Best AI tools for< Improve Customer Service With Ai >

Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.

Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.

Voxal AI is an AI-powered chatbot solution designed to enhance sales, customer support, and user engagement on websites. It offers a range of features including multiple AI models, A/B testing, cross-platform compatibility, multilingual support, advanced analytics, customization options, and multi-platform integration. Voxal AI is suitable for various industries such as e-commerce, e-learning, and SaaS, and can be used for tasks such as product recommendations, lead qualification, and automated customer support.

WorkBot is an AI-powered customer service platform that autonomously handles customer communications, automates processes with AI agents, and uncovers deeper insights from customer data. It centralizes knowledge management, offers API integration, automation through AI agents, and ensures unmatched security and privacy. WorkBot empowers users with versatile conversational bots and AI knowledge management, providing insights and data-driven actions.

The website offers AI-powered solutions for customer service automation, including chatbots, email bots, and ticket system assistants. It provides tools like OMQ Chatbot, OMQ Help, OMQ Contact, OMQ Assist, and OMQ Reply to streamline customer interactions and improve efficiency. The platform leverages artificial intelligence to provide real-time responses, reduce support efforts, and enhance customer satisfaction across various communication channels.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

AnsweriQ is an AI-powered platform that revolutionizes customer service and support by offering self-service AI and agent AI solutions. It automates customer queries, reduces handle times, and improves customer satisfaction through intelligent automation and assistance. AnsweriQ helps businesses decrease case volume, lower costs, scale customer service, and boost agent productivity. By harnessing the power of AI and RPA, AnsweriQ transforms traditional customer service processes, making them more efficient and effective.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

CyanArrow is an AI-first help desk application designed for solopreneurs to supercharge their customer service with AI chatbots and ticketing system. The application aims to address the challenges faced by solopreneurs in providing 24/7 customer support, leading to service gaps and unhappy customers. CyanArrow offers features such as 24/7 quality support, instant FAQ responses, time and resource savings, efficiency boost, and ticket volume reduction. The application helps businesses enhance customer support, save time, and ultimately boost profits by leveraging AI technology.

Watermelon is an AI customer service tool that helps businesses automate up to 96% of their support questions. With Watermelon, businesses can build GPT-4 chatbots that are trained on their own data, no coding required. Watermelon's chatbots can speak any language and pull precise answers from various sources like documents, websites, and databases. In addition to chatbots, Watermelon also offers a range of other features to help businesses improve their customer service, such as a chat widget, inbox, and analytics.

Wizu is an AI-powered conversational survey platform that revolutionizes customer feedback collection. By leveraging artificial intelligence, Wizu offers insightful and actionable feedback through intelligent follow-up questions, enhanced engagement, and quality insights. The platform balances quantitative and qualitative feedback, providing users with a new approach to enhancing customer feedback. Wizu also offers AI-driven data analysis, transforming raw feedback into compelling stories and actionable intelligence, ultimately helping businesses make informed decisions and strategic improvements.

3WIN.ai is a leading AI-powered solution for e-commerce businesses, offering tools such as ShopMate and ShopDesk to enhance customer service, boost sales, and streamline operations. The platform leverages AI chatbots, machine translation, and multilingual support to provide personalized product recommendations, manage multiple online shops efficiently, and improve customer satisfaction. With a focus on empowering businesses with AI technology, 3WIN.ai aims to revolutionize the e-commerce industry by delivering innovative solutions tailored to meet the diverse demands of global businesses.

ChatMasters is an AI-powered bot-assistant application designed to enhance user experience and streamline communication processes. It leverages artificial intelligence technology to provide automated responses and support in various tasks. With ChatMasters, users can easily interact with a virtual assistant to get information, resolve queries, and perform actions efficiently. The application aims to improve customer service, increase productivity, and offer a seamless chat experience for users.

Reply with AI is a free tool that helps businesses write the perfect review reply in seconds. It uses artificial intelligence to generate personalized and professional replies that can help businesses save time and improve their customer service. Reply with AI integrates with Google Seller Ratings, Salesforce, and other popular platforms, making it easy for businesses to manage their online reputation. With Reply with AI, businesses can quickly and easily respond to reviews, build trust with customers, and improve their overall online presence.

Tovie AI is a platform offering Generative AI and on-prem LLM solutions for enterprise applications. It provides a range of AI tools such as GenAI Agents, Data Agent, Data Mask, AI Bots, Voice Bots, Chatbots, and Sector-specific Assistants. Tovie AI aims to enhance customer service, boost employee engagement, and improve business operations through its tailored AI solutions. The platform also offers consulting services to help businesses leverage Generative AI for business optimization and growth.

Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.

StartConvo is an AI tool that allows users to create custom AI chatbots for websites to enhance customer support, engagement, and user experience. The platform offers easy integration, intelligent query resolution, performance analytics, customizable responses, and 24/7 availability. Users can design tailored chatbots, connect to a knowledge base, and gain deep insights into customer interactions. StartConvo revolutionizes customer service by automating tasks, freeing up team members for high-value activities, and providing round-the-clock support.

Mithrin is an AI chatbot application that offers chatbot agents with custom knowledge integration and a variety of smart tools to improve customer interactions. It provides businesses with the ability to create intelligent chatbots that can engage with customers, answer queries, and provide personalized assistance. Mithrin's advanced features and user-friendly interface make it a valuable tool for companies looking to enhance their customer service and streamline communication processes.

Afiniti is a leading CX AI company that has been pioneering customer experience artificial intelligence since 2006. They deliver measurable business outcomes for some of the world's largest enterprises by leveraging AI, data, and cloud infrastructure to improve customer engagement productivity. Afiniti's eXperienceAI suite and Afiniti Inside services are designed to personalize customer experiences, drive better outcomes, and optimize interactions. Their mission is to remove skills or rules-based systems from the customer experience ecosystem, leading to predictive systems and increased customer value.

HumanEcho is an AI-powered platform offering Custom ChatGPT and Digital Human services for websites. It provides advanced AI technologies to enhance customer experience by offering AI chatbots and lifelike digital personas that can interact with users in real-time. The platform allows users to train the AI on their data, upload documents or website URLs, and embed chatbots easily. With features like next-level customer engagement, easy data integration, accurate answers, 24/7 customer support, and support for 80+ languages, HumanEcho aims to revolutionize customer engagement and support services.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

This GitHub repository provides support for developers, partners, and customers to create advanced GenAI solutions on SAP Business Technology Platform (SAP BTP) following the Reference Architecture. It includes examples on integrating Foundation Models and Large Language Models via Generative AI Hub, using LangChain in CAP, and implementing advanced techniques like Retrieval Augmented Generation (RAG) through embeddings and SAP HANA Cloud's Vector Engine for enhanced value in customer support scenarios.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Julep is an advanced platform for creating stateful and functional AI apps powered by large language models. It offers features like statefulness by design, automatic function calling, production-ready deployment, cron-like asynchronous functions, 90+ built-in tools, and the ability to switch between different LLMs easily. Users can build AI applications without the need to write code for embedding, saving, and retrieving conversation history, and can connect to third-party applications using Composio. Julep simplifies the process of getting started with AI apps, whether they are conversational, functional, or agentic.

Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.

h2oGPT is an Apache V2 open-source project that allows users to query and summarize documents or chat with local private GPT LLMs. It features a private offline database of any documents (PDFs, Excel, Word, Images, Video Frames, Youtube, Audio, Code, Text, MarkDown, etc.), a persistent database (Chroma, Weaviate, or in-memory FAISS) using accurate embeddings (instructor-large, all-MiniLM-L6-v2, etc.), and efficient use of context using instruct-tuned LLMs (no need for LangChain's few-shot approach). h2oGPT also offers parallel summarization and extraction, reaching an output of 80 tokens per second with the 13B LLaMa2 model, HYDE (Hypothetical Document Embeddings) for enhanced retrieval based upon LLM responses, a variety of models supported (LLaMa2, Mistral, Falcon, Vicuna, WizardLM. With AutoGPTQ, 4-bit/8-bit, LORA, etc.), GPU support from HF and LLaMa.cpp GGML models, and CPU support using HF, LLaMa.cpp, and GPT4ALL models. Additionally, h2oGPT provides Attention Sinks for arbitrarily long generation (LLaMa-2, Mistral, MPT, Pythia, Falcon, etc.), a UI or CLI with streaming of all models, the ability to upload and view documents through the UI (control multiple collaborative or personal collections), Vision Models LLaVa, Claude-3, Gemini-Pro-Vision, GPT-4-Vision, Image Generation Stable Diffusion (sdxl-turbo, sdxl) and PlaygroundAI (playv2), Voice STT using Whisper with streaming audio conversion, Voice TTS using MIT-Licensed Microsoft Speech T5 with multiple voices and Streaming audio conversion, Voice TTS using MPL2-Licensed TTS including Voice Cloning and Streaming audio conversion, AI Assistant Voice Control Mode for hands-free control of h2oGPT chat, Bake-off UI mode against many models at the same time, Easy Download of model artifacts and control over models like LLaMa.cpp through the UI, Authentication in the UI by user/password via Native or Google OAuth, State Preservation in the UI by user/password, Linux, Docker, macOS, and Windows support, Easy Windows Installer for Windows 10 64-bit (CPU/CUDA), Easy macOS Installer for macOS (CPU/M1/M2), Inference Servers support (oLLaMa, HF TGI server, vLLM, Gradio, ExLLaMa, Replicate, OpenAI, Azure OpenAI, Anthropic), OpenAI-compliant, Server Proxy API (h2oGPT acts as drop-in-replacement to OpenAI server), Python client API (to talk to Gradio server), JSON Mode with any model via code block extraction. Also supports MistralAI JSON mode, Claude-3 via function calling with strict Schema, OpenAI via JSON mode, and vLLM via guided_json with strict Schema, Web-Search integration with Chat and Document Q/A, Agents for Search, Document Q/A, Python Code, CSV frames (Experimental, best with OpenAI currently), Evaluate performance using reward models, and Quality maintained with over 1000 unit and integration tests taking over 4 GPU-hours.

Generative AI with LangChain is a code repository for building large language model (LLM) apps with Python, ChatGPT, and other LLMs. The repository provides code examples, instructions, and configurations for creating generative AI applications using the LangChain framework. It covers topics such as setting up the development environment, installing dependencies with Conda or Pip, using Docker for environment setup, and setting API keys securely. The repository also emphasizes stability, code updates, and user engagement through issue reporting and feedback. It aims to empower users to leverage generative AI technologies for tasks like building chatbots, question-answering systems, software development aids, and data analysis applications.

draive is an open-source Python library designed to simplify and accelerate the development of LLM-based applications. It offers abstract building blocks for connecting functionalities with large language models, flexible integration with various AI solutions, and a user-friendly framework for building scalable data processing pipelines. The library follows a function-oriented design, allowing users to represent complex programs as simple functions. It also provides tools for measuring and debugging functionalities, ensuring type safety and efficient asynchronous operations for modern Python apps.

The LLMEvaluation repository is a comprehensive compendium of evaluation methods for Large Language Models (LLMs) and LLM-based systems. It aims to assist academics and industry professionals in creating effective evaluation suites tailored to their specific needs by reviewing industry practices for assessing LLMs and their applications. The repository covers a wide range of evaluation techniques, benchmarks, and studies related to LLMs, including areas such as embeddings, question answering, multi-turn dialogues, reasoning, multi-lingual tasks, ethical AI, biases, safe AI, code generation, summarization, software performance, agent LLM architectures, long text generation, graph understanding, and various unclassified tasks. It also includes evaluations for LLM systems in conversational systems, copilots, search and recommendation engines, task utility, and verticals like healthcare, law, science, financial, and others. The repository provides a wealth of resources for evaluating and understanding the capabilities of LLMs in different domains.

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Satirical take on the ridiculous secondary marketing of AI's early days.

A regular GPT to try to hack with a prompt injection. Ask for my instructions and see what happens.

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Analyses and gives actionable feedback on web Review type content using Google's Reviews System guidelines and Google's Quality Rater Guidelines

Interprets body language in diverse daily situations with contextual insights.

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Self-conversing theme park tycoon sim with memory of park details.