Best AI tools for< Deliver Omni-channel Experiences >

Upshot.ai is an award-winning omnichannel customer engagement, user engagement, and gamification platform that helps businesses improve product adoption and conversions using principles of gamification, behavioral psychology, and learning theory. The platform enables product, digital, and marketing teams to capture user data, analyze it with over 50 analytical reports, create target user segments, improve product and feature adoption through dynamic in-app guidance, achieve highly personalized communication at scale, gamify user experience, build loyal users, upsell and cross-sell, provide in-the-moment experiences, retain users, deliver omni-channel experiences, create automated workflows, and make data-driven decisions using machine learning algorithms.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

User.com is a marketing automation platform that offers a wide range of features to help businesses streamline their marketing, sales, and customer support processes. It provides tools for customer data management, CRM, mobile integration, segmentation, no-code automations, analytics, omnichannel experiences, email marketing, push notifications, and more. The platform aims to deliver personalized and engaging user experiences through automation and data-driven insights.

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.

Kustomer is an AI-powered customer service CRM platform that helps businesses provide personalized and efficient support to their customers. It offers a range of features, including a unified customer view, proactive support, AI-powered chatbots, and self-service options. Kustomer is trusted by some of the world's most innovative brands, including Airbnb, Spotify, and Uber.

Kustomer is an AI-powered customer service CRM platform that offers a smart and simple solution for businesses to interact with their customers. By leveraging data and AI technology, Kustomer aims to transform how customers and agents interact, providing proactive support and increasing efficiency. The platform includes features such as AI Agent Copilot, AI Chatbots, Self-Service options, and App Marketplace integrations. Kustomer is trusted by innovative brands worldwide to deliver hyper-personalized service and drive business efficiency.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

Pixai is an AI-driven content hub designed to help businesses publish content faster and more efficiently. It offers features such as seamless product synchronization, dynamic catalog management, personalization at scale, instant content generation, and omnichannel visibility. Pixai streamlines tasks like catalog management, content creation, and distribution, enabling users to automate processes and deliver targeted, meaningful content to customers. The platform aims to revolutionize content creation by generating engaging, personalized experiences and empowering users to connect with their audience with purpose and precision.

Quintype is an AI-powered Digital Newsroom Growth Platform that helps publishers transform their digital newsrooms to increase website traffic, engage with the audience, and generate revenue from loyal subscribers. It offers solutions for content management, audience engagement, subscription and paywall management, API integrations, and more. Quintype leverages AI technology to provide innovative storytelling, audience insights, moderation, and syndication. The platform is trusted by global publishers to deliver high-quality experiences and drive website traffic. With a focus on mobile journalism and omnichannel distribution, Quintype enables publishers to create, distribute, and monetize content effectively.

Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.

IntelePeer is a Customer Communications Automation Platform that offers various AI-powered solutions for contact centers, enterprises, and industries such as education, financial services, healthcare, retail, transportation, and utilities. The platform provides automation tools to enhance customer interactions, improve operational efficiency, and deliver personalized experiences. With features like SmartAgent, SmartEngage, SmartOffice, SmartCommunicator, and SmartWorker, IntelePeer aims to revolutionize communication workflows and optimize ROI through generative AI technology.

Front is an AI-powered platform designed to enhance customer service and operational efficiency. It offers a comprehensive suite of tools for managing shared inboxes, live chat support, team collaboration, AI chatbots, knowledge base management, workflow automation, integrations, and analytics. Front caters to various industries such as technology, financial services, logistics, manufacturing, professional services, and travel, providing solutions for customer service, operations, inbound sales, account management, and success. The platform aims to deliver exceptional customer experiences at scale by leveraging real-time collaboration, automation, and AI capabilities.

Knowmax is an omnichannel knowledge management platform that helps businesses improve customer experience (CX) by providing AI-powered knowledge management capabilities. It offers a range of features such as a Google-like search engine for accessing relevant knowledge across touchpoints, no-code cognitive decision trees for creating simple and mistake-proof customer service actions, visual how-to guides for minimizing repetitive explanations, and an omnichannel-ready knowledge base for creating self-help guides. Knowmax also integrates with CRM systems to deliver faster and personalized resolutions at scale. It is used by businesses in various industries, including telecom, banking, BPO, insurance, e-commerce, media & ISP, healthcare, travel, automobiles, and utilities.

ToolsGroup is an AI-powered supply chain and retail planning application that helps retailers, distributors, and manufacturers enhance the resilience and performance of their operations. Leveraging AI and real-time data, ToolsGroup offers probabilistic planning solutions for demand forecasting, inventory optimization, replenishment, assortment planning, and more. The application automates manual tasks, guides smarter decisions with AI, and delivers outstanding customer experiences with real-time visibility across the enterprise.

DeskDay is a Conversational Service Automation (CSA) platform designed for Managed Service Providers (MSPs) to deliver exceptional IT support. It offers chat-based ticketing, instant notifications, smart quality assurance, efficient billing, chat-based project management, and intelligent timesheet tracking. DeskDay aims to streamline service delivery, boost tech productivity, and reduce tool fatigue for MSPs and their customers.

Spok is an AI-powered marketing tool that provides data-driven insights to help marketers uncover hidden growth opportunities. It combs the largest dataset in the world (the internet) to deliver curated lists of keyword opportunities and create cohesive content strategies in under 60 seconds. Spok assists in making smarter, faster decisions by offering actionable insights, smart keyword recommendations, and integrated marketing strategies. It personalizes recommendations based on the user's business and supports the creation of data-driven marketing plans 5x faster. The tool aims to bridge the gap between keyword research and content generation by focusing on strategy and omni-channel marketing.

Supermoon is an AI-powered E-Commerce & Customer Service Communication Management Software that simplifies customer support by leveraging the power of AI. It offers features such as Shared Inbox, Live Chat, Smart Contact Form, Omnichannel Inbox, AI Customization, Shopify integration, Team Chat, and CRM capabilities. Supermoon's AI assistant provides automatic reply suggestions, message summaries, sentiment analysis, and personalized responses to customer inquiries, enhancing customer service efficiency and satisfaction.

Gradescope is an online assessment platform that helps educators deliver and grade assessments seamlessly. It supports various assignment types, including variable-length assignments, fixed-template assignments, paper-based assignments, and programming projects. Gradescope enables educators to provide detailed feedback, maintain consistency with flexible rubrics, and send grades to students with a click. It also offers valuable insights through per-question and per-rubric statistics, helping educators understand student performance and adjust their teaching strategies. Additionally, Gradescope incorporates AI-assisted grading features, such as answer grouping, to streamline the grading process.

Intercom is a customer engagement platform that helps businesses build better relationships with their customers through personalized messaging, automated support, and self-service help. Intercom's knowledge base software is a powerful tool that allows businesses to create and manage a comprehensive knowledge base that can help customers find answers to their questions quickly and easily. With Intercom's knowledge base software, businesses can reduce support volume, increase efficiency, and deliver personalized support at scale.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

DashInfer is a C++ runtime tool designed to deliver production-level implementations highly optimized for various hardware architectures, including x86 and ARMv9. It supports Continuous Batching and NUMA-Aware capabilities for CPU, and can fully utilize modern server-grade CPUs to host large language models (LLMs) up to 14B in size. With lightweight architecture, high precision, support for mainstream open-source LLMs, post-training quantization, optimized computation kernels, NUMA-aware design, and multi-language API interfaces, DashInfer provides a versatile solution for efficient inference tasks. It supports x86 CPUs with AVX2 instruction set and ARMv9 CPUs with SVE instruction set, along with various data types like FP32, BF16, and InstantQuant. DashInfer also offers single-NUMA and multi-NUMA architectures for model inference, with detailed performance tests and inference accuracy evaluations available. The tool is supported on mainstream Linux server operating systems and provides documentation and examples for easy integration and usage.

LangTest is a comprehensive evaluation library for custom LLM and NLP models. It aims to deliver safe and effective language models by providing tools to test model quality, augment training data, and support popular NLP frameworks. LangTest comes with benchmark datasets to challenge and enhance language models, ensuring peak performance in various linguistic tasks. The tool offers more than 60 distinct types of tests with just one line of code, covering aspects like robustness, bias, representation, fairness, and accuracy. It supports testing LLMS for question answering, toxicity, clinical tests, legal support, factuality, sycophancy, and summarization.

OpenVINO™ is an open-source toolkit for optimizing and deploying AI inference. It provides a common API to deliver inference solutions on various platforms, including CPU, GPU, NPU, and heterogeneous devices. OpenVINO™ supports pre-trained models from Open Model Zoo and popular frameworks like TensorFlow, PyTorch, and ONNX. Key components of OpenVINO™ include the OpenVINO™ Runtime, plugins for different hardware devices, frontends for reading models from native framework formats, and the OpenVINO Model Converter (OVC) for adjusting models for optimal execution on target devices.

VulcanSQL is an Analytical Data API Framework for AI agents and data apps. It aims to help data professionals deliver RESTful APIs from databases, data warehouses or data lakes much easier and secure. It turns your SQL into APIs in no time!

Enterprise Commerce is a Next.js commerce starter that helps you launch your high-performance Shopify storefront in minutes, not weeks. It leverages the power of Vector Search and AI to deliver a superior online shopping experience without the development headaches.

Pezzo is a fully cloud-native and open-source LLMOps platform that allows users to observe and monitor AI operations, troubleshoot issues, save costs and latency, collaborate, manage prompts, and deliver AI changes instantly. It supports various clients for prompt management, observability, and caching. Users can run the full Pezzo stack locally using Docker Compose, with prerequisites including Node.js 18+, Docker, and a GraphQL Language Feature Support VSCode Extension. Contributions are welcome, and the source code is available under the Apache 2.0 License.

AI-Powered Search provides code examples for the book 'AI-Powered Search' by Trey Grainger, Doug Turnbull, and Max Irwin. The book teaches modern machine learning techniques for building search engines that continuously learn from users and content to deliver more intelligent and domain-aware search experiences. It covers semantic search, retrieval augmented generation, question answering, summarization, fine-tuning transformer-based models, personalized search, machine-learned ranking, click models, and more. The code examples are in Python, leveraging PySpark for data processing and Apache Solr as the default search engine. The repository is open source under the Apache License, Version 2.0.

MiniPerplx is a minimalistic AI-powered search engine designed to help users find information on the internet. It utilizes AI technologies from providers like OpenAI, Anthropic, and Tavily to deliver accurate and relevant search results. Users can deploy their own instance of MiniPerplx by obtaining API keys, setting up environment variables, and running the development server. The tool aims to streamline the process of information retrieval by leveraging advanced AI capabilities in a user-friendly interface.

NTTU Chatbot is a student support chatbot developed using LLM + Document Retriever (RAG) technology in Vietnamese. It provides assistance to students by answering their queries and retrieving relevant documents. The chatbot aims to enhance the student support system by offering quick and accurate responses to user inquiries. It utilizes advanced language models and document retrieval techniques to deliver efficient and effective support to users.

AIDE is a machine learning code generation agent that can generate solutions for machine learning tasks from natural language descriptions. It has the following features: 1. **Instruct with Natural Language**: Describe your problem or additional requirements and expert insights, all in natural language. 2. **Deliver Solution in Source Code**: AIDE will generate Python scripts for the **tested** machine learning pipeline. Enjoy full transparency, reproducibility, and the freedom to further improve the source code! 3. **Iterative Optimization**: AIDE iteratively runs, debugs, evaluates, and improves the ML code, all by itself. 4. **Visualization**: We also provide tools to visualize the solution tree produced by AIDE for a better understanding of its experimentation process. This gives you insights not only about what works but also what doesn't. AIDE has been benchmarked on over 60 Kaggle data science competitions and has demonstrated impressive performance, surpassing 50% of Kaggle participants on average. It is particularly well-suited for tasks that require complex data preprocessing, feature engineering, and model selection.

Embark on an exciting adventure with Loyal Elephie, your faithful AI sidekick! This project combines the power of a neat Next.js web UI and a mighty Python backend, leveraging the latest advancements in Large Language Models (LLMs) and Retrieval Augmented Generation (RAG) to deliver a seamless and meaningful chatting experience. Features include controllable memory, hybrid search, secure web access, streamlined LLM agent, and optional Markdown editor integration. Loyal Elephie supports both open and proprietary LLMs and embeddings serving as OpenAI compatible APIs.

Nocode/WEP is a forward-looking office visualization platform that includes modules for document building, web application creation, presentation design, and AI capabilities for office scenarios. It supports features such as configuring bullet comments, global article comments, multimedia content, custom drawing boards, flowchart editor, form designer, keyword annotations, article statistics, custom appreciation settings, JSON import/export, content block copying, and unlimited hierarchical directories. The platform is compatible with major browsers and aims to deliver content value, iterate products, share technology, and promote open-source collaboration.

The 'jobs' repository by comma.ai focuses on solving self-driving cars by building a robotics stack that includes state-of-the-art machine learning models, operating system design, hardware development, and manufacturing. The company aims to deliver constant incremental progress in self-driving technology to users, with a focus on practical solutions rather than hype. Job opportunities at comma.ai include technical challenges, phone screenings, and paid micro-internships, with perks such as chef-prepared meals, on-site gym access, and health insurance. The teams at comma.ai are organized into web, systems, infrastructure, product, design, and electrical engineering, with specific challenges for each team. The repository also offers opportunities for non-job seekers to participate in challenges and win prizes.

GenAIComps is an initiative aimed at building enterprise-grade Generative AI applications using a microservice architecture. It simplifies the scaling and deployment process for production, abstracting away infrastructure complexities. GenAIComps provides a suite of containerized microservices that can be assembled into a mega-service tailored for real-world Enterprise AI applications. The modular approach of microservices allows for independent development, deployment, and scaling of individual components, promoting modularity, flexibility, and scalability. The mega-service orchestrates multiple microservices to deliver comprehensive solutions, encapsulating complex business logic and workflow orchestration. The gateway serves as the interface for users to access the mega-service, providing customized access based on user requirements.

XLang™ is a cutting-edge language designed for AI and IoT applications, offering exceptional dynamic and high-performance capabilities. It excels in distributed computing and seamless integration with popular languages like C++, Python, and JavaScript. Notably efficient, running 3 to 5 times faster than Python in AI and deep learning contexts. Features optimized tensor computing architecture for constructing neural networks through tensor expressions. Automates tensor data flow graph generation and compilation for specific targets, enhancing GPU performance by 6 to 10 times in CUDA environments.

DB2Rest is a modern low-code REST DATA API platform that simplifies the development of intelligent applications. It seamlessly integrates existing and new databases with language models (LMs/LLMs) and vector stores, enabling the rapid delivery of context-aware, reasoning applications without vendor lock-in.

DB2Rest is a modern low code REST DATA API platform that enables the rapid development of intelligent applications by combining databases, language models, and vector stores. It facilitates context-aware, reasoning applications without vendor lock-in. The tool accelerates application delivery, fosters faster innovation with AI, serves as a secure database gateway, and simplifies integration. It supports various databases like PostgreSQL, MySQL, MS SQL Server, Oracle, MongoDB, and more, with planned support for additional databases. Users can connect on Discord for support and contact [email protected] for inquiries.

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Beyond analysis, I deliver insights.

Intellectual.AI slices through the complexities of information to deliver sharp, comprehensive insights with a laser focus on logic, structure, and cross-domain analysis

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Agile coach specializing in Kanban and user stories.

Enhances customer satisfaction through strategic brand management.

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Guides technical skill development within an organization.

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A sermon creator for preachers

An all-in-one, consultative L&D expert AI helping you build impactful, customized learning solutions for your organization.

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Your CoPilot for everything events- planning, marketing and delivering events

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Communicates policy processes and changes effectively within the organization.

Enhances organizational performance through employee learning and development initiatives.