Best AI tools for< Customer Analyst >

Mnemonic AI is an advanced Customer Intelligence tool that offers AI Personas and Digital Twin of the Customer solutions. It helps organizations of all sizes better understand individuals and tailor messages to their state of mind. The tool creates buyer personas and virtual twins of customers with 100% data-driven insights, enabling personalized marketing strategies. Mnemonic AI also provides advanced psychographic analyses, dynamic persona updates, and seamless data integrations for enhanced customer understanding and engagement.

Pivony is an AI-powered Consumer Intelligence Platform that helps organizations boost customer focus and close the empathy gap. It utilizes Deep Neural Language Understanding to provide multi-channel consumer insights and drive growth through data-driven decision-making. With features like creating custom dashboards, detecting trends, and generating reports, Pivony empowers customer experience and insight professionals to make informed strategic decisions. The platform is designed to support customer-centric organizations by analyzing customer feedback, tracking performance trends, and sharing insights across teams.

Eclipse AI is a generative AI tool that unifies and analyzes omnichannel voice-of-customer data to provide actionable intelligence for driving customer retention. It helps businesses automate the collation and analysis of customer interactions from various sources, such as surveys, reviews, calls, emails, and social media channels. By centralizing customer data and providing real-time insights, Eclipse AI streamlines the process of identifying performance issues and implementing targeted improvement plans to enhance customer experience and boost profitability.

Anecdote is a customer feedback analytics hub that leverages automated AI tagging and precision NLP clustering to help businesses uncover product insights, detect bugs, analyze competitor feedback, and provide real-time feedback alerts. The platform offers semantic search, survey analysis, and integrates with over 65 sources to deliver accurate clusters from customer feedback. Anecdote is used by top customer-centric companies to save time, improve customer experiences, and track feedback in multiple languages securely.

Pythanks.ai is an AI-powered platform designed for conducting high-quality survey-based business research efficiently and affordably. It leverages advanced Machine Learning techniques and Artificial Intelligence to create engaging surveys, analyze responses, and provide deep insights in minutes. The platform offers fully customizable surveys, website analysis, multilingual support, text summarization, AI interpretation, and seamless integrations with tools like Zapier and MailChimp. Pythanks.ai aims to make business research faster, cheaper, and better by automating the survey creation process and providing valuable insights through AI-driven analysis.

Kustomer is an AI-powered customer service CRM platform that offers a smart and simple solution for businesses to interact with their customers. By leveraging data and AI technology, Kustomer aims to transform how customers and agents interact, providing proactive support and increasing efficiency. The platform includes features such as AI Agent Copilot, AI Chatbots, Self-Service options, and App Marketplace integrations. Kustomer is trusted by innovative brands worldwide to deliver hyper-personalized service and drive business efficiency.

Hostcomm is an AI application that offers a range of AI-driven solutions for customer service, contact centers, and business communications. The platform provides services such as AI customer service agents, predictive dialers, remote visual assistance, and interaction analytics. Hostcomm aims to enhance customer service experiences by blending traditional and AI-driven communications seamlessly. The company is trusted by business users from various industries and offers cloud contact center software that leverages automation, digitalization, and AI technology to transform business processes and drive growth.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

User Persona is a free AI-powered tool that enables users to create detailed user personas for their products or services in seconds. It helps businesses in designing and marketing by providing comprehensive profiles based on demographic details, behavior patterns, motivations, and goals. By leveraging research and data from real users, User Persona guides decisions throughout the development process, leading to tailored offerings for specific target audiences and improved user experiences.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

CrowdPrisma is an AI-powered survey analysis tool that revolutionizes the way insights are extracted from free-text responses. It utilizes a cutting-edge TextEngine to automatically group responses into coherent themes and topics, providing users with quantitative insights in minutes. The platform offers a highly interactive dashboard for in-depth analysis, multilingual support, fair billing practices, and advanced features for market research, customer experience analysis, human resources, and policy research.

SurveyLoom is an AI-powered survey creation tool that simplifies the process of creating, distributing, and analyzing surveys. With intuitive survey building features, real-time analytics, customizable templates, and advanced AI insights, SurveyLoom offers a comprehensive solution for businesses and individuals to gather valuable feedback. The platform also provides team collaboration capabilities, dedicated support, and data security measures to ensure a seamless survey experience.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Puurl is an AI-native review platform designed specifically for hotels. It helps hoteliers to unify all their hotel reviews in one place, analyze sentiment to identify strengths and weaknesses, automate responses to comments across different review platforms, and generate customized reports and analytics based on the user's role within the hotel.

EchoQuery is an AI-powered user research tool that helps businesses gain valuable insights into their customers' needs. It offers a comprehensive analysis tool that guides users through four simple steps: creating analysis, sharing surveys, analyzing results using AI, and digging deeper for more insights. With features like unlimited analysis, AI-powered interviews, AI findings and themes, and an AI querying tool, EchoQuery empowers businesses to make data-driven decisions. The tool also provides email and phone support to assist users along their research journey.

Hubble is an all-in-one user research software that provides tools for continuous discovery. It offers a variety of features such as in-product research, contextual surveys, user targeting, prototype tests, usability tests, and more. Hubble empowers product teams to collect feedback from users, make informed decisions, and enhance product development cycles.

Retention Science is an AI-driven email marketing automation platform designed for ecommerce businesses. The platform utilizes artificial intelligence to personalize email messages for every stage of the customer's lifecycle, eliminating guesswork, saving time, and boosting sales and retention rates. Retention Science's predictive ecommerce automation has helped clients increase email engagement rates by 60% and purchase rates by 45%. The platform offers intelligent lifecycle automation, optimized campaigns, flexibility in marketing flows, and the ability to combine SMS and email marketing for a cohesive multi-channel experience.

Vouchery.io is an all-in-one promotional engine designed to help businesses orchestrate and deliver the right incentives at every stage of the customer lifecycle. It offers features such as Coupons & Discounts, Loyalty Program, Gift Cards & Vouchers, and Referral Program. The platform is AI-powered, providing contextual, predictive marketing promotions and special offers to drive customer engagement. Vouchery enables users to create, redeem, and synchronize all promotions, analyze data, maximize promo ROI, manage and collaborate on multiple budgets, and detect coupon abuse. It also allows for personalization through a flexible rule engine and automatic distribution of coupon codes. Trusted by leading brands across various industries, Vouchery aims to help businesses scale their promotional infrastructure and prevent fraud through machine learning technology.

ResearchGoat is a generative AI-powered research platform that enables clients to conduct in-depth qualitative research and interviews with unprecedented speed and genuine insights. The platform offers shockingly lower costs compared to traditional consumer research, AI moderators that can converse in any language, and the ability to recruit participants and conduct interviews efficiently. ResearchGoat empowers users to focus on understanding their customers by providing comprehensive insights and analysis from real people.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

The Azure-Analytics-and-AI-Engagement repository provides packaged Industry Scenario DREAM Demos with ARM templates (Containing a demo web application, Power BI reports, Synapse resources, AML Notebooks etc.) that can be deployed in a customer’s subscription using the CAPE tool within a matter of few hours. Partners can also deploy DREAM Demos in their own subscriptions using DPoC.

VectorVein is a no-code AI workflow software inspired by LangChain and langflow, aiming to combine the powerful capabilities of large language models and enable users to achieve intelligent and automated daily workflows through simple drag-and-drop actions. Users can create powerful workflows without the need for programming, automating all tasks with ease. The software allows users to define inputs, outputs, and processing methods to create customized workflow processes for various tasks such as translation, mind mapping, summarizing web articles, and automatic categorization of customer reviews.

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

crewAI is a cutting-edge framework for orchestrating role-playing, autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It provides a flexible and structured approach to AI collaboration, enabling users to define agents with specific roles, goals, and tools, and assign them tasks within a customizable process. crewAI supports integration with various LLMs, including OpenAI, and offers features such as autonomous task delegation, flexible task management, and output parsing. It is open-source and welcomes contributions, with a focus on improving the library based on usage data collected through anonymous telemetry.

OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.

This repository provides recommendations for VPN services, specifically focusing on bypassing internet restrictions and accessing blocked content. It includes information on various VPN providers, their pricing, available locations, protocols, and additional features. Users can find details on high-speed, stable, and cost-effective VPN options to suit their needs, along with tips for selecting multiple providers for backup purposes. The repository aims to guide users, especially beginners, in choosing VPN services that offer good value, stability, and customer support.

ChatBook provides a one-stop AI service, including basic AI dialogue, AI role agents, AI customer service, AI knowledge base, AI mind map generation, and AI PPTX generation. Users can define AI workflows freely to handle more complex business scenarios. The backend uses serverless functions with data stored in the ./data directory. The tool allows administrators to manage knowledge bases, configure keys, and review user registrations. Normal users can directly use AI models and knowledge bases after registration. The technology stack includes LLM models like Langchain, Pinecone, OpenAi, Gemini, Baidu Wenxin, Node Express for backend, and React, NextJS, MUI for frontend.

The AWS Healthcare and Life Sciences AI/ML Immersion Day workshops provide hands-on experience for customers to learn about AI/ML services, gain a deep understanding of AWS AI/ML services, and understand best practices for using AI/ML in the context of HCLS applications. The workshops cater to individuals at all levels, from machine learning experts to developers and managers, and cover topics such as training, testing, MLOps, deployment practices, and software development life cycle in the context of AI/ML. The repository contains notebooks that can be used in AWS Instructure-Led Labs or self-paced labs, offering a comprehensive learning experience for integrating AI/ML into applications.

Aimeos is an Open Source e-commerce framework for online shops consisting of the e-commerce library, the administration interface and different front-ends. It offers a modular stack that provides flexibility and speed. Unlike other shop systems, Aimeos allows users to choose from several user front-ends and customize them according to their needs or create their own. It is suitable for medium to large businesses requiring seamless integration into existing systems like content management, customer relationship management, or enterprise resource planning systems. Aimeos also serves as a base for portals or marketplaces.

Project Miyagi showcases Microsoft's Copilot Stack in an envisioning workshop aimed at designing, developing, and deploying enterprise-grade intelligent apps. By exploring both generative and traditional ML use cases, Miyagi offers an experiential approach to developing AI-infused product experiences that enhance productivity and enable hyper-personalization. Additionally, the workshop introduces traditional software engineers to emerging design patterns in prompt engineering, such as chain-of-thought and retrieval-augmentation, as well as to techniques like vectorization for long-term memory, fine-tuning of OSS models, agent-like orchestration, and plugins or tools for augmenting and grounding LLMs.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

The Generative AI Use Cases Repository showcases a wide range of applications in generative AI, including Retrieval-Augmented Generation (RAG), AI Agents, and industry-specific use cases. It provides practical notebooks and guidance on utilizing frameworks such as LlamaIndex and LangChain, and demonstrates how to integrate models from leading AI research companies like Anthropic and OpenAI.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

Marketing analyst optimizing targeted strategies

LOL.PS 데이터베이스에 좀 더 자세한 지표를 질의하세요. PS Membership EXPERT 플랜 이상 구독 시 사용이 가능합니다. 현재 PS GPTs는 베타 버전으로, Starters 에 있는 기능만 제공되고 있습니다. 추후 일반적인 질문에 대한 답변을 할 수 있도록 노력하겠습니다.

Free, beautiful, and AI-generated product surveys

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Professional analyst for CAC insights and summaries

Optimizes business operations through process enhancements.

Analyzes text for narcissistic or inconsiderate traits.

I simulate tough Customer Support scenarios for Agent Training.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Facilitates customer satisfaction through effective feedback management.

Analyzes and enhances customer's journey across all touchpoints.

Enhances customer loyalty and reduces churn rates.

Specializes in Customer.io Liquid code, always outputs code (not affiliated with customer.io)

Analyzes customer churn and provides strategies to improve loyalty and retention.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Guides B2B startups in a structured customer segment evaluation process. Stop guessing! Ideate, Evaluate & Make data-driven decision.

A knowledgeable guide on customer service best practices and terminology.

Assists with Best Buy related queries on deals, locations, and customer support.

Resolves complex customer complaints to ensure satisfaction.