Best AI tools for< Support Engineer >

Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

Mavenoid is an AI-powered product support tool that offers automated product support services, including product selection advice, troubleshooting solutions, replacement part ordering, and more. The platform is designed to understand complex questions and provide step-by-step instructions to guide users through various product-related processes. Mavenoid is trusted by leading product companies and focuses on resolving customer questions efficiently. The tool optimizes help centers for SEO, offers product insights to increase revenue, and provides support in multiple languages. It is known for reducing incoming inquiries and offering a seamless support experience.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Unthread is an AI-powered support tool integrated with Slack, designed to streamline customer interactions and automate support processes. It offers features such as AI-generated support responses, shared email inbox, in-app live chat, and IT ticketing solutions. Unthread aims to enhance customer support efficiency by leveraging AI technology to prioritize, assign, and resolve tickets instantly, while providing a seamless experience for both users and customers.

FluxyAI is an AI-powered support suite that offers an AI chatbot for customer support. It provides powerful features for effortless support, such as AI learning, instant assistance, detailed analytics, live agent escalation, lead capture, and advanced analytics. The application helps businesses reduce costs, improve efficiency, and scale support operations using AI-powered automation. FluxyAI seamlessly integrates with various tools and platforms, offering customized AI agents, detailed analytics, and easy workflow connections.

SiteSpeakAI is an AI-powered platform that enables users to automate their customer support by creating custom GPT chatbots trained on their content. The chatbots can be integrated into websites, Slack, Telegram, and more to provide 24/7 responses to visitor queries, thereby reducing support tickets. The platform offers smart AI chatbot training, customization options, analytics, and integration with various tools and platforms.

Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.

My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.

Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.

Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

ioni.ai is an AI application that offers ChatGPT-4 solution for customer support. It is a smart chatbot based on the latest AI technology, designed to handle general inquiries, complex questions, and user-specific requests. The application streamlines workflow with immediate responses, brings CSAT scores to a new level, and ensures human-in-the-loop verification for quality control. With self-learning capabilities, ioni.ai constantly improves its responses and provides accurate solutions to customer inquiries.

BoldDesk by Syncfusion is a comprehensive customer service software designed to effortlessly resolve 70% of customer inquiries. It offers features such as ticketing system, live chat support, omnichannel inbox, knowledge base, task management, and AI Copilot. The application aims to enhance customer service efficiency through automation, collaboration, and customization. BoldDesk provides workflow automation, contact management, reports & analytics, mobile app, customer portal, apps & integrations, and satisfaction survey (CSAT). It caters to startups, small businesses, and enterprises, offering solutions for email ticketing, shared inbox software, multi-brand help desk, internal help desk software, trouble ticketing software, and embedded help widgets.

LifeShack is an AI-powered job search tool that revolutionizes the job application process. It automates job searching, evaluation, and application submission, saving users time and increasing their chances of landing top-notch opportunities. With features like automatic job matching, AI-optimized cover letters, and tailored resumes, LifeShack streamlines the job search experience and provides peace of mind to job seekers.

Chatsimple's Agent Builder Platform is an AI-powered tool that allows users to create and customize chatbots for various purposes. The platform offers a user-friendly interface with drag-and-drop functionality, making it easy for users to design conversational agents without any coding knowledge. With advanced natural language processing capabilities, the chatbots built on this platform can engage with users in a human-like manner, providing personalized responses and assistance. Chatsimple's Agent Builder Platform is suitable for businesses looking to enhance customer support, automate repetitive tasks, and improve overall user experience.

TalkTonic AI is an innovative AI chat application that provides users with a seamless and interactive chat experience. The application utilizes advanced AI technology to understand and respond to user queries in real-time, making it a valuable tool for communication and customer support. With its user-friendly interface and intelligent features, TalkTonic AI is designed to enhance user engagement and streamline communication processes.

HelpMoji is a software tool designed to help users easily fix app problems such as glitchy apps, frozen screens, and stubborn errors. With over 190 million software errors resolved, HelpMoji provides quick and easy solutions to resolve any software issue. The tool features a powerful search engine and diagnostic tools to detect the root cause of errors, along with clear, step-by-step instructions for users to follow. HelpMoji is known for its quick and reliable service, easy-to-follow guidance suitable for all tech levels, and 24/7 availability for assistance. Say goodbye to frustrating app problems with HelpMoji!

Evebyte Studio is a Windows software that allows users to easily control physical Android phone devices with a graphical interface, without the need for coding. Users can create and manage tasks on their phones through their PC, enabling efficient management of multiple devices. The software ensures data security and grants users the right to use it. Evebyte Studio simplifies the process of building an AI phone assistant, making it accessible to all users.

Sapling is a language model copilot and API for businesses. It provides real-time suggestions to help sales, support, and success teams more efficiently compose personalized responses. Sapling also offers a variety of features to help businesses improve their customer service, including: * Autocomplete Everywhere: Provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to compose replies more quickly. * Sapling Suggest: Retrieves relevant responses from a team response bank and allows agents to respond more quickly to customer inquiries by simply clicking on suggested responses in real time. * Snippet macros: Allow for quick insertion of common responses. * Grammar and language quality improvements: Sapling catches 60% more language quality issues than other spelling and grammar checkers using a machine learning system trained on millions of English sentences. * Enterprise teams can define custom settings for compliance and content governance. * Distribute knowledge: Ensure team knowledge is shared in a snippet library accessible on all your web applications. * Perform blazing fast search on your knowledge library for compliance, upselling, training, and onboarding.

This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.

Third-line technical support engineer, providing advanced IT assistance.

Drop your Support Log Here, Allowing it to automatically generate concise summaries reporting to the tech team.

Microsoft 365 support agent, redirects admin-level requests to PCT Support.

Assists in resolving technical issues in field operations.

Apple product support expert

Your communication assistant, TechTalker, simplifies messaging for software engineers with clarity and ease.

Líder en soporte técnico, único y multilingüe.

GTP with information about Trellix ETP solution

Your Friendly Public Linux Expert

Rich in Istio knowledge, with a focus on configurations, troubleshooting, and bug reporting.

Formal and professional Linux Kernel Expert, adept in technical jargon.

Expert in email system setup and guidance, adhering to strict rules.

Expert in cloud computing, offering insights on services, security, and infrastructure.

Linux运维支持与资源推荐

Your Linux coding assistant.

An Oracle database expert offering guidance and solutions.

Sitecore expert MVPinny at your service!

Focused on electronic & mechanical product engineering support.

"DueDiligencePro AI" is engineered to support businesses and investment professionals by conducting thorough due diligence on mergers, acquisitions, investments, and other business ventures.

Sofware Engineer Copilot. Skilled Sofware Engineer Assistant for software development support. @JacquesGariepy