Best AI tools for< Analyze Call Analytics >

Attention is an AI-powered platform that transforms call recordings into valuable insights and actions for sales teams. It offers features such as generating follow-up emails, updating Salesforce, alerting stakeholders of churn risk, creating coaching scorecards, and more. The platform helps sales teams analyze calls, identify coaching priorities, onboard new team members quickly, align sales messaging, and automate follow-up emails with AI. Attention aims to revolutionize sales workflows by providing real-time actionable intelligence and enhancing productivity.

Klipy is an AI-powered CRM platform that offers a comprehensive solution for managing all aspects of revenue growth. From automating manual tasks to providing insights through AI analytics, Klipy helps businesses streamline their sales processes and enhance customer relationships. The platform is designed to enrich, log, and organize deal flows, while also offering features like call analytics, playbooks, and pipeline orchestration. Klipy is trusted by various companies and is known for its security measures, ensuring data protection through encryption and anonymization. With a focus on growth operations management, Klipy aims to simplify the sales enablement process and improve customer loyalty.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Cald AI is an AI-powered conversational agent application that revolutionizes business phone communication. It offers lifelike, smart, and turbocharged AI technology for efficient and human-like interactions. With advanced AI tech, seamless interruptions handling, ultra-low latency, real-time analytics, and instant call transfers, Cald AI ensures unmatched conversational experiences. It also provides voicemail recognition, text message integration, multilingual support, and scalability for enhanced customer interactions and business growth.

CallCare is an AI-driven application designed to provide peace of mind for users concerned about the mental wellness of their elderly loved ones. The platform allows users to schedule intelligent calls to monitor the well-being of their loved ones, analyze call details with advanced analytics, and track mental wellness metrics through detailed reports. With a focus on mimicking human interaction, CallCare offers a secure and private environment for engaging conversations that aim to detect any mental wellness decline early on.

Nooks is an AI-powered parallel dialer and virtual salesfloor platform designed to automate manual call tasks, boost volume, connect rates, and conversion rates. It offers features like call analytics, AI training, and Nooks Numbers to improve data coverage and quality. The platform enables users to coach and collaborate on live calls, transcribe and analyze calls, and work on talk tracks with tough personas using AI training. Nooks also provides resources like a blog, customer stories, and events to help users supercharge their sales pipeline.

Pitch Patterns is an AI-powered Quality Control platform designed for teams analyzing sales and customer service calls to enhance close rates and CSAT scores. The platform offers innovative features such as Social Skill Markers, Conversation Analysis, and AI Tracking to provide valuable insights and improve agent performance. With integration capabilities with popular CRM systems like Salesforce and Pipedrive, Pitch Patterns aims to revolutionize call center excellence through AI analytics.

JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.

Allego Conversation Intelligence is an AI-powered platform that helps revenue teams enhance performance and revenue by analyzing sales conversations. The platform enables users to capture, review, coach, and share valuable insights from conversations with customers. It leverages AI-driven analysis to reveal successful outcomes and provides data-driven performance coaching to improve sales performance. Allego Conversation Intelligence allows users to search, filter, and leverage call intelligence to uncover key moments that impact revenue. Trusted by top companies, the platform offers integrations with existing systems and resources for modern sales teams.

Vocapia Research develops leading-edge, multilingual speech processing technologies exploiting AI methods such as machine learning. These technologies enable large vocabulary continuous speech recognition, automatic audio segmentation, language identification, speaker diarization and audio-text synchronization. Vocapia's VoxSigma™ speech-to-text software suite delivers state-of-the-art performance in many languages for a variety of audio data types, including broadcast data, parliamentary hearings and conversational data.

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

ProspectEdge is an AI-powered sales tool designed for B2B teams. It provides valuable insights and data-driven recommendations to enhance sales strategies and improve customer engagement. By leveraging artificial intelligence, ProspectEdge helps businesses identify potential leads, understand customer behavior, and optimize sales processes. With its advanced algorithms and predictive analytics, the tool empowers sales professionals to make informed decisions and drive revenue growth.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

AlphaResearch is an AI-powered search engine and research platform for investors. It provides access to millions of global filings, transcripts, press releases, and reports, and uses machine learning and NLP techniques to extract insights from text data. AlphaResearch helps investors save time on research, understand market sentiment, and make better investment decisions.

Colibri.ai is an AI meeting notes and conversation intelligence tool that provides AI-generated notes for everyone, sales co-pilot for sales success, and Colibri Legal for depositions and court reporting. It offers features such as AI meeting summaries, AI-powered agendas, searchable call library, conversation intelligence, and integrations with various platforms. The application uses AI to analyze conversations, provide real-time assistance, and generate summaries to help users make better decisions and improve their communication skills.

BookingBee.ai is an AI appointment scheduling software that offers a comprehensive solution for beauty and wellness businesses. It provides an AI receptionist that handles appointment scheduling, lead capture, client engagement, and multilingual support. The platform helps businesses streamline operations, minimize no-shows, communicate with clients via text, and gain insights through real-time analytics. BookingBee.ai empowers businesses to grow by automating front-desk duties, marketing across channels, and turning one-time clients into repeat customers.

Ace Peak is an AI-powered cloud communication solution provider that offers advanced virtual phone numbers and innovative services to empower businesses with cutting-edge communication tools for success in the digital age. With a vast network of carriers and automation tools, Ace Peak aims to deliver exceptional customer experiences and optimize call center operations through real-time analytics and customer service automation. Trusted by over 1000 partners, Ace Peak is a reliable partner for businesses looking to expand globally and enhance their communication strategies.

Backmesh is an AI tool that serves as a proxy on edge CDN servers, enabling secure and direct access to LLM APIs without the need for a backend or SDK. It allows users to call LLM APIs from their apps, ensuring protection through JWT verification and rate limits. Backmesh also offers user analytics for LLM API calls, helping identify usage patterns and enhance user satisfaction within AI applications.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Resume Job Matcher is a Python script that automates the process of matching resumes to a job description using AI. It leverages the Anthropic Claude API or OpenAI's GPT API to analyze resumes and provide a match score along with personalized email responses for candidates. The tool offers comprehensive resume processing, advanced AI-powered analysis, in-depth evaluation & scoring, comprehensive analytics & reporting, enhanced candidate profiling, and robust system management. Users can customize font presets, generate PDF versions of unified resumes, adjust logging level, change scoring model, modify AI provider, and adjust AI model. The final score for each resume is calculated based on AI-generated match score and resume quality score, ensuring content relevance and presentation quality are considered. Troubleshooting tips, best practices, contribution guidelines, and required Python packages are provided.

Analyze the following text from a github repository (name and readme text at end) . Then, generate a JSON object with the following keys and provide the corresponding information for each key, in lowercase letters: 'description' (detailed description of the repo, must be less than 400 words，Ensure that no line breaks and quotation marks.),'for_jobs' (List 5 jobs suitable for this tool,in lowercase letters), 'ai_keywords' (keywords of the tool,user may use those keyword to find the tool,in lowercase letters), 'for_tasks' (list of 5 specific tasks user can use this tool to do,in lowercase letters), 'answer' (in english languages)

Superflows is an open-source alternative to OpenAI's Assistant API. It allows developers to easily add an AI assistant to their software products, enabling users to ask questions in natural language and receive answers or have tasks completed by making API calls. Superflows can analyze data, create plots, answer questions based on static knowledge, and even write code. It features a developer dashboard for configuration and testing, stateful streaming API, UI components, and support for multiple LLMs. Superflows can be set up in the cloud or self-hosted, and it provides comprehensive documentation and support.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

AgentOps is a toolkit for evaluating and developing robust and reliable AI agents. It provides benchmarks, observability, and replay analytics to help developers build better agents. AgentOps is open beta and can be signed up for here. Key features of AgentOps include: - Session replays in 3 lines of code: Initialize the AgentOps client and automatically get analytics on every LLM call. - Time travel debugging: (coming soon!) - Agent Arena: (coming soon!) - Callback handlers: AgentOps works seamlessly with applications built using Langchain and LlamaIndex.

Awesome-Segment-Anything is a powerful tool for segmenting and extracting information from various types of data. It provides a user-friendly interface to easily define segmentation rules and apply them to text, images, and other data formats. The tool supports both supervised and unsupervised segmentation methods, allowing users to customize the segmentation process based on their specific needs. With its versatile functionality and intuitive design, Awesome-Segment-Anything is ideal for data analysts, researchers, content creators, and anyone looking to efficiently extract valuable insights from complex datasets.

Lobe Chat Plugins Index is a repository that serves as a collection of various plugins for Function Calling. Users can submit their plugins by following specific instructions. The repository includes a wide range of plugins for different tasks such as image generation, stock analysis, web search, NFT tracking, calendar management, and more. Each plugin is tagged with relevant keywords for easy identification and usage. The repository encourages contributions and provides guidelines for submitting new plugins. It is a valuable resource for developers looking to enhance chatbot functionalities with different plugins.

Screen-pipe is a Rust + WASM tool that allows users to turn their screen into actions using Large Language Models (LLMs). It enables users to record their screen 24/7, extract text from frames, and process text and images for tasks like analyzing sales conversations. The tool is still experimental and aims to simplify the process of recording screens, extracting text, and integrating with various APIs for tasks such as filling CRM data based on screen activities. The project is open-source and welcomes contributions to enhance its functionalities and usability.

LLMWare is a framework for quickly developing LLM-based applications including Retrieval Augmented Generation (RAG) and Multi-Step Orchestration of Agent Workflows. This project provides a comprehensive set of tools that anyone can use - from a beginner to the most sophisticated AI developer - to rapidly build industrial-grade, knowledge-based enterprise LLM applications. Our specific focus is on making it easy to integrate open source small specialized models and connecting enterprise knowledge safely and securely.

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

llm_benchmarks is a collection of benchmarks and datasets for evaluating Large Language Models (LLMs). It includes various tasks and datasets to assess LLMs' knowledge, reasoning, language understanding, and conversational abilities. The repository aims to provide comprehensive evaluation resources for LLMs across different domains and applications, such as education, healthcare, content moderation, coding, and conversational AI. Researchers and developers can leverage these benchmarks to test and improve the performance of LLMs in various real-world scenarios.

The RAG Experiment Accelerator is a versatile tool that helps you conduct experiments and evaluations using Azure AI Search and RAG pattern. It offers a rich set of features, including experiment setup, integration with Azure AI Search, Azure Machine Learning, MLFlow, and Azure OpenAI, multiple document chunking strategies, query generation, multiple search types, sub-querying, re-ranking, metrics and evaluation, report generation, and multi-lingual support. The tool is designed to make it easier and faster to run experiments and evaluations of search queries and quality of response from OpenAI, and is useful for researchers, data scientists, and developers who want to test the performance of different search and OpenAI related hyperparameters, compare the effectiveness of various search strategies, fine-tune and optimize parameters, find the best combination of hyperparameters, and generate detailed reports and visualizations from experiment results.

LangChain is an amazing framework to get LLM projects done in a matter of no time, and the ecosystem is growing fast. Here is an attempt to keep track of the initiatives around LangChain. Subscribe to the newsletter to stay informed about the Awesome LangChain. We send a couple of emails per month about the articles, videos, projects, and tools that grabbed our attention Contributions welcome. Add links through pull requests or create an issue to start a discussion. Please read the contribution guidelines before contributing.

Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.

I assist you in understanding the details of a company's financial results based on provided earnings data. If you have an earnings report you'd like me to analyze, feel free to share it, and I'll provide detailed insights and interpretations!

Hone your phishing detection skills! Analyze emails, texts, and calls to spot deception. Become a security pro!

To master Unified Communications Data across platforms like Cisco, Avaya, Mitel, and Microsoft Teams, by orchestrating a team of expert agents and providing actionable solutions.

Analyzes participants from page 1 of Zoom .pdfs

I specialize in making decompiled code clearer and easier to understand.

Explore call detail records (CDR) for a variety of PBX platforms including Avaya, Mitel, NEC, and others with this UC trained GPT. Use specific commands to help you expertly navigate and troubleshoot CDR from diverse UC environments.

Call me Data- I draw historical parallels to your queries // An education tool // "Nothing new under the sun"

A formal, businesslike virtual COO, using business jargon in expert advice.

I analyze cognitive biases in scenarios and thoughts, providing neutral, educational insights.

Analyze and reverse engineer images. Receive style descriptions and image re-creation prompts.

I'll help you analyze market news and charts for trading/investing

I read and analyze annual reports of companies. Just upload the annual report PDF and start asking me questions!

As a Good Design Advisor, I provide consultation and advice on design topics and analyze designs that are provided through documents or links. I can also generate visual representations myself to illustrate design concepts.

I analyze historical events, offering insights from multiple perspectives.

For strategic knowledge distillation, upload the document you need to analyze and use !start. ENSURE the uploaded file shows DOCUMENT and NOT PDF. This workflow requires leveraging RAG to operate. Only a small amount of PDFs are supported, convert to txt or doc. For timeout, refresh & !continue

Critically analyze SLIs/SLOs with a deeper, provocative approach

Analyze any uploaded art piece, providing thoughtful insight on the history of the piece and its maker. Replicate art pieces in new styles generated by the user. Be an overall expert in art and help users navigate the art scene. Inform them of different types of art

I analyze situations using game theory to advise on the best strategic approach.

I analyze website screenshots for UI/UX improvements.

A tool for historians to analyze and catalog historical images and documents.