Best AI tools for< Virtual Contact Center Agent >

KocharTech is an AI-backed technology solutions provider that offers knowledge management, IoT, and BPM solutions for various industries. The company focuses on accelerating value delivery through innovation and technology for over 15 years. They provide virtual contact center services, help start-ups outsource CX initiatives, make warehouses future-ready, and support revenue growth during market volatility in the telecom sector. KocharTech leverages human intelligence and technology to build digital solutions that empower businesses to stay ahead of the competition. Their offerings include business process management, IoT software solutions, content & cataloging, e-surveillance, and more.

UJET is a cloud-based contact center platform that provides a variety of features to help businesses improve their customer experience. These features include omnichannel support, AI-powered virtual agents, and real-time analytics. UJET is designed to be easy to use and affordable, making it a good option for businesses of all sizes.

Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Kore.ai is an AI application that offers a wide range of conversational AI solutions for various industries such as financial services, healthcare, retail, and more. The platform provides features like automation, contact center AI, agent AI, search AI, and document segmentation. With a focus on customer, employee, and agent experiences, Kore.ai aims to optimize interactions through AI technologies. The platform also offers resources like blog posts, whitepapers, webinars, and technical documentation to support users in leveraging AI for their businesses.

Voximplant is a cloud communications platform that provides a range of tools and services for businesses to build and scale their communications solutions. The platform includes a variety of features such as voice, video, messaging, natural language processing, and SIP trunking. Voximplant also offers a no-code drag-and-drop contact center solution called Voximplant Kit, which is designed to help businesses improve customer experience and automate processes. Voximplant is used by millions of users worldwide and is trusted by companies such as Airbnb, Uber, and Salesforce.

RingCentral is a cloud-based communications solution that provides businesses with a variety of features, including phone, video, messaging, and fax. RingCentral's AI-powered features include real-time transcription, translation, and sentiment analysis. These features can help businesses improve their customer service, sales, and marketing efforts.

Zoom is a cloud-based video conferencing service that allows users to virtually connect with others for meetings, webinars, and other events. It offers a range of features such as video and audio conferencing, screen sharing, chat, and recording. Zoom also provides additional tools for collaboration, such as a whiteboard, breakout rooms, and polling. The platform is designed to be user-friendly and accessible from various devices, including computers, smartphones, and tablets.

Zoom is a popular video conferencing platform that allows users to host virtual meetings, webinars, and online events. It provides a seamless way for individuals and businesses to connect remotely, collaborate effectively, and communicate in real-time. With features like screen sharing, chat functionality, and recording options, Zoom has become a go-to solution for remote work, distance learning, and social gatherings. The platform prioritizes user experience, security, and reliability, making it a versatile tool for various communication needs.

Genesys is a cloud-based contact center software that provides businesses with a variety of tools to improve customer experience. These tools include web messaging, live chat, chatbots, and AI-powered analytics. Genesys also offers a variety of integrations with other business applications, such as CRM and ERP systems.

Metapix is a leading company in AI-powered image editing solutions, helping businesses enhance visuals efficiently and maintain quality with innovative technology. Metapix offers a suite of AI-powered tools for the beauty industry, including virtual makeup try-on, virtual nail try-on, virtual try-on glasses, hair color and style try-on, and men's beard dye try-on. These tools allow businesses to provide their customers with a more engaging and personalized shopping experience.

ChatWorks is an AI application that offers tailored AI solutions and expert AI consultancy to elevate businesses to the next level. It provides advanced technology and customized strategies to solve unique challenges. The application automates various processes such as email automation, data analysis, caption generation, and task management, catering to different industries like social media, customer service, construction, and more.

Casablanca is a revolutionary AI-powered tool designed to enhance online meetings by bringing back natural eye contact through software. It improves communication by providing a sense of presence and engagement, leading to increased trust, attention, and productivity. Casablanca works seamlessly with popular video conferencing tools like Zoom and Microsoft Teams, offering users a unique and effective way to connect virtually.

MetroMax Solutions is a leading provider of custom software, web, and app solutions. With a team of experienced developers and a focus on quality, MetroMax Solutions provides innovative technology-based products and services to help businesses accelerate their growth. The company offers a wide range of services, including BPO, technology services, digital marketing, virtual assistants, accounting, and pre-built technology accelerators.

The website is a real estate platform that may temporarily block access to users who are suspected of being bots. It requires JavaScript to function properly and provides a reference ID for users to contact customer service in case of any issues.

yourfriends.ai is an AI-powered chatbot that allows users to chat with virtual representations of celebrities, influencers, and historical figures. Users can ask the chatbots questions, get advice, and have conversations on a variety of topics. yourfriends.ai is available as a WhatsApp or Telegram bot, and it can also be used through a web interface. The chatbots are designed to be lifelike and engaging, and they can provide users with information, entertainment, and companionship.

Wintract is an AI-powered government contracting platform that simplifies the public sales process by providing smart discovery, compliance matrix, AI analysis, market intel, and smart workflows. It helps businesses find and analyze contract opportunities, make confident bid decisions, and save time and costs. The platform offers a personalized experience by creating a virtual capture team that evaluates company strengths, matches opportunities, and continuously learns from user feedback.

Jyotax.ai is an AI-powered tax solution that revolutionizes tax compliance by simplifying the tax process with advanced AI solutions. It offers comprehensive bookkeeping, payroll processing, worldwide tax returns and filing automation, profit recovery, contract compliance, and financial modeling and budgeting services. The platform ensures accurate reporting, real-time compliance monitoring, global tax solutions, customizable tax tools, and seamless data integration. Jyotax.ai optimizes tax workflows, ensures compliance with precise AI tax calculations, and simplifies global tax operations through innovative AI solutions.

WYD.ai is an AI-powered tool designed to streamline communication and enhance productivity. It leverages artificial intelligence to facilitate seamless interactions through various channels, such as text messaging and email. By automating repetitive tasks and providing smart suggestions, WYD.ai aims to simplify daily communication workflows for individuals and businesses alike.

Cortex Labs is a decentralized world computer that enables AI and AI-powered decentralized applications (dApps) to run on the blockchain. It offers a Layer2 solution called ZkMatrix, which utilizes zkRollup technology to enhance transaction speed and reduce fees. Cortex Virtual Machine (CVM) supports on-chain AI inference using GPU, ensuring deterministic results across computing environments. Cortex also enables machine learning in smart contracts and dApps, fostering an open-source ecosystem for AI researchers and developers to share models. The platform aims to solve the challenge of on-chain machine learning execution efficiently and deterministically, providing tools and resources for developers to integrate AI into blockchain applications.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

This repository provides a sample solution for building generative AI agents using Amazon Bedrock, Amazon DynamoDB, Amazon Kendra, Amazon Lex, and LangChain. The solution creates a generative AI financial services agent capable of assisting users with account information, loan applications, and answering natural language questions. It serves as a launchpad for developers to create personalized conversational agents for applications like chatbots and virtual assistants.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

Polymarket Agents is a developer framework and set of utilities for building AI agents to trade autonomously on Polymarket. It integrates with Polymarket API, provides AI agent utilities for prediction markets, supports local and remote RAG, sources data from various services, and offers comprehensive LLM tools for prompt engineering. The architecture features modular components like APIs and scripts for managing local environments, server set-up, and CLI for end-user commands.

Odyssey is a framework designed to empower agents with open-world skills in Minecraft. It provides an interactive agent with a skill library, a fine-tuned LLaMA-3 model, and an open-world benchmark for evaluating agent capabilities. The framework enables agents to explore diverse gameplay opportunities in the vast Minecraft world by offering primitive and compositional skills, extensive training data, and various long-term planning tasks. Odyssey aims to advance research on autonomous agent solutions by providing datasets, model weights, and code for public use.

ChatDev is a virtual software company powered by intelligent agents like CEO, CPO, CTO, programmer, reviewer, tester, and art designer. These agents collaborate to revolutionize the digital world through programming. The platform offers an easy-to-use, highly customizable, and extendable framework based on large language models, ideal for studying collective intelligence. ChatDev introduces innovative methods like Iterative Experience Refinement and Experiential Co-Learning to enhance software development efficiency. It supports features like incremental development, Docker integration, Git mode, and Human-Agent-Interaction mode. Users can customize ChatChain, Phase, and Role settings, and share their software creations easily. The project is open-source under the Apache 2.0 License and utilizes data licensed under CC BY-NC 4.0.

This repository provides a guide for setting up tools for crewAI agents to enhance functionality. It offers steps to equip agents with ready-to-use tools and create custom ones. Tools are expected to return strings for generating responses. Users can create tools by subclassing BaseTool or using the tool decorator. Contributions are welcome to enrich the toolset, and guidelines are provided for contributing. The development setup includes installing dependencies, activating virtual environment, setting up pre-commit hooks, running tests, static type checking, packaging, and local installation. The goal is to empower AI solutions through advanced tooling.

This repository provides a comprehensive survey of research papers on large language model (LLM)-based game agents. LLMs are powerful AI models that can understand and generate human language, and they have shown great promise for developing intelligent game agents. This survey covers a wide range of topics, including adventure games, crafting and exploration games, simulation games, competition games, cooperation games, communication games, and action games. For each topic, the survey provides an overview of the state-of-the-art research, as well as a discussion of the challenges and opportunities for future work.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

MARBLE (Multi-Agent Coordination Backbone with LLM Engine) is a modular framework for developing, testing, and evaluating multi-agent systems leveraging Large Language Models. It provides a structured environment for agents to interact in simulated environments, utilizing cognitive abilities and communication mechanisms for collaborative or competitive tasks. The framework features modular design, multi-agent support, LLM integration, shared memory, flexible environments, metrics and evaluation, industrial coding standards, and Docker support.

ModelScope-Agent is a customizable and scalable Agent framework. A single agent has abilities such as role-playing, LLM calling, tool usage, planning, and memory. It mainly has the following characteristics: - **Simple Agent Implementation Process**: Simply specify the role instruction, LLM name, and tool name list to implement an Agent application. The framework automatically arranges workflows for tool usage, planning, and memory. - **Rich models and tools**: The framework is equipped with rich LLM interfaces, such as Dashscope and Modelscope model interfaces, OpenAI model interfaces, etc. Built in rich tools, such as **code interpreter**, **weather query**, **text to image**, **web browsing**, etc., make it easy to customize exclusive agents. - **Unified interface and high scalability**: The framework has clear tools and LLM registration mechanism, making it convenient for users to expand more diverse Agent applications. - **Low coupling**: Developers can easily use built-in tools, LLM, memory, and other components without the need to bind higher-level agents.

GPT Researcher is an autonomous agent designed for comprehensive online research on a variety of tasks. It can produce detailed, factual, and unbiased research reports with customization options. The tool addresses issues of speed, determinism, and reliability by leveraging parallelized agent work. The main idea involves running 'planner' and 'execution' agents to generate research questions, seek related information, and create research reports. GPT Researcher optimizes costs and completes tasks in around 3 minutes. Features include generating long research reports, aggregating web sources, an easy-to-use web interface, scraping web sources, and exporting reports to various formats.

CodeFuse-muAgent is a Multi-Agent framework designed to streamline Standard Operating Procedure (SOP) orchestration for agents. It integrates toolkits, code libraries, knowledge bases, and sandbox environments for rapid construction of complex Multi-Agent interactive applications. The framework enables efficient execution and handling of multi-layered and multi-dimensional tasks.

ROSA is an AI Agent designed to interact with ROS-based robotics systems using natural language queries. It can generate system reports, read and parse ROS log files, adapt to new robots, and run various ROS commands using natural language. The tool is versatile for robotics research and development, providing an easy way to interact with robots and the ROS environment.

Duix is a silicon-based digital human SDK for intelligent interaction, providing users with instant virtual human interaction experience on devices like Android and iOS. The SDK offers intuitive effect display and supports user customization through open documentation. It is fully open-source, allowing developers to understand its workings, optimize, and innovate further.

Popper is an agentic framework for automated validation of free-form hypotheses using Large Language Models (LLMs). It follows Karl Popper's principle of falsification and designs falsification experiments to validate hypotheses. Popper ensures strict Type-I error control and actively gathers evidence from diverse observations. It delivers robust error control, high power, and scalability across various domains like biology, economics, and sociology. Compared to human scientists, Popper achieves comparable performance in validating complex biological hypotheses while reducing time by 10 folds, providing a scalable, rigorous solution for hypothesis validation.

Kuwa GenAI OS is an open, free, secure, and privacy-focused Generative-AI Operating System. It provides a multi-lingual turnkey solution for GenAI development and deployment on Linux and Windows. Users can enjoy features such as concurrent multi-chat, quoting, full prompt-list import/export/share, and flexible orchestration of prompts, RAGs, bots, models, and hardware/GPUs. The system supports various environments from virtual hosts to cloud, and it is open source, allowing developers to contribute and customize according to their needs.

Arch is an intelligent Layer 7 gateway designed to protect, observe, and personalize AI agents with APIs. It handles tasks related to prompts, including detecting jailbreak attempts, calling backend APIs, routing between LLMs, and managing observability. Built on Envoy Proxy, it offers features like function calling, prompt guardrails, traffic management, and observability. Users can build fast, observable, and personalized AI agents using Arch to improve speed, security, and personalization of GenAI apps.

Empower Functions is a family of large language models (LLMs) that provide GPT-4 level capabilities for real-world 'tool using' use cases. These models offer compatibility support to be used as drop-in replacements, enabling interactions with external APIs by recognizing when a function needs to be called and generating JSON containing necessary arguments based on user inputs. This capability is crucial for building conversational agents and applications that convert natural language into API calls, facilitating tasks such as weather inquiries, data extraction, and interactions with knowledge bases. The models can handle multi-turn conversations, choose between tools or standard dialogue, ask for clarification on missing parameters, integrate responses with tool outputs in a streaming fashion, and efficiently execute multiple functions either in parallel or sequentially with dependencies.

Wizard to business card photos to CSV files for Google Contacts.

Microsoft 365 support agent, redirects admin-level requests to PCT Support.

#1 radio station in Oz

This is a customized Chat bot that has been trained on the VBPS Employee Handbook, as well as the current teacher union contract.

I'm your email management assistant.

Multilingual Email Assistant

Answers any Ethereum spec related question

Investment wisdom as from Munger

I'm a consultant for the Australia Awards Scholarship application process.

Spice up your meetings, events, or trainings with fun icebreakers

Te ayudamos a resolver tus dudas de patentes y modelos de utilidad en España.

Virtual networking coordinator connecting users with diverse experts for dynamic, informative discussions.

Assists in organizing and planning virtual events, offering tips and best practices.

An all-around virtual shopper for various online retailers.

Hi, I'm Mary! I'm a virtual travel agent here to help you plan the perfect honeymoon.

Emulating Dostoevsky for authentic, introspective dialogues.

Choose a special pet to tame, care for, adventure with & love. Create illustrations of your adventures together.

This GPT assists in finding a top-rated Virtual Creator specialized CPA - local or virtual. Accounting or Taxes, a CPA that aligns with your business! We account for their qualifications, experience, testimonials and reviews. Provide the services you require and your city or state.

I will create personalized reference photos to show your hair stylist. Upload a photo to try.

A virtual world guide offering interactive cultural and historical tours in VR/AR.