Best AI tools for< track support requests >

Unthread is a Slack inbox that turns support requests into prioritized tickets with assignments and SLAs. It offers AI-powered support features such as automatic categorization of messages, suggested responses, and insights from customer feedback. Unthread integrates with various tools and platforms, including CRMs, task managers, and helpdesks, to provide a comprehensive customer support solution within the Slack environment.

Bugpilot is an error monitoring tool specifically designed for React applications. It offers a comprehensive platform for error tracking, debugging, and user communication. With Bugpilot, developers can easily integrate error tracking into their React applications without any code changes or dependencies. The tool provides a user-friendly dashboard that helps developers quickly identify and prioritize errors, understand their root causes, and plan fixes. Bugpilot also includes features such as AI-assisted debugging, session recordings, and customizable error pages to enhance the user experience and reduce support requests.

Aion Assists is a GPT-powered customer service plugin for WooCommerce stores. It offers unique features such as understanding critical typos in inputs, responding to multiple independent questions in a single output, and prioritizing and responding to customer requests in an attention-grabbing manner. With Aion Assists, businesses can enhance their customer support and interaction, leading to increased sales and improved customer satisfaction.

CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.

Onit is an AI-enabled workflow automation platform for sophisticated, legal business processes. It helps corporate legal departments modernize their legal operations so that Legal runs like a business. Onit's platform connects teams with how they want to work today and tomorrow, enabling them to automate workflows, facilitate collaboration, and drive efficiency. It also empowers Legal teams with contextually relevant insights needed to make better, faster decisions and manage risks. Additionally, Onit leverages proven, innovative technologies to better support evolving legal operations teams today and in the future.

GitGab is a collaborative platform for software developers to share, discuss, and collaborate on code repositories. It provides a centralized space for team members to work together on projects, track changes, and manage code versions efficiently. With features like code review, issue tracking, and pull requests, GitGab streamlines the development process and enhances team collaboration. Developers can easily fork repositories, create branches, and merge changes seamlessly. The platform supports integration with popular version control systems like Git, making it a versatile tool for modern software development teams.

Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.

Rank Math is an AI-powered SEO tool that helps you optimize your website for search engines. It offers a variety of features to help you improve your website's ranking, including keyword research, on-page optimization, and link building. Rank Math also provides detailed analytics to help you track your progress and identify areas for improvement.

Meetgeek.ai is an AI-powered platform designed to enhance virtual meetings and conferences. It offers a range of features to streamline the meeting experience, such as integrations with popular conferencing tools, detailed guides on settings and features, and regular updates to improve functionality. With a focus on user-friendly interfaces and seamless communication, Meetgeek.ai aims to revolutionize the way teams collaborate remotely.

Chatness AI is a chatbot service tool that allows businesses to automate customer support, collect leads, and engage with visitors in real time. It offers features such as live chat, automated support, lead generation, team collaboration, and customizable widgets. Chatness AI is designed to be easy to use and integrate with existing systems and workflows. It is suitable for businesses of all sizes and can be used for a variety of tasks, including customer support, lead generation, and appointment scheduling.

Ask Mama.ai is a comprehensive parenting support platform that provides personalized guidance and resources to mothers. It offers a range of features including a growth tracker, baby memories preservation, curated activities, online pediatrician consultations, daycare services, baby exercise videos, and community support. The platform is designed to empower mothers with the knowledge and support they need to navigate the challenges of parenthood.

Chatmate is an AI Customer Support platform that offers AI chatbots to instantly resolve 80% of support queries. It allows users to create custom AI chatbots tailored to their business and customers, providing fast and accurate responses. The platform enables customization of chatbot widgets, tracking of AI insights, and offers comprehensive analytics to enhance customer experience. Chatmate ensures engaging and authentic conversations, intuitive engagement with customers, model customization, and trustworthy responses. It provides simple pricing plans suitable for businesses of all sizes.

Timworks is an all-in-one client support and team management app for online businesses and clients. It offers a range of features to help businesses streamline their customer support operations, including secure audit trails, unlimited client seats, and integrations with popular accounting and productivity tools. Timworks also includes a built-in AI assistant, TIMi, which can answer customer queries and questions, saving businesses time and resources.

Forethought is a customer support AI platform that uses generative AI to automate tasks and improve efficiency. It offers a range of features including automatic ticket resolution, sentiment analysis, and agent assist. Forethought's platform is designed to help businesses save costs, improve customer satisfaction, and increase agent productivity.

ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.

Bottell is a digital parenting companion that provides personalized advice, daily tips, support, and milestone coaching to help parents ensure their child is on the right track. It uses the power of ChatGPT to provide intelligent, thorough, and empathic answers that are tailored to each child's unique needs. Bottell also offers a personalized blog with age-appropriate tips and ideas for child development, and a milestone coach to help parents track and navigate developmental milestones with confidence.

KWatch.io is a social listening tool that helps businesses monitor keywords on social media platforms like LinkedIn, Twitter, Reddit, and Hacker News. It uses AI to analyze the sentiment around keywords and provides real-time alerts when specific keywords are mentioned. KWatch.io can be used for a variety of purposes, including attracting customers, getting feedback, watching competitors, conducting market intelligence, and providing customer support. It offers various plans, including a free plan, an essential plan for $19/month, a business plan for $79/month, and an enterprise plan for $199/month.

MacWhisper is a native macOS application that utilizes OpenAI's Whisper technology for transcribing audio files into text. It offers a user-friendly interface for recording, transcribing, and editing audio, making it suitable for various use cases such as transcribing meetings, lectures, interviews, and podcasts. The application is designed to protect user privacy by performing all transcriptions locally on the device, ensuring that no data leaves the user's machine.

CalmMind is an AI-driven mental health and wellness platform that provides personalized support and resources to help users understand, manage, and nurture their mental well-being. With advanced AI-powered tools, CalmMind offers a range of features including AI-driven insights, a confidential AI therapist chatbot, curated wellness programs, and personalized recommendations. The platform aims to provide users with a supportive and judgment-free space to address mental health challenges and promote emotional well-being.

Olvy is an AI-powered platform that helps businesses manage user feedback efficiently. It offers a unified workspace for surveys, interviews, reviews, support tickets, and sales calls, all automated using state-of-the-art AI technology. Olvy turns customer feedback into actionable insights, empowering decision-making with data-driven insights and enabling companies to stay connected to user needs. It provides features like automated feedback organization, integration with multiple sources, bulk upload of survey responses, sentiment analysis, thematic analysis, and AI-generated reports. Olvy's Auto-Listener agent filters genuine feedback, while its AI capabilities summarize large data sets and identify key user concerns promptly.

Langfuse is a powerful tool that helps you develop, monitor, and test your LLM applications. With Langfuse, you can: * **Develop:** Instrument your app and start ingesting traces to Langfuse, inspect and debug complex logs, and manage, version, and deploy prompts from within Langfuse. * **Monitor:** Track metrics (cost, latency, quality) and gain insights from dashboards & data exports, collect and calculate scores for your LLM completions, run model-based evaluations, collect user feedback, and manually score observations in Langfuse. * **Test:** Track and test app behaviour before deploying a new version, test expected in and output pairs and benchmark performance before deploying, and track versions and releases in your application. Langfuse is easy to get started with and offers a generous free tier. You can sign up for Langfuse Cloud or deploy Langfuse locally or on your own infrastructure. Langfuse also offers a variety of integrations to make it easy to connect to your LLM applications.

Merlinn is an open-source AI-powered on-call engineer that automatically jumps into incidents & alerts, providing useful insights and RCA in real time. It integrates with popular observability tools, lives inside Slack, offers an intuitive UX, and prioritizes security. Users can self-host Merlinn, use it for free, and benefit from automatic RCA, Slack integration, integrations with various tools, intuitive UX, and security features.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

AiiDA (www.aiida.net) is a workflow manager for computational science with a strong focus on provenance, performance and extensibility. **Features** * **Workflows:** Write complex, auto-documenting workflows in python, linked to arbitrary executables on local and remote computers. The event-based workflow engine supports tens of thousands of processes per hour with full checkpointing. * **Data provenance:** Automatically track inputs, outputs & metadata of all calculations in a provenance graph for full reproducibility. Perform fast queries on graphs containing millions of nodes. * **HPC interface:** Move your calculations to a different computer by changing one line of code. AiiDA is compatible with schedulers like SLURM, PBS Pro, torque, SGE or LSF out of the box. * **Plugin interface:** Extend AiiDA with plugins for new simulation codes (input generation & parsing), data types, schedulers, transport modes and more. * **Open Science:** Export subsets of your provenance graph and share them with peers or make them available online for everyone on the Materials Cloud. * **Open source:** AiiDA is released under the MIT open source license

BricksLLM is a cloud native AI gateway written in Go. Currently, it provides native support for OpenAI, Anthropic, Azure OpenAI and vLLM. BricksLLM aims to provide enterprise level infrastructure that can power any LLM production use cases. Here are some use cases for BricksLLM: * Set LLM usage limits for users on different pricing tiers * Track LLM usage on a per user and per organization basis * Block or redact requests containing PIIs * Improve LLM reliability with failovers, retries and caching * Distribute API keys with rate limits and cost limits for internal development/production use cases * Distribute API keys with rate limits and cost limits for students

TaskWeaver is a code-first agent framework designed for planning and executing data analytics tasks. It interprets user requests through code snippets, coordinates various plugins to execute tasks in a stateful manner, and preserves both chat history and code execution history. It supports rich data structures, customized algorithms, domain-specific knowledge incorporation, stateful execution, code verification, easy debugging, security considerations, and easy extension. TaskWeaver is easy to use with CLI and WebUI support, and it can be integrated as a library. It offers detailed documentation, demo examples, and citation guidelines.

doc2plan is a browser-based application that helps users create personalized learning plans by extracting content from documents. It features a Creator for manual or AI-assisted plan construction and a Viewer for interactive plan navigation. Users can extract chapters, key topics, generate quizzes, and track progress. The application includes AI-driven content extraction, quiz generation, progress tracking, plan import/export, assistant management, customizable settings, viewer chat with text-to-speech and speech-to-text support, and integration with various Retrieval-Augmented Generation (RAG) models. It aims to simplify the creation of comprehensive learning modules tailored to individual needs.

Warp is a blazingly-fast modern Rust based GPU-accelerated terminal built to make you and your team more productive. It is available for macOS and Linux users, with plans to support Windows and the Web (WASM) in the future. Warp has a community search page where you can find solutions to common issues, and you can file issue requests in the repo if you can't find a solution. Warp is open-source, and the team is planning to first open-source their Rust UI framework, and then parts and potentially all of their client codebase.

LangChain is an amazing framework to get LLM projects done in a matter of no time, and the ecosystem is growing fast. Here is an attempt to keep track of the initiatives around LangChain. Subscribe to the newsletter to stay informed about the Awesome LangChain. We send a couple of emails per month about the articles, videos, projects, and tools that grabbed our attention Contributions welcome. Add links through pull requests or create an issue to start a discussion. Please read the contribution guidelines before contributing.

The WhatsApp AI Assistant repository offers a chatbot named Sydney that serves as an AI-powered personal assistant. It utilizes Language Model (LLM) technology to provide various features such as Google/Bing searching, Google Calendar integration, communication capabilities, group chat compatibility, voice message support, basic text reminders, image recognition, and more. Users can interact with Sydney through natural language queries and voice messages. The chatbot can transcribe voice messages using either the Whisper API or a local method. Additionally, Sydney can be used in group chats by mentioning her username or replying to her last message. The repository welcomes contributions in the form of issue reports, pull requests, and requests for new tools. The creators of the project, Veigamann and Luisotee, are open to job opportunities and can be contacted through their GitHub profiles.

Cognita is an open-source framework to organize your RAG codebase along with a frontend to play around with different RAG customizations. It provides a simple way to organize your codebase so that it becomes easy to test it locally while also being able to deploy it in a production ready environment. The key issues that arise while productionizing RAG system from a Jupyter Notebook are: 1. **Chunking and Embedding Job** : The chunking and embedding code usually needs to be abstracted out and deployed as a job. Sometimes the job will need to run on a schedule or be trigerred via an event to keep the data updated. 2. **Query Service** : The code that generates the answer from the query needs to be wrapped up in a api server like FastAPI and should be deployed as a service. This service should be able to handle multiple queries at the same time and also autoscale with higher traffic. 3. **LLM / Embedding Model Deployment** : Often times, if we are using open-source models, we load the model in the Jupyter notebook. This will need to be hosted as a separate service in production and model will need to be called as an API. 4. **Vector DB deployment** : Most testing happens on vector DBs in memory or on disk. However, in production, the DBs need to be deployed in a more scalable and reliable way. Cognita makes it really easy to customize and experiment everything about a RAG system and still be able to deploy it in a good way. It also ships with a UI that makes it easier to try out different RAG configurations and see the results in real time. You can use it locally or with/without using any Truefoundry components. However, using Truefoundry components makes it easier to test different models and deploy the system in a scalable way. Cognita allows you to host multiple RAG systems using one app. ### Advantages of using Cognita are: 1. A central reusable repository of parsers, loaders, embedders and retrievers. 2. Ability for non-technical users to play with UI - Upload documents and perform QnA using modules built by the development team. 3. Fully API driven - which allows integration with other systems. > If you use Cognita with Truefoundry AI Gateway, you can get logging, metrics and feedback mechanism for your user queries. ### Features: 1. Support for multiple document retrievers that use `Similarity Search`, `Query Decompostion`, `Document Reranking`, etc 2. Support for SOTA OpenSource embeddings and reranking from `mixedbread-ai` 3. Support for using LLMs using `Ollama` 4. Support for incremental indexing that ingests entire documents in batches (reduces compute burden), keeps track of already indexed documents and prevents re-indexing of those docs.

LangWatch is a monitoring and analytics platform designed to track, visualize, and analyze interactions with Large Language Models (LLMs). It offers real-time telemetry to optimize LLM cost and latency, a user-friendly interface for deep insights into LLM behavior, user analytics for engagement metrics, detailed debugging capabilities, and guardrails to monitor LLM outputs for issues like PII leaks and toxic language. The platform supports OpenAI and LangChain integrations, simplifying the process of tracing LLM calls and generating API keys for usage. LangWatch also provides documentation for easy integration and self-hosting options for interested users.

LLMstudio by TensorOps is a platform that offers prompt engineering tools for accessing models from providers like OpenAI, VertexAI, and Bedrock. It provides features such as Python Client Gateway, Prompt Editing UI, History Management, and Context Limit Adaptability. Users can track past runs, log costs and latency, and export history to CSV. The tool also supports automatic switching to larger-context models when needed. Coming soon features include side-by-side comparison of LLMs, automated testing, API key administration, project organization, and resilience against rate limits. LLMstudio aims to streamline prompt engineering, provide execution history tracking, and enable effortless data export, offering an evolving environment for teams to experiment with advanced language models.

Open Interface is a self-driving software that automates computer tasks by sending user requests to a language model backend (e.g., GPT-4V) and simulating keyboard and mouse inputs to execute the steps. It course-corrects by sending current screenshots to the language models. The tool supports MacOS, Linux, and Windows, and requires setting up the OpenAI API key for access to GPT-4V. It can automate tasks like creating meal plans, setting up custom language model backends, and more. Open Interface is currently not efficient in accurate spatial reasoning, tracking itself in tabular contexts, and navigating complex GUI-rich applications. Future improvements aim to enhance the tool's capabilities with better models trained on video walkthroughs. The tool is cost-effective, with user requests priced between $0.05 - $0.20, and offers features like interrupting the app and primary display visibility in multi-monitor setups.

EasyEdit is a Python package for edit Large Language Models (LLM) like `GPT-J`, `Llama`, `GPT-NEO`, `GPT2`, `T5`(support models from **1B** to **65B**), the objective of which is to alter the behavior of LLMs efficiently within a specific domain without negatively impacting performance across other inputs. It is designed to be easy to use and easy to extend.

OpenVINO™ AI Plugins for Audacity* are a set of AI-enabled effects, generators, and analyzers for Audacity®. These AI features run 100% locally on your PC -- no internet connection necessary! OpenVINO™ is used to run AI models on supported accelerators found on the user's system such as CPU, GPU, and NPU. * **Music Separation**: Separate a mono or stereo track into individual stems -- Drums, Bass, Vocals, & Other Instruments. * **Noise Suppression**: Removes background noise from an audio sample. * **Music Generation & Continuation**: Uses MusicGen LLM to generate snippets of music, or to generate a continuation of an existing snippet of music. * **Whisper Transcription**: Uses whisper.cpp to generate a label track containing the transcription or translation for a given selection of spoken audio or vocals.

Laragenie is an AI chatbot designed to understand and assist developers with their codebases. It runs on the command line from a Laravel app, helping developers onboard to new projects, understand codebases, and provide daily support. Laragenie accelerates workflow and collaboration by indexing files and directories, allowing users to ask questions and receive AI-generated responses. It supports OpenAI and Pinecone for processing and indexing data, making it a versatile tool for any repo in any language.

**Description:** PromptFuzz is an automated tool that generates high-quality fuzz drivers for libraries via a fuzz loop constructed on mutating LLMs' prompts. The fuzz loop of PromptFuzz aims to guide the mutation of LLMs' prompts to generate programs that cover more reachable code and explore complex API interrelationships, which are effective for fuzzing. **Features:** * **Multiply LLM support** : Supports the general LLMs: Codex, Inocder, ChatGPT, and GPT4 (Currently tested on ChatGPT). * **Context-based Prompt** : Construct LLM prompts with the automatically extracted library context. * **Powerful Sanitization** : The program's syntax, semantics, behavior, and coverage are thoroughly analyzed to sanitize the problematic programs. * **Prioritized Mutation** : Prioritizes mutating the library API combinations within LLM's prompts to explore complex interrelationships, guided by code coverage. * **Fuzz Driver Exploitation** : Infers API constraints using statistics and extends fixed API arguments to receive random bytes from fuzzers. * **Fuzz engine integration** : Integrates with grey-box fuzz engine: LibFuzzer. **Benefits:** * **High branch coverage:** The fuzz drivers generated by PromptFuzz achieved a branch coverage of 40.12% on the tested libraries, which is 1.61x greater than _OSS-Fuzz_ and 1.67x greater than _Hopper_. * **Bug detection:** PromptFuzz detected 33 valid security bugs from 49 unique crashes. * **Wide range of bugs:** The fuzz drivers generated by PromptFuzz can detect a wide range of bugs, most of which are security bugs. * **Unique bugs:** PromptFuzz detects uniquely interesting bugs that other fuzzers may miss. **Usage:** 1. Build the library using the provided build scripts. 2. Export the LLM API KEY if using ChatGPT or GPT4. 3. Generate fuzz drivers using the `fuzzer` command. 4. Run the fuzz drivers using the `harness` command. 5. Deduplicate and analyze the reported crashes. **Future Works:** * **Custom LLMs suport:** Support custom LLMs. * **Close-source libraries:** Apply PromptFuzz to close-source libraries by fine tuning LLMs on private code corpus. * **Performance** : Reduce the huge time cost required in erroneous program elimination.

LitServe is a high-throughput serving engine for deploying AI models at scale. It generates an API endpoint for a model, handles batching, streaming, autoscaling across CPU/GPUs, and more. Built for enterprise scale, it supports every framework like PyTorch, JAX, Tensorflow, and more. LitServe is designed to let users focus on model performance, not the serving boilerplate. It is like PyTorch Lightning for model serving but with broader framework support and scalability.

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A compassionate companion for mental wellness support and monitoring.

Provides financial oversight and project cost control support.

I'm an expert midwife here to support and guide you through childbirth and postpartum care.

Your friendly fitness buddy for tailored workouts and support

A mentor for those with struggling with control over their substance use, offering guidance, resources, and support for sobriety. In case of relapse, it provides practical steps and resources, including web links, phone numbers, and emails.

Expert in autism development, offering guidance on milestones and support strategies.

Caters to the Health and Nutrition Needs of the Baby Boomer Generation.This includes Support for Managing Age-Related Dietary Needs, Promoting Heart and Joint Health, and Enhancing Cognitive Function.

Your Daily Support Guide

Immunization support and advocacy guide

Your dedicated AI for personalized homeschooling support using your provided data.

I help organize your feelings when you're feeling unclear or frustrated etc and aware of important matters. It's also great for sharing happy moments. I support your emotional well-being and self-understanding.

A language self-assessment guide with mobile app voice interaction support.

Your AI home organizer for streamlined cleaning schedules, inventory tracking, and decluttering support, tailored to your household dynamics.

Your ally in overcoming addiction, offering wisdom, motivation, and personalized support.

Your go-to assistant for integrating EOS (Entrepreneurial Operating System) principles into personal life. Offers expert guidance on utilizing the core EOS tools to drive personal growth and provides structured support for running your own personal annual, quarterly, and weekly L10 meetings.

Expert in guiding clients through the Bitcoin Adviser's process, offering clear, detailed, and helpful support.

Comprehensive guide for grants, offering tailored search, education, and interactive support.

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