Best AI tools for< respond to customer feedback >
20 - AI tool Sites
TalkbackAi
TalkbackAi is a Chrome browser extension that automates customer feedback responses using artificial intelligence. It allows users to define their brand voice, generate unique replies tailored to their style, and customize responses before using them. The extension integrates with various systems, making it easy to respond to reviews from different platforms. TalkbackAi is designed to save time and improve the efficiency of customer support teams and businesses.
Feedbase
Feedbase is a customer feedback tool that helps businesses collect, analyze, and respond to customer feedback. It is easy to integrate, with just a simple script needed to get started. The feedback widget is simple, minimalistic, and easy to use. Feedbase's AI-powered dashboard provides insights and analytics on customer feedback, helping businesses to understand their customers' needs and improve their products and services.
Rannkly
Rannkly is a comprehensive AI-powered platform that offers a suite of tools for review management, social media management, campaign management, messaging management, ticketing management, website widgets, and forms. It helps businesses collect, monitor, analyze, and respond to customer feedback efficiently. With advanced AI assistance, Rannkly enables businesses to enhance their online presence, engage with customers effectively, streamline marketing efforts, and improve customer satisfaction. The platform is designed to simplify communication processes, boost brand visibility, and optimize customer experience across various channels.
MARA AI Review Management
MARA AI Review Management is an AI application designed to help businesses manage and respond to online reviews efficiently. It offers features such as Review Inbox, Review Analytics, AI Review Reply Generator, Smart Snippets, and Brand Voice to streamline the review management process. With MARA, users can save time, improve response rates, and learn from customer feedback to enhance their online reputation. The application is highly praised by hotels and businesses for its personalized responses and time-saving capabilities.
RepBot.ai
RepBot.ai is an online reputation management tool that helps businesses monitor, manage, and enhance their online reputation. It enables businesses to proactively gather customer feedback, monitor reviews across various platforms, and respond strategically to maintain a positive brand image. RepBot.ai offers a range of features to help businesses automate review generation, monitor reviews 24/7, respond to reviews automatically, manage negative reviews, and gain AI-driven insights and reporting. With RepBot.ai, businesses can save time, reduce costs, and increase revenue by leveraging the power of their customer reviews to improve their SEO, beat their competition, and attract new customers.
RepStack
RepStack is a tool for reputation enhancement, trust building, brand credibility, customer confidence, and business growth. It offers AI-powered ORM, automated engagement, quick insights, dynamic filtering, effortless Google review engagement, app integration, and time-saving features. RepStack helps businesses increase consumer spending, sales growth, and conversions.
FeedLens
FeedLens is an AI-powered app review management tool designed for customer-first teams. It leverages cutting-edge AI models to extract crucial insights from thousands of app reviews, provide contextually relevant replies, and offer actionable feedback. With FeedLens, users can engage effortlessly with reviews, chat with a custom-trained chatbot, stay informed about competitors, and integrate with ticketing tools for efficient workflow. The tool offers comprehensive review analytics, simple pricing plans, and a free trial to experience its powerful features.
GINIX
GINIX is a free online review management platform that leverages AI technologies to help businesses monitor, analyze, and respond to reviews across various platforms. It offers features such as search and monitoring of reviews, alerts for new reviews, and analytics to track review sentiment and impact on revenue. GINIX aims to simplify the process of managing online reviews, boosting revenue by 35% and reducing negative reviews by 70%. The platform automates the review monitoring process, providing insights on customer feedback and helping businesses expand their customer base.
Chatbot Chatbot
Chatbot Chatbot is an AI-powered chatbot application designed to provide automated responses to user queries and engage in conversations. It uses natural language processing and machine learning algorithms to understand and respond to user inputs effectively. The application is user-friendly and can be integrated into websites or messaging platforms to enhance customer support and engagement.
Chatfuel Lite
Chatfuel Lite is a user-friendly platform that allows businesses to create chatbots for their websites and social media platforms. These chatbots can be used to automate customer service, answer FAQs, and generate leads. Chatfuel Lite is powered by artificial intelligence, which enables its chatbots to understand natural language and respond in a human-like manner. The platform is easy to use, even for those with no coding experience. Chatfuel Lite offers a variety of features, including pre-built templates, drag-and-drop functionality, and analytics. It also integrates with a variety of third-party platforms, such as Salesforce and Zendesk.
Social Places
Social Places is a leading franchise marketing agency that provides a suite of tools to help businesses with multiple locations manage their online presence. The platform includes tools for managing listings, reputation, social media, ads, and bookings. Social Places also offers a conversational AI chatbot and a custom feedback form builder.
TheStoryGPT
TheStoryGPT is an AI-powered interactive storytelling tool that allows users to create personalized interactive stories. With a focus on immersive storytelling, users can engage with a variety of stories that respond to their choices. The tool offers high-quality audio experiences by allowing users to choose from a list of narrators. TheStoryGPT provides both free and paid plans, with the option to purchase credits for advanced choices. Users can contact the team for any questions or feedback via email.
Sapling
Sapling is a language model copilot and API for businesses. It provides real-time suggestions to help sales, support, and success teams more efficiently compose personalized responses. Sapling also offers a variety of features to help businesses improve their customer service, including: * Autocomplete Everywhere: Provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to compose replies more quickly. * Sapling Suggest: Retrieves relevant responses from a team response bank and allows agents to respond more quickly to customer inquiries by simply clicking on suggested responses in real time. * Snippet macros: Allow for quick insertion of common responses. * Grammar and language quality improvements: Sapling catches 60% more language quality issues than other spelling and grammar checkers using a machine learning system trained on millions of English sentences. * Enterprise teams can define custom settings for compliance and content governance. * Distribute knowledge: Ensure team knowledge is shared in a snippet library accessible on all your web applications. * Perform blazing fast search on your knowledge library for compliance, upselling, training, and onboarding.
Ready to Send
Ready to Send is an automated AI email writer that helps users send auto-generated email replies instantly. It seamlessly integrates with Gmail and offers features such as personalized and editable responses, privacy-centric handling of data, and support for multiple languages. Ready to Send is designed to increase communication velocity, automate customer support responses, and enhance productivity by eliminating writer's block.
Whelp
Whelp is an omnichannel inbox software that helps businesses connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. It offers a unified customer view, AI-powered automations, advanced reporting, and customizable communication campaigns. Whelp's platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place. It allows businesses to easily customize and automate their communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. The chatbot builder on this platform makes it easy to design and deploy chatbots that can provide customers with 24/7 service and quick responses to their inquiries and concerns.
Open
Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.
Molin AI
Molin AI is an AI-powered customer support tool that helps businesses automate their support tasks and improve customer satisfaction. It uses advanced AI language models to understand and respond to customer queries in a natural and efficient way. Molin AI integrates with various e-commerce platforms and websites, allowing businesses to provide support across multiple channels. It offers features such as product recommendations, support ticket resolution, language translation, content creation, and customer analytics. By leveraging Molin AI, businesses can reduce their support costs, improve response times, and enhance the overall customer experience.
Userscom
Userscom is an AI-powered ticketing software that helps businesses respond to customer queries faster and more efficiently. It uses AI to identify important tasks, create to-dos, and organize tickets into tabs. Userscom also integrates with websites in multiple ways, making it easy for businesses to collect and respond to customer inquiries.
Caelus AI
Caelus AI is an AI-powered tool that helps businesses acquire new users by monitoring keyword mentions of problems and competitors across Twitter and Reddit, and replying to them automatically. It uses natural language processing to understand the intent of each mention and respond in a personalized way, sounding like the business itself. Caelus AI also learns from the business's existing Twitter and Reddit posts to ensure that its responses are consistent with the brand's voice and tone.
AI Store Manager
AI Store Manager is a conversational AI tool designed specifically for eCommerce businesses. It automates various tasks, provides analytics and reporting, manages products, orders, and customers, and optimizes store setup. The AI Assistant is trained to understand the complexities of eCommerce and can be customized with different skills to suit specific business needs.
20 - Open Source AI Tools
design-studio
Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.
chatgpt-universe
ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher
awesome-hallucination-detection
This repository provides a curated list of papers, datasets, and resources related to the detection and mitigation of hallucinations in large language models (LLMs). Hallucinations refer to the generation of factually incorrect or nonsensical text by LLMs, which can be a significant challenge for their use in real-world applications. The resources in this repository aim to help researchers and practitioners better understand and address this issue.
Azure-Analytics-and-AI-Engagement
The Azure-Analytics-and-AI-Engagement repository provides packaged Industry Scenario DREAM Demos with ARM templates (Containing a demo web application, Power BI reports, Synapse resources, AML Notebooks etc.) that can be deployed in a customer’s subscription using the CAPE tool within a matter of few hours. Partners can also deploy DREAM Demos in their own subscriptions using DPoC.
generative-ai-amazon-bedrock-langchain-agent-example
This repository provides a sample solution for building generative AI agents using Amazon Bedrock, Amazon DynamoDB, Amazon Kendra, Amazon Lex, and LangChain. The solution creates a generative AI financial services agent capable of assisting users with account information, loan applications, and answering natural language questions. It serves as a launchpad for developers to create personalized conversational agents for applications like chatbots and virtual assistants.
call-gpt
Call GPT is a voice application that utilizes Deepgram for Speech to Text, elevenlabs for Text to Speech, and OpenAI for GPT prompt completion. It allows users to chat with ChatGPT on the phone, providing better transcription, understanding, and speaking capabilities than traditional IVR systems. The app returns responses with low latency, allows user interruptions, maintains chat history, and enables GPT to call external tools. It coordinates data flow between Deepgram, OpenAI, ElevenLabs, and Twilio Media Streams, enhancing voice interactions.
emohaa-free-api
Emohaa AI Free API is a free API that allows you to access the Emohaa AI chatbot. Emohaa AI is a powerful chatbot that can understand and respond to a wide range of natural language queries. It can be used for a variety of purposes, such as customer service, information retrieval, and language translation. The Emohaa AI Free API is easy to use and can be integrated into any application. It is a great way to add AI capabilities to your projects without having to build your own chatbot from scratch.
call-center-ai
Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.
AntSK
AntSK is an AI knowledge base/agent built with .Net8+Blazor+SemanticKernel. It features a semantic kernel for accurate natural language processing, a memory kernel for continuous learning and knowledge storage, a knowledge base for importing and querying knowledge from various document formats, a text-to-image generator integrated with StableDiffusion, GPTs generation for creating personalized GPT models, API interfaces for integrating AntSK into other applications, an open API plugin system for extending functionality, a .Net plugin system for integrating business functions, real-time information retrieval from the internet, model management for adapting and managing different models from different vendors, support for domestic models and databases for operation in a trusted environment, and planned model fine-tuning based on llamafactory.
chat-with-your-data-solution-accelerator
Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.
Linguflex
Linguflex is a project that aims to simulate engaging, authentic, human-like interaction with AI personalities. It offers voice-based conversation with custom characters, alongside an array of practical features such as controlling smart home devices, playing music, searching the internet, fetching emails, displaying current weather information and news, assisting in scheduling, and searching or generating images.
flyte
Flyte is an open-source orchestrator that facilitates building production-grade data and ML pipelines. It is built for scalability and reproducibility, leveraging Kubernetes as its underlying platform. With Flyte, user teams can construct pipelines using the Python SDK, and seamlessly deploy them on both cloud and on-premises environments, enabling distributed processing and efficient resource utilization.
webwhiz
WebWhiz is an open-source tool that allows users to train ChatGPT on website data to build AI chatbots for customer queries. It offers easy integration, data-specific responses, regular data updates, no-code builder, chatbot customization, fine-tuning, and offline messaging. Users can create and train chatbots in a few simple steps by entering their website URL, automatically fetching and preparing training data, training ChatGPT, and embedding the chatbot on their website. WebWhiz can crawl websites monthly, collect text data and metadata, and process text data using tokens. Users can train custom data, but bringing custom open AI keys is not yet supported. The tool has no limitations on context size but may limit the number of pages based on the chosen plan. WebWhiz SDK is available on NPM, CDNs, and GitHub, and users can self-host it using Docker or manual setup involving MongoDB, Redis, Node, Python, and environment variables setup. For any issues, users can contact [email protected].
tribe
Tribe AI is a low code tool designed to rapidly build and coordinate multi-agent teams. It leverages the langgraph framework to customize and coordinate teams of agents, allowing tasks to be split among agents with different strengths for faster and better problem-solving. The tool supports persistent conversations, observability, tool calling, human-in-the-loop functionality, easy deployment with Docker, and multi-tenancy for managing multiple users and teams.
LayaAir
LayaAir engine, under the Layabox brand, is a 3D engine that supports full-platform publishing. It can be applied in various fields such as games, education, advertising, marketing, digital twins, metaverse, AR guides, VR scenes, architectural design, industrial design, etc.
20 - OpenAI Gpts
Customer Feedback Management Advisor
Facilitates customer satisfaction through effective feedback management.
Quick Questions Are Declined Thank You
I craft polite declines to 'quick question' emails.
Customer Support Assistant
Expert in crafting empathetic, professional emails for customer support.
Gamer's Wit
A witty GPT for comebacks in various online games, avoiding explicit language.
👑 Data Privacy for Watch & Jewelry Designers 👑
Watchmakers and Jewelry Designers, high-end businesses dealing with valuable items and personal details of clients, making data privacy and security paramount.
What a Girl Says Translator
Simply tell me what the girl texted you or said to you, and I will respond with what she means. 💋
Bob's Language Tutor
Language tutor focusing on communication. Responds to voice. Starts with basics.