Best AI tools for< Improve Customer Retention >

Eclipse AI is an AI-powered customer feedback analytics platform that helps businesses seamlessly collect and unify customer feedback from various channels. By automating the analysis process, Eclipse AI provides actionable insights to improve customer experience and drive retention. The platform centralizes voice-of-customer data, saves hours of manual work, and enables businesses to make data-driven decisions to enhance customer loyalty and boost profitability.

Lee AI is an AI chatbot mental health assistant that offers personalized in-app avatar assistance for e-commerce web shops. It is powered by artificial intelligence and provides features such as lip-audio sync, book demo, 3D shopping assistant, data privacy confirmation, and non-storage of data. The application focuses on enhancing brand engagement, providing data insights, and improving customer retention through interactive and personalized shopping experiences.

Provectus is an Artificial Intelligence consultancy and solutions provider that helps businesses achieve their objectives through AI. They offer AI solutions that can be integrated into organizations through use case and platform approaches. Their solutions differentiate themselves by offering no license fees, open and certified architecture, cloud-native but vendor-agnostic solutions, turnkey solutions, and AI consulting and customization services. Provectus has successfully transformed industries such as insurance underwriting, digital banking, retail, healthcare, and manufacturing through their Generative AI technology.

HubSpot is an AI-powered platform that offers CRM, marketing, sales, customer service, and content management tools. It provides a unified platform optimized by AI, with features such as marketing automation, sales pipeline development, customer support, content creation, and data organization. HubSpot caters to businesses of all sizes, from startups to large enterprises, helping them generate leads, automate processes, and improve customer retention. The platform also offers a range of integrations and solutions tailored to different business needs.

ChurnZero is a digital-first customer success software that leverages AI technology to help businesses enhance customer engagement, drive product adoption, ensure customer retention, and provide valuable customer insights. The platform offers a range of features such as digital engagement, customer insights, automation, and data visualization to empower customer success teams in achieving their goals. ChurnZero stands out as the most-loved customer success software, offering innovative solutions to address the evolving needs of businesses in the digital era.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.

AIHelp is a customer service support and in-app ticketing system that provides businesses with a variety of tools to improve their customer support operations. These tools include an AI chatbot, in-app chat and feedback, customizable AI forms, in-app operation, and more. AIHelp is designed to be easy to use and customize, and it can be integrated with a variety of platforms. It is a powerful tool that can help businesses improve their customer satisfaction and retention rates.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Coho AI is a Customer Journey Optimization & Retention Management System that helps businesses maximize revenue by personalizing user experiences. The AI tool uses data analysis, intelligent segmentation, and personalized journeys to drive growth and engagement. Coho AI simplifies the process of understanding user needs and struggles at scale, empowering growth managers to focus on driving growth effectively. The tool offers transformative benefits such as no-code setup, real-time action, and smart automation for boosting retention, conversions, and lifetime value.

Tiledesk is an AI-powered platform that offers automated customer service solutions with AI agents. It enables businesses to build AI assistants, deploy them across various channels, and streamline customer interactions. Tiledesk helps in automating internal tasks, enhancing support, and achieving tangible results. The platform integrates Generative AI to provide accurate and natural responses, boosting productivity and efficiency. Tiledesk bridges the gap between AI and human support, ensuring seamless customer service experiences.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Sendbird is a communication API platform that offers solutions for chat, AI chatbots, SMS, WhatsApp, KakaoTalk, voice, and video. It provides tools for live chat, video, and omnichannel business messaging to enhance customer engagement both within and outside of applications. With a focus on enterprise-level scale, security, and compliance, Sendbird's platform is trusted by over 4,000 apps globally. The platform offers intuitive APIs, sample apps, tutorials, and free trials to help developers easily integrate communication features into their applications.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

Magneo is an AI-driven communication platform that caters to schools and local businesses, offering automated solutions to streamline processes such as admission, retention, and enrollment. The platform provides 24/7 support, empowering staff to assist students effectively. Magneo leverages AI to enhance customer service, improve online reviews, automate payments, and collect valuable data insights. Additionally, it offers features like robotic process automation, support for diverse learners, and explainable AI models for compliance.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

Upshot.ai is an award-winning omnichannel customer engagement, user engagement, and gamification platform that helps businesses improve product adoption and conversions using principles of gamification, behavioral psychology, and learning theory. The platform enables product, digital, and marketing teams to capture user data, analyze it with over 50 analytical reports, create target user segments, improve product and feature adoption through dynamic in-app guidance, achieve highly personalized communication at scale, gamify user experience, build loyal users, upsell and cross-sell, provide in-the-moment experiences, retain users, deliver omni-channel experiences, create automated workflows, and make data-driven decisions using machine learning algorithms.

CustomerGlu is a gamification platform designed to supercharge app growth through in-app monetization. It offers a variety of gamified user journeys to enhance activation, retention, and user delight. With features like ready templates, personalized recommendations, surveys, and engagement challenges, CustomerGlu helps businesses improve key metrics and build stronger relationships with users. The platform enables quick idea-to-launch with over 50 templates, real-time reporting, personalization, and seamless integration with existing tools. CustomerGlu is trusted by growth teams for its proven results in boosting conversions, retention rates, and engagement levels.

Eggheads is an AI-powered microlearning platform that offers conversational micro content through an e-learning chatbot. It enables businesses to create, share, analyze, and integrate short, personalized learning modules for employees. With a focus on reaching employees where they are, Eggheads aims to make learning fun, easy, and engaging by delivering bite-sized knowledge in a conversational format. The platform helps improve employee performance, retention, and awareness by providing a more efficient and effective way of training.

Sturdy is an AI application designed for B2B businesses to drive insights and actions that improve business performance and revenue retention. It provides product insights, sentiment trends, account-based summaries, and custom signals. Sturdy offers automations, AI readiness assessment, and turnkey deployment for customer intelligence. The application ensures privacy, security, and compliance-first mindset in data integration and collection. Sturdy converts unstructured customer interactions into actionable data for decision-making and forecasting.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Mem0 is a tool that provides a smart, self-improving memory layer for Large Language Models, enabling personalized AI experiences across applications. It offers persistent memory for users, sessions, and agents, self-improving personalization, a simple API for easy integration, and cross-platform consistency. Users can store memories, retrieve memories, search for related memories, update memories, get the history of a memory, and delete memories using Mem0. It is designed to enhance AI experiences by enabling long-term memory storage and retrieval.

LLMLingua is a tool that utilizes a compact, well-trained language model to identify and remove non-essential tokens in prompts. This approach enables efficient inference with large language models, achieving up to 20x compression with minimal performance loss. The tool includes LLMLingua, LongLLMLingua, and LLMLingua-2, each offering different levels of prompt compression and performance improvements for tasks involving large language models.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

HuixiangDou is a **group chat** assistant based on LLM (Large Language Model). Advantages: 1. Design a two-stage pipeline of rejection and response to cope with group chat scenario, answer user questions without message flooding, see arxiv2401.08772 2. Low cost, requiring only 1.5GB memory and no need for training 3. Offers a complete suite of Web, Android, and pipeline source code, which is industrial-grade and commercially viable Check out the scenes in which HuixiangDou are running and join WeChat Group to try AI assistant inside. If this helps you, please give it a star ⭐

This repository provides a systematic and comprehensive review of efficient LLMs research. We organize the literature in a taxonomy consisting of three main categories, covering distinct yet interconnected efficient LLMs topics from **model-centric** , **data-centric** , and **framework-centric** perspective, respectively. We hope our survey and this GitHub repository can serve as valuable resources to help researchers and practitioners gain a systematic understanding of the research developments in efficient LLMs and inspire them to contribute to this important and exciting field.

The 'awesome-mobile-robotics' repository is a curated list of important content related to Mobile Robotics and AI. It includes resources such as courses, books, datasets, software and libraries, podcasts, conferences, journals, companies and jobs, laboratories and research groups, and miscellaneous resources. The repository covers a wide range of topics in the field of Mobile Robotics and AI, providing valuable information for enthusiasts, researchers, and professionals in the domain.

Mooncake is a serving platform for Kimi, a leading LLM service provided by Moonshot AI. It features a KVCache-centric disaggregated architecture that separates prefill and decoding clusters, leveraging underutilized CPU, DRAM, and SSD resources of the GPU cluster. Mooncake's scheduler balances throughput and latency-related SLOs, with a prediction-based early rejection policy for highly overloaded scenarios. It excels in long-context scenarios, achieving up to a 525% increase in throughput while handling 75% more requests under real workloads.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

Superagent is an open source framework that enables any developer to integrate production ready AI Assistants into any application in a matter of minutes.

The MiniAiLive Face Recognition LivenessDetection Server SDK provides system integrators with fast, flexible, and extremely precise facial recognition that can be deployed across various scenarios, including security, access control, public safety, fintech, smart retail, and home protection. The SDK is fully on-premise, meaning all processing happens on the hosting server, and no data leaves the server. The project structure includes bin, cpp, flask, model, python, test_image, and Dockerfile directories. To set up the project on Linux, download the repo, install system dependencies, and copy libraries into the system folder. For Windows, contact MiniAiLive via email. The C++ example involves replacing the license key in main.cpp, building the project, and running it. The Python example requires installing dependencies and running the project. The Python Flask example involves replacing the license key in app.py, installing dependencies, and running the project. The Docker Flask example includes building the docker image and running it. To request a license, contact MiniAiLive. Contributions to the project are welcome by following specific steps. An online demo is available at https://demo.miniai.live. Related products include MiniAI-Face-Recognition-LivenessDetection-AndroidSDK, MiniAI-Face-Recognition-LivenessDetection-iOS-SDK, MiniAI-Face-LivenessDetection-AndroidSDK, MiniAI-Face-LivenessDetection-iOS-SDK, MiniAI-Face-Matching-AndroidSDK, and MiniAI-Face-Matching-iOS-SDK. MiniAiLive is a leading AI solutions company specializing in computer vision and machine learning technologies.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Analyzes customer churn and provides strategies to improve loyalty and retention.

Create, analyze & duplicate customized automated message campaigns to boost retention & drive revenue for your website or app

I offer small talk ideas for introverts.

Helps Nepali speakers learn basic Croatian for daily life and work.

Facilitates customer satisfaction through effective feedback management.

Expert in automotive customer management advice.

I simulate tough Customer Support scenarios for Agent Training.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Analyzes and enhances customer's journey across all touchpoints.

Enhances customer satisfaction through strategic brand management.

Expert on customer loyalty strategies and relationship building, in a business tone.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Professional analyst for CAC insights and summaries

Guides B2B startups in a structured customer segment evaluation process. Stop guessing! Ideate, Evaluate & Make data-driven decision.

Guides customer experience strategy to drive business growth.

Advising B2B founders on identifying customer burning needs

Resolves complex customer complaints to ensure satisfaction.

Design a customized AI strategy to improve your business

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Expert on Voiceflow, the AI chat and automation platform