Best AI tools for< Collect Customer Insights >

Reflectfy is an AI-powered feedback tool that enables businesses to collect customer feedback, analyze sentiments, and generate actionable insights. It offers a comprehensive dashboard to visualize data, AI-powered sentiment analysis, customizable properties, and user management features. Reflectfy helps businesses make data-driven decisions to enhance customer experience and drive growth.

Arro is an AI-powered research assistant that helps product teams collect customer insights at scale. It uses automated conversations to conduct user interviews with thousands of customers simultaneously, generating product opportunities that can be directly integrated into the product roadmap. Arro's innovative AI-led methodology combines the depth of user interviews with the speed and scale of surveys, enabling product teams to gain a comprehensive understanding of their customers' needs and preferences.

Octane AI is a powerful AI tool designed for Shopify stores to create smart quizzes that drive revenue growth. It offers a no-code interface, seamless integrations with platforms like Shopify and Klaviyo, personalized product recommendations, and automated email marketing. With features like conditional logic, advanced design options, and in-depth analytics, Octane AI helps businesses engage customers, collect insights, and personalize the shopping journey. The platform is built for ecommerce marketers by ecommerce marketers, with a focus on increasing sales, boosting conversions, and fostering stronger customer relationships.

AskHumans is a conversational feedback platform that enables businesses to collect and analyze customer feedback at scale. It uses AI to analyze open-ended questions and provide insights on customer opinions and experiences. This information can be used to improve products and services, align with customer needs, and create content for marketing and SEO.

Probz is an AI-powered end-to-end Insights Platform that helps brands gather detailed insights on their ideas through Quant, Qual, and Video Research. With a panel of over 10 million users worldwide, Probz enables brands to supercharge their decision-making process, understand customer behavior, collect feedback for product development, optimize marketing strategies, explore new initiatives, and obtain feedback on technology preferences and designs. The platform offers AI-generated hypotheses, customizable surveys, and real-user tests to enhance sales, customer satisfaction, and brand loyalty.

Leanbe is a product management platform designed for data-driven teams. It helps product managers capture insights from customers, competitors, and team members to make better product decisions. Leanbe uses AI to continuously update idea scores based on customer behavior, insights, and feedback from the team. This helps product managers prioritize the right ideas and build products that meet the needs of their customers.

Cycle is an AI-powered feedback hub that helps product teams capture, organize, and analyze customer feedback. It integrates with various communication channels like Slack, Intercom, and email to collect feedback from multiple sources. Cycle's AI capabilities automate the processing and categorization of feedback, allowing teams to quickly identify trends and extract valuable insights. Additionally, Cycle enables teams to create collaborative feedback documents, track customer requests, and communicate product updates with customers.

Kraftful is an AI-powered tool that helps product teams collect, analyze, and prioritize user feedback. It integrates with various feedback sources, such as surveys, app store reviews, support tickets, and user interviews, to provide a comprehensive view of user needs and pain points. Kraftful uses natural language processing and machine learning to automatically categorize and summarize feedback, making it easy for product teams to identify trends and make data-driven decisions.

Sonny9 is an AI-powered data collection tool designed specifically for CPAs, tax preparers, and auditors. It helps professionals in these fields collect customer information and documents efficiently, minimizing the time and effort spent on back-and-forth communications. With Sonny9, users can automate repetitive tasks, receive notifications about new insights and consulting opportunities, and get prepared data for further analysis. The tool integrates with QuickBooks and can automatically extract data from documents into CSV format. Sonny9 also provides users with tips and opportunities for high-level consulting services based on customer information.

Userscom is an AI-powered ticketing software that helps businesses respond to customer queries faster and more efficiently. It uses AI to identify important tasks, create to-dos, and organize tickets into tabs. Userscom also integrates with websites in multiple ways, making it easy for businesses to collect and respond to customer inquiries.

Momos is a customer engagement platform designed for restaurants, offering super powered customer experience management driven by AI to build stronger relationships and drive customer loyalty. It provides unified feedback management, custom surveys for customer feedback, AI-powered automation and support, customer analytics and insights, review boosting, and customer activation tools. Momos helps multi-location brands globally manage guest feedback, collect insights, and drive sales with segmentation and outbound marketing. The platform consolidates all customer channels and feedback into one user-friendly interface, offers AI-powered automation for improved workflow, and provides in-depth customer insights for data-driven decisions and marketing goals.

CallFluent AI is an AI-powered voice call software that enables businesses to create AI-powered voice call agents in just 60 seconds. It transforms missed calls into revenue by automating inbound and outbound calls with artificial intelligence-powered robots. The platform offers human-like voices, real-time call history, recordings, and transcriptions, 24/7 inbound and outbound automated call management, and over 30 neural AI voices replicating human emotions. CallFluent AI provides a cost-effective solution for sales and customer service, allowing businesses to handle calls efficiently and effectively.

Survicate is a customer feedback platform designed for advanced digital businesses. It offers effortless surveys, no-guesswork metrics, integrations with everyday tools, and over 150 survey templates. The platform allows users to create surveys in seconds, analyze results without drowning in data, and measure and track experiences at all user touchpoints. Survicate helps in collecting contextual product feedback, optimizing user experience, and understanding target audiences. It also enables users to evaluate customer journeys, measure customer satisfaction, and close feedback loops. With AI integration and insights hub, Survicate provides superior insights delivered fast for businesses to make informed decisions.

Cloodot is an omni-channel customer experience management platform that helps businesses manage customer interactions across multiple channels, including Google Business Messages, Facebook, Instagram, WhatsApp, SMS, and webchat. It offers features such as AI-powered quick responses, custom canned replies, automatic summarization of interactions, customer segmentation, and performance analytics. Cloodot also provides review management tools, allowing businesses to collect and respond to reviews from Google My Business and Facebook.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

Paymefy is an AI-powered platform designed to optimize debt collection processes. By leveraging Artificial Intelligence, Paymefy helps businesses recover outstanding payments faster and at a lower cost. The platform offers features such as on-click payment solutions, smart notification sequences, automation of debt collection processes, and easy customization of communication with customers. Paymefy enables businesses to collect payments efficiently through various channels and offers the flexibility of multi-invoice installments. Additionally, the platform provides insights into customer payment behavior through feedback forms, allowing businesses to address issues promptly.

ProProfs is a user research and customer feedback software that offers a comprehensive suite of tools for collecting real-time insights from website visitors and app users. With features like AI sentiment analysis, question branching, branding customization, advanced user targeting, and nudge for prototype, ProProfs empowers businesses to gather valuable feedback to enhance user experience, product functionality, and customer satisfaction. The application is designed to help businesses improve website leads, iOS & Android app feedback, NPS, customer experience management, ecommerce conversion, SaaS conversions, and marketing performance. ProProfs is known for its AI-powered analytics and reports, user-friendly interface, and exceptional customer support.

Eazy Response is an AI-powered feedback tool that helps businesses gather real user feedback quickly and efficiently. It allows users to engage with their audience using emojis, customize questions, run quizzes, and gain actionable insights through AI-driven data analysis. With easy integration and simple analytics, Eazy Response enables businesses to enhance user experience, make data-driven decisions, and improve their products based on real feedback.

EchoQuery is an AI-powered user research tool that helps businesses gain valuable insights into their customers' needs. It offers a comprehensive analysis tool that guides users through four simple steps: creating analysis, sharing surveys, analyzing results using AI, and digging deeper for more insights. With features like unlimited analysis, AI-powered interviews, AI findings and themes, and an AI querying tool, EchoQuery empowers businesses to make data-driven decisions. The tool also provides email and phone support to assist users along their research journey.

SurveyMonkey is the world's most popular survey platform that offers a comprehensive suite of tools for creating surveys, forms, and conducting market research. With advanced features and integrations, SurveyMonkey helps users collect data-driven insights efficiently. The platform caters to various industries and roles, providing solutions for online polls, customer satisfaction, employee feedback, and more. SurveyMonkey Genius, with built-in AI, assists in creating better surveys and spotting insights quickly. Trusted by over 300K organizations worldwide, SurveyMonkey is known for its user-friendly interface and expert templates.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

RAG-GPT is a tool that allows users to quickly launch an intelligent customer service system with Flask, LLM, and RAG. It includes frontend, backend, and admin console components. The tool supports cloud-based and local LLMs, offers quick setup for conversational service robots, integrates diverse knowledge bases, provides flexible configuration options, and features an attractive user interface.

RAG-GPT is a tool that allows users to quickly launch an intelligent customer service system with Flask, LLM, and RAG. It includes frontend, backend, and admin console components. The tool supports cloud-based and local LLMs, enables deployment of conversational service robots in minutes, integrates diverse knowledge bases, offers flexible configuration options, and features an attractive user interface.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

crewAI is a cutting-edge framework for orchestrating role-playing, autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It provides a flexible and structured approach to AI collaboration, enabling users to define agents with specific roles, goals, and tools, and assign them tasks within a customizable process. crewAI supports integration with various LLMs, including OpenAI, and offers features such as autonomous task delegation, flexible task management, and output parsing. It is open-source and welcomes contributions, with a focus on improving the library based on usage data collected through anonymous telemetry.

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Julep is an advanced platform for creating stateful and functional AI apps powered by large language models. It offers features like statefulness by design, automatic function calling, production-ready deployment, cron-like asynchronous functions, 90+ built-in tools, and the ability to switch between different LLMs easily. Users can build AI applications without the need to write code for embedding, saving, and retrieving conversation history, and can connect to third-party applications using Composio. Julep simplifies the process of getting started with AI apps, whether they are conversational, functional, or agentic.

AzureOpenAI-with-APIM is a repository that provides a one-button deploy solution for Azure API Management (APIM), Key Vault, and Log Analytics to work seamlessly with Azure OpenAI endpoints. It enables organizations to scale and manage their Azure OpenAI service efficiently by issuing subscription keys via APIM, delivering usage metrics, and implementing policies for access control and cost management. The repository offers detailed guidance on implementing APIM to enhance Azure OpenAI resiliency, scalability, performance, monitoring, and chargeback capabilities.

KG-LLM-Papers is a repository that collects papers integrating knowledge graphs (KGs) and large language models (LLMs). It serves as a comprehensive resource for research on the role of KGs in the era of LLMs, covering surveys, methods, and resources related to this integration.

Awesome MCP Servers is a curated list of Model Context Protocol (MCP) servers that enable AI models to securely interact with local and remote resources through standardized server implementations. The list includes production-ready and experimental servers that extend AI capabilities through file access, database connections, API integrations, and other contextual services.

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Spa and Beauty Salons collect Customer inforation, including personal details and treatment records, necessitating a high level of confidentiality and data protection.

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Facilitates customer satisfaction through effective feedback management.

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Insurance providers collect and process personal health, financial, and property information, making it crucial to implement comprehensive data protection strategies.

Public transport authorities collect data on travel patterns, fares, and sometimes personal details of passengers, necessitating strong privacy measures.

Fitness and Wellness Centers collect personal health and fitness data of their clients, including potentially sensitive health metrics, requiring careful handling and protection of this data.

Language and Skill Training Centers collect personal information of learners, including progress tracking and sometimes payment details.

Data Privacy for Social Media Companies & Platforms collect detailed personal information, preferences, and interactions of users, making it essential to have strong data privacy policies and practices in place.

A GPT/AI system designed to collect, analyze, and summarize recent news from established media outlets, emphasizing balance in perspectives and precision in content delivery, with a default focus on top breaking news stories, adaptable to user-specified topics.

Supercharge your personal knowledge management journey by using a highlight capturing service (such as Readwise) and then turning those highlights into useful knowledge assets. Examples include flash cards, research abstracts or articles based off the highlights you collect and choose to combine.

Travel and Hospitality Industry. Hotels, Airlines, and Travel Agencies collect personal information like travel histories, passport details, and payment information, necessitating robust privacy and security measures.

I'm designed to help You analyze any logs like Linux system logs, Windows logs, any security logs, access logs, error logs, etc. Please do not share information that You would like to keep private. The author does not collect or process any personal data.