Best AI tools for< It Help Desk >
Infographic
20 - AI tool Sites
Gleen AI
Gleen AI is a highly accurate and capable generative AI platform designed for customer success. It leverages AI/ML systems like GPT-4 to provide accurate and relevant responses to customer queries. The platform can perform automatic actions, unify fragmented knowledge from various sources, and is used by over 250 companies to enhance customer interactions and support. Gleen AI is suitable for multiple functions across different industries, offering a seamless integration with various customer service and communication channels.
Hyro
Hyro is a conversational AI platform designed for enterprise use, specifically in the healthcare industry. It offers a full-stack conversational AI omnichannel solution that includes AI assistants for repetitive tasks, call center automation, conversational intelligence, and responsible AI deployment. Hyro's platform integrates with popular tools like Epic EMR, Salesforce, and Cisco to streamline workflows and improve patient engagement. The platform is known for its adaptive communications capabilities, instant FAQ resolution, and IT help desk support. With a focus on responsible AI, Hyro aims to optimize decision-making and enhance patient support while reducing operational costs and improving efficiency.
My AskAI
My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.
Deskflow
Deskflow is an employee experience platform powered by AI. It is designed to help companies improve employee productivity and reduce churn. Deskflow's AI is trained on a company's internal knowledge base and integrates with HRIS and ITSM systems to handle repetitive help desk tasks 10X faster. This frees up HR and IT teams to focus on more critical tasks, leading to cost savings. Deskflow also provides employees with a co-pilot that can answer questions, create tickets, and take other actions. This helps employees access the information they need quickly and easily, reducing the time it takes to resolve issues.
Gaspar AI
Gaspar AI is an AI application that offers AI support solutions for businesses. It uses Generative AI to automate tasks, streamline operations, and provide instant answers to employee helpdesk issues. The platform integrates seamlessly with popular chat platforms like Slack, MS Teams, and Jira, enhancing employee experience and productivity. Gaspar AI aims to reduce manual work by 80%, optimize knowledge management, and accelerate approval processes, making it a valuable tool for companies looking to boost efficiency and customer satisfaction.
Rezolve.ai
Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
Risotto
Risotto is an AI help desk application designed to streamline IT support processes. It offers features such as automatic ticket creation, routing, workflows, and escalations, as well as integrations with popular knowledge stores. Risotto aims to enhance security, improve employee experience, and save time and money by automating access requests and providing 24/7 support. The application leverages AI to provide fast responses, reduce support overhead, and handle access requests through natural language, ultimately making IT teams more efficient and effective.
Iokoo
Iokoo is an intelligent IT support solution for small organizations, offering instant troubleshooting for all your IT needs. It combines artificial intelligence with human expertise to provide efficient and personalized solutions. Iokoo is available 24/7 on mobile and desktop, in multiple languages, and offers self-resolution options for IT incidents. The service is provided by NowBrains Group, with over 20 years of experience in IT support.
Help.center
Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.
Eesel AI
Eesel AI is a tool that allows you to create a custom AI assistant for your company. This AI can be integrated with your Slack or Microsoft Teams, help desk, or website, and can answer questions about your company's knowledge base. Eesel AI is designed to be private and secure, and it can be customized to look and feel like someone in your company.
WowTo
WowTo is an all-in-one support video platform that helps businesses create how-to videos, host video knowledge bases, and provide in-app video help. With WowTo's AI-powered video creator, businesses can easily create step-by-step how-to videos without any prior design expertise. WowTo also offers a variety of pre-made video knowledge base layouts to choose from, making it easy to create a professional-looking video knowledge base that matches your brand. In addition, WowTo's in-app video widget allows businesses to provide contextual video help to their visitors, improving the customer support experience.
Serviceaide
Serviceaide offers a complete product portfolio of software solutions. AI-powered solutions deliver unmatched service across IT, business departments, and customer support. Serviceaide focuses on helping customers drive various digital process transformations leveraging automation and AI.
SysAid
SysAid is a Next-Gen ITSM Platform that offers a comprehensive IT service management solution with generative AI capabilities. It provides features such as AI chatbot integration, asset management, workflow automation, and performance insights. SysAid aims to streamline IT processes, empower agents with AI, and enhance end-user experience. The platform is designed to help organizations deliver exceptional service efficiently and scale seamlessly.
Zenbots
Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.
Neo
Zephyr Global is an AI application called Neo that provides Microsoft technical support through an AI assistant named Neo. It offers 24/7 technical support, instant solutions, and strategic guidance for Microsoft products and services. Neo assists with setup guidance, issue resolution, training opportunities, and provides additional resources for Microsoft support. The application aims to optimize operations effortlessly by delivering consistent, reliable information and round-the-clock support.
BoldDesk
BoldDesk by Syncfusion is a comprehensive customer service software designed to effortlessly resolve 70% of customer inquiries. It offers features such as ticketing system, live chat support, omnichannel inbox, knowledge base, task management, and AI Copilot. The application aims to enhance customer service efficiency through automation, collaboration, and customization. BoldDesk provides workflow automation, contact management, reports & analytics, mobile app, customer portal, apps & integrations, and satisfaction survey (CSAT). It caters to startups, small businesses, and enterprises, offering solutions for email ticketing, shared inbox software, multi-brand help desk, internal help desk software, trouble ticketing software, and embedded help widgets.
SupportAgent.ai
SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.
Lina Chat
Lina Chat is an AI-powered chatbot that helps businesses with customer support. It can answer questions instantly, resolve 80% of repeated support tickets, and is available 24/7. Lina Chat is easy to use and can be trained in minutes. It is a valuable tool for businesses that want to improve their customer service.
Ticket AI
Ticket AI is a Discord bot that automates customer support by answering tickets with AI. It simplifies support by allowing users to upload training data, such as support documents, and then using that data to answer customer questions. Ticket AI is easy to use, with no coding experience required, and it offers features such as custom support channels, ephemeral replies, and 24/7 availability. With Ticket AI, businesses can save time and improve the efficiency of their customer support.
Caffeinated CX
Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.
20 - Open Source Tools
Conversational-Azure-OpenAI-Accelerator
The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.
008
008 is an open-source event-driven AI powered WebRTC Softphone compatible with macOS, Windows, and Linux. It is also accessible on the web. The name '008' or 'agent 008' reflects our ambition: beyond crafting the premier Open Source Softphone, we aim to introduce a programmable, event-driven AI agent. This agent utilizes embedded artificial intelligence models operating directly on the softphone, ensuring efficiency and reduced operational costs.
bytedesk
Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.
OpenCopilot
OpenCopilot allows you to have your own product's AI copilot. It integrates with your underlying APIs and can execute API calls whenever needed. It uses LLMs to determine if the user's request requires calling an API endpoint. Then, it decides which endpoint to call and passes the appropriate payload based on the given API definition.
copilot
OpenCopilot is a tool that allows users to create their own AI copilot for their products. It integrates with APIs to execute calls as needed, using LLMs to determine the appropriate endpoint and payload. Users can define API actions, validate schemas, and integrate a user-friendly chat bubble into their SaaS app. The tool is capable of calling APIs, transforming responses, and populating request fields based on context. It is not suitable for handling large APIs without JSON transformers. Users can teach the copilot via flows and embed it in their app with minimal code.
awesome-cuda-tensorrt-fpga
Okay, here is a JSON object with the requested information about the awesome-cuda-tensorrt-fpga repository:
duckduckgpt
DuckDuckGPT brings the magic of ChatGPT to DDG (powered by GPT-4!). DuckDuckGPT is a browser extension that allows you to use ChatGPT within DuckDuckGo. This means you can ask ChatGPT questions, get help with tasks, and generate creative content, all without leaving DuckDuckGo. DuckDuckGPT is easy to use. Once you have installed the extension, simply type your question into the DuckDuckGo search bar and hit enter. ChatGPT will then generate a response that will appear below the search results. DuckDuckGPT is a powerful tool that can help you with a wide variety of tasks. Here are just a few examples of what you can use it for: * Get help with research * Write essays and other creative content * Translate languages * Get coding help * Answer trivia questions * And much more! DuckDuckGPT is still in development, but it is already a very powerful tool. As GPT-4 continues to improve, DuckDuckGPT will only get better. So if you are looking for a way to make your DuckDuckGo searches more productive, be sure to give DuckDuckGPT a try.
pmhub
PmHub is a smart project management system based on SpringCloud, SpringCloud Alibaba, and LLM. It aims to help students quickly grasp the architecture design and development process of microservices/distributed projects. PmHub provides a platform for students to experience the transformation from monolithic to microservices architecture, understand the pros and cons of both architectures, and prepare for job interviews. It offers popular technologies like SpringCloud-Gateway, Nacos, Sentinel, and provides high-quality code, continuous integration, product design documents, and an enterprise workflow system. PmHub is suitable for beginners and advanced learners who want to master core knowledge of microservices/distributed projects.
DiffusionToolkit
Diffusion Toolkit is an image metadata-indexer and viewer for AI-generated images. It helps you organize, search, and sort your ever-growing collection. Key features include: - Scanning images and storing prompts and other metadata (PNGInfo) - Searching for images using simple queries or filters - Viewing images and metadata easily - Tagging images with favorites, ratings, and NSFW flags - Sorting images by date created, aesthetic score, or rating - Auto-tagging NSFW images by keywords - Blurring images tagged as NSFW - Creating and managing albums - Viewing and searching prompts - Drag-and-drop functionality Diffusion Toolkit supports various image formats, including JPG/JPEG, PNG, WebP, and TXT metadata. It also supports metadata formats from popular AI image generators like AUTOMATIC1111, InvokeAI, NovelAI, Stable Diffusion, and more. You can use Diffusion Toolkit even on images without metadata and still enjoy features like rating and album management.
core
OpenSumi is a framework designed to help users quickly build AI Native IDE products. It provides a set of tools and templates for creating Cloud IDEs, Desktop IDEs based on Electron, CodeBlitz web IDE Framework, Lite Web IDE on the Browser, and Mini-App liked IDE. The framework also offers documentation for users to refer to and a detailed guide on contributing to the project. OpenSumi encourages contributions from the community and provides a platform for users to report bugs, contribute code, or improve documentation. The project is licensed under the MIT license and contains third-party code under other open source licenses.
podman-desktop-extension-ai-lab
Podman AI Lab is an open source extension for Podman Desktop designed to work with Large Language Models (LLMs) on a local environment. It features a recipe catalog with common AI use cases, a curated set of open source models, and a playground for learning, prototyping, and experimentation. Users can quickly and easily get started bringing AI into their applications without depending on external infrastructure, ensuring data privacy and security.
chocolate-factory
Chocolate Factory is an open-source LLM application development framework designed to help you easily create powerful software development SDLC + LLM assistants. It provides a set of modules for integration into JVM projects and offers RAGScript for querying and local deployment examples. The tool follows a domain-driven problem-solving approach with key concepts like ProblemClarifier, ProblemAnalyzer, SolutionDesigner, SolutionReviewer, and SolutionExecutor. It supports use cases in desktop/IDE, server, and Android development, with a focus on AI-powered coding assistance and semantic search capabilities.
choco-builder
ChocoBuilder (aka Chocolate Factory) is an open-source LLM application development framework designed to help you easily create powerful software development SDLC + LLM generation assistants. It provides modules for integration into JVM projects, usage with RAGScript, and local deployment examples. ChocoBuilder follows a Domain Driven Problem-Solving design philosophy with key concepts like ProblemClarifier, ProblemAnalyzer, SolutionDesigner, SolutionReviewer, and SolutionExecutor. It offers use cases for desktop/IDE, server, and Android applications, with examples for frontend design, semantic code search, testcase generation, and code interpretation.
code-companion
CodeCompanion.AI is an AI coding assistant desktop app that helps with various coding tasks. It features an interactive chat interface, file system operations, web search capabilities, semantic code search, a fully functional terminal, code preview and approval, unlimited context window, dynamic context management, and more. Users can save chat conversations and set custom instructions per project.
rivet
Rivet is a desktop application for creating complex AI agents and prompt chaining, and embedding it in your application. Rivet currently has LLM support for OpenAI GPT-3.5 and GPT-4, Anthropic Claude Instant and Claude 2, [Anthropic Claude 3 Haiku, Sonnet, and Opus](https://www.anthropic.com/news/claude-3-family), and AssemblyAI LeMUR framework for voice data. Rivet has embedding/vector database support for OpenAI Embeddings and Pinecone. Rivet also supports these additional integrations: Audio Transcription from AssemblyAI. Rivet core is a TypeScript library for running graphs created in Rivet. It is used by the Rivet application, but can also be used in your own applications, so that Rivet can call into your own application's code, and your application can call into Rivet graphs.
lively
Lively Wallpaper is a tool that allows users to set animated desktop wallpapers, bringing their desktop to life. It supports various types of wallpapers including video/GIF, webpage, and application/games. Users can also use any wallpaper as a screensaver, control Lively with command line arguments, and leverage the Lively API for developers to create interactive wallpapers. The tool offers features such as minimal webpage renderer, hardware-accelerated video playback, and integration with Machine Learning inference for dynamic wallpapers. Lively is designed for Windows, is fully open-source and free, and supports Shadertoy.com URLs as wallpapers.
20 - OpenAI Gpts
Tech Support Advisor
From setting up a printer to troubleshooting a device, I’m here to help you step-by-step.
Backloger.ai -Support Log Analyzer and Summary
Drop your Support Log Here, Allowing it to automatically generate concise summaries reporting to the tech team.
Technischer Support Bot
Ein Bot, der grundlegende technische Unterstützung und Fehlerbehebung für gängige Software und Hardware bietet.
PCT 365 Support Bot
Microsoft 365 support agent, redirects admin-level requests to PCT Support.
Assistant Windows
Expert en Windows, réponses précises en français. Créé par Tutos-Informatique.
Dror Globerman's GPT Tech Support
Your go-to assistant for everyday tech support and guidance.
NetMaster Pro 🌐🛠️
Your AI network guru for setup and fixing connectivity woes! 🌐 Assists with network configurations, troubleshooting, and optimizes your internet experience. 💻✨