Best AI tools for< Improve Customer Retention >

Lee AI is an AI chatbot mental health assistant that offers personalized in-app avatar assistance for e-commerce web shops. It is powered by artificial intelligence and provides features such as lip-audio sync, book demo, 3D shopping assistant, data privacy confirmation, and non-storage of data. The application focuses on enhancing brand engagement, providing data insights, and improving customer retention through interactive and personalized shopping experiences.

Provectus is an Artificial Intelligence consultancy and solutions provider that helps businesses achieve their objectives through AI. They offer AI solutions that can be integrated into organizations through use case and platform approaches. Their solutions differentiate themselves by offering no license fees, open and certified architecture, cloud-native but vendor-agnostic solutions, turnkey solutions, and AI consulting and customization services. Provectus has successfully transformed industries such as insurance underwriting, digital banking, retail, healthcare, and manufacturing through their Generative AI technology.

HubSpot is an AI-powered platform that offers CRM, marketing, sales, customer service, and content management tools. It provides a unified platform optimized by AI, with features such as marketing automation, sales pipeline development, customer support, content creation, and data organization. HubSpot caters to businesses of all sizes, from startups to large enterprises, helping them generate leads, automate processes, and improve customer retention. The platform also offers a range of integrations and solutions tailored to different business needs.

ChurnZero is a digital-first customer success software that leverages AI technology to help businesses enhance customer engagement, drive product adoption, ensure customer retention, and provide valuable customer insights. The platform offers a range of features such as digital engagement, customer insights, automation, and data visualization to empower customer success teams in achieving their goals. ChurnZero stands out as the most-loved customer success software, offering innovative solutions to address the evolving needs of businesses in the digital era.

Eclipse AI is an AI-powered customer feedback analytics platform that seamlessly collects and unifies customer feedback from various channels. It provides actionable insights to improve customer experience by analyzing data and predicting customer behavior. Eclipse AI helps organizations save time on manual analysis, boost customer loyalty, and achieve measurable improvements in CX metrics. With features like integrating feedback channels, generating insights, and linking feedback to KPIs, Eclipse AI is a valuable tool for customer-focused organizations.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.

Momentum is an AI-powered sales AI and automation tool that transforms conversations into structured insights, enabling teams to collaborate, prioritize, and close deals faster. It offers features like call notes capture, CRM automation, weekly reports, contact automation, AI signals sharing, Slack notifications, deal and account rooms, automated approvals, AI efficiency embedding, automated workflows, CRM hygiene improvement, coaching and discovery. Momentum provides practical AI solutions for sales teams to enhance customer retention, drive revenue growth, optimize efficiency, and productivity. It integrates deeply with Salesforce and Slack, along with other tools, to provide valuable insights and automate routine tasks.

AIHelp is a customer service support and in-app ticketing system that provides businesses with a variety of tools to improve their customer support operations. These tools include an AI chatbot, in-app chat and feedback, customizable AI forms, in-app operation, and more. AIHelp is designed to be easy to use and customize, and it can be integrated with a variety of platforms. It is a powerful tool that can help businesses improve their customer satisfaction and retention rates.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Coho AI is a Customer Journey Optimization & Retention Management System that helps businesses maximize revenue by personalizing user experiences. The AI tool uses data analysis, intelligent segmentation, and personalized journeys to drive growth and engagement. Coho AI simplifies the process of understanding user needs and struggles at scale, empowering growth managers to focus on driving growth effectively. The tool offers transformative benefits such as no-code setup, real-time action, and smart automation for boosting retention, conversions, and lifetime value.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Cast.app is an AI-driven platform that automates customer success management, enabling businesses to grow and preserve revenue by leveraging AI agents. The application offers a range of features such as automating customer onboarding, driving usage and adoption, minimizing revenue churn, influencing renewals and revenue expansion, and scaling without increasing team size. Cast.app provides personalized recommendations, insights, and customer communications, enhancing customer engagement and satisfaction. The platform is designed to streamline customer interactions, improve retention rates, and drive revenue growth through AI-powered automation and personalized customer experiences.

Sendbird is a communication API platform that offers solutions for chat, AI chatbots, SMS, WhatsApp, KakaoTalk, voice, and video. It provides tools for live chat, video, and omnichannel business messaging to enhance customer engagement both within and outside of applications. With a focus on enterprise-level scale, security, and compliance, Sendbird's platform is trusted by over 4,000 apps globally. The platform offers intuitive APIs, sample apps, tutorials, and free trials to help developers easily integrate communication features into their applications.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

Magneo is an AI-driven communication platform that caters to schools and local businesses, offering automated solutions to streamline processes such as admission, retention, and enrollment. The platform provides 24/7 support, empowering staff to assist students effectively. Magneo leverages AI to enhance customer service, improve online reviews, automate payments, and collect valuable data insights. Additionally, it offers features like robotic process automation, support for diverse learners, and explainable AI models for compliance.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

Upshot.ai is an award-winning omnichannel customer engagement, user engagement, and gamification platform that helps businesses improve product adoption and conversions using principles of gamification, behavioral psychology, and learning theory. The platform enables product, digital, and marketing teams to capture user data, analyze it with over 50 analytical reports, create target user segments, improve product and feature adoption through dynamic in-app guidance, achieve highly personalized communication at scale, gamify user experience, build loyal users, upsell and cross-sell, provide in-the-moment experiences, retain users, deliver omni-channel experiences, create automated workflows, and make data-driven decisions using machine learning algorithms.

Shimoku is an AI tool that offers a catalog of AI modules for acquisition, conversion, loyalty, and retention, covering the entire customer lifecycle for marketers and sales teams. It combines Machine Learning, Explainability AI, and Generative AI to provide personalized solutions for various industries and sectors.

CustomerGlu is a gamification platform that helps fast-growing consumer apps boost user engagement, activation, retention, and delight through gamified user journeys. It offers a range of features such as in-app monetization, personalized recommendations, surveys, data collection, and retention strategies. CustomerGlu enables users to leverage game mechanics to improve key business metrics, increase conversions, and enhance user retention. The platform provides ready templates, real-time reporting, personalization options, and seamless integration with existing tools. With CustomerGlu, users can create and launch gamification campaigns in days, driving growth and enhancing user experiences.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Mem0 is a tool that provides a smart, self-improving memory layer for Large Language Models, enabling personalized AI experiences across applications. It offers persistent memory for users, sessions, and agents, self-improving personalization, a simple API for easy integration, and cross-platform consistency. Users can store memories, retrieve memories, search for related memories, update memories, get the history of a memory, and delete memories using Mem0. It is designed to enhance AI experiences by enabling long-term memory storage and retrieval.

Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.

The AI Enablement Stack is a curated collection of venture-backed companies, tools, and technologies that enable developers to build, deploy, and manage AI applications. It provides a structured view of the AI development ecosystem across five key layers: Agent Consumer Layer, Observability and Governance Layer, Engineering Layer, Intelligence Layer, and Infrastructure Layer. Each layer focuses on specific aspects of AI development, from end-user interaction to model training and deployment. The stack aims to help developers find the right tools for building AI applications faster and more efficiently, assist engineering leaders in making informed decisions about AI infrastructure and tooling, and help organizations understand the AI development landscape to plan technology adoption.

LLMLingua is a tool that utilizes a compact, well-trained language model to identify and remove non-essential tokens in prompts. This approach enables efficient inference with large language models, achieving up to 20x compression with minimal performance loss. The tool includes LLMLingua, LongLLMLingua, and LLMLingua-2, each offering different levels of prompt compression and performance improvements for tasks involving large language models.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

HuixiangDou is a **group chat** assistant based on LLM (Large Language Model). Advantages: 1. Design a two-stage pipeline of rejection and response to cope with group chat scenario, answer user questions without message flooding, see arxiv2401.08772 2. Low cost, requiring only 1.5GB memory and no need for training 3. Offers a complete suite of Web, Android, and pipeline source code, which is industrial-grade and commercially viable Check out the scenes in which HuixiangDou are running and join WeChat Group to try AI assistant inside. If this helps you, please give it a star ⭐

This repository provides a systematic and comprehensive review of efficient LLMs research. We organize the literature in a taxonomy consisting of three main categories, covering distinct yet interconnected efficient LLMs topics from **model-centric** , **data-centric** , and **framework-centric** perspective, respectively. We hope our survey and this GitHub repository can serve as valuable resources to help researchers and practitioners gain a systematic understanding of the research developments in efficient LLMs and inspire them to contribute to this important and exciting field.

Mooncake is a serving platform for Kimi, a leading LLM service provided by Moonshot AI. It features a KVCache-centric disaggregated architecture that separates prefill and decoding clusters, leveraging underutilized CPU, DRAM, and SSD resources of the GPU cluster. Mooncake's scheduler balances throughput and latency-related SLOs, with a prediction-based early rejection policy for highly overloaded scenarios. It excels in long-context scenarios, achieving up to a 525% increase in throughput while handling 75% more requests under real workloads.

The 'awesome-mobile-robotics' repository is a curated list of important content related to Mobile Robotics and AI. It includes resources such as courses, books, datasets, software and libraries, podcasts, conferences, journals, companies and jobs, laboratories and research groups, and miscellaneous resources. The repository covers a wide range of topics in the field of Mobile Robotics and AI, providing valuable information for enthusiasts, researchers, and professionals in the domain.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

This GitHub repository provides support for developers, partners, and customers to create advanced GenAI solutions on SAP Business Technology Platform (SAP BTP) following the Reference Architecture. It includes examples on integrating Foundation Models and Large Language Models via Generative AI Hub, using LangChain in CAP, and implementing advanced techniques like Retrieval Augmented Generation (RAG) through embeddings and SAP HANA Cloud's Vector Engine for enhanced value in customer support scenarios.

Superagent is an open source framework that enables any developer to integrate production ready AI Assistants into any application in a matter of minutes.

Analyzes customer churn and provides strategies to improve loyalty and retention.

Create, analyze & duplicate customized automated message campaigns to boost retention & drive revenue for your website or app

I offer small talk ideas for introverts.

Helps Nepali speakers learn basic Croatian for daily life and work.

Facilitates customer satisfaction through effective feedback management.

Expert in automotive customer management advice.

I simulate tough Customer Support scenarios for Agent Training.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Analyzes and enhances customer's journey across all touchpoints.

Enhances customer satisfaction through strategic brand management.

Expert on customer loyalty strategies and relationship building, in a business tone.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Professional analyst for CAC insights and summaries

Guides B2B startups in a structured customer segment evaluation process. Stop guessing! Ideate, Evaluate & Make data-driven decision.

Guides customer experience strategy to drive business growth.

Advising B2B founders on identifying customer burning needs

Resolves complex customer complaints to ensure satisfaction.

Design a customized AI strategy to improve your business

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Expert on Voiceflow, the AI chat and automation platform