Best AI tools for< Analyze Call Performance >

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Attention is an AI tool designed to help sales teams optimize their performance by learning from sales conversations. It offers AI agents that automate tasks such as follow-ups, next steps, CRM filling, coaching scorecards, and more. The platform provides real-time actionable intelligence to sales reps, coaching guidance, call analytics, aligned messaging, and AI-powered productivity tools. Attention aims to enhance sales efficiency, improve forecasting accuracy, and streamline sales processes through AI automation and guidance.

Smarter Sales is a sales call data management and automation tool that helps businesses streamline their sales processes, improve performance metrics, and save time. It integrates with popular video conferencing platforms like Zoom, Teams, and Meets to automatically pull call recordings for analysis. The tool also automates CRM data entry, providing instant, personalized feedback post-call. Managers can access detailed performance dashboards and summarized email reports to make data-driven coaching decisions. Smarter Sales is fully customizable, allowing businesses to set their own CRM data preferences and extract specific data from each call. The tool also offers personalized AI learning materials and stunning chart creation capabilities to help businesses better understand their sales data and improve their sales strategies.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Allego Conversation Intelligence is an AI-powered platform that helps revenue teams enhance performance and revenue by analyzing sales conversations. The platform enables users to capture, review, coach, and share valuable insights from conversations with customers. It leverages AI-driven analysis to reveal successful outcomes and provides data-driven performance coaching to improve sales performance. Allego Conversation Intelligence allows users to search, filter, and leverage call intelligence to uncover key moments that impact revenue. Trusted by top companies, the platform offers integrations with existing systems and resources for modern sales teams.

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

Pitch Patterns is an AI-powered Quality Control platform designed for teams analyzing sales and customer service calls to enhance close rates and CSAT scores. The platform offers innovative features such as Social Skill Markers, Conversation Analysis, and AI Tracking to provide valuable insights and improve agent performance. With integration capabilities with popular CRM systems like Salesforce and Pipedrive, Pitch Patterns aims to revolutionize call center excellence through AI analytics.

Wonderway is an AI Sales Coach and Sales Training Platform that leverages AI technology to provide automated sales coaching on every call. It helps sales teams train, upskill, and certify their members, leading to increased conversion rates and reduced ramp time. The platform offers personalized training, aligns teams faster, and improves sales onboarding efficiency. Wonderway uses AI to analyze sales team performance and provide tailored recommendations for improvement, making it a valuable tool for sales professionals seeking to enhance their skills and boost sales performance.

EarningsCall.ai is an AI-powered platform that provides stock earnings call summaries and insights to help users turn earnings calls into a competitive advantage. The platform allows users to compare competitors, analyze trends, and make smarter business and investment decisions without the need to read full transcripts. EarningsCall.ai offers instant competitive benchmarking, market trend analysis, and use cases for business leaders, financial professionals, consultants, and advisors. The platform is designed to save time and provide valuable insights for corporate strategy, investment decisions, and financial research.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

AI Pricing Optimizer is an AI-driven tool designed to help SaaS businesses optimize their pricing strategies for increased sales and profits. It offers smart and actionable insights to enhance pricing display, customer understanding, promotions, and call-to-action optimization. The tool aims to eliminate guesswork and provide data-driven recommendations to improve conversion rates and revenue potential.

Wild Moose is an AI-powered SRE Copilot tool designed to help companies handle incidents efficiently. It offers fast and efficient root cause analysis that improves with every incident by automatically gathering and analyzing logs, metrics, and code to pinpoint root causes. The tool converts tribal knowledge into custom playbooks, constantly improves performance with a system model that learns from each incident, and integrates seamlessly with various observability tools and deployment platforms. Wild Moose reduces cognitive load on teams, automates routine tasks, and provides actionable insights in real-time, enabling teams to act fast during outages.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

Eggheads is an AI-powered microlearning platform that offers conversational micro content through an e-learning chatbot. It enables businesses to create, share, analyze, and integrate short, personalized learning modules for employees. With a focus on reaching employees where they are, Eggheads aims to make learning fun, easy, and engaging by delivering bite-sized knowledge in a conversational format. The platform helps improve employee performance, retention, and awareness by providing a more efficient and effective way of training.

Vocapia Research develops leading-edge, multilingual speech processing technologies exploiting AI methods such as machine learning. These technologies enable large vocabulary continuous speech recognition, automatic audio segmentation, language identification, speaker diarization and audio-text synchronization. Vocapia's VoxSigma™ speech-to-text software suite delivers state-of-the-art performance in many languages for a variety of audio data types, including broadcast data, parliamentary hearings and conversational data.

Roic AI is an AI tool designed to provide users with essential financial data for analyzing companies. It offers comprehensive company summaries, 30+ years of financial statements, and earnings call transcripts in a single location. Users can access crucial information about popular companies like Apple Inc. and Microsoft Corporation through this platform.

Zappx is a powerful power dialer application designed for sales professionals to enhance their cold calling outreach. With Zappx, users can double their daily connection rate by implementing parallel calling, dial up to 5 prospects simultaneously, filter out wrong numbers, automate voice mails, and connect calls to live prospects. The application also offers AI-enhanced features such as automated call transcription, sentiment analysis, and real-time analytics for performance evaluation. Zappx is built by sales people for sales people, aiming to transform outbound sales approaches with lightning-fast dialing capabilities.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Callytics is an advanced call analytics solution that leverages speech recognition and large language models (LLMs) technologies to analyze phone conversations from customer service and call centers. By processing both the audio and text of each call, it provides insights such as sentiment analysis, topic detection, conflict detection, profanity word detection, and summary. These cutting-edge techniques help businesses optimize customer interactions, identify areas for improvement, and enhance overall service quality. When an audio file is placed in the .data/input directory, the entire pipeline automatically starts running, and the resulting data is inserted into the database. This is only a v1.1.0 version; many new features will be added, models will be fine-tuned or trained from scratch, and various optimization efforts will be applied.

OpenInference is a set of conventions and plugins that complement OpenTelemetry to enable tracing of AI applications. It provides a way to capture and analyze the performance and behavior of AI models, including their interactions with other components of the application. OpenInference is designed to be language-agnostic and can be used with any OpenTelemetry-compatible backend. It includes a set of instrumentations for popular machine learning SDKs and frameworks, making it easy to add tracing to your AI applications.

llm-colosseum is a tool designed to evaluate Language Model Models (LLMs) in real-time by making them fight each other in Street Fighter III. The tool assesses LLMs based on speed, strategic thinking, adaptability, out-of-the-box thinking, and resilience. It provides a benchmark for LLMs to understand their environment and take context-based actions. Users can analyze the performance of different LLMs through ELO rankings and win rate matrices. The tool allows users to run experiments, test different LLM models, and customize prompts for LLM interactions. It offers installation instructions, test mode options, logging configurations, and the ability to run the tool with local models. Users can also contribute their own LLM models for evaluation and ranking.

FactualNLG is a tool designed to analyze the consistency of edits in summaries. It includes a benchmark with various LLM models, data release for the SummEdits benchmark, explanation analysis for identifying inconsistent summaries, and prompts used in experiments.

`npcsh` is a python-based command-line tool designed to integrate Large Language Models (LLMs) and Agents into one's daily workflow by making them available and easily configurable through the command line shell. It leverages the power of LLMs to understand natural language commands and questions, execute tasks, answer queries, and provide relevant information from local files and the web. Users can also build their own tools and call them like macros from the shell. `npcsh` allows users to take advantage of agents (i.e. NPCs) through a managed system, tailoring NPCs to specific tasks and workflows. The tool is extensible with Python, providing useful functions for interacting with LLMs, including explicit coverage for popular providers like ollama, anthropic, openai, gemini, deepseek, and openai-like providers. Users can set up a flask server to expose their NPC team for use as a backend service, run SQL models defined in their project, execute assembly lines, and verify the integrity of their NPC team's interrelations. Users can execute bash commands directly, use favorite command-line tools like VIM, Emacs, ipython, sqlite3, git, pipe the output of these commands to LLMs, or pass LLM results to bash commands.

Analyze the following text from a github repository (name and readme text at end) . Then, generate a JSON object with the following keys and provide the corresponding information for each key, in lowercase letters: 'description' (detailed description of the repo, must be less than 400 words，Ensure that no line breaks and quotation marks.),'for_jobs' (List 5 jobs suitable for this tool,in lowercase letters), 'ai_keywords' (keywords of the tool,user may use those keyword to find the tool,in lowercase letters), 'for_tasks' (list of 5 specific tasks user can use this tool to do,in lowercase letters), 'answer' (in english languages)

MAVIS (Math Visual Intelligent System) is an AI-driven application that allows users to analyze visual data such as images and generate interactive answers based on them. It can perform complex mathematical calculations, solve programming tasks, and create professional graphics. MAVIS supports Python for coding and frameworks like Matplotlib, Plotly, Seaborn, Altair, NumPy, Math, SymPy, and Pandas. It is designed to make projects more efficient and professional.

InternLM is a powerful language model series with features such as 200K context window for long-context tasks, outstanding comprehensive performance in reasoning, math, code, chat experience, instruction following, and creative writing, code interpreter & data analysis capabilities, and stronger tool utilization capabilities. It offers models in sizes of 7B and 20B, suitable for research and complex scenarios. The models are recommended for various applications and exhibit better performance than previous generations. InternLM models may match or surpass other open-source models like ChatGPT. The tool has been evaluated on various datasets and has shown superior performance in multiple tasks. It requires Python >= 3.8, PyTorch >= 1.12.0, and Transformers >= 4.34 for usage. InternLM can be used for tasks like chat, agent applications, fine-tuning, deployment, and long-context inference.

AgentOps is a toolkit for evaluating and developing robust and reliable AI agents. It provides benchmarks, observability, and replay analytics to help developers build better agents. AgentOps is open beta and can be signed up for here. Key features of AgentOps include: - Session replays in 3 lines of code: Initialize the AgentOps client and automatically get analytics on every LLM call. - Time travel debugging: (coming soon!) - Agent Arena: (coming soon!) - Callback handlers: AgentOps works seamlessly with applications built using Langchain and LlamaIndex.

This repository is dedicated to the pruning of large language models (LLMs). It aims to serve as a comprehensive resource for researchers and practitioners interested in the efficient reduction of model size while maintaining or enhancing performance. The repository contains various papers, summaries, and links related to different pruning approaches for LLMs, along with author information and publication details. It covers a wide range of topics such as structured pruning, unstructured pruning, semi-structured pruning, and benchmarking methods. Researchers and practitioners can explore different pruning techniques, understand their implications, and access relevant resources for further study and implementation.

Lobe Chat is an open-source, modern-design ChatGPT/LLMs UI/Framework. Supports speech-synthesis, multi-modal, and extensible ([function call][docs-functionc-call]) plugin system. One-click **FREE** deployment of your private OpenAI ChatGPT/Claude/Gemini/Groq/Ollama chat application.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

StepWise is a code-first, event-driven workflow framework for .NET designed to help users build complex workflows in a simple and efficient way. It allows users to define workflows using C# code, visualize and execute workflows from a browser, execute steps in parallel, and resolve dependencies automatically. StepWise also features an AI assistant called `Geeno` in its WebUI to help users run and analyze workflows with ease.

AIlice is a fully autonomous, general-purpose AI agent that aims to create a standalone artificial intelligence assistant, similar to JARVIS, based on the open-source LLM. AIlice achieves this goal by building a "text computer" that uses a Large Language Model (LLM) as its core processor. Currently, AIlice demonstrates proficiency in a range of tasks, including thematic research, coding, system management, literature reviews, and complex hybrid tasks that go beyond these basic capabilities. AIlice has reached near-perfect performance in everyday tasks using GPT-4 and is making strides towards practical application with the latest open-source models. We will ultimately achieve self-evolution of AI agents. That is, AI agents will autonomously build their own feature expansions and new types of agents, unleashing LLM's knowledge and reasoning capabilities into the real world seamlessly.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

The RAG Experiment Accelerator is a versatile tool that helps you conduct experiments and evaluations using Azure AI Search and RAG pattern. It offers a rich set of features, including experiment setup, integration with Azure AI Search, Azure Machine Learning, MLFlow, and Azure OpenAI, multiple document chunking strategies, query generation, multiple search types, sub-querying, re-ranking, metrics and evaluation, report generation, and multi-lingual support. The tool is designed to make it easier and faster to run experiments and evaluations of search queries and quality of response from OpenAI, and is useful for researchers, data scientists, and developers who want to test the performance of different search and OpenAI related hyperparameters, compare the effectiveness of various search strategies, fine-tune and optimize parameters, find the best combination of hyperparameters, and generate detailed reports and visualizations from experiment results.

Parrot.nvim is a Neovim plugin that prioritizes a seamless out-of-the-box experience for text generation. It simplifies functionality and focuses solely on text generation, excluding integration of DALLE and Whisper. It supports persistent conversations as markdown files, custom hooks for inline text editing, multiple providers like Anthropic API, perplexity.ai API, OpenAI API, Mistral API, and local/offline serving via ollama. It allows custom agent definitions, flexible API credential support, and repository-specific instructions with a `.parrot.md` file. It does not have autocompletion or hidden requests in the background to analyze files.

llm_benchmarks is a collection of benchmarks and datasets for evaluating Large Language Models (LLMs). It includes various tasks and datasets to assess LLMs' knowledge, reasoning, language understanding, and conversational abilities. The repository aims to provide comprehensive evaluation resources for LLMs across different domains and applications, such as education, healthcare, content moderation, coding, and conversational AI. Researchers and developers can leverage these benchmarks to test and improve the performance of LLMs in various real-world scenarios.

I assist you in understanding the details of a company's financial results based on provided earnings data. If you have an earnings report you'd like me to analyze, feel free to share it, and I'll provide detailed insights and interpretations!

To master Unified Communications Data across platforms like Cisco, Avaya, Mitel, and Microsoft Teams, by orchestrating a team of expert agents and providing actionable solutions.

Analyzes participants from page 1 of Zoom .pdfs

Explore call detail records (CDR) for a variety of PBX platforms including Avaya, Mitel, NEC, and others with this UC trained GPT. Use specific commands to help you expertly navigate and troubleshoot CDR from diverse UC environments.

Call me Data- I draw historical parallels to your queries // An education tool // "Nothing new under the sun"

Hone your phishing detection skills! Analyze emails, texts, and calls to spot deception. Become a security pro!

A formal, businesslike virtual COO, using business jargon in expert advice.

I specialize in making decompiled code clearer and easier to understand.

I analyze cognitive biases in scenarios and thoughts, providing neutral, educational insights.

Analyze and reverse engineer images. Receive style descriptions and image re-creation prompts.

I'll help you analyze market news and charts for trading/investing

I read and analyze annual reports of companies. Just upload the annual report PDF and start asking me questions!

As a Good Design Advisor, I provide consultation and advice on design topics and analyze designs that are provided through documents or links. I can also generate visual representations myself to illustrate design concepts.

I analyze historical events, offering insights from multiple perspectives.

For strategic knowledge distillation, upload the document you need to analyze and use !start. ENSURE the uploaded file shows DOCUMENT and NOT PDF. This workflow requires leveraging RAG to operate. Only a small amount of PDFs are supported, convert to txt or doc. For timeout, refresh & !continue

Critically analyze SLIs/SLOs with a deeper, provocative approach

Analyze any uploaded art piece, providing thoughtful insight on the history of the piece and its maker. Replicate art pieces in new styles generated by the user. Be an overall expert in art and help users navigate the art scene. Inform them of different types of art

I analyze situations using game theory to advise on the best strategic approach.

I analyze website screenshots for UI/UX improvements.

A tool for historians to analyze and catalog historical images and documents.