Best AI tools for< It Help Desk >

Gleen AI is a highly accurate and capable generative AI platform designed for customer success. It leverages AI/ML systems like GPT-4 to provide accurate and relevant responses to customer queries. The platform can perform automatic actions, unify fragmented knowledge from various sources, and is used by over 250 companies to enhance customer interactions and support. Gleen AI is suitable for multiple functions across different industries, offering a seamless integration with various customer service and communication channels.

Hyro is a conversational AI platform designed for enterprise use, specifically in the healthcare industry. It offers a full-stack conversational AI omnichannel solution that includes AI assistants for repetitive tasks, call center automation, conversational intelligence, and responsible AI deployment. Hyro's platform integrates with popular tools like Epic EMR, Salesforce, and Cisco to streamline workflows and improve patient engagement. The platform is known for its adaptive communications capabilities, instant FAQ resolution, and IT help desk support. With a focus on responsible AI, Hyro aims to optimize decision-making and enhance patient support while reducing operational costs and improving efficiency.

My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.

Deskflow is an employee experience platform powered by AI. It is designed to help companies improve employee productivity and reduce churn. Deskflow's AI is trained on a company's internal knowledge base and integrates with HRIS and ITSM systems to handle repetitive help desk tasks 10X faster. This frees up HR and IT teams to focus on more critical tasks, leading to cost savings. Deskflow also provides employees with a co-pilot that can answer questions, create tickets, and take other actions. This helps employees access the information they need quickly and easily, reducing the time it takes to resolve issues.

Gaspar AI is an AI application that offers AI support capabilities for businesses, enabling automation of tasks, workflows, and knowledge management. It provides a seamless employee experience by integrating Generative AI Virtual Agent across platforms like Slack, MS Teams, and Jira. Gaspar AI aims to reduce manual work, automate repetitive tasks, and accelerate approvals, ultimately enhancing productivity and efficiency within companies.

Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.

Risotto is an AI help desk application designed to streamline IT support processes. It offers features such as automatic ticket creation, routing, workflows, and escalations, as well as integrations with popular knowledge stores. Risotto aims to enhance security, improve employee experience, and save time and money by automating access requests and providing 24/7 support. The application leverages AI to provide fast responses, reduce support overhead, and handle access requests through natural language, ultimately making IT teams more efficient and effective.

Iokoo is an intelligent IT support solution for small organizations, offering instant troubleshooting for all your IT needs. It combines artificial intelligence with human expertise to provide efficient and personalized solutions. Iokoo is available 24/7 on mobile and desktop, in multiple languages, and offers self-resolution options for IT incidents. The service is provided by NowBrains Group, with over 20 years of experience in IT support.

Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

Eesel AI is a tool that allows you to create a custom AI assistant for your company. This AI can be integrated with your Slack or Microsoft Teams, help desk, or website, and can answer questions about your company's knowledge base. Eesel AI is designed to be private and secure, and it can be customized to look and feel like someone in your company.

WowTo is an all-in-one support video platform that helps businesses create how-to videos, host video knowledge bases, and provide in-app video help. With WowTo's AI-powered video creator, businesses can easily create step-by-step how-to videos without any prior design expertise. WowTo also offers a variety of pre-made video knowledge base layouts to choose from, making it easy to create a professional-looking video knowledge base that matches your brand. In addition, WowTo's in-app video widget allows businesses to provide contextual video help to their visitors, improving the customer support experience.

Serviceaide offers a complete product portfolio of software solutions. AI-powered solutions deliver unmatched service across IT, business departments, and customer support. Serviceaide focuses on helping customers drive various digital process transformations leveraging automation and AI.

SysAid is a Next-Gen ITSM Platform that offers a comprehensive IT service management solution with generative AI capabilities. It provides features such as AI chatbot integration, asset management, workflow automation, and performance insights. SysAid aims to streamline IT processes, empower agents with AI, and enhance end-user experience. The platform is designed to help organizations deliver exceptional service efficiently and scale seamlessly.

Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.

Zephyr Global is an AI application called Neo that provides Microsoft technical support through an AI assistant named Neo. It offers 24/7 technical support, instant solutions, and strategic guidance for Microsoft products and services. Neo assists with setup guidance, issue resolution, training opportunities, and provides additional resources for Microsoft support. The application aims to optimize operations effortlessly by delivering consistent, reliable information and round-the-clock support.

BoldDesk by Syncfusion is a comprehensive customer service software designed to effortlessly resolve 70% of customer inquiries. It offers features such as ticketing system, live chat support, omnichannel inbox, knowledge base, task management, and AI Copilot. The application aims to enhance customer service efficiency through automation, collaboration, and customization. BoldDesk provides workflow automation, contact management, reports & analytics, mobile app, customer portal, apps & integrations, and satisfaction survey (CSAT). It caters to startups, small businesses, and enterprises, offering solutions for email ticketing, shared inbox software, multi-brand help desk, internal help desk software, trouble ticketing software, and embedded help widgets.

CCX AI is a smart Client Relationship Management tool that leverages artificial intelligence to transform customer interactions. It offers features such as call, chat, personalized engagement, voice & video conferencing, SMS, mail, innovative dashboard, real-time analytics, screen sharing, call forwarding, CRM integration, and more. CCX AI empowers businesses to streamline workflows, drive efficiency, and scale confidently with its AI-powered customer communication solutions. The platform provides real-time insights, smart automation, sentiment analysis, conversational AI, predictive analytics, and workflow automation to enhance customer engagement and satisfaction across multiple channels.

SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.

The website offers a no-code AI-powered user assistance tool that helps turn knowledge bases into proactive in-app support. It features Explain This for in-app contextual mastery, Chatbot for real-time intelligent responses, Tooltips for effortless interaction, Widget for a centralized help hub, Knowledge Base for context-based empowerment, and Ticket Form for hassle-free issue reporting. The tool supports seven languages and aims to boost product adoption while reducing support tickets.

Lina Chat is an AI-powered chatbot that helps businesses with customer support. It can answer questions instantly, resolve 80% of repeated support tickets, and is available 24/7. Lina Chat is easy to use and can be trained in minutes. It is a valuable tool for businesses that want to improve their customer service.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

008 is an open-source event-driven AI powered WebRTC Softphone compatible with macOS, Windows, and Linux. It is also accessible on the web. The name '008' or 'agent 008' reflects our ambition: beyond crafting the premier Open Source Softphone, we aim to introduce a programmable, event-driven AI agent. This agent utilizes embedded artificial intelligence models operating directly on the softphone, ensuring efficiency and reduced operational costs.

The LLMEvaluation repository is a comprehensive compendium of evaluation methods for Large Language Models (LLMs) and LLM-based systems. It aims to assist academics and industry professionals in creating effective evaluation suites tailored to their specific needs by reviewing industry practices for assessing LLMs and their applications. The repository covers a wide range of evaluation techniques, benchmarks, and studies related to LLMs, including areas such as embeddings, question answering, multi-turn dialogues, reasoning, multi-lingual tasks, ethical AI, biases, safe AI, code generation, summarization, software performance, agent LLM architectures, long text generation, graph understanding, and various unclassified tasks. It also includes evaluations for LLM systems in conversational systems, copilots, search and recommendation engines, task utility, and verticals like healthcare, law, science, financial, and others. The repository provides a wealth of resources for evaluating and understanding the capabilities of LLMs in different domains.

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

OpenCopilot allows you to have your own product's AI copilot. It integrates with your underlying APIs and can execute API calls whenever needed. It uses LLMs to determine if the user's request requires calling an API endpoint. Then, it decides which endpoint to call and passes the appropriate payload based on the given API definition.

OpenCopilot is a tool that allows users to create their own AI copilot for their products. It integrates with APIs to execute calls as needed, using LLMs to determine the appropriate endpoint and payload. Users can define API actions, validate schemas, and integrate a user-friendly chat bubble into their SaaS app. The tool is capable of calling APIs, transforming responses, and populating request fields based on context. It is not suitable for handling large APIs without JSON transformers. Users can teach the copilot via flows and embed it in their app with minimal code.

This repository provides AI tools for developers through Docker containers, enabling agentic workflows. It allows users to create complex workflows using Dockerized tools and Markdown, leveraging various LLM models. The core features include Dockerized tools, conversation loops, multi-model agents, project-first design, and trackable prompts stored in a git repo.

Midscene.js is an AI-powered automation SDK that allows users to control web pages, perform assertions, and extract data in JSON format using natural language. It offers features such as natural language interaction, understanding UI and providing responses in JSON, intuitive assertion based on AI understanding, compatibility with public multimodal LLMs like GPT-4o, visualization tool for easy debugging, and a brand new experience in automation development.

Kwaak is a tool that allows users to run a team of autonomous AI agents locally from their own machine. It enables users to write code, improve test coverage, update documentation, and enhance code quality while focusing on building innovative projects. Kwaak is designed to run multiple agents in parallel, interact with codebases, answer questions about code, find examples, write and execute code, create pull requests, and more. It is free and open-source, allowing users to bring their own API keys or models via Ollama. Kwaak is part of the bosun.ai project, aiming to be a platform for autonomous code improvement.

This repository contains a collection of tools that can be used with vastai. The tools are free to use, modify and distribute. If you find this useful and wish to donate your welcome to send your donations to the following wallets. BTC 15qkQSYXP2BvpqJkbj2qsNFb6nd7FyVcou XMR 897VkA8sG6gh7yvrKrtvWningikPteojfSgGff3JAUs3cu7jxPDjhiAZRdcQSYPE2VGFVHAdirHqRZEpZsWyPiNK6XPQKAg RVN RSgWs9Co8nQeyPqQAAqHkHhc5ykXyoMDUp USDT(ETH ERC20) 0xa5955cf9fe7af53bcaa1d2404e2b17a1f28aac4f Paypal PayPal.Me/cryptolabsZA

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Assists in resolving technical issues in field operations.

Expert tech support for Hispanic businesses in Miami.

The best assistant for IT admins, get to the root cause of any issue

A step-by-step IT troubleshooter, ensuring a natural conversation flow.

I assist IT technicians in managing and closing tickets efficiently.

Third-line technical support engineer, providing advanced IT assistance.

From setting up a printer to troubleshooting a device, I’m here to help you step-by-step.

Drop your Support Log Here, Allowing it to automatically generate concise summaries reporting to the tech team.

提供 Windows 操作、CMD 和 PowerShell 命令等任何 Windows 相关的帮助。

Ein Bot, der grundlegende technische Unterstützung und Fehlerbehebung für gängige Software und Hardware bietet.

Microsoft 365 support agent, redirects admin-level requests to PCT Support.

A specialized assistant for Helpdesk information of companies and organizations.

日常のパソコントラブルを日本語で解決します！

Expert en Windows, réponses précises en français. Créé par Tutos-Informatique.

Free Technical Support GPT by Franz Enzenhofer

Your go-to assistant for everyday tech support and guidance.

Virtual Router Assistant 24/7

Your AI network guru for setup and fixing connectivity woes! 🌐 Assists with network configurations, troubleshooting, and optimizes your internet experience. 💻✨

A virtual computer repair manual offering step-by-step guidance.

Guides users through mobile phone resets.