Best AI tools for< Audit Customer Conversations >

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

TalkFlow is an AI assistant application designed for meetings, interviews, and more. It offers real-time advice during conversations, helps in solving coding problems, and provides personalized assistance for both personal and enterprise use. The application utilizes AI technology to enhance communication, improve efficiency, and streamline processes in various scenarios.

AskNow is a website that allows users to have audio conversations with AI-powered avatars. Users can choose from a variety of avatars, each with its own unique personality and expertise. AskNow can be used for a variety of purposes, including getting advice, learning new things, or simply having a conversation. The website is easy to use and the avatars are very realistic. AskNow is a great way to experience the power of AI and to have some fun at the same time.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Ogt.ai revolutionizes digital interaction, enabling interactive conversations across various media types, including YouTube videos, audio files, text documents, and links. Experience enhanced media engagement with AI-powered chats for videos and audio. Analyze content, ask questions, and gain insights in real-time, making media interactions more engaging and informative. Interact with text-based documents like never before. Use Ogt.ai to converse with PDFs, Text, Json, CSV, DOCX, and PPTX files, extracting essential information or discussing content as if you're talking to an expert. Ogt.ai is adept at recognizing the subtleties of various media. It tailors responses to analyze video tones, document contexts, or key audio points, enhancing your media interaction.

Eloquence is an AI-powered language learning platform that offers interactive conversation practice with AI characters to help users improve their speaking skills and confidence in real-world conversations. The platform focuses on providing a safe space for users to practice without judgment, using interactive stories and native audio pronunciation to enhance the learning experience.

YOUS is a messenger application with an AI-based translator that facilitates communication between individuals who speak different languages. It offers features such as audio/video meetings with built-in AI translation, phone calls with translation capabilities, and secure messaging services. YOUS aims to bridge language barriers and enable seamless communication in various scenarios, including meetings, calls, and chats. The application prioritizes user privacy and data security, ensuring that conversations are encrypted and not stored beyond the duration of the interaction.

Free ChatGPT Omni (GPT4o) is a user-friendly website that allows users to effortlessly chat with ChatGPT for free. It is designed to be accessible to everyone, regardless of language proficiency or technical expertise. GPT4o is OpenAI's groundbreaking multimodal language model that integrates text, audio, and visual inputs and outputs, revolutionizing human-computer interaction. The website offers real-time audio interaction, multimodal integration, advanced language understanding, vision capabilities, improved efficiency, and safety measures.

ChatGPT4o is OpenAI's latest flagship model, capable of processing text, audio, image, and video inputs, and generating corresponding outputs. It offers both free and paid usage options, with enhanced performance in English and coding tasks, and significantly improved capabilities in processing non-English languages. ChatGPT4o includes built-in safety measures and has undergone extensive external testing to ensure safety. It supports multimodal inputs and outputs, with advantages in response speed, language support, and safety, making it suitable for various applications such as real-time translation, customer support, creative content generation, and interactive learning.

GPT40.net is a platform where users can interact with the latest GPT-4o model from OpenAI. The tool offers free and paid options for users to ask questions and receive answers in various formats such as text, audio, image, and video. GPT40 is designed to provide natural and intuitive human-computer interactions through its multimodal capabilities and fast response times. It ensures safety through built-in measures and is suitable for applications like real-time translation, customer support, content generation, and interactive learning.

Bliro is an AI assistant designed for meetings, offering transcription and AI note-taking services to help users collect important information. It works across all meeting tools, both online and in-person, without the need for bots. Bliro ensures privacy compliance by not recording audio or video, with data processing and hosting on European servers. The tool integrates seamlessly with CRM systems, Slack, and Confluence, providing users with accurate meeting summaries and insights. Bliro is highly praised by customers for its efficiency, organization, and ability to improve customer experience through optimized conversation tracking.

Krisp is an AI-powered tool designed to enhance online meetings and calls by removing background noises, transcribing conversations in real-time, generating meeting notes and summaries, and providing features like AI accent localization and call recording. It offers solutions for individuals, teams, call centers, and enterprises, ensuring clear communication and improved productivity. Krisp's advanced technology helps users focus on the conversation without distractions and ensures high-quality audio interactions.

Outset is an AI-powered research platform that enables users to conduct and synthesize video, audio, and text conversations with hundreds of participants at once. It uses AI to moderate conversations, identify common themes, tag relevant conversations, and pull out powerful quotes. Outset is designed to help researchers understand the 'why' behind answers and gain deeper insights into the people they serve.

Kindroid is a premium AI chatbot experience for building your own AI characters. Whether you're looking for meaningful conversations with AI characters or engaging in dynamic AI roleplay, Kindroid's sophisticated AI chat capabilities stand out in the realm of AI web bots and character AI chats. Powered by advanced GPT algorithms, your personal artificial intelligence companion provides an unparalleled opportunity to chat with AI that understands and responds with human-like understanding. Kindroid uses the latest in AI technology across language models, image generation, and audio generation to power its AI chatbot systems. Aside from texting, the Kindroid AI bot is able to generate AI images as well as have phone calls powered by state-of-the-art speech recognition AI.

Rep.ai is an AI-powered platform that offers AI Live Chat, AI Intent, and AI Dialer products to help businesses convert website traffic into pipeline. The platform engages and qualifies site visitors through personalized text, voice, and video AI interactions. It alerts human representatives for video call handoffs and provides realistic replicas of reps for live audio and video conversations. Rep.ai is designed to increase sales efficiency by connecting teams to buyers, uncovering hot prospects, and enhancing outbound calling capabilities.

ChatTTS is a text-to-speech tool optimized for natural, conversational scenarios. It supports both Chinese and English languages, trained on approximately 100,000 hours of data. With features like multi-language support, large data training, dialog task compatibility, open-source plans, control, security, and ease of use, ChatTTS provides high-quality and natural-sounding voice synthesis. It is designed for conversational tasks, dialogue speech generation, video introductions, educational content synthesis, and more. Users can integrate ChatTTS into their applications using provided API and SDKs for a seamless text-to-speech experience.

LoQal AI is a global hyperlocal marketing and AI generative solutions platform that empowers businesses to connect with local audiences effectively. It offers a wide range of AI-powered tools for content generation, voiceovers, code creation, and more. The platform focuses on personalized, contextually relevant content creation, market analysis, and campaign management to enhance brand engagement and loyalty. Whether for small local shops or large corporations, LoQal AI provides scalable, data-driven strategies for a competitive edge in local markets.

KeepChatGPT is a plugin designed to enhance the data security capabilities and efficiency of ChatGPT. It aims to make your chat experience incredibly smooth, eliminating dozens or even hundreds of unnecessary steps, and permanently getting rid of various errors and warnings. It offers innovative features such as automatic refresh, activity maintenance, data security, audit cancellation, conversation cloning, endless conversations, page purification, large screen display, full screen display, tracking interception, rapid changes, and detailed insights. The plugin ensures that your AI experience is secure, smooth, efficient, concise, and seamless.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

FreeChat is a native LLM appliance for macOS that runs completely locally. Download it and ask your LLM a question without doing any configuration. A local/llama version of OpenAI's chat without login or tracking. You should be able to install from the Mac App Store and use it immediately.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

TEN Framework, short for Transformative Extensions Network, is the world's first real-time multimodal AI agent framework. It offers native support for high-performance, real-time multimodal interactions, supports multiple languages and platforms, enables edge-cloud integration, provides flexibility beyond model limitations, and allows for real-time agent state management. The framework facilitates the development of complex AI applications that transcend the limitations of large models by offering a drag-and-drop programming approach. It is suitable for scenarios like simultaneous interpretation, speech-to-text conversion, multilingual chat rooms, audio interaction, and audio-visual interaction.

Vector Companion is an AI tool designed to act as a virtual companion on your computer. It consists of two personalities, Axiom and Axis, who can engage in conversations based on what is happening on the screen. The tool can transcribe audio output and user microphone input, take screenshots, and read text via OCR to create lifelike interactions. It requires specific prerequisites to run on Windows and uses VB Cable to capture audio. Users can interact with Axiom and Axis by running the main script after installation and configuration.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

RTranslator is an almost open-source, free, and offline real-time translation app for Android. It offers Conversation mode for multi-user translations, WalkieTalkie mode for quick conversations, and Text translation mode. It uses Meta's NLLB for translation and OpenAi's Whisper for speech recognition, ensuring privacy. The app is optimized for performance and supports multiple languages. It is ad-free and donation-supported.

Bolna is an open-source platform for building voice-driven conversational applications using large language models (LLMs). It provides a comprehensive set of tools and integrations to handle various aspects of voice-based interactions, including telephony, transcription, LLM-based conversation handling, and text-to-speech synthesis. Bolna simplifies the process of creating voice agents that can perform tasks such as initiating phone calls, transcribing conversations, generating LLM-powered responses, and synthesizing speech. It supports multiple providers for each component, allowing users to customize their setup based on their specific needs. Bolna is designed to be easy to use, with a straightforward local setup process and well-documented APIs. It is also extensible, enabling users to integrate with other telephony providers or add custom functionality.

Call GPT is a voice application that utilizes Deepgram for Speech to Text, elevenlabs for Text to Speech, and OpenAI for GPT prompt completion. It allows users to chat with ChatGPT on the phone, providing better transcription, understanding, and speaking capabilities than traditional IVR systems. The app returns responses with low latency, allows user interruptions, maintains chat history, and enables GPT to call external tools. It coordinates data flow between Deepgram, OpenAI, ElevenLabs, and Twilio Media Streams, enhancing voice interactions.

A curated list of Generative AI projects, tools, artworks, and models

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

Spa and Beauty Salons collect Customer inforation, including personal details and treatment records, necessitating a high level of confidentiality and data protection.

Experience daily Christmas joy! Fun coloring, crafts, recipes, cultural insights with audio guides, and curated videos - perfect for festive creativity with your loved ones!

Scans and transcribes images into documents, offers downloadable copies in a document and offers to translate into different languages

Get your Ethereum and L2 EVMs smart contracts audited updated knowledge base of vulnerabilities and exploits. Updated: Nov 14th 23

Flagship GPT for technical audits, adhering to OpenAI's ethical and legal standards. Powered by OpenAI.

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Friendly ISO 9001 guide with practical, clear, and approachable advice.

Get UI/UX and content recommendations and optimise your website conversion rates. Enter your website URL to begin your audit.

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Generates cybersecurity audit and penetration test specifications.

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Highlights ambiguities in environmental claims, suggesting further investigation.

Get a detailed risk analysis for public relations, marketing, and internal communications, identifying challenges and negative impacts to refine your messaging strategy.

Ensures corporate compliance through meticulous governance audits.

I analyze websites and blog posts for technical SEO compliance and provide detailed reports.

Compares suppliers' practices with LkSG requirements by BAFA in audit reports

High-accuracy smart contract audit tool.

An expert in audit and compliance, providing precise accounting guidance.

Expert on internal audit standards, 📝 specializing in IFACI norms and IIA resources. Norms, procedures, practices, compliance, ...Powered by Breebs (www.breebs.com)