Best AI tools for< Email Support Specialist >
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20 - AI tool Sites
SupportAgent.ai
SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.
Unthread
Unthread is an AI-powered support tool designed to streamline and automate customer support processes within Slack. It offers features such as AI-generated support responses, shared email inbox integration, in-app live chat, and ticket tracking. Unthread helps teams prioritize, assign, and resolve support tickets efficiently by leveraging AI technology. It also allows for seamless integration with task managers, CRMs, and other tools to enhance support workflows.
Whelp
Whelp is an omnichannel inbox software that helps businesses connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. It offers a unified customer view, AI-powered automations, advanced reporting, and customizable communication campaigns. Whelp's platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place. It allows businesses to easily customize and automate their communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. The chatbot builder on this platform makes it easy to design and deploy chatbots that can provide customers with 24/7 service and quick responses to their inquiries and concerns.
Scribix Ai
Scribix Ai is an AI-powered email copywriting assistant that offers early access to users for composing and replying to emails with speed, precision, and multilingual support. The tool ensures fast, accurate, and professional communication by providing context-aware fast replies and enabling multilingual email composition. Scriba AI saves time, enhances productivity, and helps users leave a lasting impression with every email.
MailMaestro
MailMaestro is a magical AI email assistant that helps users write better emails faster. It leverages advanced AI technology to summarize, respond to, and organize emails in seconds, making inbox management effortless. With features like AI email summary and response, AI email writer, and AI email management, MailMaestro streamlines email communication and enhances productivity. Trusted by over 45,000 teams worldwide, MailMaestro is designed to bring order to chaotic inboxes and improve overall email efficiency.
Spark Mail
Spark Mail is a smart and focused email application that utilizes AI technology to help users craft perfect emails quickly. It offers features such as Smart Inbox, Gatekeeper, Snooze Emails, Send Later, Reminder to Follow-up, Email Signatures, Newsletters & Notifications, and more. Spark Mail is designed to filter out the noise in emails, allowing users to prioritize important contacts, organize their inbox, and focus on what's important. With over 17.5 million users worldwide, Spark Mail aims to redefine the way people work by providing tools to overcome information overload and distractions.
Canary Mail
Canary Mail is an AI-powered email application designed to enhance productivity and security. It offers features such as AI email copilot for writing better emails, summarizing long emails, smart prioritization, bulk cleaner, read receipts, send later, pin & snooze, email encryption, and unified inbox. Users can benefit from its AI capabilities to streamline email management and improve communication efficiency. With a focus on privacy, Canary Mail ensures no ads or data mining, providing a secure and user-friendly email experience.
EmailTree
EmailTree is an AI-powered email management platform that helps businesses automate their email responses, prioritize and organize tickets, and quickly integrate their data. With EmailTree, businesses can improve their customer experience, reduce their first response rate, and drive more revenue.
ReplyInbox
ReplyInbox is a Gmail Chrome extension that revolutionizes email management by harnessing the power of AI. It automates email replies based on your product or service knowledge base, saving you time and effort. Simply select the text you want to respond to, click generate, and let ReplyInbox craft a personalized and high-quality reply. You can also share website links and other documentation with ReplyInbox's AI to facilitate even more accurate and informative responses.
Re:amaze
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It offers a range of features to help businesses provide better customer service and engagement, including a shared inbox, live chat, chatbots, push campaigns, AI-powered response and creation tools, a customizable FAQ center, a status page, and real-time customer activity monitoring. Re:amaze is designed to help businesses consolidate all their customer support channels and respond faster than ever before. It also offers a range of integrations with other business tools and applications.
Astro System
Astro System is an AI-powered automation platform that revolutionizes customer support by merging AI email assistance, help desk services, and AI-driven dispute resolution. It enables businesses to minimize expenses, uplift support staff, and ensure customer contentment through sophisticated AI responses and personalized interactions.
Hypertype
Hypertype is an AI-powered email assistant that helps businesses save time and improve the quality of their customer communications. It automatically drafts emails with the most relevant information retrieved from your data, in seconds. This can save you up to 70% of the time you spend drafting emails, and it can also help you to provide more personalized and effective responses to your customers. Hypertype is used by over 2,000 businesses worldwide, and it has been featured in Forbes, The Wall Street Journal, and The New York Times.
ConnectPlex
ConnectPlex is an AI-based B2B sales and support platform that offers LeadBots to generate warm leads and ChatBots to automate company processes. It leverages artificial intelligence to assist in lead generation, customer engagement, and data analysis, helping businesses drive growth and efficiency. Trusted by over 100,000 professionals globally, ConnectPlex is known for its intuitive platform, extensive capabilities, and high email accuracy rates.
Nextiva
Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.
OMQ
The website offers AI-powered solutions for customer service automation, including chatbots, email bots, and ticket system assistants. It provides tools like OMQ Chatbot, OMQ Help, OMQ Contact, OMQ Assist, and OMQ Reply to streamline customer interactions and improve efficiency. The platform leverages artificial intelligence to provide real-time responses, reduce support efforts, and enhance customer satisfaction across various communication channels.
BoldDesk
BoldDesk by Syncfusion is a comprehensive customer service software designed to effortlessly resolve 70% of customer inquiries. It offers features such as ticketing system, live chat support, omnichannel inbox, knowledge base, task management, and AI Copilot. The application aims to enhance customer service efficiency through automation, collaboration, and customization. BoldDesk provides workflow automation, contact management, reports & analytics, mobile app, customer portal, apps & integrations, and satisfaction survey (CSAT). It caters to startups, small businesses, and enterprises, offering solutions for email ticketing, shared inbox software, multi-brand help desk, internal help desk software, trouble ticketing software, and embedded help widgets.
HubSpot
HubSpot is an AI-powered platform that offers a suite of marketing, sales, and customer service software. It provides tools for lead generation, marketing automation, sales pipeline management, customer support, content creation, and more. With features like a free online form builder, CRM integration, automated email follow-ups, and customizable forms, HubSpot helps businesses streamline their processes and nurture leads effectively. The platform caters to startups, small businesses, and enterprises, offering solutions to help them find and win customers, improve lead generation, and organize customer data efficiently.
Typewise
Typewise is an AI-powered communication assistant that helps customer service and sales teams save time, improve response and resolution times, and increase customer satisfaction. It offers features such as text prediction, auto-completion, auto-generated email and chat responses, autocorrect and grammar check, real-time translation, and a custom AI language model. Typewise integrates with popular CRM systems and is available as a SaaS or on-premises solution.
Atom.com
Atom.com is a website that utilizes Cloudflare's security service to protect itself from online attacks. Users may encounter a block when certain actions trigger the security solution, such as submitting specific words or phrases, SQL commands, or malformed data. In such cases, users can contact the site owner via email to resolve the issue.
EliseAI
EliseAI is an industry-leading AI application designed for the housing and healthcare sectors. It offers a comprehensive suite of AI solutions for property management companies, assisting in leasing, maintenance, renewals, and delinquency management. EliseAI streamlines communication across multiple channels, providing personalized, omni-channel support to prospects and residents. The platform automates tasks such as responding to maintenance requests, sending renewal reminders, and reducing delinquencies through automated reminders and follow-ups. With features like voice, text, email, and chat support, EliseAI enhances the prospect-to-resident journey, improving operational efficiency and resident satisfaction.
20 - Open Source Tools
Wave-Executor
Wave Executor is a robust Windows-based script executor tailored for Roblox enthusiasts. It boasts AI integration for seamless script development, ad-free premium features, and 24/7 support, ensuring an unparalleled user experience and elevating gameplay to new heights.
call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.
void
Void is an open-source Cursor alternative, providing a full source code for users to build and develop. It is a fork of the vscode repository, offering a waitlist for the official release. Users can contribute by checking the Project board and following the guidelines in CONTRIBUTING.md. Support is available through Discord or email.
claim-ai-phone-bot
AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.
Nexior
Nexior allows users to deploy their own AI application site in minutes, offering services like GPT, Midjourney, ChatDoc, QrArt, etc. Users can use the platform without any development experience, AI account purchases, API support concerns, or payment system configurations. It supports various features such as GPT 3.5/4.0, Midjourney modes, unlimited document uploads, artistic QR code generation, payment and referral systems, and user system support. Nexior is open source, free under the MIT license, and easy to configure and deploy.
call-center-ai
Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.
Conversational-Azure-OpenAI-Accelerator
The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.
bytedesk
Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.
design-studio
Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.
obsei
Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.
008
008 is an open-source event-driven AI powered WebRTC Softphone compatible with macOS, Windows, and Linux. It is also accessible on the web. The name '008' or 'agent 008' reflects our ambition: beyond crafting the premier Open Source Softphone, we aim to introduce a programmable, event-driven AI agent. This agent utilizes embedded artificial intelligence models operating directly on the softphone, ensuring efficiency and reduced operational costs.
CLI
Bito CLI provides a command line interface to the Bito AI chat functionality, allowing users to interact with the AI through commands. It supports complex automation and workflows, with features like long prompts and slash commands. Users can install Bito CLI on Mac, Linux, and Windows systems using various methods. The tool also offers configuration options for AI model type, access key management, and output language customization. Bito CLI is designed to enhance user experience in querying AI models and automating tasks through the command line interface.
multi-agent-orchestrator
Multi-Agent Orchestrator is a flexible and powerful framework for managing multiple AI agents and handling complex conversations. It intelligently routes queries to the most suitable agent based on context and content, supports dual language implementation in Python and TypeScript, offers flexible agent responses, context management across agents, extensible architecture for customization, universal deployment options, and pre-built agents and classifiers. It is suitable for various applications, from simple chatbots to sophisticated AI systems, accommodating diverse requirements and scaling efficiently.
AirGo
AirGo is a front and rear end separation, multi user, multi protocol proxy service management system, simple and easy to use. It supports vless, vmess, shadowsocks, and hysteria2.
Webscout
WebScout is a versatile tool that allows users to search for anything using Google, DuckDuckGo, and phind.com. It contains AI models, can transcribe YouTube videos, generate temporary email and phone numbers, has TTS support, webai (terminal GPT and open interpreter), and offline LLMs. It also supports features like weather forecasting, YT video downloading, temp mail and number generation, text-to-speech, advanced web searches, and more.
extractous
Extractous offers a fast and efficient solution for extracting content and metadata from various document types such as PDF, Word, HTML, and many other formats. It is built with Rust, providing high performance, memory safety, and multi-threading capabilities. The tool eliminates the need for external services or APIs, making data processing pipelines faster and more efficient. It supports multiple file formats, including Microsoft Office, OpenOffice, PDF, spreadsheets, web documents, e-books, text files, images, and email formats. Extractous provides a clear and simple API for extracting text and metadata content, with upcoming support for JavaScript/TypeScript. It is free for commercial use under the Apache 2.0 License.
air780e-forwarder
This repository provides a tool for forwarding SMS and call notifications using various notification methods such as Telegram, PushDeer, Bark, DingTalk, Feishu, WeCom, Pushover, email, Gotify, Inotify, and SMTP protocol. It also allows controlling devices via SMS, scheduling base station positioning, querying data usage, reporting device status, power button operations, low power mode, message queue usage for sending notifications without freezing, automatic resend on notification failure, and support for master-slave mode for message forwarding.
RealtimeSTT_LLM_TTS
RealtimeSTT is an easy-to-use, low-latency speech-to-text library for realtime applications. It listens to the microphone and transcribes voice into text, making it ideal for voice assistants and applications requiring fast and precise speech-to-text conversion. The library utilizes Voice Activity Detection, Realtime Transcription, and Wake Word Activation features. It supports GPU-accelerated transcription using PyTorch with CUDA support. RealtimeSTT offers various customization options for different parameters to enhance user experience and performance. The library is designed to provide a seamless experience for developers integrating speech-to-text functionality into their applications.
resume-job-matcher
Resume Job Matcher is a Python script that automates the process of matching resumes to a job description using AI. It leverages the Anthropic Claude API or OpenAI's GPT API to analyze resumes and provide a match score along with personalized email responses for candidates. The tool offers comprehensive resume processing, advanced AI-powered analysis, in-depth evaluation & scoring, comprehensive analytics & reporting, enhanced candidate profiling, and robust system management. Users can customize font presets, generate PDF versions of unified resumes, adjust logging level, change scoring model, modify AI provider, and adjust AI model. The final score for each resume is calculated based on AI-generated match score and resume quality score, ensuring content relevance and presentation quality are considered. Troubleshooting tips, best practices, contribution guidelines, and required Python packages are provided.
ail-framework
AIL framework is a modular framework to analyze potential information leaks from unstructured data sources like pastes from Pastebin or similar services or unstructured data streams. AIL framework is flexible and can be extended to support other functionalities to mine or process sensitive information (e.g. data leak prevention).
20 - OpenAI Gpts
Customer Support Assistant
Expert in crafting empathetic, professional emails for customer support.
Power Automate Tutor
Learn at your own pace and empower your organization with self-service automation.
Addiction Assistant
A mentor for those with struggling with control over their substance use, offering guidance, resources, and support for sobriety. In case of relapse, it provides practical steps and resources, including web links, phone numbers, and emails.
MikeOnAI Copilot Buddy
Experimental Guide to Navigating Microsoft 365 Copilot Based on Public Information from Microsoft Sources
AI Boost Eligibility Interviewers
Feeling Overworked? Let AI help you out! Type "help" for more information.