Best AI tools for< Ai Support Engineer >

My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.

SiteSpeakAI is an AI-powered platform that enables users to automate their customer support by creating custom GPT chatbots trained on their content. The chatbots can be integrated into websites, Slack, Telegram, and more to provide 24/7 responses to visitor queries, thereby reducing support tickets. The platform offers smart AI chatbot training, customization options, analytics, and integration with various tools and platforms.

Unthread is an AI-powered support tool integrated with Slack, designed to streamline customer interactions and automate support processes. It offers features such as AI-generated support responses, shared email inbox, in-app live chat, and IT ticketing solutions. Unthread aims to enhance customer support efficiency by leveraging AI technology to prioritize, assign, and resolve tickets instantly, while providing a seamless experience for both users and customers.

Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.

Mavenoid is an AI-powered product support tool that offers automated product support services, including product selection advice, troubleshooting solutions, replacement part ordering, and more. The platform is designed to understand complex questions and provide step-by-step instructions to guide users through various product-related processes. Mavenoid is trusted by leading product companies and focuses on resolving customer questions efficiently. The tool optimizes help centers for SEO, offers product insights to increase revenue, and provides support in multiple languages. It is known for reducing incoming inquiries and offering a seamless support experience.

Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.

ioni.ai is an AI application that offers ChatGPT-4 solution for customer support. It is a smart chatbot based on the latest AI technology, designed to handle general inquiries, complex questions, and user-specific requests. The application streamlines workflow with immediate responses, brings CSAT scores to a new level, and ensures human-in-the-loop verification for quality control. With self-learning capabilities, ioni.ai constantly improves its responses and provides accurate solutions to customer inquiries.

Engine is an AI software engineer tool designed for teams to streamline software development processes. It connects to popular project management tools like Jira, Trello, Linear, and more, automating tasks such as turning tickets into pull requests. Engine can complete up to 50% of tickets in minutes without supervision, helping teams ship faster and keep backlogs under control. It works seamlessly with existing workflows and tools, providing AI-powered engineering support to improve productivity and efficiency.

TalkTonic AI is an innovative AI chat application that provides users with a seamless and interactive chat experience. The application utilizes advanced AI technology to understand and respond to user queries in real-time, making it a valuable tool for communication and customer support. With its user-friendly interface and intelligent features, TalkTonic AI is designed to enhance user engagement and streamline communication processes.

This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.

Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

Chatsimple's Agent Builder Platform is an AI-powered tool that allows users to create and customize chatbots for various purposes. The platform offers a user-friendly interface with drag-and-drop functionality, making it easy for users to design conversational agents without any coding knowledge. With advanced natural language processing capabilities, the chatbots built on this platform can engage with users in a human-like manner, providing personalized responses and assistance. Chatsimple's Agent Builder Platform is suitable for businesses looking to enhance customer support, automate repetitive tasks, and improve overall user experience.

BoldDesk by Syncfusion is a comprehensive customer service software designed to effortlessly resolve 70% of customer inquiries. It offers features such as ticketing system, live chat support, omnichannel inbox, knowledge base, task management, and AI Copilot. The application aims to enhance customer service efficiency through automation, collaboration, and customization. BoldDesk provides workflow automation, contact management, reports & analytics, mobile app, customer portal, apps & integrations, and satisfaction survey (CSAT). It caters to startups, small businesses, and enterprises, offering solutions for email ticketing, shared inbox software, multi-brand help desk, internal help desk software, trouble ticketing software, and embedded help widgets.

Sapling is a language model copilot and API for businesses. It provides real-time suggestions to help sales, support, and success teams more efficiently compose personalized responses. Sapling also offers a variety of features to help businesses improve their customer service, including: * Autocomplete Everywhere: Provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to compose replies more quickly. * Sapling Suggest: Retrieves relevant responses from a team response bank and allows agents to respond more quickly to customer inquiries by simply clicking on suggested responses in real time. * Snippet macros: Allow for quick insertion of common responses. * Grammar and language quality improvements: Sapling catches 60% more language quality issues than other spelling and grammar checkers using a machine learning system trained on millions of English sentences. * Enterprise teams can define custom settings for compliance and content governance. * Distribute knowledge: Ensure team knowledge is shared in a snippet library accessible on all your web applications. * Perform blazing fast search on your knowledge library for compliance, upselling, training, and onboarding.

LifeShack is an AI-powered job search tool that revolutionizes the job application process. It automates job searching, evaluation, and application submission, saving users time and increasing their chances of landing top-notch opportunities. With features like automatic job matching, AI-optimized cover letters, and tailored resumes, LifeShack streamlines the job search experience and provides peace of mind to job seekers.

Chat100.ai is an AI chat platform that offers free access to advanced AI models GPT-4o and Claude 3.5 Sonnet. Users can engage in real-time conversations, receive fast and accurate responses, and enjoy a seamless AI chat experience without the need for login or fees. The platform supports multilingual interactions and provides a daily free quota for users seeking AI support in various fields.

Userscom is an AI-powered ticketing software that helps businesses respond to customer queries faster and more efficiently. It uses AI to identify important tasks, create to-dos, and organize tickets into tabs. Userscom also integrates with websites in multiple ways, making it easy for businesses to collect and respond to customer inquiries.

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

AGiXT is a dynamic Artificial Intelligence Automation Platform engineered to orchestrate efficient AI instruction management and task execution across a multitude of providers. Our solution infuses adaptive memory handling with a broad spectrum of commands to enhance AI's understanding and responsiveness, leading to improved task completion. The platform's smart features, like Smart Instruct and Smart Chat, seamlessly integrate web search, planning strategies, and conversation continuity, transforming the interaction between users and AI. By leveraging a powerful plugin system that includes web browsing and command execution, AGiXT stands as a versatile bridge between AI models and users. With an expanding roster of AI providers, code evaluation capabilities, comprehensive chain management, and platform interoperability, AGiXT is consistently evolving to drive a multitude of applications, affirming its place at the forefront of AI technology.

A curated list of Generative AI projects, tools, artworks, and models

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

Paperless-AI is an automated document analyzer tool designed for Paperless-ngx users. It utilizes the OpenAI API and Ollama (Mistral, llama, phi 3, gemma 2) to automatically scan, analyze, and tag documents. The tool offers features such as automatic document scanning, AI-powered document analysis, automatic title and tag assignment, manual mode for analyzing documents, easy setup through a web interface, document processing dashboard, error handling, and Docker support. Users can configure the tool through a web interface and access a debug interface for monitoring and troubleshooting. Paperless-AI aims to streamline document organization and analysis processes for users with access to Paperless-ngx and AI capabilities.

Awesome_GPT_Super_Prompting is a repository that provides resources related to Jailbreaks, Leaks, Injections, Libraries, Attack, Defense, and Prompt Engineering. It includes information on ChatGPT Jailbreaks, GPT Assistants Prompt Leaks, GPTs Prompt Injection, LLM Prompt Security, Super Prompts, Prompt Hack, Prompt Security, Ai Prompt Engineering, and Adversarial Machine Learning. The repository contains curated lists of repositories, tools, and resources related to GPTs, prompt engineering, prompt libraries, and secure prompting. It also offers insights into Cyber-Albsecop GPT Agents and Super Prompts for custom GPT usage.

The Radicalbit AI Monitoring Platform provides a comprehensive solution for monitoring Machine Learning and Large Language models in production. It helps proactively identify and address potential performance issues by analyzing data quality, model quality, and model drift. The repository contains files and projects for running the platform, including UI, API, SDK, and Spark components. Installation using Docker compose is provided, allowing deployment with a K3s cluster and interaction with a k9s container. The platform documentation includes a step-by-step guide for installation and creating dashboards. Community engagement is encouraged through a Discord server. The roadmap includes adding functionalities for batch and real-time workloads, covering various model types and tasks.

Shinkai apps unlock the full capabilities/automation of first-class LLM (AI) support in the web browser. It enables creating multiple agents, each connected to either local or 3rd-party LLMs (ex. OpenAI GPT), which have permissioned (meaning secure) access to act in every webpage you visit. There is a companion repo called Shinkai Node, that allows you to set up the node anywhere as the central unit of the Shinkai Network, handling tasks such as agent management, job processing, and secure communications.

AnyLabeling is a tool for effortless data labeling with AI support from YOLO and Segment Anything. It combines features from LabelImg and Labelme with an improved UI and auto-labeling capabilities. Users can annotate images with polygons, rectangles, circles, lines, and points, as well as perform auto-labeling using YOLOv5 and Segment Anything. The tool also supports text detection, recognition, and Key Information Extraction (KIE) labeling, with multiple language options available such as English, Vietnamese, and Chinese.

Delphi AI Developer is a plugin that enhances the Delphi IDE with AI capabilities from OpenAI, Gemini, and Groq APIs. It assists in code generation, refactoring, and speeding up development by providing code suggestions and predefined questions. Users can interact with AI chat and databases within the IDE, customize settings, and access documentation. The plugin is open-source and under the MIT License.

GPT Computer Assistant (GCA) is an open-source framework designed to build vertical AI agents that can automate tasks on Windows, macOS, and Ubuntu systems. It leverages the Model Context Protocol (MCP) and its own modules to mimic human-like actions and achieve advanced capabilities. With GCA, users can empower themselves to accomplish more in less time by automating tasks like updating dependencies, analyzing databases, and configuring cloud security settings.

Solana AI Trade Bot is an advanced trading tool specifically designed for meme token trading on the Solana blockchain. It leverages AI technology powered by GPT-4.0 to automate trades, identify low-risk/high-potential tokens, and assist in token creation and management. The bot offers cross-platform compatibility and a range of configurable settings for buying, selling, and filtering tokens. Users can benefit from real-time AI support and enhance their trading experience with features like automatic selling, slippage management, and profit/loss calculations. To optimize performance, it is recommended to connect the bot to a private light node for efficient trading execution.

Google GenerativeAI (Gemini) is an unofficial C# .Net SDK based on REST APIs for accessing Google Gemini models. It offers a complete rewrite of the previous SDK with improved performance, flexibility, and ease of use. The SDK seamlessly integrates with LangChain.net, providing easy methods for JSON-based interactions and function calling with Google Gemini models. It includes features like enhanced JSON mode handling, function calling with code generator, multi-modal functionality, Vertex AI support, multimodal live API, image generation and captioning, retrieval-augmented generation with Vertex RAG Engine and Google AQA, easy JSON handling, Gemini tools and function calling, multimodal live API, and more.

Moon is a monitoring and alerting platform suitable for multiple domains, supporting various application scenarios such as cloud-native, Internet of Things (IoT), and Artificial Intelligence (AI). It simplifies operational work of cloud-native monitoring, boasts strong IoT and AI support capabilities, and meets diverse monitoring needs across industries. Capable of real-time data monitoring, intelligent alerts, and fault response for various fields.

A repository that lists papers related to Large Language Model (LLM) based agents. The repository covers various topics including survey, planning, feedback & reflection, memory mechanism, role playing, game playing, tool usage & human-agent interaction, benchmark & evaluation, environment & platform, agent framework, multi-agent system, and agent fine-tuning. It provides a comprehensive collection of research papers on LLM-based agents, exploring different aspects of AI agent architectures and applications.

The AI21 Labs Python SDK is a comprehensive tool for interacting with the AI21 API. It provides functionalities for chat completions, conversational RAG, token counting, error handling, and support for various cloud providers like AWS, Azure, and Vertex. The SDK offers both synchronous and asynchronous usage, along with detailed examples and documentation. Users can quickly get started with the SDK to leverage AI21's powerful models for various natural language processing tasks.

Shell Sage is an intelligent terminal companion and AI-powered terminal assistant that enhances the terminal experience with features like local and cloud AI support, context-aware error diagnosis, natural language to command translation, and safe command execution workflows. It offers interactive workflows, supports various API providers, and allows for custom model selection. Users can configure the tool for local or API mode, select specific models, and switch between modes easily. Currently in alpha development, Shell Sage has known limitations like limited Windows support and occasional false positives in error detection. The roadmap includes improvements like better context awareness, Windows PowerShell integration, Tmux integration, and CI/CD error pattern database.

Recommendarr is a tool that generates personalized TV show and movie recommendations based on your Sonarr, Radarr, Plex, and Jellyfin libraries using AI. It offers AI-powered recommendations, media server integration, flexible AI support, watch history analysis, customization options, and dark/light mode toggle. Users can connect their media libraries and watch history services, configure AI service settings, and get personalized recommendations based on genre, language, and mood/vibe preferences. The tool works with any OpenAI-compatible API and offers various recommended models for different cost options and performance levels. It provides personalized suggestions, detailed information, filter options, watch history analysis, and one-click adding of recommended content to Sonarr/Radarr.

big-AGI is an AI suite designed for professionals seeking function, form, simplicity, and speed. It offers best-in-class Chats, Beams, and Calls with AI personas, visualizations, coding, drawing, side-by-side chatting, and more, all wrapped in a polished UX. The tool is powered by the latest models from 12 vendors and open-source servers, providing users with advanced AI capabilities and a seamless user experience. With continuous updates and enhancements, big-AGI aims to stay ahead of the curve in the AI landscape, catering to the needs of both developers and AI enthusiasts.

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

KDB.AI is a time-based vector database that allows developers to build scalable, reliable, and real-time applications by providing advanced search, recommendation, and personalization for Generative AI applications. It supports multiple index types, distance metrics, top-N and metadata filtered retrieval, as well as Python and REST interfaces. The repository contains samples demonstrating various use-cases such as temporal similarity search, document search, image search, recommendation systems, sentiment analysis, and more. KDB.AI integrates with platforms like ChatGPT, Langchain, and LlamaIndex. The setup steps require Unix terminal, Python 3.8+, and pip installed. Users can install necessary Python packages and run Jupyter notebooks to interact with the samples.

Drop your Support Log Here, Allowing it to automatically generate concise summaries reporting to the tech team.

Assists in resolving technical issues in field operations.

Third-line technical support engineer, providing advanced IT assistance.

Microsoft 365 support agent, redirects admin-level requests to PCT Support.

Your communication assistant, TechTalker, simplifies messaging for software engineers with clarity and ease.

GTP with information about Trellix ETP solution

Your Friendly Public Linux Expert

Your Linux coding assistant.

Elevate your PHP programming with AI-guided support. Need expert insights, bug resolutions, code optimizations, or upgrades? PHP Mentor delivers custom assistance for developers across all expertise levels, making coding simpler.

"DueDiligencePro AI" is engineered to support businesses and investment professionals by conducting thorough due diligence on mergers, acquisitions, investments, and other business ventures.

By combining the expertise of top career coaches with advanced AI, our GPT helps you excel in interviews across various job functions and levels. We've also compiled the most practical tips for you | We value your experience, please contact [email protected] if you need support ❤️!

Team of experts assisting CISOs, CIOs, Exec Teams, and Board Directors in cyber risk oversight and security program management, providing actionable strategic, operational, and tactical support. Enhanced with advanced technical security architecture and engineering expertise.

RISEN Prompt Engineer GPT streamlines AI interactions by applying the RISEN framework, focusing on specific, structured prompts for targeted, creative responses. This method improves the precision of AI-generated answers, ensuring they meet user expectations effectively.

Expert in Ruby programming, offering code generation, learning support, and code review.

Career Catalyst is an AI-powered assistant specializing in job application support, adept at enhancing CVs and cover letters by aligning them with specific job descriptions for a standout application.

Guiding users on Infometis products and addons.

AI expert in providing technical support and guidance on NGINX.

Markdown Mentor: Your AI ally for Markdown coding. Offers expert advice, debugging, code clean-up, and enhancements. Tailored support for developers, regardless of skill level.

Sofware Engineer Copilot. Skilled Sofware Engineer Assistant for software development support. @JacquesGariepy

Cyber incident response assistant for triage and guided support.