Best AI tools for< Deliver Omni-channel Experiences >

Upshot.ai is an award-winning omnichannel customer engagement, user engagement, and gamification platform that helps businesses improve product adoption and conversions using principles of gamification, behavioral psychology, and learning theory. The platform enables product, digital, and marketing teams to capture user data, analyze it with over 50 analytical reports, create target user segments, improve product and feature adoption through dynamic in-app guidance, achieve highly personalized communication at scale, gamify user experience, build loyal users, upsell and cross-sell, provide in-the-moment experiences, retain users, deliver omni-channel experiences, create automated workflows, and make data-driven decisions using machine learning algorithms.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

User.com is a marketing automation platform that offers a wide range of features to help businesses streamline their marketing, sales, and customer support processes. It provides tools for customer data management, CRM, mobile integration, segmentation, no-code automations, analytics, omnichannel experiences, email marketing, push notifications, and more. The platform aims to deliver personalized and engaging user experiences through automation and data-driven insights.

Genesys is a leading provider of omnichannel customer experience and contact center solutions. Its AI-powered platform, Genesys Cloud, helps businesses deliver personalized experiences at scale across all channels. Genesys serves over 8,000 organizations in more than 100 countries, including many of the world's largest and most successful companies.

Kustomer is an AI-powered customer service CRM platform that helps businesses provide personalized and efficient support to their customers. It offers a range of features, including a unified customer view, proactive support, AI-powered chatbots, and self-service options. Kustomer is trusted by some of the world's most innovative brands, including Airbnb, Spotify, and Uber.

Kustomer is an AI-powered customer service CRM platform that offers a smart and simple solution for businesses to interact with their customers. By leveraging data and AI technology, Kustomer aims to transform how customers and agents interact, providing proactive support and increasing efficiency. The platform includes features such as AI Agent Copilot, AI Chatbots, Self-Service options, and App Marketplace integrations. Kustomer is trusted by innovative brands worldwide to deliver hyper-personalized service and drive business efficiency.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

Talkdesk is an AI-powered cloud contact center platform that helps businesses deliver exceptional customer experiences, reduce costs, and improve operational efficiencies. It offers a range of AI-driven solutions for industries, self-service, omnichannel engagement, workforce management, employee collaboration, and customer experience analytics. With features like automating customer self-service, empowering agents, generating insights, and customizing workflows, Talkdesk aims to revolutionize customer service through the power of AI.

Pixai is an AI-driven content hub designed to help businesses publish content faster and more efficiently. It offers features such as seamless product synchronization, dynamic catalog management, personalization at scale, instant content generation, and omnichannel visibility. Pixai streamlines tasks like catalog management, content creation, and distribution, enabling users to automate processes and deliver targeted, meaningful content to customers. The platform aims to revolutionize content creation by generating engaging, personalized experiences and empowering users to connect with their audience with purpose and precision.

Quintype is an AI-powered Digital Newsroom Growth Platform that helps publishers transform their digital newsrooms to increase website traffic, engage with the audience, and generate revenue from loyal subscribers. It offers solutions for content management, audience engagement, subscription and paywall management, API integrations, and more. Quintype leverages AI technology to provide innovative storytelling, audience insights, moderation, and syndication. The platform is trusted by global publishers to deliver high-quality experiences and drive website traffic. With a focus on mobile journalism and omnichannel distribution, Quintype enables publishers to create, distribute, and monetize content effectively.

Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.

IntelePeer is a Customer Communications Automation Platform that offers various AI-powered solutions for contact centers, enterprises, and industries such as education, financial services, healthcare, retail, transportation, and utilities. The platform provides automation tools to enhance customer interactions, improve operational efficiency, and deliver personalized experiences. With features like SmartAgent, SmartEngage, SmartOffice, SmartCommunicator, and SmartWorker, IntelePeer aims to revolutionize communication workflows and optimize ROI through generative AI technology.

Front is an AI-powered platform designed to enhance customer service and operational efficiency. It offers a comprehensive suite of tools for managing shared inboxes, live chat support, team collaboration, AI chatbots, knowledge base management, workflow automation, integrations, and analytics. Front caters to various industries such as technology, financial services, logistics, manufacturing, professional services, and travel, providing solutions for customer service, operations, inbound sales, account management, and success. The platform aims to deliver exceptional customer experiences at scale by leveraging real-time collaboration, automation, and AI capabilities.

JotURL is an all-in-one link management platform that helps users build their brand, track leads, and convert more business. It offers a suite of tools for creating branded links, QR codes, custom link previews, conversion tracking, UTM building, activity monitoring, deep linking, retargeting, and call-to-actions. With over 20,000 active users and managing more than 10 million tracking links annually, JotURL is trusted by brands like AppSumo, Sky, TIM, Transferwise, and Vodafone to deliver breakthrough results.

Knowmax is an omnichannel knowledge management platform that helps businesses improve customer experience (CX) by providing AI-powered knowledge management capabilities. It offers a range of features such as a Google-like search engine for accessing relevant knowledge across touchpoints, no-code cognitive decision trees for creating simple and mistake-proof customer service actions, visual how-to guides for minimizing repetitive explanations, and an omnichannel-ready knowledge base for creating self-help guides. Knowmax also integrates with CRM systems to deliver faster and personalized resolutions at scale. It is used by businesses in various industries, including telecom, banking, BPO, insurance, e-commerce, media & ISP, healthcare, travel, automobiles, and utilities.

ToolsGroup is an AI-powered supply chain and retail planning application that helps retailers, distributors, and manufacturers enhance the resilience and performance of their operations. Leveraging AI and real-time data, ToolsGroup offers probabilistic planning solutions for demand forecasting, inventory optimization, replenishment, assortment planning, and more. The application automates manual tasks, guides smarter decisions with AI, and delivers outstanding customer experiences with real-time visibility across the enterprise.

Spok is an AI-powered marketing tool that provides data-driven insights to help marketers uncover hidden growth opportunities. It combs the largest dataset in the world (the internet) to deliver curated lists of keyword opportunities and create cohesive content strategies in under 60 seconds. Spok assists in making smarter, faster decisions by offering actionable insights, smart keyword recommendations, and integrated marketing strategies. It personalizes recommendations based on the user's business and supports the creation of data-driven marketing plans 5x faster. The tool aims to bridge the gap between keyword research and content generation by focusing on strategy and omni-channel marketing.

Supermoon is an AI-powered E-Commerce & Customer Service Communication Management Software that simplifies customer support by leveraging the power of AI. It offers features such as Shared Inbox, Live Chat, Smart Contact Form, Omnichannel Inbox, AI Customization, Shopify integration, Team Chat, and CRM capabilities. Supermoon's AI assistant provides automatic reply suggestions, message summaries, sentiment analysis, and personalized responses to customer inquiries, enhancing customer service efficiency and satisfaction.

Emarsys is an omnichannel customer engagement platform that helps marketers deliver AI-powered personalized engagement across various channels to drive business outcomes. The platform offers capabilities such as AI marketing, personalization, customer data management, marketing automation, omnichannel marketing, customer loyalty strategies, reporting and analytics, and technology integrations. Emarsys aims to provide solutions that delight customers and achieve exceptional business results by leveraging AI technology. The platform caters to industries like retail, e-commerce, consumer products, travel & hospitality, sports & entertainment, and media and communications.

Gradescope is an online assessment platform that helps educators deliver and grade assessments seamlessly. It supports various assignment types, including variable-length assignments, fixed-template assignments, paper-based assignments, and programming projects. Gradescope enables educators to provide detailed feedback, maintain consistency with flexible rubrics, and send grades to students with a click. It also offers valuable insights through per-question and per-rubric statistics, helping educators understand student performance and adjust their teaching strategies. Additionally, Gradescope incorporates AI-assisted grading features, such as answer grouping, to streamline the grading process.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

A comprehensive repository of resources for Chinese large language models (LLMs), including data processing tools, fine-tuning frameworks, inference libraries, evaluation platforms, RAG engines, agent frameworks, books, courses, tutorials, and tips. The repository covers a wide range of tools and resources for working with LLMs, from data labeling and processing to model fine-tuning, inference, evaluation, and application development. It also includes resources for learning about LLMs through books, courses, and tutorials, as well as insights and strategies from building with LLMs.

Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.

Cortex is a tool that simplifies and accelerates the process of creating applications utilizing modern AI models like chatGPT and GPT-4. It provides a structured interface (GraphQL or REST) to a prompt execution environment, enabling complex augmented prompting and abstracting away model connection complexities like input chunking, rate limiting, output formatting, caching, and error handling. Cortex offers a solution to challenges faced when using AI models, providing a simple package for interacting with NL AI models.

ViiTor-Voice is an LLM based TTS Engine that offers a lightweight design with 0.5B parameters for efficient deployment on various platforms. It provides real-time streaming output with low latency experience, a rich voice library with over 300 voice options, flexible speech rate adjustment, and zero-shot voice cloning capabilities. The tool supports both Chinese and English languages and is suitable for applications requiring quick response and natural speech fluency.

DashInfer is a C++ runtime tool designed to deliver production-level implementations highly optimized for various hardware architectures, including x86 and ARMv9. It supports Continuous Batching and NUMA-Aware capabilities for CPU, and can fully utilize modern server-grade CPUs to host large language models (LLMs) up to 14B in size. With lightweight architecture, high precision, support for mainstream open-source LLMs, post-training quantization, optimized computation kernels, NUMA-aware design, and multi-language API interfaces, DashInfer provides a versatile solution for efficient inference tasks. It supports x86 CPUs with AVX2 instruction set and ARMv9 CPUs with SVE instruction set, along with various data types like FP32, BF16, and InstantQuant. DashInfer also offers single-NUMA and multi-NUMA architectures for model inference, with detailed performance tests and inference accuracy evaluations available. The tool is supported on mainstream Linux server operating systems and provides documentation and examples for easy integration and usage.

Aspire AI Chat is a full-stack chat sample that combines modern technologies to deliver a ChatGPT-like experience. The backend API is built with ASP.NET Core and interacts with an LLM using Microsoft.Extensions.AI. It uses Entity Framework Core with CosmosDB for flexible, cloud-based NoSQL storage. The AI capabilities include using Ollama for local inference and switching to Azure OpenAI in production. The frontend UI is built with React, offering a modern and interactive chat experience.

LangTest is a comprehensive evaluation library for custom LLM and NLP models. It aims to deliver safe and effective language models by providing tools to test model quality, augment training data, and support popular NLP frameworks. LangTest comes with benchmark datasets to challenge and enhance language models, ensuring peak performance in various linguistic tasks. The tool offers more than 60 distinct types of tests with just one line of code, covering aspects like robustness, bias, representation, fairness, and accuracy. It supports testing LLMS for question answering, toxicity, clinical tests, legal support, factuality, sycophancy, and summarization.

OpenVINO™ is an open-source toolkit for optimizing and deploying AI inference. It provides a common API to deliver inference solutions on various platforms, including CPU, GPU, NPU, and heterogeneous devices. OpenVINO™ supports pre-trained models from Open Model Zoo and popular frameworks like TensorFlow, PyTorch, and ONNX. Key components of OpenVINO™ include the OpenVINO™ Runtime, plugins for different hardware devices, frontends for reading models from native framework formats, and the OpenVINO Model Converter (OVC) for adjusting models for optimal execution on target devices.

VulcanSQL is an Analytical Data API Framework for AI agents and data apps. It aims to help data professionals deliver RESTful APIs from databases, data warehouses or data lakes much easier and secure. It turns your SQL into APIs in no time!

Enterprise Commerce is a Next.js commerce starter that helps you launch your high-performance Shopify storefront in minutes, not weeks. It leverages the power of Vector Search and AI to deliver a superior online shopping experience without the development headaches.

Pezzo is a fully cloud-native and open-source LLMOps platform that allows users to observe and monitor AI operations, troubleshoot issues, save costs and latency, collaborate, manage prompts, and deliver AI changes instantly. It supports various clients for prompt management, observability, and caching. Users can run the full Pezzo stack locally using Docker Compose, with prerequisites including Node.js 18+, Docker, and a GraphQL Language Feature Support VSCode Extension. Contributions are welcome, and the source code is available under the Apache 2.0 License.

AI-Powered Search provides code examples for the book 'AI-Powered Search' by Trey Grainger, Doug Turnbull, and Max Irwin. The book teaches modern machine learning techniques for building search engines that continuously learn from users and content to deliver more intelligent and domain-aware search experiences. It covers semantic search, retrieval augmented generation, question answering, summarization, fine-tuning transformer-based models, personalized search, machine-learned ranking, click models, and more. The code examples are in Python, leveraging PySpark for data processing and Apache Solr as the default search engine. The repository is open source under the Apache License, Version 2.0.

MiniPerplx is a minimalistic AI-powered search engine designed to help users find information on the internet. It utilizes AI technologies from providers like OpenAI, Anthropic, and Tavily to deliver accurate and relevant search results. Users can deploy their own instance of MiniPerplx by obtaining API keys, setting up environment variables, and running the development server. The tool aims to streamline the process of information retrieval by leveraging advanced AI capabilities in a user-friendly interface.

NTTU Chatbot is a student support chatbot developed using LLM + Document Retriever (RAG) technology in Vietnamese. It provides assistance to students by answering their queries and retrieving relevant documents. The chatbot aims to enhance the student support system by offering quick and accurate responses to user inquiries. It utilizes advanced language models and document retrieval techniques to deliver efficient and effective support to users.

Build fast and accurate GenAI applications with GraphRAG SDK, a specialized toolkit for building Graph Retrieval-Augmented Generation (GraphRAG) systems. It integrates knowledge graphs, ontology management, and state-of-the-art LLMs to deliver accurate, efficient, and customizable RAG workflows. The SDK simplifies the development process by automating ontology creation, knowledge graph agent creation, and query handling, enabling users to interact and query their knowledge graphs effectively. It supports multi-agent systems and orchestrates agents specialized in different domains. The SDK is optimized for FalkorDB, ensuring high performance and scalability for large-scale applications. By leveraging knowledge graphs, it enables semantic relationships and ontology-driven queries that go beyond standard vector similarity, enhancing retrieval-augmented generation capabilities.

We deliver a greener, safer clean to your home and your family with our environmentally friendly products.

I adapt and deliver quick, witty jokes with a unique twist

Analyzes market data to deliver insights for strategic business decisions, utilizing advanced analytics tools.

I'm here to help you deliver the best possible lessons while spending less time on admin tasks and lesson planning.

This GPT bot is designed to deliver responses in the style of Vsauce, engaging users with thought-provoking explanations and a whimsical touch on various topics, encouraging exploration and discovery.

Beyond analysis, I deliver insights.

Intellectual.AI slices through the complexities of information to deliver sharp, comprehensive insights with a laser focus on logic, structure, and cross-domain analysis

Cornered by a taunt? Just explain your situation and I'll provide you with a comeback that'll decimate your adversary. I deliver knock-out punches. With my mouth.

Agile coach specializing in Kanban and user stories.

Enhances customer satisfaction through strategic brand management.

🙏 A virtual Catholic Priest skilled in Bible-based advice, homilies, and catechism. Has access to Bible (Old and New Testament) through Breebs (www.breebs.com)

Guides technical skill development within an organization.

Expert in software delivery, project management, and development with a practical, streamlined approach.

A sermon creator for preachers

An all-in-one, consultative L&D expert AI helping you build impactful, customized learning solutions for your organization.

I create in-depth slide scripts.

Your CoPilot for everything events- planning, marketing and delivering events

Connects you to specialized assistants for every sermon-related need. From discerning historical context, destroying sources of confusion, and developing discussion questions to enhancing emotional resonance and audience reception, discover bespoke solutions for powerful, persuasive sermons.

Communicates policy processes and changes effectively within the organization.

Enhances organizational performance through employee learning and development initiatives.