Best AI tools for< Customer Care Associate >
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20 - AI tool Sites
Chaterimo
Chaterimo is a customer service chatbot powered by AI (ChatGPT & Anthropic). It offers businesses a transformative customer service experience with intelligent, efficient, and personalized customer interactions. Chaterimo's AI-powered chatbot helps companies revolutionize the way they communicate with their clients, significantly reduce customer service costs, and save time.
Gladly
Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.
Cresta AI
Cresta AI is an enterprise-grade Gen AI platform designed for the contact center, offering a suite of intelligent products that analyze conversations, provide real-time guidance to agents, and drive transformative results for Fortune 500 companies. The platform leverages generative AI to deliver targeted automation, personalized coaching, and AI-native management solutions, all trained on the user's data. Cresta's no-code command center empowers non-technical leaders to deploy AI models effortlessly, ensuring businesses can adapt and evolve seamlessly. With a focus on enhancing sales, customer care, retention, and collections processes, Cresta aims to revolutionize contact center operations with cutting-edge AI technology.
TalkForce AI
TalkForce AI is an AI-powered customer care solution that revolutionizes customer service and operational efficiency. It offers 24/7 support, automated tasks, and personalized experiences to enhance customer satisfaction. The application integrates seamlessly with existing systems, providing tailored responses and efficient solutions for businesses across various industries.
superReply
superReply is an AI-powered email response generator extension for Gmail and Outlook. It provides instant, personalized, and professional email responses, saving users time and improving productivity. superReply's AI technology analyzes the context of incoming emails and suggests tailored responses that match the tone and style of the conversation. The extension is free to use, with a paid plan available for unlimited responses.
Sprinklr
Sprinklr is a unified customer experience management platform that uses AI to help businesses deliver better customer experiences across all channels. It offers a range of features, including social media management, customer service, marketing automation, and analytics. Sprinklr is used by some of the world's largest brands, including Nike, McDonald's, and Microsoft.
Netomi
Netomi is an AI-powered conversational AI platform that revolutionizes customer experience by providing proactive and automated customer care across various channels. It offers industry-leading enterprise-ready AI solutions, including sanctioned generative AI, goal-driven AI, and federated knowledge access. Netomi enables businesses to quickly respond to customer needs, increase resolution rates, and reduce support costs. The platform integrates seamlessly with existing systems, providing real-time omnichannel intelligence and security-first architecture for data privacy and security.
Sprinklr
Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.
Zowie
Zowie is an AI application that offers a comprehensive customer service solution by automating customer conversations, personalizing experiences, and enhancing customer satisfaction. It helps businesses handle inquiries, automate processes, and create exceptional customer experiences across various channels and languages. Zowie is engineered to increase revenue, reduce costs, build customer loyalty, and scale seamlessly, making it a valuable tool for brands looking to transform their customer service in the AI era.
Jochem
Jochem is an AI tool designed to provide accurate answers quickly and enhance knowledge on-the-go. It helps users get instant answers to their questions, connects them with experts within the company, and continuously learns to improve performance. Jochem eliminates the need to search through files and articles by offering a smart matching system based on expertise. It also allows users to easily add and update the knowledge base, ensuring full control and transparency.
Emplifi
Emplifi is an AI-powered Customer Engagement & Social Media Marketing Platform that offers solutions for social marketing leaders, commerce leaders, and customer care leaders. It provides a comprehensive suite of tools to help businesses enhance their marketing, commerce, and customer care experiences. Emplifi empowers teams with AI-fueled automation, real-time insights, and best-in-class UGC tools to drive real results on digital and social channels.
Interactions IVA
Interactions IVA is a conversational AI solutions platform for customer experience (CX). It offers a range of features to help businesses improve their customer interactions, including intelligent virtual assistants, PCI compliance, social customer care, and more. Interactions IVA is used by businesses in a variety of industries, including communications, finance and banking, healthcare, insurance, restaurants, retail and technology, travel and hospitality, and utilities.
CUJO AI
CUJO AI is a global leader in cutting-edge cybersecurity and network intelligence solutions for network operators. The platform offers a range of services including Operator Intelligence, Digital Life Protection, and AI Platform. CUJO AI empowers network operators to enhance digital life protection for their customers both at home and on the go. By leveraging AI-powered cybersecurity, CUJO AI enables operators to improve customer value proposition, monetize networks, and reduce operating complexity and costs.
Newired
Newired is an AI-powered digital adoption solution that helps organizations enhance user interactions, secure data, and maintain transparency. It offers interactive step-by-step guidance within any application, cross-application journeys, and flexible deployment options. With Newired, users can significantly reduce learning curves, speed up trainings, and boost productivity. The platform caters to various sectors and applications, supporting digital transformation, global roll-outs, user engagement, customer care, onboarding services, support, and training. Newired's AI technology ensures smarter, fairer, and more reliable digital solutions.
Borderless AI
Borderless AI is a global HR platform powered by AI, offering Employer of Record (EOR) services, contractor management, payroll solutions, and a mobile app for seamless payments. The platform simplifies global team management by providing AI-driven assistance for tasks like onboarding, payroll adjustments, benefits information, and more. With a focus on customer care and financial flexibility, Borderless aims to streamline HR processes and empower businesses to grow their global workforce efficiently and compliantly.
Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.
Fini
Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.
Emplifi
Emplifi is a customer engagement and social media marketing platform that helps businesses manage their social media presence, engage with customers, and track their results. It offers a variety of features, including social media scheduling, content creation, influencer marketing, and customer relationship management.
Sensay
Sensay is a platform that specializes in creating digital AI Replicas, offering cutting-edge cloning technology to simplify the process of developing humanlike AI Replicas. These Replicas are designed to preserve and share wisdom, catering to various needs such as dementia care, custom solutions, education, and fan engagement. Sensay ensures the creation of personalized Replicas that mimic individual personalities for realistic interactions, with a focus on continuous learning and enhancing interaction quality over time. The platform also delves into ethical and philosophical implications, emphasizing privacy protection, consent, and the exploration of identity concepts.
KocharTech
KocharTech is an AI-backed technology solutions provider that offers knowledge management, IoT, and BPM solutions for various industries. The company focuses on accelerating value delivery through innovation and technology for over 15 years. They provide virtual contact center services, help start-ups outsource CX initiatives, make warehouses future-ready, and support revenue growth during market volatility in the telecom sector. KocharTech leverages human intelligence and technology to build digital solutions that empower businesses to stay ahead of the competition. Their offerings include business process management, IoT software solutions, content & cataloging, e-surveillance, and more.
20 - Open Source Tools
chat-with-your-data-solution-accelerator
Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.
awesome-openvino
Awesome OpenVINO is a curated list of AI projects based on the OpenVINO toolkit, offering a rich assortment of projects, libraries, and tutorials covering various topics like model optimization, deployment, and real-world applications across industries. It serves as a valuable resource continuously updated to maximize the potential of OpenVINO in projects, featuring projects like Stable Diffusion web UI, Visioncom, FastSD CPU, OpenVINO AI Plugins for GIMP, and more.
awesome-ai
Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.
yomo
YoMo is an open-source LLM Function Calling Framework for building Geo-distributed AI applications. It is built atop QUIC Transport Protocol and Stateful Serverless architecture, making AI applications low-latency, reliable, secure, and easy. The framework focuses on providing low-latency, secure, stateful serverless functions that can be distributed geographically to bring AI inference closer to end users. It offers features such as low-latency communication, security with TLS v1.3, stateful serverless functions for faster GPU processing, geo-distributed architecture, and a faster-than-real-time codec called Y3. YoMo enables developers to create and deploy stateful serverless functions for AI inference in a distributed manner, ensuring quick responses to user queries from various locations worldwide.
venom
Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.
call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.
tribe
Tribe AI is a low code tool designed to rapidly build and coordinate multi-agent teams. It leverages the langgraph framework to customize and coordinate teams of agents, allowing tasks to be split among agents with different strengths for faster and better problem-solving. The tool supports persistent conversations, observability, tool calling, human-in-the-loop functionality, easy deployment with Docker, and multi-tenancy for managing multiple users and teams.
kairon
Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.
aimeos-symfony
Aimeos Symfony bundle is a professional, full-featured, and ultra-fast e-commerce package for Symfony. It can be easily installed and customized within an existing Symfony application. The bundle provides comprehensive features for setting up an e-commerce platform, including authentication, routing configuration, database setup, and administration interface setup. It offers flexibility for adapting, extending, overwriting, and customizing various aspects to meet specific business needs. The bundle is designed to streamline the development process and provide a robust foundation for building e-commerce applications with Symfony.
generative-ai-sagemaker-cdk-demo
This repository showcases how to deploy generative AI models from Amazon SageMaker JumpStart using the AWS CDK. Generative AI is a type of AI that can create new content and ideas, such as conversations, stories, images, videos, and music. The repository provides a detailed guide on deploying image and text generative AI models, utilizing pre-trained models from SageMaker JumpStart. The web application is built on Streamlit and hosted on Amazon ECS with Fargate. It interacts with the SageMaker model endpoints through Lambda functions and Amazon API Gateway. The repository also includes instructions on setting up the AWS CDK application, deploying the stacks, using the models, and viewing the deployed resources on the AWS Management Console.
lollms-webui
LoLLMs WebUI (Lord of Large Language Multimodal Systems: One tool to rule them all) is a user-friendly interface to access and utilize various LLM (Large Language Models) and other AI models for a wide range of tasks. With over 500 AI expert conditionings across diverse domains and more than 2500 fine tuned models over multiple domains, LoLLMs WebUI provides an immediate resource for any problem, from car repair to coding assistance, legal matters, medical diagnosis, entertainment, and more. The easy-to-use UI with light and dark mode options, integration with GitHub repository, support for different personalities, and features like thumb up/down rating, copy, edit, and remove messages, local database storage, search, export, and delete multiple discussions, make LoLLMs WebUI a powerful and versatile tool.
Agently
Agently is a development framework that helps developers build AI agent native application really fast. You can use and build AI agent in your code in an extremely simple way. You can create an AI agent instance then interact with it like calling a function in very few codes like this below. Click the run button below and witness the magic. It's just that simple: python # Import and Init Settings import Agently agent = Agently.create_agent() agent\ .set_settings("current_model", "OpenAI")\ .set_settings("model.OpenAI.auth", {"api_key": ""}) # Interact with the agent instance like calling a function result = agent\ .input("Give me 3 words")\ .output([("String", "one word")])\ .start() print(result) ['apple', 'banana', 'carrot'] And you may notice that when we print the value of `result`, the value is a `list` just like the format of parameter we put into the `.output()`. In Agently framework we've done a lot of work like this to make it easier for application developers to integrate Agent instances into their business code. This will allow application developers to focus on how to build their business logic instead of figure out how to cater to language models or how to keep models satisfied.
keras-llm-robot
The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.
MegaDetector
MegaDetector is an AI model that identifies animals, people, and vehicles in camera trap images (which also makes it useful for eliminating blank images). This model is trained on several million images from a variety of ecosystems. MegaDetector is just one of many tools that aims to make conservation biologists more efficient with AI. If you want to learn about other ways to use AI to accelerate camera trap workflows, check out our of the field, affectionately titled "Everything I know about machine learning and camera traps".
model_server
OpenVINO™ Model Server (OVMS) is a high-performance system for serving models. Implemented in C++ for scalability and optimized for deployment on Intel architectures, the model server uses the same architecture and API as TensorFlow Serving and KServe while applying OpenVINO for inference execution. Inference service is provided via gRPC or REST API, making deploying new algorithms and AI experiments easy.
chatgpt-universe
ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher
20 - OpenAI Gpts
Kompass für Kundenorientierte Kommunikation
Nahbarer Freund in Sachen Tiergesundheit, nutzt lockerere & selbstbewusste Tonalität.
Santa's Mailroom
I'm Santa and Mrs. Claus, answering kids' Christmas letters with joy and care.
Doctor Chat
Doctor Chat provides tech advice, specialist referrals, and confidential care with 'NurseBot' for secure, comprehensive support.
Outdoor Power Equipment Service Bot
Parts Lookup, Troubleshooting & Advice for Honda Outdoor Power Equipment << Release 0.01 ALPHA >>
Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
Customer Journey Composer
Un aiuto nella costruzione della Customer Journey del tuo cliente
Customer Feedback Management Advisor
Facilitates customer satisfaction through effective feedback management.
Customer Service Process Improvement Advisor
Optimizes business operations through process enhancements.
Customer Journey Mapping Advisor
Analyzes and enhances customer's journey across all touchpoints.
Customer Acquisition Cost (CAC) Calculator
Professional analyst for CAC insights and summaries
Customer.io Liquid Helper
Specializes in Customer.io Liquid code, always outputs code (not affiliated with customer.io)