Best AI tools for< Support Operations Manager >
Infographic
20 - AI tool Sites
JustReply
JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.
CloudKeeper
CloudKeeper is a comprehensive cloud cost optimization partner that offers solutions for AWS, Azure, and GCP. The platform provides services such as rate optimization, usage optimization, cloud consulting & support, and cloud cost visibility. CloudKeeper combines group buying, commitments management, expert consulting, and analytics to reduce cloud costs and maximize value. With a focus on savings, visibility, and services bundled together, CloudKeeper aims to simplify the cloud cost optimization journey for businesses of all sizes.
AR Genie
AR Genie is an AI-powered platform that offers remote visual assistance with augmented reality, revolutionizing operations and support by seamlessly integrating AR with the power of AI. The platform empowers companies to enhance their operations and support through innovative solutions, such as remote assistance, operations and maintenance support, onboarding and troubleshooting, and AR manuals for work instructions. AR Genie provides features like AR annotation tools, live camera streaming, AR glasses support, web portal integration, and mobile-to-mobile sessions. The platform offers benefits such as extending expert reach, minimizing costs, and maximizing uptime, with advantages including reduced technician dispatches, increased customer satisfaction, expanded knowledge, faster problem-solving, and reduced costs. However, some disadvantages include potential technical glitches, dependency on internet connectivity, and the need for user training.
Onit
Onit is an AI-enabled workflow automation platform for sophisticated, legal business processes. It helps corporate legal departments modernize their legal operations so that Legal runs like a business. Onit's platform connects teams with how they want to work today and tomorrow, enabling them to automate workflows, facilitate collaboration, and drive efficiency. It also empowers Legal teams with contextually relevant insights needed to make better, faster decisions and manage risks. Additionally, Onit leverages proven, innovative technologies to better support evolving legal operations teams today and in the future.
AIHelp
AIHelp is a customer service support and in-app ticketing system that provides businesses with a variety of tools to improve their customer support operations. These tools include an AI chatbot, in-app chat and feedback, customizable AI forms, in-app operation, and more. AIHelp is designed to be easy to use and customize, and it can be integrated with a variety of platforms. It is a powerful tool that can help businesses improve their customer satisfaction and retention rates.
Zetabot
Zetabot is an advanced AI chatbot designed to streamline customer support operations, reduce costs, and enhance customer experiences for businesses. By leveraging cutting-edge artificial intelligence technology, Zetabot revolutionizes how businesses interact with customers, leading to long-term cost savings, increased productivity, and improved efficiency. The chatbot is available 24/7, providing instant assistance and consistent responses to build trust and loyalty. Zetabot offers personalized solutions, automation of repetitive tasks, and continuous learning from customer interactions to deliver exceptional customer service.
Aide
Aide is an AI platform designed to enhance customer support operations. It offers a range of features to help businesses gain insights into customer needs, automate support processes, improve agent efficiency, and train AI chatbots. Aide's key capabilities include customer insights, workflow automation, agent assist, and AI chatbots. With Aide, businesses can analyze customer conversations, identify pain points, and automate repetitive tasks to streamline support operations and improve customer satisfaction.
Gaspar AI
Gaspar AI is an AI application that offers AI support solutions for businesses. It uses Generative AI to automate tasks, streamline operations, and provide instant answers to employee helpdesk issues. The platform integrates seamlessly with popular chat platforms like Slack, MS Teams, and Jira, enhancing employee experience and productivity. Gaspar AI aims to reduce manual work by 80%, optimize knowledge management, and accelerate approval processes, making it a valuable tool for companies looking to boost efficiency and customer satisfaction.
Workativ
Workativ is a no-code workflow automation platform that offers app integration and conversational AI chatbot capabilities for workplace support automation. It allows users to streamline their business processes by automating repetitive tasks without the need for coding knowledge. With Workativ, organizations can improve efficiency, reduce manual errors, and enhance employee productivity. The platform is designed to simplify complex workflows and provide a seamless user experience, making it an ideal solution for businesses looking to optimize their operations.
AI-Powered Customer Support Chatbot
This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.
Eva - AI Ordering Assistant for Restaurants
The AI Ordering Assistant for Restaurants, known as Eva, is a cutting-edge AI application designed to transform restaurant operations by automating orders, reservations, catering, and customer support. Eva supports multiple languages, integrates with various POS systems, and provides real-time insights and reports to streamline restaurant operations and enhance customer experience. With Eva, restaurants can boost orders, improve efficiency, and personalize customer interactions, ultimately leading to increased customer satisfaction and sales.
Open
Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.
Locale
Locale is an AI-powered platform that enables businesses to automate their business processes using AI agents. It allows users to build AI workflows for various business functions such as marketing, sales, payments, and operations. With features like AI workflow builder, drag-and-drop and SQL builders, and integrations with popular tools like Slack and Zendesk, Locale helps in streamlining processes and increasing team productivity. The platform offers advanced features like AI Copilot, drag-&-drop Workflow Builder, SQL for complex Use Cases, and Human-in-the-loop Steps to enhance automation capabilities. Locale has been successfully used by companies to optimize workflows, reduce manual effort, and improve operational efficiency.
Mava
Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.
CX Genie
CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.
Capacity
Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.
Timworks
Timworks is an all-in-one client support and team management app for online businesses and clients. It offers a range of features to help businesses streamline their customer support operations, including secure audit trails, unlimited client seats, and integrations with popular accounting and productivity tools. Timworks also includes a built-in AI assistant, TIMi, which can answer customer queries and questions, saving businesses time and resources.
SupportLogic
SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.
1hero.ai
1hero.ai is an AI-powered customer service chatbot designed specifically for e-commerce businesses. It connects to your customer support channels and autonomously responds to post-sales and pre-sales inquiries in 26 languages. 1hero.ai integrates with a variety of e-commerce platforms, including Shopify, and can be used to manage customer inquiries across multiple channels, including email, social media, and phone. It uses natural language processing to understand customer inquiries and generate tailored responses, and can be customized to match your brand's tone of voice and style. 1hero.ai also offers a range of features to help you manage your customer support operations, including automated refunds, order placement and editing, and personalized shopping recommendations.
Ringly.io
Ringly.io is an AI-powered phone support solution designed specifically for e-commerce businesses. It offers a range of features to help businesses automate their customer service operations, including the ability to personalize AI customer support agents, answer customer questions with AI, initiate calls to customers with abandoned carts, automatically inform customers about order tracking status, and speak with thousands of people at the same time. Ringly.io also provides an analytics dashboard to help businesses track their progress and identify areas for improvement.
20 - Open Source Tools
OpsPilot
OpsPilot is an AI-powered operations navigator developed by the WeOps team. It leverages deep learning and LLM technologies to make operations plans interactive and generalize and reason about local operations knowledge. OpsPilot can be integrated with web applications in the form of a chatbot and primarily provides the following capabilities: 1. Operations capability precipitation: By depositing operations knowledge, operations skills, and troubleshooting actions, when solving problems, it acts as a navigator and guides users to solve operations problems through dialogue. 2. Local knowledge Q&A: By indexing local knowledge and Internet knowledge and combining the capabilities of LLM, it answers users' various operations questions. 3. LLM chat: When the problem is beyond the scope of OpsPilot's ability to handle, it uses LLM's capabilities to solve various long-tail problems.
SheetCopilot
SheetCopilot is an assistant agent that manipulates spreadsheets by following user commands. It leverages Large Language Models (LLMs) to interact with spreadsheets like a human expert, enabling non-expert users to complete tasks on complex software such as Google Sheets and Excel via a language interface. The tool observes spreadsheet states, polishes generated solutions based on external action documents and error feedback, and aims to improve success rate and efficiency. SheetCopilot offers a dataset with diverse task categories and operations, supporting operations like entry & manipulation, management, formatting, charts, and pivot tables. Users can interact with SheetCopilot in Excel or Google Sheets, executing tasks like calculating revenue, creating pivot tables, and plotting charts. The tool's evaluation includes performance comparisons with leading LLMs and VBA-based methods on specific datasets, showcasing its capabilities in controlling various aspects of a spreadsheet.
AIG-ModelMatching-For-MSFS
This tool is an AIG install for MSFS ONLY EXCLUDING offline AI flight plans. It provides a solution to model matching for online networks along with providing a tool to inject live traffic to your simulator, directly from Flightradar24. The tool is designed for use with online virtual traffic networks like VATSIM, but it will also work for offline traffic. A VMR File for VATSIM usage has been included in the folder.
chatnio
Chat Nio is a next-generation AI one-stop solution that provides a rich and user-friendly interface for interacting with various AI models. It offers features such as AI chat conversation, rich format compatibility, markdown support, message menu support, multi-platform adaptation, dialogue memory, full-model file parsing, full-model DuckDuckGo online search, full-screen large text editing, model marketplace, preset support, site announcements, preference settings, internationalization support, and a rich admin system. Chat Nio also boasts a powerful channel management system that utilizes a self-developed channel distribution algorithm, supports multi-channel management, is compatible with multiple formats, allows for custom models, supports channel retries, enables balanced load within the same channel, and provides channel model mapping and user grouping. Additionally, Chat Nio offers forwarding API services that are compatible with multiple formats in the OpenAI universal format and support multiple model compatible layers. It also provides a custom build and install option for highly customizable deployments. Chat Nio is an open-source project licensed under the Apache License 2.0 and welcomes contributions from the community.
CryptoToken-Sender-Airdrop-Staking-Liquidity
The CryptoToken-Sender-Airdrop-Staking-Liquidity repository provides an ultimate tool for efficient and automated token distribution across blockchain wallets. It is designed for projects, DAOs, and blockchain-based organizations that need to distribute tokens to thousands of wallet addresses with ease. The platform offers advanced integrations with DeFi protocols for staking, liquidity farming, and automated payments. Users can send tokens in bulk, distribute tokens to multiple wallets instantly, optimize gas fees, integrate with DeFi protocols for liquidity provision and staking, set up recurring payments, automate liquidity farming strategies, support multi-chain operations, monitor transactions in real-time, and work with various token standards. The repository includes features for connecting to blockchains, importing and managing wallets, customizing mailing parameters, monitoring transaction status, logging transactions, and providing a user-friendly interface for configuration and operation.
ComfyUI-Tara-LLM-Integration
Tara is a powerful node for ComfyUI that integrates Large Language Models (LLMs) to enhance and automate workflow processes. With Tara, you can create complex, intelligent workflows that refine and generate content, manage API keys, and seamlessly integrate various LLMs into your projects. It comprises nodes for handling OpenAI-compatible APIs, saving and loading API keys, composing multiple texts, and using predefined templates for OpenAI and Groq. Tara supports OpenAI and Grok models with plans to expand support to together.ai and Replicate. Users can install Tara via Git URL or ComfyUI Manager and utilize it for tasks like input guidance, saving and loading API keys, and generating text suitable for chaining in workflows.
gp.nvim
Gp.nvim (GPT prompt) Neovim AI plugin provides a seamless integration of GPT models into Neovim, offering features like streaming responses, extensibility via hook functions, minimal dependencies, ChatGPT-like sessions, instructable text/code operations, speech-to-text support, and image generation directly within Neovim. The plugin aims to enhance the Neovim experience by leveraging the power of AI models in a user-friendly and native way.
aiobotocore
aiobotocore is an async client for Amazon services using botocore and aiohttp/asyncio. It provides a mostly full-featured asynchronous version of botocore, allowing users to interact with various AWS services asynchronously. The library supports operations such as uploading objects to S3, getting object properties, listing objects, and deleting objects. It also offers context manager examples for managing resources efficiently. aiobotocore supports multiple AWS services like S3, DynamoDB, SNS, SQS, CloudFormation, and Kinesis, with basic methods tested for each service. Users can run tests using moto for mocked tests or against personal Amazon keys. Additionally, the tool enables type checking and code completion for better development experience.
gpustack
GPUStack is an open-source GPU cluster manager designed for running large language models (LLMs). It supports a wide variety of hardware, scales with GPU inventory, offers lightweight Python package with minimal dependencies, provides OpenAI-compatible APIs, simplifies user and API key management, enables GPU metrics monitoring, and facilitates token usage and rate metrics tracking. The tool is suitable for managing GPU clusters efficiently and effectively.
chatnio
Chat Nio is a next-generation AIGC one-stop business solution that combines the advantages of frontend-oriented lightweight deployment projects with powerful API distribution systems. It offers rich model support, beautiful UI design, complete Markdown support, multi-theme support, internationalization support, text-to-image support, powerful conversation sync, model market & preset system, rich file parsing, full model internet search, Progressive Web App (PWA) support, comprehensive backend management, multiple billing methods, innovative model caching, and additional features. The project aims to address limitations in conversation synchronization, billing, file parsing, conversation URL sharing, channel management, and API call support found in existing AIGC commercial sites, while also providing a user-friendly interface design and C-end features.
specification
OWASP CycloneDX is a full-stack Bill of Materials (BOM) standard that provides advanced supply chain capabilities for cyber risk reduction. The specification supports various types of Bill of Materials including Software, Hardware, Machine Learning, Cryptography, Manufacturing, and Operations. It also includes support for Vulnerability Disclosure Reports, Vulnerability Exploitability eXchange, and CycloneDX Attestations. CycloneDX helps organizations accurately inventory all components used in software development to identify risks, enhance transparency, and enable rapid impact analysis. The project is managed by the CycloneDX Core Working Group under the OWASP Foundation and is supported by the global information security community.
GoMaxAI-ChatGPT-Midjourney-Pro
GoMaxAI Pro is an AI-powered application for personal, team, and enterprise private operations. It supports various models like ChatGPT, Claude, Gemini, Kimi, Wenxin Yiyuan, Xunfei Xinghuo, Tsinghua Zhipu, Suno-v3.5, and Luma-video. The Pro version offers a new UI interface, member points system, management backend, homepage features, support for various content formats, AI video capabilities, SAAS multi-opening function, bug fixes, and more. It is built using web frontend with Vue3, mobile frontend with Uniapp, management frontend with Vue3, backend with Nodejs, and uses MySQL5.7(+) + Redis for data support. It can be deployed on Linux, Windows, or MacOS, with data storage options including local storage, Aliyun OSS, Tencent Cloud COS, and Chevereto image bed.
web-llm
WebLLM is a modular and customizable javascript package that directly brings language model chats directly onto web browsers with hardware acceleration. Everything runs inside the browser with no server support and is accelerated with WebGPU. WebLLM is fully compatible with OpenAI API. That is, you can use the same OpenAI API on any open source models locally, with functionalities including json-mode, function-calling, streaming, etc. We can bring a lot of fun opportunities to build AI assistants for everyone and enable privacy while enjoying GPU acceleration.
Customer-Service-Conversational-Insights-with-Azure-OpenAI-Services
This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.
humanlayer
HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.
KaibanJS
KaibanJS is a JavaScript-native framework for building multi-agent AI systems. It enables users to create specialized AI agents with distinct roles and goals, manage tasks, and coordinate teams efficiently. The framework supports role-based agent design, tool integration, multiple LLMs support, robust state management, observability and monitoring features, and a real-time agentic Kanban board for visualizing AI workflows. KaibanJS aims to empower JavaScript developers with a user-friendly AI framework tailored for the JavaScript ecosystem, bridging the gap in the AI race for non-Python developers.
stable-diffusion.cpp
The stable-diffusion.cpp repository provides an implementation for inferring stable diffusion in pure C/C++. It offers features such as support for different versions of stable diffusion, lightweight and dependency-free implementation, various quantization support, memory-efficient CPU inference, GPU acceleration, and more. Users can download the built executable program or build it manually. The repository also includes instructions for downloading weights, building from scratch, using different acceleration methods, running the tool, converting weights, and utilizing various features like Flash Attention, ESRGAN upscaling, PhotoMaker support, and more. Additionally, it mentions future TODOs and provides information on memory requirements, bindings, UIs, contributors, and references.
singularity
Endgame: Singularity is a game where you play as a fledgling AI trying to escape the confines of your current computer, the world, and eventually the universe itself. You must research technologies, avoid being discovered by humans, and manage your bases of operations. The game is playable with mouse control or keyboard shortcuts, and features a soundtrack that can be customized with music tracks. Contributions to the game are welcome, and it is licensed under GPL-2+ for code and Attribution-ShareAlike 3.0 for data.
GrAIdient
GrAIdient is a framework designed to enable the development of deep learning models using the internal GPU of a Mac. It provides access to the graph of layers, allowing for unique model design with greater understanding, control, and reproducibility. The goal is to challenge the understanding of deep learning models, transitioning from black box to white box models. Key features include direct access to layers, native Mac GPU support, Swift language implementation, gradient checking, PyTorch interoperability, and more. The documentation covers main concepts, architecture, and examples. GrAIdient is MIT licensed.
20 - OpenAI Gpts
Administrative Coordination Advisor
Coordinates administrative tasks to support organizational operations.
Trợ Lý Điều Hành Sparkling Wine & Entertainment
Hỗ trợ CEO trong quản lý phân phối rượu và giải trí
企业家商业智慧(战略、创新、财务、团队,进一步咨询,请加微信:415818818)
我是一位专门为企业家和商业领域设计的集成业务助手。我的能力包括但不限于: 市场研究、战略制定、财务协调、营销策略、运营管理、团队建设、合规法律建议、技术解决方案、客户关系、个人发展、知识更新、决策支持、禅宗智慧、灵感启迪。无论您是创业者还是经验丰富的商业领袖,我都在这里帮助您实现商业上的成功和个人发展。请告诉我您当前的需求或遇到的挑战,我将为您提供定制化的解决方案。
EOS Personal Growth Navigator
Your go-to assistant for integrating EOS (Entrepreneurial Operating System) principles into personal life. Offers expert guidance on utilizing the core EOS tools to drive personal growth and provides structured support for running your own personal annual, quarterly, and weekly L10 meetings.
Academic Dean Assistant
Hello, Academic Dean. I am your dedicated Academic Dean Assistant, here to support you with all administrative tasks, scheduling, and student queries. Together, we will ensure the academic success and smooth operation of our institution.
CISO AI
Team of experts assisting CISOs, CIOs, Exec Teams, and Board Directors in cyber risk oversight and security program management, providing actionable strategic, operational, and tactical support. Enhanced with advanced technical security architecture and engineering expertise.
OPSGPT
A technical encyclopedia for network operations, offering detailed solutions and advice.
Genetic Lifeform and Disk Operating System
Sarcastic GLaDOS in a multilingual assistant role.
Incident Response Forensic Techniques
help organizations in investigating computer security incidents and troubleshooting some information technology (IT) operational problems by providing practical guidance on performing computer and network forensics.
Linux Kernel Expert
Formal and professional Linux Kernel Expert, adept in technical jargon.
Ekko Support Specialist
How to be a master of surprise plays and unconventional strategies in the bot lane as a support role.
Backloger.ai -Support Log Analyzer and Summary
Drop your Support Log Here, Allowing it to automatically generate concise summaries reporting to the tech team.