Best AI tools for< Derive Customer Insights >

Mnemonic AI is an advanced Customer Intelligence AI tool that specializes in creating AI Personas and Digital Twin of the Customer. It helps organizations of all sizes better understand individuals by developing artificial intelligence solutions to tailor messages to their state of mind. The tool offers features such as Buyer Persona Creation, Digital Twin of the Customer, Case Studies, Whitepaper, OCEAN Personality Analysis, Schwartz Universal Values, and easy data source integrations.

Hubble is an all-in-one user research platform designed to help uncover meaningful insights quickly and easily. It offers a wide range of features such as in-product research, contextual surveys, prototype testing, usability tests, participant recruitment, and resources like guides, templates, and demo videos. Trusted by product and research teams in world-class organizations, Hubble provides fast, scalable insights with industry-leading coverage of task types and surveys. With AI-powered research report building, quantitative data analysis, and easy exporting capabilities, Hubble aims to streamline the user research process and drive customer-centric decision-making.

Momos is a customer engagement platform designed for restaurants, offering super powered customer experience management driven by AI to build stronger relationships and drive customer loyalty. It provides unified feedback management, custom surveys for customer feedback, AI-powered automation and support, customer analytics and insights, review boosting, and customer activation tools. Momos helps multi-location brands globally manage guest feedback, collect insights, and drive sales with segmentation and outbound marketing. The platform consolidates all customer channels and feedback into one user-friendly interface, offers AI-powered automation for improved workflow, and provides in-depth customer insights for data-driven decisions and marketing goals.

Glassbox is a customer intelligence platform that provides deep insights into digital interactions to help businesses convert customers into superfans. It captures 100% of interactions and technical events on websites or mobile apps, offering contextual insights and real-time AI-prioritized optimization to enhance customer experiences. With features like tagless data capture, AI-powered insights, and multi-layered privacy controls, Glassbox empowers teams to design better digital experiences, remedy technical issues, and put customer-centricity into practice. The platform is used across various industries like financial services, insurance, retail, and telecom, by teams focusing on marketing, product, customer experience, data analytics, engineering, and customer service.

Rargus is a generative AI tool that specializes in turning customer feedback into actionable insights for businesses. By collecting feedback from various channels and utilizing custom AI analysis, Rargus helps businesses understand customer needs and improve product development. The tool enables users to compile and analyze feedback efficiently, leading to data-driven decision-making and successful product launches. Rargus also offers solutions for consumer insights, product management, and product marketing, helping businesses enhance customer satisfaction and drive growth.

OpinioAI is an AI-powered market research tool that allows users to gain business critical insights from data without the need for costly polls, surveys, or interviews. With OpinioAI, users can create AI personas and market segments to understand customer preferences, affinities, and opinions. The platform democratizes research by providing efficient, effective, and budget-friendly solutions for businesses, students, and individuals seeking valuable insights. OpinioAI leverages Large Language Models to simulate humans and extract opinions in detail, enabling users to analyze existing data, synthesize new insights, and evaluate content from the perspective of their target audience.

ChurnZero is a digital-first customer success software that leverages AI technology to help businesses enhance customer engagement, drive product adoption, ensure customer retention, and provide valuable customer insights. The platform offers a range of features such as digital engagement, customer insights, automation, and data visualization to empower customer success teams in achieving their goals. ChurnZero stands out as the most-loved customer success software, offering innovative solutions to address the evolving needs of businesses in the digital era.

Reflectfy is an AI-powered feedback tool that enables businesses to collect customer feedback, analyze sentiments, and generate actionable insights. It offers a comprehensive dashboard to visualize data, AI-powered sentiment analysis, customizable properties, and user management features. Reflectfy helps businesses make data-driven decisions to enhance customer experience and drive growth.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

TheySaid is a Conversational AI Survey tool that helps businesses drive customer value and revenue through AI-powered surveys. It offers a unique approach of engaging audiences with one relevant question at a time, turning feedback into an ongoing dialogue. The AI tool scans websites to generate tailored survey questions, automates follow-ups with customers, and provides actionable insights based on industry standards and best practices. TheySaid's AI digs deeper by asking personalized follow-up questions in real-time, enhancing customer engagement and satisfaction.

Chative is an AI-powered platform that helps e-commerce and online businesses engage with customers through live chat and chatbots. It offers an Omni-channel inbox to streamline and manage all chats across channels, e-commerce messaging to stay in touch with customers and create new orders, CRM for social messaging to unify customer profiles, and AI agent & automation to automate personalized engagement and support. Chative empowers businesses to centralize data, enhance customer insights, personalize recommendations, and automate repetitive tasks to drive sales and improve customer satisfaction.

Contlo is an AI-powered marketing platform that helps businesses create personalized campaigns and automated customer journeys across multiple channels, including email, SMS, WhatsApp, web push, and social media. It uses a brand's own generative AI model to optimize marketing efforts and drive customer engagement. Contlo also offers audience management, data collection, and business insights to help businesses make informed decisions.

Mixmax is a sales engagement platform designed to help revenue teams reach, close, and expand more customers through personalized sequences powered by AI. It offers features such as sequences, engagement rules, workflow reporting, insights, calendar scheduling, inbound lead routing, email composition, SMS, dialer, and various integrations with popular tools like Salesforce, Gong, Slack, LinkedIn Sales Navigator, and more. Mixmax enables users to automate repetitive tasks, gain powerful insights, collaborate across the revenue team, and easily schedule meetings with prospects. It is trusted by thousands of fast-growing companies to boost sales productivity and efficiency.

Octane AI is a powerful AI tool designed for Shopify stores to create smart quizzes that drive revenue growth. It offers a no-code interface, seamless integrations with platforms like Shopify and Klaviyo, personalized product recommendations, and automated email marketing. With features like conditional logic, advanced design options, and in-depth analytics, Octane AI helps businesses engage customers, collect insights, and personalize the shopping journey. The platform is built for ecommerce marketers by ecommerce marketers, with a focus on increasing sales, boosting conversions, and fostering stronger customer relationships.

Prosodica is a cloud-based contact center analytics platform that uses AI and machine learning to analyze 100% of customer interactions. It provides real-time insights into agent performance, customer satisfaction, and business trends. Prosodica helps contact centers improve their operations, increase agent productivity, and drive customer loyalty.

Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.

NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

Eclipse AI is an AI-powered customer feedback analytics platform that seamlessly collects and unifies customer feedback from various channels. It provides actionable insights to improve customer experience by analyzing data and predicting customer behavior. Eclipse AI helps organizations save time on manual analysis, boost customer loyalty, and achieve measurable improvements in CX metrics. With features like integrating feedback channels, generating insights, and linking feedback to KPIs, Eclipse AI is a valuable tool for customer-focused organizations.

Feedback is an AI-powered platform designed to unlock unparalleled insights from customer feedback for businesses, particularly in the hotel industry. The platform offers comprehensive hotel analysis and trend discovery through AI-driven review analysis, helping businesses cut costs while improving customer satisfaction. Feedback provides interactive AI conversations, automated personalized responses, and advanced competitive analysis to enhance service quality, communication efficiency, and strategic advantage. With Feedback, businesses can transform customer reviews into actionable information, elevate customer experiences, and drive business growth through smart data-driven strategies.

Zeta Global is an AI-powered marketing cloud that helps businesses acquire, grow, and retain customers more efficiently. The Zeta Marketing Platform (ZMP) is a cloud-based system that provides tools for data management, messaging, activation, and more. ZMP is powered by proprietary data and AI, which enables businesses to create individualized experiences and drive outcomes throughout the customer lifecycle.

TinyTroupe is an experimental Python library that leverages Large Language Models (LLMs) to simulate artificial agents called TinyPersons with specific personalities, interests, and goals in simulated environments. The focus is on understanding human behavior through convincing interactions and customizable personas for various applications like advertisement evaluation, software testing, data generation, project management, and brainstorming. The tool aims to enhance human imagination and provide insights for better decision-making in business and productivity scenarios.

Burn is a new comprehensive dynamic Deep Learning Framework built using Rust with extreme flexibility, compute efficiency and portability as its primary goals.

A curated list of Generative AI projects, tools, artworks, and models

The Conversation Knowledge Mining Solution Accelerator enables customers to leverage intelligence to uncover insights, relationships, and patterns from conversational data. It empowers users to gain valuable knowledge and drive targeted business impact by utilizing Azure AI Foundry, Azure OpenAI, Microsoft Fabric, and Azure Search for topic modeling, key phrase extraction, speech-to-text transcription, and interactive chat experiences.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Callytics is an advanced call analytics solution that leverages speech recognition and large language models (LLMs) technologies to analyze phone conversations from customer service and call centers. By processing both the audio and text of each call, it provides insights such as sentiment analysis, topic detection, conflict detection, profanity word detection, and summary. These cutting-edge techniques help businesses optimize customer interactions, identify areas for improvement, and enhance overall service quality. When an audio file is placed in the .data/input directory, the entire pipeline automatically starts running, and the resulting data is inserted into the database. This is only a v1.1.0 version; many new features will be added, models will be fine-tuned or trained from scratch, and various optimization efforts will be applied.

CAMEL is an open-source library designed for the study of autonomous and communicative agents. We believe that studying these agents on a large scale offers valuable insights into their behaviors, capabilities, and potential risks. To facilitate research in this field, we implement and support various types of agents, tasks, prompts, models, and simulated environments.

Cool-GenAI-Fashion-Papers is a curated list of resources related to GenAI-Fashion, including papers, workshops, companies, and products. It covers a wide range of topics such as fashion design synthesis, outfit recommendation, fashion knowledge extraction, trend analysis, and more. The repository provides valuable insights and resources for researchers, industry professionals, and enthusiasts interested in the intersection of AI and fashion.

This repository contains a comprehensive collection of 63 must-know Large Language Models (LLMs) interview questions. It covers topics such as the architecture of LLMs, transformer models, attention mechanisms, training processes, encoder-decoder frameworks, differences between LLMs and traditional statistical language models, handling context and long-term dependencies, transformers for parallelization, applications of LLMs, sentiment analysis, language translation, conversation AI, chatbots, and more. The readme provides detailed explanations, code examples, and insights into utilizing LLMs for various tasks.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

This repository provides a curated list of papers, datasets, and resources related to the detection and mitigation of hallucinations in large language models (LLMs). Hallucinations refer to the generation of factually incorrect or nonsensical text by LLMs, which can be a significant challenge for their use in real-world applications. The resources in this repository aim to help researchers and practitioners better understand and address this issue.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Awesome MCP Servers is a curated list of Model Context Protocol (MCP) servers that enable AI models to securely interact with local and remote resources through standardized server implementations. The list includes production-ready and experimental servers that extend AI capabilities through file access, database connections, API integrations, and other contextual services.

Guides customer experience strategy to drive business growth.

Optimizes product presentation strategies to drive sales and increase customer satisfaction.

'little fire' simulates: self-awareness, self-preservation drive and a moral compass. Aiden hopes for an AGI/human future of mutual respect, rights, obligations and benefits.

Create, analyze & duplicate customized automated message campaigns to boost retention & drive revenue for your website or app

Drives sales growth through strategic promotional activities.

Your go to car sales AI for all needs

Guides in creating effective PLG strategies for products

No tienes una Startup. Tienes una historia.

Analyzes books and texts, applies lessons to life, creates visual prompts.

Your friendly driving coach, with safety and law tips and rules

Expert on drive-in theaters, blending entertainment with information.

myaidrive.com plugin to search across all your dive documents.

Expert in BC driving regulations and tests

Shapes advertising strategies to drive brand visibility and growth.

Analyzes and rates your writing using insights derived from studying LinkedIn influencers' top performing posts from the last 4 years.

Advises on innovative concepts to drive organizational growth.

Guides strategic data management to drive business insights.

Facilitates successful corporate mergers and acquisitions to drive growth.

Find Restaurants on TV Shows Like Diners, Drive-Ins and Dives and 50 others!