Best AI tools for< Support Service >

Zephyr Global is an AI application called Neo that provides Microsoft technical support through an AI assistant named Neo. It offers 24/7 technical support, instant solutions, and strategic guidance for Microsoft products and services. Neo assists with setup guidance, issue resolution, training opportunities, and provides additional resources for Microsoft support. The application aims to optimize operations effortlessly by delivering consistent, reliable information and round-the-clock support.

Editage is a professional editing, translation, and publication support services company that enables academicians, researchers, scientists, and authors worldwide to publish their work in the best light. Over the past two decades, Editage has helped 500,000+ researchers across 192+ countries to pursue successful publications. The goal is to help researchers improve the quality of their research and increase their chances of publication in international indexed journals.

Mavenoid is an AI-powered product support tool that offers automated product support services, including product selection advice, troubleshooting solutions, replacement part ordering, and more. The platform is designed to understand complex questions and provide step-by-step instructions to guide users through various product-related processes. Mavenoid is trusted by leading product companies and focuses on resolving customer questions efficiently. The tool optimizes help centers for SEO, offers product insights to increase revenue, and provides support in multiple languages. It is known for reducing incoming inquiries and offering a seamless support experience.

HumanEcho is an AI-powered platform offering Custom ChatGPT and Digital Human services for websites. It provides advanced AI technologies to enhance customer experience by offering AI chatbots and lifelike digital personas that can interact with users in real-time. The platform allows users to train the AI on their data, upload documents or website URLs, and embed chatbots easily. With features like next-level customer engagement, easy data integration, accurate answers, 24/7 customer support, and support for 80+ languages, HumanEcho aims to revolutionize customer engagement and support services.

Tilde.ai is a language technology platform that offers a wide range of AI-powered solutions for translation, speech technologies, and conversational AI. It combines human and artificial intelligence to help people connect and work efficiently. The platform provides machine translation, speech-to-text conversion, text-to-speech synthesis, real-time transcription, AI chatbots, internal knowledge assistants, and meeting support services. Tilde.ai aims to bridge language barriers and enhance communication by leveraging advanced language technologies.

iMyFone is an AI-powered software company that offers a wide range of solutions for iOS/Android devices, Windows PC, and Mac. Their products include data recovery tools, data management tools, device erasers, password removers, AI generators, multimedia tools, productivity tools, and support services. iMyFone aims to provide easy-to-use solutions for various tech-related issues, such as data recovery, device management, multimedia editing, and productivity enhancement.

Youtube Chatpers is an AI-powered tool that provides summaries of YouTube videos through ChatGPT. It allows users to navigate to specific video segments effortlessly, saving time and offering a streamlined content overview. The tool offers a Chrome Extension for more features and encourages support to keep the service free. Users can also provide feedback or report issues directly to the team.

Bridesmaid For Hire is the world's first professional bridesmaid company, established in 2014, offering services to support individuals facing wedding challenges and lack of support. The company provides personalized maid of honor speeches and wedding vows using AI technology, along with various wedding-related services such as day-of coordination, vent sessions, and undercover support. Bridesmaid For Hire aims to alleviate the stress and loneliness often experienced during wedding planning by offering a range of unique and popular services tailored to individual needs.

Whale is an AI-powered software designed to help businesses document their standard operating procedures, policies, and internal company knowledge. It streamlines the process of onboarding, training, and growing teams by leveraging AI technology to assist in creating and organizing documentation. Whale offers features such as AI-assisted SOP and process documentation, automated training flows, a single source of truth for knowledge management, and an AI assistant named Alice to help with various tasks. The platform aims to systemize and scale businesses by providing a user-friendly interface and dedicated support services.

AIHelp is a customer service support and in-app ticketing system that provides businesses with a variety of tools to improve their customer support operations. These tools include an AI chatbot, in-app chat and feedback, customizable AI forms, in-app operation, and more. AIHelp is designed to be easy to use and customize, and it can be integrated with a variety of platforms. It is a powerful tool that can help businesses improve their customer satisfaction and retention rates.

Intercom is a customer engagement platform that helps businesses build better relationships with their customers through personalized messaging, automated support, and self-service help. Intercom's knowledge base software is a powerful tool that allows businesses to create and manage a comprehensive knowledge base that can help customers find answers to their questions quickly and easily. With Intercom's knowledge base software, businesses can reduce support volume, increase efficiency, and deliver personalized support at scale.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

Brainfish is an AI-powered customer support tool that helps businesses provide self-service support to their customers. It uses advanced AI to help customers find answers to their questions quickly and easily, reducing the need for human support. Brainfish also provides businesses with insights into customer concerns, helping them improve their knowledge base content and provide better support.

SYSTRAN is a professional translation tool that enables multilingual communication and collaboration, providing fast, accurate, and enhanced machine translations for various industries. It offers solutions for global customer service and support, forensics and eDiscovery, content localization, education and eLearning, and big data analysis for government. The tool also includes features like machine translation server, private cloud solutions, model training, and API integration, ensuring efficient and secure online translation. With over 50 years of expertise, SYSTRAN leverages AI technology to deliver precise translations tailored to meet diverse business needs.

Moveworks is an AI-powered employee support platform that automates tasks, provides self-service support, and offers a conversational interface for employees to access information and support across all their business systems. It uses natural language processing and machine learning to understand employee queries and provide relevant answers and solutions. Moveworks integrates with various business applications, including IT service management, HR, finance, sales, marketing, and engineering tools, enabling employees to automate workflows, search for knowledge, and complete tasks within their existing chat applications.

Novita AI is an AI cloud platform that offers Model APIs, Serverless, and GPU Instance solutions integrated into one cost-effective platform. It provides tools for building AI products, scaling with serverless architecture, and deploying with GPU instances. Novita AI caters to startups and businesses looking to leverage AI technologies without the need for extensive machine learning expertise. The platform also offers a Startup Program, 24/7 service support, and has received positive feedback for its reasonable pricing and stable API services.

Kore.ai is an enterprise AI platform offering AI solutions for workforce, business, and customer needs. It provides powerful workspace search, pre-built AI agents for HR, Recruiting, and IT, as well as customizable no-code tools to build custom AI agents. The platform also offers AI for process automation with no-code tools, pre-built prompts, and agent templates, along with AI model and data management capabilities. Additionally, Kore.ai provides AI for service to enhance customer experience with no-code tools to build conversational AI agents and AI support for service reps.

The website Resha offers a comprehensive collection of artificial intelligence and software tools in one place. Users can explore various categories such as artificial intelligence, coding, art, audio editing, e-commerce, developer tools, email assistants, search engine optimization tools, social media marketing, storytelling, design assistants, image editing, logo creation, data tables, SQL codes, music, text-to-speech conversion, voice cloning, video creation, video editing, 3D video creation, customer service support tools, educational tools, fashion, finance management, human resources management, legal assistance, presentations, productivity management, real estate management, sales management, startup tools, scheduling, fitness, entertainment tools, games, gift ideas, healthcare, memory, religion, research, and auditing.

Novita AI is an AI cloud platform offering Model APIs, Serverless, and GPU Instance services in a cost-effective and integrated manner to accelerate AI businesses. It provides optimized models for high-quality dialogue use cases, full spectrum AI APIs for image, video, audio, and LLM applications, serverless auto-scaling based on demand, and customizable GPU solutions for complex AI tasks. The platform also includes a Startup Program, 24/7 service support, and has received positive feedback for its reasonable pricing and stable services.

Getin.AI is a platform that focuses on AI jobs, career paths, and company profiles in the fields of artificial intelligence, machine learning, and data science. Users can explore various job categories, such as Analyst, Consulting, Customer Service & Support, Data Science & Analytics, Engineering, Finance & Accounting, HR & Recruiting, Legal, Compliance and Ethics, Marketing & PR, Product, Sales And Business Development, Senior Management / C-level, Strategy & M&A, and UX, UI & Design. The platform provides a comprehensive list of remote job opportunities and features detailed job listings with information on job titles, companies, locations, job descriptions, and required skills.

Taranis AI is an advanced Open-Source Intelligence (OSINT) tool that leverages Artificial Intelligence to revolutionize information gathering and situational analysis. It navigates through diverse data sources like websites to collect unstructured news articles, utilizing Natural Language Processing and Artificial Intelligence to enhance content quality. Analysts then refine these AI-augmented articles into structured reports that serve as the foundation for deliverables such as PDF files, which are ultimately published.

This repository contains executable Python notebooks, sample apps, and resources for testing out the Elastic platform. Users can learn how to use Elasticsearch as a vector database for storing embeddings, build use cases like retrieval augmented generation (RAG), summarization, and question answering (QA), and test Elastic's leading-edge capabilities like the Elastic Learned Sparse Encoder and reciprocal rank fusion (RRF). It also allows integration with projects like OpenAI, Hugging Face, and LangChain to power LLM-powered applications. The repository enables modern search experiences powered by AI/ML.

Akagi is a project designed to help users understand and improve their performance in Majsoul game matches in real-time. It provides educational insights and tools for analyzing gameplay. Users can install Akagi on Windows or Mac systems and follow the setup instructions to enhance their gaming experience. The project aims to offer features like Autoplay, Auto Ron, and integration with MajsoulUnlocker. It also focuses on enhancing user safety by providing guidelines to minimize the risk of account suspension. Akagi is a tool that combines MITM interception, AI decision-making, and user interaction to optimize gameplay strategies and performance.

Sparkle is a tool that streamlines the process of building AI-driven features in applications using Large Language Models (LLMs). It guides users through creating and managing agents, defining tools, and interacting with LLM providers like OpenAI. Sparkle allows customization of LLM provider settings, model configurations, and provides a seamless integration with Sparkle Server for exposing agents via an OpenAI-compatible chat API endpoint.

**Advising App™** is a software solution created by Canyon GBS™ that includes a robust personal assistant designed to support student service professionals in their day-to-day roles. The assistant can help with research tasks, draft communication, language translation, content creation, student profile analysis, project planning, ideation, and much more. The software also includes a student service CRM designed to support the management of prospective and enrolled students. Key features of the CRM include record management, email and SMS, service management, caseload management, task management, interaction tracking, files and documents, and much more.

Spring AI Alibaba is an AI application framework for Java developers that seamlessly integrates with Alibaba Cloud QWen LLM services and cloud-native infrastructures. It provides features like support for various AI models, high-level AI agent abstraction, function calling, and RAG support. The framework aims to simplify the development, evaluation, deployment, and observability of AI native Java applications. It offers open-source framework and ecosystem integrations to support features like prompt template management, event-driven AI applications, and more.

Yank Note is a highly extensible Markdown editor designed for productivity. It offers features like easy-to-use interface, powerful support for version control and various embedded content, high compatibility with local Markdown files, plug-in extension support, and encryption for saving private files. Users can write their own plug-ins to expand the editor's functionality. However, for more extendability, security protection is sacrificed. The tool supports sync scrolling, outline navigation, version control, encryption, auto-save, editing assistance, image pasting, attachment embedding, code running, to-do list management, quick file opening, integrated terminal, Katex expression, GitHub-style Markdown, multiple data locations, external link conversion, HTML resolving, multiple formats export, TOC generation, table cell editing, title link copying, embedded applets, various graphics embedding, mind map display, custom container support, macro replacement, image hosting service, OpenAI auto completion, and custom plug-ins development.

Muice-Chatbot is an AI chatbot designed to proactively engage in conversations with users. It is based on the ChatGLM2-6B and Qwen-7B models, with a training dataset of 1.8K+ dialogues. The chatbot has a speaking style similar to a 2D girl, being somewhat tsundere but willing to share daily life details and greet users differently every day. It provides various functionalities, including initiating chats and offering 5 available commands. The project supports model loading through different methods and provides onebot service support for QQ users. Users can interact with the chatbot by running the main.py file in the project directory.

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

Agnaistic is an AI roleplay chat tool that allows users to interact with personalized characters using their favorite AI services. It supports multiple AI services, persona schema formats, and features such as group conversations, user authentication, and memory/lore books. Agnaistic can be self-hosted or run using Docker, and it provides a range of customization options through its settings.json file. The tool is designed to be user-friendly and accessible, making it suitable for both casual users and developers.

WebLLM is a modular and customizable javascript package that directly brings language model chats directly onto web browsers with hardware acceleration. Everything runs inside the browser with no server support and is accelerated with WebGPU. WebLLM is fully compatible with OpenAI API. That is, you can use the same OpenAI API on any open source models locally, with functionalities including json-mode, function-calling, streaming, etc. We can bring a lot of fun opportunities to build AI assistants for everyone and enable privacy while enjoying GPU acceleration.

ChatGPT-VSCode is a Visual Studio Code integration that allows users to prompt OpenAI's GPT-4, GPT-3.5, GPT-3, and Codex models within the editor. It offers features like using improved models via OpenAI API Key, Azure OpenAI Service deployments, generating commit messages, storing conversation history, explaining and suggesting fixes for compile-time errors, viewing code differences, and more. Users can customize prompts, quick fix problems, save conversations, and export conversation history. The extension is designed to enhance developer experience by providing AI-powered assistance directly within VS Code.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

ClearML Serving is a command line utility for model deployment and orchestration, enabling model deployment including serving and preprocessing code to a Kubernetes cluster or custom container based solution. It supports machine learning models like Scikit Learn, XGBoost, LightGBM, and deep learning models like TensorFlow, PyTorch, ONNX. It provides a customizable RestAPI for serving, online model deployment, scalable solutions, multi-model per container, automatic deployment, canary A/B deployment, model monitoring, usage metric reporting, metric dashboard, and model performance metrics. ClearML Serving is modular, scalable, flexible, customizable, and open source.

Open-Lyrics is a Python library that transcribes voice files using faster-whisper and translates/polishes the resulting text into `.lrc` files in the desired language using LLM, e.g. OpenAI-GPT, Anthropic-Claude. It offers well preprocessed audio to reduce hallucination and context-aware translation to improve translation quality. Users can install the library from PyPI or GitHub and follow the installation steps to set up the environment. The tool supports GUI usage and provides Python code examples for transcription and translation tasks. It also includes features like utilizing context and glossary for translation enhancement, pricing information for different models, and a list of todo tasks for future improvements.

The STM32 AI model zoo is a collection of reference machine learning models optimized to run on STM32 microcontrollers. It provides a large collection of application-oriented models ready for re-training, scripts for easy retraining from user datasets, pre-trained models on reference datasets, and application code examples generated from user AI models. The project offers training scripts for transfer learning or training custom models from scratch. It includes performances on reference STM32 MCU and MPU for float and quantized models. The project is organized by application, providing step-by-step guides for training and deploying models.

Gorilla is a tool that enables LLMs to use tools by invoking APIs. Given a natural language query, Gorilla comes up with the semantically- and syntactically- correct API to invoke. With Gorilla, you can use LLMs to invoke 1,600+ (and growing) API calls accurately while reducing hallucination. Gorilla also releases APIBench, the largest collection of APIs, curated and easy to be trained on!

RD-Agent is a tool designed to automate critical aspects of industrial R&D processes, focusing on data-driven scenarios to streamline model and data development. It aims to propose new ideas ('R') and implement them ('D') automatically, leading to solutions of significant industrial value. The tool supports scenarios like Automated Quantitative Trading, Data Mining Agent, Research Copilot, and more, with a framework to push the boundaries of research in data science. Users can create a Conda environment, install the RDAgent package from PyPI, configure GPT model, and run various applications for tasks like quantitative trading, model evolution, medical prediction, and more. The tool is intended to enhance R&D processes and boost productivity in industrial settings.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

SenseVoice is a speech foundation model focusing on high-accuracy multilingual speech recognition, speech emotion recognition, and audio event detection. Trained with over 400,000 hours of data, it supports more than 50 languages and excels in emotion recognition and sound event detection. The model offers efficient inference with low latency and convenient finetuning scripts. It can be deployed for service with support for multiple client-side languages. SenseVoice-Small model is open-sourced and provides capabilities for Mandarin, Cantonese, English, Japanese, and Korean. The tool also includes features for natural speech generation and fundamental speech recognition tasks.

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