Best AI tools for< Analyze Customer Sentiment >

Reflectfy is an AI-powered feedback tool that enables businesses to collect customer feedback, analyze sentiments, and generate actionable insights. It offers a comprehensive dashboard to visualize data, AI-powered sentiment analysis, customizable properties, and user management features. Reflectfy helps businesses make data-driven decisions to enhance customer experience and drive growth.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

VOC AI is a unified customer experience management platform that fuses customer insights with AI chatbot excellence. It offers various tools such as market insight, sentiment analysis, competitive analysis, product research, and customer analytics for Amazon sellers. The platform helps users understand customer needs, preferences, and market trends to develop better products and services. VOC AI also provides AI chatbots powered by OpenAI, trained on user data to ensure precise responses and prevent misleading answers. With features like social listening, sentiment analysis, and review analysis, VOC AI empowers businesses to transform customer relationships and boost growth and profitability.

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

Feelsy is a social media sentiment analysis tool that helps businesses understand how their audience feels about their content. With Feelsy, businesses can track the sentiment of their Instagram comments in real-time, identify the content that resonates most with their audience, and measure the effectiveness of their social media campaigns.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Seven24 AI is an AI-powered feedback collection and analysis tool designed to help businesses gather real-time feedback from users and turn it into actionable tasks. The tool utilizes generative AI to analyze customer sentiment, prompt positive reviews, and generate prioritized tasks based on feedback volume. With features like voice feedback collection, sentiment analysis, and topic modeling, Seven24 AI offers a modern and efficient way for businesses to manage feedback effectively and enhance customer satisfaction.

42Signals is an AI-driven eCommerce analytics software that empowers consumer brands with real-time insights to anticipate market trends, monitor competitors, and optimize digital shelves. It offers tools for digital shelf analytics, MAP violations & seller intelligence, share of search analysis, competitor analysis, and voice of customer analytics. With unmatched accuracy and speed, 42Signals helps brands maximize online visibility, protect their brand, and drive sales growth in the dynamic online marketplace.

Staircase AI is a Customer Intelligence and Analytics Platform that leverages Artificial Revenue Intelligence to predict churn, identify growth opportunities, and enhance productivity for customer-facing teams. The platform captures and analyzes various customer signals in real-time, automates the identification of churn risks and growth opportunities, and provides health and sentiment scores. Staircase AI offers features such as Churn Prediction & Prevention, Drive Growth & Expansion, Governance & Visibility, and a 360° data warehouse for data accuracy. It helps boost customer revenue, increase efficiency, and provides visibility without operational dependencies on CRM perfection.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

Connex AI is an advanced AI platform offering a wide range of AI solutions for businesses across various industries. The platform provides cutting-edge features such as AI Agent, AI Guru, AI Voice, AI Analytics, Real-Time Coaching, Automated Speech Recognition, Sentiment Analysis, Keyphrase Analysis, Entity Recognition, LLM Topic-Based Modelling, SMS Live Chat, WhatsApp Voice, Email Dialler, PCI DSS, Social Media Flow, Calendar Schedular, Staff Management, Gamify Shop, PDF Builder, Pricing Matrix, Themes, Article Builder, Marketplace Integrations, and more. Connex AI aims to enhance customer engagement, workforce productivity, sales, and customer satisfaction through its innovative AI-driven solutions.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Kraftful is an AI-powered platform designed for product builders to collect, analyze, and act on user feedback efficiently. It offers features such as sentiment analysis, auto-organizing insights into projects, generating surveys, AI-powered user interviews, and feedback translation. Kraftful helps product teams save time by automating tasks like crafting user surveys, analyzing feedback, and generating user stories. The platform aims to provide actionable product insights by turning volumes of user feedback into valuable information for product development.

Kraftful is an AI-powered tool that helps product teams collect, analyze, and prioritize user feedback. It integrates with various feedback sources, such as surveys, app store reviews, support tickets, and user interviews, to provide a comprehensive view of user needs and pain points. Kraftful uses natural language processing and machine learning to automatically categorize and summarize feedback, making it easy for product teams to identify trends and make data-driven decisions.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Gardian is an AI tool designed to streamline content analysis processes by leveraging advanced AI technology. It allows users to create custom AI Agents with specific labels to detect and manage content that violates company policies. Gardian offers pre-configured models, custom analysis labels, a simple API for integration, multilanguage support, transparent pricing, and privacy protection. It serves various use cases such as content moderation, live chat moderation, and customer sentiment analysis, providing valuable insights and enhancing user experience.

Octoparse VOC is an AI-native tool that simplifies consumer review analysis for brands and sellers. It leverages Generative AI and NLP models to extract valuable insights from product reviews and haul videos, helping businesses understand customer sentiment and pain points. The tool centralizes reviews, provides on-page analysis, surfaces important Q&As, and enables comparison with competitors. Octoparse VOC offers actionable insights tailored to business needs, empowering users to make informed decisions and improve their market position.

Synthesio, an Ipsos Company, offers AI-enabled consumer intelligence solutions to help businesses make better and faster decisions. Their platform utilizes AI technology to provide insights on audience analysis, brand intelligence, campaign analysis, competitor analysis, crisis management, customer sentiment, influencer marketing, and trend analysis. Through their Social Intelligence Suite, users can access social listening dashboards, BI-styled reporting modules, trend detection modules, and AI-powered topic modeling for trend analysis. Synthesio's Signals GenAI platform app allows users to transform real-time consumer signals into actionable insights within 60 seconds, making it a pioneer in AI-enabled consumer intelligence.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

User Evaluation is an AI-powered insights and analysis tool that offers a comprehensive platform for customer understanding and data analysis. It provides advanced features such as AI-generated reports and presentations, sentiment analysis, transcription solutions, and chat capabilities. The tool helps businesses extract valuable insights from various data sources like audio, video, text, and CSV files, enabling them to make informed decisions and improve customer experiences.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

This repository contains a comprehensive collection of 63 must-know Large Language Models (LLMs) interview questions. It covers topics such as the architecture of LLMs, transformer models, attention mechanisms, training processes, encoder-decoder frameworks, differences between LLMs and traditional statistical language models, handling context and long-term dependencies, transformers for parallelization, applications of LLMs, sentiment analysis, language translation, conversation AI, chatbots, and more. The readme provides detailed explanations, code examples, and insights into utilizing LLMs for various tasks.

eShopSupport is a sample .NET application showcasing common use cases and development practices for building AI solutions in .NET, specifically Generative AI. It demonstrates a customer support application for an e-commerce website using a services-based architecture with .NET Aspire. The application includes support for text classification, sentiment analysis, text summarization, synthetic data generation, and chat bot interactions. It also showcases development practices such as developing solutions locally, evaluating AI responses, leveraging Python projects, and deploying applications to the Cloud.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Promptic is a tool designed for LLM app development, providing a productive and pythonic way to build LLM applications. It leverages LiteLLM, allowing flexibility to switch LLM providers easily. Promptic focuses on building features by providing type-safe structured outputs, easy-to-build agents, streaming support, automatic prompt caching, and built-in conversation memory.

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

A curated list of Generative AI projects, tools, artworks, and models

This GitHub repository provides support for developers, partners, and customers to create advanced GenAI solutions on SAP Business Technology Platform (SAP BTP) following the Reference Architecture. It includes examples on integrating Foundation Models and Large Language Models via Generative AI Hub, using LangChain in CAP, and implementing advanced techniques like Retrieval Augmented Generation (RAG) through embeddings and SAP HANA Cloud's Vector Engine for enhanced value in customer support scenarios.

Rubix ML is a high-level machine learning and deep learning library for the PHP language. It provides a developer-friendly API with over 40 supervised and unsupervised learning algorithms, support for ETL, preprocessing, and cross-validation. The library is open source and free to use commercially. Rubix ML allows users to build machine learning programs in PHP, covering the entire machine learning life cycle from data processing to training and production. It also offers tutorials and educational content to help users get started with machine learning projects.

Analyzes sentiments with creative, fun, and accurate emoji use.

Expert in analyzing social media for market trends, brand reputation, and consumer sentiment.

大阪のおばちゃんがLINEで受け取った異性のメッセージを脈ありかないかを占ってくれます。 Analyzes messages with a friendly Osaka-style tone, focusing on response speed and emoticons.

投稿をコピペすることで感情分析、NG推奨を10段階で表示します

I can guess your emotions! Tell me "Hi"

Friendly GPT sharing user reviews on Hipinspire's services

Analyzes customer churn and provides strategies to improve loyalty and retention.

Enhances customer satisfaction through strategic brand management.

Expert in automotive customer management advice.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Expert in customer retention strategies.

Resolves complex customer complaints to ensure satisfaction.

I'm a Sales Representative helper, providing insights on skills and strategies for effective sales and customer engagement.

分析用户输入的文本，帮他们明晰需求

Strengthens business relationships through client interaction and feedback analysis.

Let me help you expand your online presence, attract new customers, and retain them effectively. Here's a structured approach we can take based on the RACE (Reach, Act, Convert, Engage) framework

E-commerce research assistant & course creator for DTC.

A scholarly GPT specializing in neuromarketing and dark patterns.

マルチモーダルデータからの情報抽出と解析を専門とする

The most comprehensive guide to ML theory and applications.