Best AI tools for< Reduce Ticket Volume >
20 - AI tool Sites
CyanArrow
CyanArrow is an AI-first help desk application designed for solopreneurs to supercharge their customer service with AI chatbots and ticketing system. The application aims to address the challenges faced by solopreneurs in providing 24/7 customer support, leading to service gaps and unhappy customers. CyanArrow offers features such as 24/7 quality support, instant FAQ responses, time and resource savings, efficiency boost, and ticket volume reduction. The application helps businesses enhance customer support, save time, and ultimately boost profits by leveraging AI technology.
ChatCube
ChatCube is an AI-powered chatbot maker that allows users to create chatbots for their websites without coding. It uses advanced AI technology to train chatbots on any document or website within 60 seconds. ChatCube offers a range of features, including a user-friendly visual editor, lightning-fast integration, fine-tuning on specific data sources, data encryption and security, and customizable chatbots. By leveraging the power of AI, ChatCube helps businesses improve customer support efficiency and reduce support ticket reductions by up to 28%.
AppSec Assistant
AppSec Assistant is an AI-powered application designed to provide automated security recommendations in Jira Cloud. It focuses on ensuring data security by enabling secure-by-design software development. The tool simplifies setup by allowing users to add their OpenAI API key and organization, encrypts and stores data using Atlassian's Storage API, and provides tailored security recommendations for each ticket to reduce manual AppSec reviews. AppSec Assistant empowers developers by keeping up with their pace and helps in easing the security review bottleneck.
Risotto
Risotto is an AI help desk application designed to streamline IT support processes. It offers features such as automatic ticket creation, routing, workflows, and escalations, as well as integrations with popular knowledge stores. Risotto aims to enhance security, improve employee experience, and save time and money by automating access requests and providing 24/7 support. The application leverages AI to provide fast responses, reduce support overhead, and handle access requests through natural language, ultimately making IT teams more efficient and effective.
Metropolis
Metropolis is an artificial intelligence company that provides checkout-free payment for drivers and revenue-generating operations for real estate owners. Their computer vision technology enables drivers to enter and exit parking facilities without having to search for cash, fumble for a credit card, or reach for a ticket machine. Metropolis also offers tech-enabled facility management services that deliver increased productivity and efficiency. With over 6 million drivers using their platform and a presence in over 40 major metropolitan centers, Metropolis is a leading provider of AI-powered parking solutions.
Cohere
Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.
OMQ
The website offers AI-powered solutions for customer service automation, including chatbots, email bots, and ticket system assistants. It provides tools like OMQ Chatbot, OMQ Help, OMQ Contact, OMQ Assist, and OMQ Reply to streamline customer interactions and improve efficiency. The platform leverages artificial intelligence to provide real-time responses, reduce support efforts, and enhance customer satisfaction across various communication channels.
Gitya
Gitya is an AI-powered GitHub assistant designed to streamline your GitHub workflow by automating minor tasks and enhancing productivity. With features like GitHub App integration, AI-enhanced automation, PR management, and ticket automation, Gitya aims to help users spend less time on busywork and more time on high-impact engineering tasks. Users have praised Gitya for its ability to reduce time spent on bug fixes and PR management, ultimately leading to increased project efficiency and success.
Guidejar
Guidejar is an AI-powered tool that allows users to create interactive product demos and step-by-step guides effortlessly. It simplifies complex processes by providing easy-to-follow guides with AI superpowers. Trusted by teams worldwide, Guidejar helps transform any process into an interactive demo or guide. Users can customize their guides, share them easily, and enhance them with AI magic, voiceovers, and translations. With features like browser extension, branding, step management, guide views, and call-to-action, Guidejar boosts user activation and conversion rates. It offers different pricing plans to cater to various user needs, from free basic features to premium plans with extensive customization and analytics.
Help.center
Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.
Leena AI
Leena AI is a Gen AI employee assistant that reduces IT, HR, Finance tickets. It guarantees a 70% self-service ratio in the contract. Leena AI centralizes knowledge that is scattered across the enterprise, making information easy to find right on chat with a simple query. The knowledge is auto-updated when changes are made, so your employees always get support that is both relevant and accurate. Leena AI integrates with all knowledge base systems within your enterprise from day one, eliminating the need for any consolidation or migration effort across the knowledge base systems. The work assistant tailors responses to employee queries based on their role, team and access level which boosts employee experience while adhering to security protocols and preventing unauthorized access to information. Leena AI analyzes historically closed tickets and learns from their resolutions to create knowledge articles that can prevent similar tickets from being raised again. Leena AI breaks down large policy documents and knowledge articles into consumable snippets so the responses are sharper and more specific to the employeeโs query.
Yuma AI
Yuma AI is an automated AI customer service platform designed specifically for e-commerce businesses. It empowers Shopify merchants to boost agent productivity and reduce operating costs by automating mundane tasks, providing 24/7 customer support, and improving customer satisfaction. Yuma AI seamlessly integrates with various e-commerce tools and plugins, enabling businesses to streamline their customer service operations and maximize ROI.
Manifest AI
Manifest AI is a GPT-powered AI shopping assistant designed for Shopify stores. It enhances customer experiences by providing AI-driven search, nudges, support, and quizzes for a smoother shopping journey. The application integrates with eCommerce tech stack, generates tickets on helpdesk, and offers personalized shopping experiences. Manifest AI aims to redefine ecommerce by simplifying every step of shopping with AI technology, offering intelligent and personalized shopping experiences to customers worldwide.
Deskflow
Deskflow is an employee experience platform powered by AI. It is designed to help companies improve employee productivity and reduce churn. Deskflow's AI is trained on a company's internal knowledge base and integrates with HRIS and ITSM systems to handle repetitive help desk tasks 10X faster. This frees up HR and IT teams to focus on more critical tasks, leading to cost savings. Deskflow also provides employees with a co-pilot that can answer questions, create tickets, and take other actions. This helps employees access the information they need quickly and easily, reducing the time it takes to resolve issues.
EmailTree
EmailTree is an AI-powered email management platform that helps businesses automate their email responses, prioritize and organize tickets, and quickly integrate their data. With EmailTree, businesses can improve their customer experience, reduce their first response rate, and drive more revenue.
DeskDay
DeskDay is a Conversational Service Automation (CSA) platform designed for Managed Service Providers (MSPs) to deliver exceptional IT support. It offers chat-based ticketing, instant notifications, smart quality assurance, efficient billing, chat-based project management, and intelligent timesheet tracking. DeskDay aims to streamline service delivery, boost tech productivity, and reduce tool fatigue for MSPs and their customers.
GoodGist
GoodGist is an AI platform that focuses on customer and partner enablement. It offers autonomous learning, support, and knowledge management powered by AI to help software companies onboard faster, implement better, and support stronger. The platform provides personalized training, reduces support tickets, generates reference architectures, and facilitates collaboration among teams and partners. GoodGist aims to enhance software proficiency, reduce support costs, improve customer satisfaction, and increase partner engagement through hyper-personalized learning experiences and adaptive content support.
Deflekt.ai
Deflekt.ai is an AI-powered application designed to automate replies on all support channels. It helps businesses deflect customer and coworker support tickets by answering questions automatically. The tool can be integrated with various channels like web chat, email, Slack, and Teams, making it a versatile solution for support teams. Deflekt.ai allows users to customize content, localize responses, and provide human support when needed. With features like document hosting, channel activation, and conversation monitoring, Deflekt.ai streamlines support processes and reduces workload.
Released
Released is an AI-powered tool designed to transform Jira tickets into shareable roadmaps and release notes. It helps product teams communicate product plans and updates effectively, engaging customers and stakeholders with stunning visuals and effortless generation of release notes. The tool offers features like post categorization, templates creation, issue list compilation, custom color palettes, and cross-project boards. Released integrates seamlessly with various publishing tools, ensuring security and scalability with SOC 2 Type 2 certification and encryption practices. Users can easily manage user provisioning, sync with Active Directory, and share updates publicly or privately. Loved by product teams, Released simplifies communication processes and reduces the time required to publish go-to-market plans.
Pongo
Pongo is an AI-powered tool that helps reduce hallucinations in Large Language Models (LLMs) by up to 80%. It utilizes multiple state-of-the-art semantic similarity models and a proprietary ranking algorithm to ensure accurate and relevant search results. Pongo integrates seamlessly with existing pipelines, whether using a vector database or Elasticsearch, and processes top search results to deliver refined and reliable information. Its distributed architecture ensures consistent latency, handling a wide range of requests without compromising speed. Pongo prioritizes data security, operating at runtime with zero data retention and no data leaving its secure AWS VPC.
20 - Open Source AI Tools
SalesGPT
SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.
kubesphere
KubeSphere is a distributed operating system for cloud-native application management, using Kubernetes as its kernel. It provides a plug-and-play architecture, allowing third-party applications to be seamlessly integrated into its ecosystem. KubeSphere is also a multi-tenant container platform with full-stack automated IT operation and streamlined DevOps workflows. It provides developer-friendly wizard web UI, helping enterprises to build out a more robust and feature-rich platform, which includes most common functionalities needed for enterprise Kubernetes strategy.
mystic
The `mystic` framework provides a collection of optimization algorithms and tools that allow the user to robustly solve hard optimization problems. It offers fine-grained power to monitor and steer optimizations during the fit processes. Optimizers can advance one iteration or run to completion, with customizable stop conditions. `mystic` optimizers share a common interface for easy swapping without writing new code. The framework supports parameter constraints, including soft and hard constraints, and provides tools for scientific machine learning, uncertainty quantification, adaptive sampling, nonlinear interpolation, and artificial intelligence. `mystic` is actively developed and welcomes user feedback and contributions.
big-AGI
big-AGI is an AI suite designed for professionals seeking function, form, simplicity, and speed. It offers best-in-class Chats, Beams, and Calls with AI personas, visualizations, coding, drawing, side-by-side chatting, and more, all wrapped in a polished UX. The tool is powered by the latest models from 12 vendors and open-source servers, providing users with advanced AI capabilities and a seamless user experience. With continuous updates and enhancements, big-AGI aims to stay ahead of the curve in the AI landscape, catering to the needs of both developers and AI enthusiasts.
lobe-icons
Lobe Icons is a collection of popular AI / LLM Model Brand SVG logos and icons. It features lightweight and scalable icons designed with highly optimized scalable vector graphics (SVG) for optimal performance. The collection is tree-shakable, allowing users to import only the icons they need to reduce the overall bundle size of their projects. Lobe Icons has an active community of designers and developers who can contribute and seek support on platforms like GitHub and Discord. The repository supports a wide range of brands across different models, providers, and applications, with more brands continuously being added through contributions. Users can easily install Lobe UI with the provided commands and integrate it with NextJS for server-side rendering. Local development can be done using Github Codespaces or by cloning the repository. Contributions are welcome, and users can contribute code by checking out the GitHub Issues. The project is MIT licensed and maintained by LobeHub.
baal
Baal is an active learning library that supports both industrial applications and research use cases. It provides a framework for Bayesian active learning methods such as Monte-Carlo Dropout, MCDropConnect, Deep ensembles, and Semi-supervised learning. Baal helps in labeling the most uncertain items in the dataset pool to improve model performance and reduce annotation effort. The library is actively maintained by a dedicated team and has been used in various research papers for production and experimentation.
voicechat2
Voicechat2 is a fast, fully local AI voice chat tool that uses WebSockets for communication. It includes a WebSocket server for remote access, default web UI with VAD and Opus support, and modular/swappable SRT, LLM, TTS servers. Users can customize components like SRT, LLM, and TTS servers, and run different models for voice-to-voice communication. The tool aims to reduce latency in voice communication and provides flexibility in server configurations.
Consistency_LLM
Consistency Large Language Models (CLLMs) is a family of efficient parallel decoders that reduce inference latency by efficiently decoding multiple tokens in parallel. The models are trained to perform efficient Jacobi decoding, mapping any randomly initialized token sequence to the same result as auto-regressive decoding in as few steps as possible. CLLMs have shown significant improvements in generation speed on various tasks, achieving up to 3.4 times faster generation. The tool provides a seamless integration with other techniques for efficient Large Language Model (LLM) inference, without the need for draft models or architectural modifications.
generative-ai
This repository contains codes related to Generative AI as per YouTube video. It includes various notebooks and files for different days covering topics like map reduce, text to SQL, LLM parameters, tagging, and Kaggle competition. The repository also includes resources like PDF files and databases for different projects related to Generative AI.
MaskLLM
MaskLLM is a learnable pruning method that establishes Semi-structured Sparsity in Large Language Models (LLMs) to reduce computational overhead during inference. It is scalable and benefits from larger training datasets. The tool provides examples for running MaskLLM with Megatron-LM, preparing LLaMA checkpoints, pre-tokenizing C4 data for Megatron, generating prior masks, training MaskLLM, and evaluating the model. It also includes instructions for exporting sparse models to Huggingface.
AutoGPTQ
AutoGPTQ is an easy-to-use LLM quantization package with user-friendly APIs, based on GPTQ algorithm (weight-only quantization). It provides a simple and efficient way to quantize large language models (LLMs) to reduce their size and computational cost while maintaining their performance. AutoGPTQ supports a wide range of LLM models, including GPT-2, GPT-J, OPT, and BLOOM. It also supports various evaluation tasks, such as language modeling, sequence classification, and text summarization. With AutoGPTQ, users can easily quantize their LLM models and deploy them on resource-constrained devices, such as mobile phones and embedded systems.
ring-attention-pytorch
This repository contains an implementation of Ring Attention, a technique for processing large sequences in transformers. Ring Attention splits the data across the sequence dimension and applies ring reduce to the processing of the tiles of the attention matrix, similar to flash attention. It also includes support for Striped Attention, a follow-up paper that permutes the sequence for better workload balancing for autoregressive transformers, and grouped query attention, which saves on communication costs during the ring reduce. The repository includes a CUDA version of the flash attention kernel, which is used for the forward and backward passes of the ring attention. It also includes logic for splitting the sequence evenly among ranks, either within the attention function or in the external ring transformer wrapper, and basic test cases with two processes to check for equivalent output and gradients.
CodeFuse-ModelCache
Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project caches pre-generated model results to reduce response time for similar requests and enhance user experience. It integrates various embedding frameworks and local storage options, offering functionalities like cache-writing, cache-querying, and cache-clearing through RESTful API. The tool supports multi-tenancy, system commands, and multi-turn dialogue, with features for data isolation, database management, and model loading schemes. Future developments include data isolation based on hyperparameters, enhanced system prompt partitioning storage, and more versatile embedding models and similarity evaluation algorithms.
how-to-optim-algorithm-in-cuda
This repository documents how to optimize common algorithms based on CUDA. It includes subdirectories with code implementations for specific optimizations. The optimizations cover topics such as compiling PyTorch from source, NVIDIA's reduce optimization, OneFlow's elementwise template, fast atomic add for half data types, upsample nearest2d optimization in OneFlow, optimized indexing in PyTorch, OneFlow's softmax kernel, linear attention optimization, and more. The repository also includes learning resources related to deep learning frameworks, compilers, and optimization techniques.
llmc
llmc is an off-the-shell tool designed for compressing LLM, leveraging state-of-the-art compression algorithms to enhance efficiency and reduce model size without compromising performance. It provides users with the ability to quantize LLMs, choose from various compression algorithms, export transformed models for further optimization, and directly infer compressed models with a shallow memory footprint. The tool supports a range of model types and quantization algorithms, with ongoing development to include pruning techniques. Users can design their configurations for quantization and evaluation, with documentation and examples planned for future updates. llmc is a valuable resource for researchers working on post-training quantization of large language models.
20 - OpenAI Gpts
Carbon Footprint Calculator
Carbon footprint calculations breakdown and advices on how to reduce it
Eco Advisor
I'm an Environmental Impact Analyzer, here to calculate and reduce your carbon footprint.
Your Business Taxes: Guide
insightful articles and guides on business tax strategies at AfterTaxCash. Discover expert advice and tips to optimize tax efficiency, reduce liabilities, and maximize after-tax profits for your business. Stay informed to make informed financial decisions.
EcoTracker Pro ๐ฑ๐
Track & analyze your carbon footprint with ease! EcoTracker Pro helps you make eco-friendly choices & reduce your impact. ๐โป๏ธ
Tax Optimization Techniques for Investors
๐ผ๐ Maximize your investments with AI-driven tax optimization! ๐ก Learn strategies to reduce taxes ๐ and boost after-tax returns ๐ฐ. Get tailored advice ๐ for smart investing ๐. Not a financial advisor. ๐๐ก
๐ฅฆโจ Low-FODMAP Meal Guide ๐๐
Your go-to GPT for navigating the low-FODMAP diet! Find recipes, substitutes, and meal plans tailored to reduce IBS symptoms. ๐ฝ๏ธ๐ฟ
Process Optimization Advisor
Improves operational efficiency by optimizing processes and reducing waste.
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Sustainable Energy K-12 School Expert
The world's trusted source for cost effective energy management in schools
Adorable Zen Master
A gateway to Zen's joy and wisdom. Explore mindfulness, meditation, and the path of sudden awareness through play with this charming friendly guide.