Best AI tools for< Customer Insights Manager >

Groupt is an AI-powered data categorization and analytics application that simplifies the process of transforming complex arrays of qualitative data into clear, actionable insights for enhanced decision-making. Users can upload CSV files containing data such as user feedback, survey responses, or any qualitative data to receive visualizations of response groupings, categories, and more. The application offers high accuracy and reliability in categorizing data, with a user-friendly interface and transparent pricing options.

MySocialPulse is an AI tool that serves as the Emotion Barometer, providing insights into emotional sentiments of customers, consumers, employees, and the wider population. It offers real-time data analysis to help businesses adjust marketing campaigns on the fly. The tool is designed to unleash the power of Emotional Intelligence Compliance, Stocks & Crypto Intelligence, and Human Intelligence. MySocialPulse enables users to access social pulse data immediately, offering deep insights and emotional sentiments at the heart of the data.

Feedback Navigator is an AI-powered platform designed to help businesses analyze and extract valuable insights from customer feedback data. It offers features such as sentiment analysis, request detection, custom workflows, and the ability to import feedback from various sources. The platform aims to streamline the process of gathering and understanding customer feedback to empower businesses in making informed decisions and enhancing customer satisfaction.

Insight7 is a powerful AI-powered tool that helps businesses extract insights from customer and employee interviews. It uses natural language processing and machine learning to analyze large volumes of unstructured data, such as transcripts, audio recordings, and videos. Insight7 can identify key themes, trends, and sentiment, which can then be used to improve products, services, and customer experiences.

Anecdote is a customer feedback analytics hub that leverages automated AI tagging and precision NLP clustering to help businesses uncover product insights, detect bugs, analyze competitor feedback, and provide real-time feedback alerts. The platform offers semantic search, survey analysis, and integrates with over 65 sources to deliver accurate clusters from customer feedback. Anecdote is used by top customer-centric companies to save time, improve customer experiences, and track feedback in multiple languages securely.

Rargus is a generative AI tool that specializes in turning customer feedback into actionable insights for businesses. By collecting feedback from various channels and utilizing custom AI analysis, Rargus helps businesses understand customer needs and improve product development. The tool enables users to compile and analyze feedback efficiently, leading to data-driven decision-making and successful product launches. Rargus also offers solutions for consumer insights, product management, and product marketing, helping businesses enhance customer satisfaction and drive growth.

VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers various tools and features such as AI chatbots for customer service, sentiment analysis, competitive analysis, customer analytics, product research, review analysis, social listening, and more. The platform helps Amazon sellers understand customer needs, develop better products, and gain market insights. VOC AI empowers businesses to transform customer relationships, increase sales, and boost growth and profitability through AI-driven solutions.

Brand24 is a powerful AI-powered social listening tool that helps businesses protect their brand reputation, measure their brand awareness, analyze their competitors, and discover customer insights. With Brand24, you can track mentions of your brand across social media, news, blogs, videos, forums, podcasts, reviews, and more. You can also use Brand24 to track hashtags, measure the reach of your marketing campaigns, and get access to valuable customer insights.

PersonaGPT is an AI-powered customer focus group tool that helps businesses understand their customers better. It provides expert-designed prompts paired with conversational AI to help businesses get instant access to insights directly from their customers' minds. PersonaGPT can be used to find out what customers think, discover what content they want, get feedback on websites and creative, highlight unique selling points, isolate pain points, and reveal partnerships with crossover brands.

CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.

Seven24 AI is an AI-powered feedback collection and analysis tool designed to help businesses gather real-time feedback from users and turn it into actionable tasks. The tool utilizes generative AI to analyze customer sentiment, prompt positive reviews, and generate prioritized tasks based on feedback volume. With features like voice feedback collection, sentiment analysis, and topic modeling, Seven24 AI offers a modern and efficient way for businesses to manage feedback effectively and enhance customer satisfaction.

Tactic is an AI-powered platform that provides generative insights and solutions for customers by leveraging AI technology to generate target accounts unique to businesses and new customer insights from various data sources. It offers features such as no-code custom AI builder, process automation, multi-step reasoning, model agnostic data import, and simple user experience. Tactic is trusted by hypergrowth startups and Fortune 500 companies for market research, audience automation, and customer data management. The platform helps users increase revenue, save time on research and analysis, and close more deals efficiently.

InteliConvo® is a state-of-the-art AI-powered speech analytics and automation platform that enables businesses to process and analyze recorded customer conversations. It provides valuable insights into customer buying patterns, intents, sentiments, and feedback, which can be utilized to automate workflows, improve team performance, accelerate sales, enhance debt collections, boost customer experience, and ensure compliance. The platform offers features like multilingual support, flexible deployment options, hot lead identification, debt default prediction, brand building insights, and compliance monitoring.

Reflectfy is an AI-powered feedback tool that enables businesses to collect customer feedback, analyze sentiments, and generate actionable insights. It offers a comprehensive dashboard to visualize data, AI-powered sentiment analysis, customizable properties, and user management features. Reflectfy helps businesses make data-driven decisions to enhance customer experience and drive growth.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

Olvy is an AI-powered platform designed to help businesses manage user feedback efficiently. It offers a unified workspace for surveys, interviews, reviews, support tickets, and sales calls, all automated using state-of-the-art AI technology. Olvy AI turns customer feedback into actionable insights, empowering decision-making with data-driven insights and enabling companies to stay connected to user needs. The platform is trusted by leading companies to understand their customers better and improve product offerings.

Buzzabout is an AI audience research tool that provides insights from thousands of discussions on Reddit in seconds. It helps users save time by extracting key opinions and meanings quickly, allowing them to understand their audience without leaving Slack. The tool enables users to chat with their audience, interview hundreds of customers simultaneously, and receive instant replies by AI persona. Buzzabout offers various pricing plans with features like sentiment analysis, trend analysis, and shareable reports to support decision-making and improve products and marketing strategies.

Synthesio, an Ipsos Company, offers AI-enabled consumer intelligence solutions to help businesses make better and faster decisions. Their platform utilizes AI technology to provide insights on audience analysis, brand intelligence, campaign analysis, competitor analysis, crisis management, customer sentiment, influencer marketing, and trend analysis. Through their Social Intelligence Suite, users can access social listening dashboards, BI-styled reporting modules, trend detection modules, and AI-powered topic modeling for trend analysis. Synthesio's Signals GenAI platform app allows users to transform real-time consumer signals into actionable insights within 60 seconds, making it a pioneer in AI-enabled consumer intelligence.

Probz is an AI-powered end-to-end Insights Platform that helps brands gather detailed insights on their ideas through Quant, Qual, and Video Research. With a panel of over 10 million users worldwide, Probz enables brands to supercharge their decision-making process, understand customer behavior, collect feedback for product development, optimize marketing strategies, explore new initiatives, and obtain feedback on technology preferences and designs. The platform offers AI-generated hypotheses, customizable surveys, and real-user tests to enhance sales, customer satisfaction, and brand loyalty.

Electe is an AI-powered platform that empowers businesses to leverage the potential of artificial intelligence for data analysis and insights. With its intuitive interface and advanced AI algorithms, Electe enables users to extract valuable insights from their data, visualize data through intuitive graphs and customizable dashboards, generate personalized notes based on customer order analysis, monitor and compare competitor performance, and automate data extraction and classification using machine learning techniques. The platform also offers features like Q&A Document interaction, advanced presentations generation, daily email reports, and mobile app access. Electe is designed to cater to businesses of all sizes, providing scalable plans with essential functionalities, advanced analysis tools, and premium support.

The Conversation Knowledge Mining Solution Accelerator enables customers to leverage intelligence to uncover insights, relationships, and patterns from conversational data. It empowers users to gain valuable knowledge and drive targeted business impact by utilizing Azure AI Foundry, Azure OpenAI, Microsoft Fabric, and Azure Search for topic modeling, key phrase extraction, speech-to-text transcription, and interactive chat experiences.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

WrenAI is a data assistant tool that helps users get results and insights faster by asking questions in natural language, without writing SQL. It leverages Large Language Models (LLM) with Retrieval-Augmented Generation (RAG) technology to enhance comprehension of internal data. Key benefits include fast onboarding, secure design, and open-source availability. WrenAI consists of three core services: Wren UI (intuitive user interface), Wren AI Service (processes queries using a vector database), and Wren Engine (platform backbone). It is currently in alpha version, with new releases planned biweekly.

TinyTroupe is an experimental Python library that leverages Large Language Models (LLMs) to simulate artificial agents called TinyPersons with specific personalities, interests, and goals in simulated environments. The focus is on understanding human behavior through convincing interactions and customizable personas for various applications like advertisement evaluation, software testing, data generation, project management, and brainstorming. The tool aims to enhance human imagination and provide insights for better decision-making in business and productivity scenarios.

UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.

Nile is a serverless Postgres database designed for modern SaaS applications. It virtualizes tenants/customers/organizations into Postgres to enable native tenant data isolation, performance isolation, per-tenant backups, and tenant placement on shared or dedicated compute globally. With Nile, you can manage multiple tenants effortlessly, without complex permissions or buggy scripts. Additionally, it offers opt-in user management capabilities, customer-specific vector embeddings, and instant tenant admin dashboards. Built for the cloud, Nile provides a true serverless experience with effortless scaling.

Cool-GenAI-Fashion-Papers is a curated list of resources related to GenAI-Fashion, including papers, workshops, companies, and products. It covers a wide range of topics such as fashion design synthesis, outfit recommendation, fashion knowledge extraction, trend analysis, and more. The repository provides valuable insights and resources for researchers, industry professionals, and enthusiasts interested in the intersection of AI and fashion.

crewAI is a cutting-edge framework for orchestrating role-playing, autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It provides a flexible and structured approach to AI collaboration, enabling users to define agents with specific roles, goals, and tools, and assign them tasks within a customizable process. crewAI supports integration with various LLMs, including OpenAI, and offers features such as autonomous task delegation, flexible task management, and output parsing. It is open-source and welcomes contributions, with a focus on improving the library based on usage data collected through anonymous telemetry.

LLPhant is a comprehensive PHP Generative AI Framework that provides a simple and powerful way to build apps. It supports Symfony and Laravel and offers a wide range of features, including text generation, chatbots, text summarization, and more. LLPhant is compatible with OpenAI and Ollama and can be used to perform a variety of tasks, including creating semantic search, chatbots, personalized content, and text summarization.

The Multi-Agent -Custom Automation Engine Solution Accelerator is an AI-driven orchestration system that manages a group of AI agents to accomplish tasks based on user input. It uses a FastAPI backend to handle HTTP requests, processes them through various specialized agents, and stores stateful information using Azure Cosmos DB. The system allows users to focus on what matters by coordinating activities across an organization, enabling GenAI to scale, and is applicable to most industries. It is intended for developing and deploying custom AI solutions for specific customers, providing a foundation to accelerate building out multi-agent systems.

Awesome GPT + Security is a curated list of awesome security tools, experimental case or other interesting things with LLM or GPT. It includes tools for integrated security, auditing, reconnaissance, offensive security, detecting security issues, preventing security breaches, social engineering, reverse engineering, investigating security incidents, fixing security vulnerabilities, assessing security posture, and more. The list also includes experimental cases, academic research, blogs, and fun projects related to GPT security. Additionally, it provides resources on GPT security standards, bypassing security policies, bug bounty programs, cracking GPT APIs, and plugin security.

A massive list including a huge amount of products and services that are completely free! ⭐ Star on GitHub • 🤝 Contribute # Table of Contents * APIs, Data & ML * Artificial Intelligence * BaaS * Code Editors * Code Generation * DNS * Databases * Design & UI * Domains * Email * Font * For Students * Forms * Linux Distributions * Messaging & Streaming * PaaS * Payments & Billing * SSL

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Marketing analyst optimizing targeted strategies

L'IA au service du marketing de la CCI

Crafting global customer personas with visuals

Free, beautiful, and AI-generated product surveys

Crafts 'Mom Test' questions for unbiased product feedback

Professional analyst for CAC insights and summaries

I'm a Sales Representative helper, providing insights on skills and strategies for effective sales and customer engagement.

Professional insights on CRM software and strategies

Interprets body language in diverse daily situations with contextual insights.

A samurai blending Bushido with eclectic talents and insights.

AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.

🔍📝 Crafting personalized reports, offering quick summaries and in-depth insights about individuals for enhanced engagement strategies. 📊👤

Informative and family-focused insights on motherhood.

Providing web data insights from Google and Adobe Analytics.

A scholar in Hindu literature providing positive, brief insights against negativity.

Expert in retail industry discussions and consumer goods insights.

VGO Promo is a cutting-edge GPT tool provided by vgopromo.com, offering a comprehensive array of exclusive promo codes, referral bonuses, and expert insights across various online gaming and cryptocurrency platforms.

I'm Quora Search, specialized in finding Quora answers and insights.

A guide for dollar store bargain shopping and product insights

I offer a wide range of quotes and insights based on your mood.