement and drive revenue growth. With features like platform customization, dedicated customer support, data & AI engine, and global recognition, Almonds Ai aims to deliver measurable conversions and return on experience for its users. The platform caters to various industries including technology, retail, auto, and banking, helping businesses engage, educate, and reward their channel partners effectively.

Omind is an experience management platform that helps businesses create personalized customer journeys and deliver exceptional experiences across multiple channels. It combines generative AI with data analytics to predict customer behavior trends, merge interactions for a comprehensive view, and deliver standout, personalized experiences. Omind's platform is an advanced solution that combines generative AI with data analytics to create personalized customer journeys, enhancing customer experience and engagement.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Chatfuel is an AI tool that provides AI agents for automated sales across various messaging platforms like Facebook, WhatsApp, and Instagram. It offers features such as lead generation, sales boost, post-purchase optimization, customer support, and more. Chatfuel helps businesses automate communication, enhance customer engagement, and drive sales through AI-powered chatbots and automation tools. With integrations with popular platforms like Stripe, Shopify, and Google Sheets, Chatfuel streamlines data management and payment processing for businesses.

Convincely is a digital personalization platform that helps businesses create and optimize personalized sales experiences for each customer. It offers a range of features such as a UX Conversion Library, AI Personalization Engine, and Performance & Analytics, which allow businesses to build and deploy high-converting experiences, test faster, optimize performance, and make data-driven decisions. Convincely is suitable for businesses in various industries, including finance, insurance, retail/e-commerce, services, education, and others.

Bodify is a predictive analytics platform that helps online retailers improve the shopping experience for their customers. By using AI to analyze customer data, Bodify can provide retailers with insights into what products customers are most likely to purchase, what sizes and styles they prefer, and what factors influence their decisions. This information can then be used to create more personalized and relevant shopping experiences, which can lead to higher conversion rates, increased customer loyalty, and improved bottom-line results.

Four/Four is a data-driven decision-making software that helps businesses understand their customers' needs and make better decisions. The software automatically captures the voice of the customer from real-life conversations, links it with CRM data, and analyzes it through an AI engine to create actionable insights. Four/Four can be used by a variety of teams within an organization, including product marketing, sales, customer success, and executives. The software can help businesses with a variety of tasks, such as account development, lead qualification, opportunity development, customer profiling, roadmap planning, market segmentation, and market due diligence.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

Contoso Chat is a Python sample demonstrating how to build, evaluate, and deploy a retail copilot application with Azure AI Studio using Promptflow with Prompty assets. The sample implements a Retrieval Augmented Generation approach to answer customer queries based on the company's product catalog and customer purchase history. It utilizes Azure AI Search, Azure Cosmos DB, Azure OpenAI, text-embeddings-ada-002, and GPT models for vectorizing user queries, AI-assisted evaluation, and generating chat responses. By exploring this sample, users can learn to build a retail copilot application, define prompts using Prompty, design, run & evaluate a copilot using Promptflow, provision and deploy the solution to Azure using the Azure Developer CLI, and understand Responsible AI practices for evaluation and content safety.

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

ChatGPT-On-CS is an intelligent chatbot tool based on large models, supporting various platforms like WeChat, Taobao, Bilibili, Douyin, Weibo, and more. It can handle text, voice, and image inputs, access external resources through plugins, and customize enterprise AI applications based on proprietary knowledge bases. Users can set custom replies, utilize ChatGPT interface for intelligent responses, send images and binary files, and create personalized chatbots using knowledge base files. The tool also features platform-specific plugin systems for accessing external resources and supports enterprise AI applications customization.

ChatFAQ is an open-source comprehensive platform for creating a wide variety of chatbots: generic ones, business-trained, or even capable of redirecting requests to human operators. It includes a specialized NLP/NLG engine based on a RAG architecture and customized chat widgets, ensuring a tailored experience for users and avoiding vendor lock-in.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

AzureOpenAI-with-APIM is a repository that provides a one-button deploy solution for Azure API Management (APIM), Key Vault, and Log Analytics to work seamlessly with Azure OpenAI endpoints. It enables organizations to scale and manage their Azure OpenAI service efficiently by issuing subscription keys via APIM, delivering usage metrics, and implementing policies for access control and cost management. The repository offers detailed guidance on implementing APIM to enhance Azure OpenAI resiliency, scalability, performance, monitoring, and chargeback capabilities.

Emohaa AI Free API is a free API that allows you to access the Emohaa AI chatbot. Emohaa AI is a powerful chatbot that can understand and respond to a wide range of natural language queries. It can be used for a variety of purposes, such as customer service, information retrieval, and language translation. The Emohaa AI Free API is easy to use and can be integrated into any application. It is a great way to add AI capabilities to your projects without having to build your own chatbot from scratch.

QA-Pilot is an interactive chat project that leverages online/local LLM for rapid understanding and navigation of GitHub code repository. It allows users to chat with GitHub public repositories using a git clone approach, store chat history, configure settings easily, manage multiple chat sessions, and quickly locate sessions with a search function. The tool integrates with `codegraph` to view Python files and supports various LLM models such as ollama, openai, mistralai, and localai. The project is continuously updated with new features and improvements, such as converting from `flask` to `fastapi`, adding `localai` API support, and upgrading dependencies like `langchain` and `Streamlit` to enhance performance.

This repository contains notebooks, code samples, sample apps, and other resources that demonstrate how to use, develop and manage generative AI workflows using Generative AI on Google Cloud, powered by Vertex AI. For more Vertex AI samples, please visit the Vertex AI samples Github repository.

The W3C Cognitive AI Community Group focuses on advancing Cognitive AI through collaboration on defining use cases, open source implementations, and application areas. The group aims to demonstrate the potential of Cognitive AI in various domains such as customer services, healthcare, cybersecurity, online learning, autonomous vehicles, manufacturing, and web search. They work on formal specifications for chunk data and rules, plausible knowledge notation, and neural networks for human-like AI. The group positions Cognitive AI as a combination of symbolic and statistical approaches inspired by human thought processes. They address research challenges including mimicry, emotional intelligence, natural language processing, and common sense reasoning. The long-term goal is to develop cognitive agents that are knowledgeable, creative, collaborative, empathic, and multilingual, capable of continual learning and self-awareness.

Danswer is an open-source Gen-AI Chat and Unified Search tool that connects to your company's docs, apps, and people. It provides a Chat interface and plugs into any LLM of your choice. Danswer can be deployed anywhere and for any scale - on a laptop, on-premise, or to cloud. Since you own the deployment, your user data and chats are fully in your own control. Danswer is MIT licensed and designed to be modular and easily extensible. The system also comes fully ready for production usage with user authentication, role management (admin/basic users), chat persistence, and a UI for configuring Personas (AI Assistants) and their Prompts. Danswer also serves as a Unified Search across all common workplace tools such as Slack, Google Drive, Confluence, etc. By combining LLMs and team specific knowledge, Danswer becomes a subject matter expert for the team. Imagine ChatGPT if it had access to your team's unique knowledge! It enables questions such as "A customer wants feature X, is this already supported?" or "Where's the pull request for feature Y?"

Hopsworks is a data platform for ML with a Python-centric Feature Store and MLOps capabilities. It provides collaboration for ML teams, offering a secure, governed platform for developing, managing, and sharing ML assets. Hopsworks supports project-based multi-tenancy, team collaboration, development tools for Data Science, and is available on any platform including managed cloud services and on-premise installations. The platform enables end-to-end responsibility from raw data to managed features and models, supports versioning, lineage, and provenance, and facilitates the complete MLOps life cycle.

This repository serves as a hub for Microsoft Official Build & Modernize AI Applications reference solutions and content. It provides access to projects demonstrating how to build Generative AI applications using Azure services like Azure OpenAI, Azure Container Apps, Azure Kubernetes, and Azure Cosmos DB. The solutions include Vector Search & AI Assistant, Real-Time Payment and Transaction Processing, and Medical Claims Processing. Additionally, there are workshops like the Intelligent App Workshop for Microsoft Copilot Stack, focusing on infusing intelligence into traditional software systems using foundation models and design thinking.

MukeshRobot is a Telegram group controller bot written in Python. It is designed to help group administrators manage their groups more effectively. The bot can perform a variety of tasks, including: - Welcoming new members - Banning spammers - Deleting inappropriate messages - Managing group settings - Sending announcements - Playing games MukeshRobot is easy to set up and use. Simply add the bot to your group and give it administrator privileges. The bot will then automatically start performing its tasks. You can also customize the bot's behavior by editing the config file. MukeshRobot is a powerful tool that can help you keep your Telegram groups clean and organized. It is a must-have for any group administrator.

Argilla is a collaboration platform for AI engineers and domain experts that require high-quality outputs, full data ownership, and overall efficiency. It helps users improve AI output quality through data quality, take control of their data and models, and improve efficiency by quickly iterating on the right data and models. Argilla is an open-source community-driven project that provides tools for achieving and maintaining high-quality data standards, with a focus on NLP and LLMs. It is used by AI teams from companies like the Red Cross, Loris.ai, and Prolific to improve the quality and efficiency of AI projects.

Agently is a development framework that helps developers build AI agent native application really fast. You can use and build AI agent in your code in an extremely simple way. You can create an AI agent instance then interact with it like calling a function in very few codes like this below. Click the run button below and witness the magic. It's just that simple: python # Import and Init Settings import Agently agent = Agently.create_agent() agent\ .set_settings("current_model", "OpenAI")\ .set_settings("model.OpenAI.auth", {"api_key": ""}) # Interact with the agent instance like calling a function result = agent\ .input("Give me 3 words")\ .output([("String", "one word")])\ .start() print(result) ['apple', 'banana', 'carrot'] And you may notice that when we print the value of `result`, the value is a `list` just like the format of parameter we put into the `.output()`. In Agently framework we've done a lot of work like this to make it easier for application developers to integrate Agent instances into their business code. This will allow application developers to focus on how to build their business logic instead of figure out how to cater to language models or how to keep models satisfied.

The serverless-rag-demo repository showcases a solution for building a Retrieval Augmented Generation (RAG) system using Amazon Opensearch Serverless Vector DB, Amazon Bedrock, Llama2 LLM, and Falcon LLM. The solution leverages generative AI powered by large language models to generate domain-specific text outputs by incorporating external data sources. Users can augment prompts with relevant context from documents within a knowledge library, enabling the creation of AI applications without managing vector database infrastructure. The repository provides detailed instructions on deploying the RAG-based solution, including prerequisites, architecture, and step-by-step deployment process using AWS Cloudshell.

LLMOps with Prompt flow is a template and guidance for building LLM-infused apps using Prompt flow. It provides centralized code hosting, lifecycle management, variant and hyperparameter experimentation, A/B deployment, many-to-many dataset/flow relationships, multiple deployment targets, comprehensive reporting, BYOF capabilities, configuration-based development, local prompt experimentation and evaluation, endpoint testing, and optional Human-in-loop validation. The tool is customizable to suit various application needs.

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Expert on customer loyalty strategies and relationship building, in a business tone.

Analyzes customer churn and provides strategies to improve loyalty and retention.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Guides customer experience strategy to drive business growth.

Enhances customer loyalty and reduces churn rates.

Expert in automotive customer management advice.

Enhances customer satisfaction through strategic brand management.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Tell me your company and customer and I'll prepare your first call with them!

Optimizes product presentation strategies to drive sales and increase customer satisfaction.

Professional insights on CRM software and strategies

Your AI assistant for e-commerce support.

I'm here to help sales people position value to customers! Tell me about your product and service, who are are selling to, and what we need to do!

Sales & Marketing Integration Expert

Drives revenue growth through selling Software-as-a-Service solutions.

Professional CRM expert offering insights into software and implementation.

Technical Assistant for Dolibarr for IT Professionals

Expert in Sports Bar Marketing, Guided by the 'Making Sports Great' Handbook

Drives sales growth through strategic promotional activities.

No-Code Expert for Digital Solutions