Best AI tools for< Manage Customer Journey >

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

Contlo is an AI-powered marketing platform that helps businesses create personalized campaigns and automated customer journeys across multiple channels, including email, SMS, WhatsApp, web push, and social media. It also offers features such as audience management, data collection, and business insights.

Contlo is an AI-powered marketing platform that helps businesses create personalized campaigns and automated customer journeys across multiple channels, including email, SMS, WhatsApp, web push, and social media. It uses a brand's own generative AI model to optimize marketing efforts and drive customer engagement. Contlo also offers audience management, data collection, and business insights to help businesses make informed decisions.

Turtle is an AI-powered customer service chatbot that offers a comprehensive CRM platform for businesses. It enables teams to cover the entire customer journey, collaborate seamlessly, and manage various tasks such as live chat, support tickets, sales funnel, and product analytics on a single platform. With features like secure data storage, cost reduction, and improved customer retention, Turtle aims to streamline customer service operations and enhance user experience.

Miwend is an AI-based digital agent application that revolutionizes online sales and customer service. It allows users to create a high-performing sales agent tailored to their needs by training it with their own data. The application offers advanced analytics and statistics, personalized responses, brand identity adaptation, and complete management of the customer journey. Miwend helps businesses increase sales, reduce costs, and enhance customer experience through proactive interactions, personalized recommendations, and automated customer service.

Omind is an experience management platform that combines generative AI with insightful data to seamlessly craft customer journeys that deliver exactly what’s needed at the right time.

Salesforce is a customer relationship management (CRM) platform that helps businesses of all sizes manage their customer relationships. It offers a range of features to help businesses track their sales, marketing, and customer service activities, as well as automate their workflows. Salesforce is a cloud-based platform, so it can be accessed from anywhere with an internet connection. It is also highly customizable, so businesses can tailor it to their specific needs.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

Flowla is a sales enablement platform that helps businesses create personalized buyer journeys to win more deals. It offers a range of features such as custom branded sales rooms, mutual action plans, content management, revenue intelligence, and e-signatures. Flowla also has a built-in AI assistant that can help users create impactful flows in seconds. With Flowla, businesses can streamline their sales process, improve collaboration with clients, and gain valuable insights into their deals.

Emplifi is a customer engagement and social media marketing platform that helps businesses manage their social media presence, engage with customers, and track their results. It offers a variety of features, including social media scheduling, content creation, influencer marketing, and customer relationship management.

Emplifi is an AI-powered Customer Engagement & Social Media Marketing Platform that offers solutions for social marketing leaders, commerce leaders, and customer care leaders. It provides a comprehensive suite of tools to help businesses enhance their marketing, commerce, and customer care experiences. Emplifi empowers teams with AI-fueled automation, real-time insights, and best-in-class UGC tools to drive real results on digital and social channels.

Envestnet | Yodlee is an AI-powered Conversational Banking platform that provides financial institutions and FinTech innovators with powerful data solutions. It offers a range of products and APIs for data aggregation, account verification, transaction data enrichment, financial wellness, and conversational AI. The platform enables personalized financial advice, secure account verification, and deep insights into customer needs, driving meaningful interactions. Envestnet | Yodlee revolutionizes the digital customer experience by leveraging natural language processing and machine learning to create seamless, personalized banking experiences across various channels.

SiteSpect is an AI-driven platform that offers A/B testing, personalization, and optimization solutions for businesses. It provides capabilities such as analytics, visual editor, mobile support, and AI-driven product recommendations. SiteSpect helps businesses validate ideas, deliver personalized experiences, manage feature rollouts, and make data-driven decisions. With a focus on conversion and revenue success, SiteSpect caters to marketers, product managers, developers, network operations, retailers, and media & entertainment companies. The platform ensures faster site performance, better data accuracy, scalability, and expert support for secure and certified optimization.

Surfsite is an AI application designed for SaaS professionals to streamline workflows, make data-driven decisions, and enhance productivity. It offers AI assistants that connect to essential tools, provide real-time insights, and assist in various tasks such as market research, project management, and analytics. Surfsite aims to centralize data, improve decision-making, and optimize processes for product managers, growth marketers, and founders. The application leverages advanced LLMs and integrates seamlessly with popular tools like Google Docs, Jira, and Trello to offer a comprehensive AI-powered solution.

OpenWidget is a free website widget and plugin application designed to enhance websites for better customer relations. It offers various tools such as Google Reviews, WhatsApp Chat Widget, Facebook Messenger Widget, Chat Interface for OpenAI, Custom Links, Bug Report Form, Contact Form, Feedback Form, FAQ Template, Product Recommendations, Product Cards, Instagram Feed, Visitor Counter, and more. The application aims to help businesses build consistent customer journeys by providing essential web tools for deeper customer relations.

LIFEDATA is an omnichannel platform that helps businesses manage their customer relationships, marketing, and sales processes on WhatsApp. The platform provides a variety of features, including: * **WhatsApp marketing:** Businesses can use LIFEDATA to create and send marketing campaigns on WhatsApp, including newsletters, promotions, and updates. * **WhatsApp automation:** Businesses can use LIFEDATA to automate their WhatsApp conversations, such as sending welcome messages, answering FAQs, and scheduling appointments. * **WhatsApp commerce:** Businesses can use LIFEDATA to sell products and services on WhatsApp, including accepting payments and managing orders. * **AI Generativa:** LIFEDATA uses artificial intelligence to help businesses generate personalized content, such as product recommendations and marketing messages. * **Data Intelligence & Gen AI:** LIFEDATA provides businesses with data and insights to help them improve their marketing and sales strategies.

MiClient.ai is an AI-powered Sales automation SaaS that offers a Lead Management System Software to streamline the deal closure process for businesses. It provides a comprehensive CRM software with CPQ capabilities, enabling users to manage their pipeline, create deals, send proposals, co-review deals with customers, and close contracts with e-signatures. MiClient.ai aims to boost sales efficiency by automating client interactions, speeding up proposal sending, eliminating quoting errors, and maximizing revenue through intelligent pricing strategies.

Poppylist is a baby registry platform that aims to simplify the process of creating a baby registry for parents. The platform addresses the overwhelming experience faced by parents due to the bombardment of product options and aggressive marketing tactics from large retailers. Poppylist offers a flexible and straightforward solution for parents to curate their registry with the right items, control gift timing and destination, exchange gifts for gift cards, facilitate group gifting, add funds for essential needs, and manage thank you notes effortlessly. The platform is designed to provide a more practical and less stressful registry experience for parents, ensuring that registry regrets become a thing of the past.

LearnWorlds is an AI-powered Learning Management System (LMS) designed to help course creators build and sell online courses. It offers a wide range of features such as flexible course creation, AI assistant, interactive video, live sessions, assessment builder, survey builder, website builder, mobile app builder, pop-up builder, custom user roles, analytics & reports, white-label website, marketing tools, SCORM compatibility, checkout & payments, bundles & subscriptions, affiliate programs, and integrations. The platform caters to various industries and provides solutions for customer training, enterprise LMS, non-profit organizations, creators, coaching, fitness, finance, health, and employee training. LearnWorlds aims to provide engaging and effective training experiences through interactive videos, ebooks, assessments, and social-first learning environments. It also offers tools for building high-converting websites, profitable marketing funnels, white-label course platforms, and mobile apps. The platform is known for its versatility, ease of use, and extensive integrations with marketing tools.

A massive list including a huge amount of products and services that are completely free! ⭐ Star on GitHub • 🤝 Contribute # Table of Contents * APIs, Data & ML * Artificial Intelligence * BaaS * Code Editors * Code Generation * DNS * Databases * Design & UI * Domains * Email * Font * For Students * Forms * Linux Distributions * Messaging & Streaming * PaaS * Payments & Billing * SSL

This repository provides a comprehensive guide on building AI WhatsApp bots using Python and Flask. It covers setting up a Meta developer account, integrating webhook events for real-time message reception, and using OpenAI for AI responses. The tutorial includes steps for selecting phone numbers, sending messages with the API, configuring webhooks, integrating AI into the application, and adding a phone number. It also explains the process of creating a system user, obtaining access tokens, and validating verification requests and payloads for webhook security. The repository aims to help users create intelligent WhatsApp bots with Python and AI capabilities.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

A curated list of Generative AI projects, tools, artworks, and models

Lobe Chat is an open-source, modern-design ChatGPT/LLMs UI/Framework. Supports speech-synthesis, multi-modal, and extensible ([function call][docs-functionc-call]) plugin system. One-click **FREE** deployment of your private OpenAI ChatGPT/Claude/Gemini/Groq/Ollama chat application.

ConvoForm.com transforms traditional forms into interactive conversational experiences, powered by AI for an enhanced user journey. It offers AI-Powered Form Generation, Real-time Form Editing and Preview, and Customizable Submission Pages. The tech stack includes Next.js for frontend, tRPC for backend, GPT-3.5-Turbo for AI integration, and Socket.io for real-time updates. Local setup requires Node.js, pnpm, Git, PostgreSQL database, Clerk for Authentication, OpenAI key, Redis Database, and Sentry for monitoring. The project is open for contributions and is licensed under the MIT License.

UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

Project Miyagi showcases Microsoft's Copilot Stack in an envisioning workshop aimed at designing, developing, and deploying enterprise-grade intelligent apps. By exploring both generative and traditional ML use cases, Miyagi offers an experiential approach to developing AI-infused product experiences that enhance productivity and enable hyper-personalization. Additionally, the workshop introduces traditional software engineers to emerging design patterns in prompt engineering, such as chain-of-thought and retrieval-augmentation, as well as to techniques like vectorization for long-term memory, fine-tuning of OSS models, agent-like orchestration, and plugins or tools for augmenting and grounding LLMs.

The 'awesome-mobile-robotics' repository is a curated list of important content related to Mobile Robotics and AI. It includes resources such as courses, books, datasets, software and libraries, podcasts, conferences, journals, companies and jobs, laboratories and research groups, and miscellaneous resources. The repository covers a wide range of topics in the field of Mobile Robotics and AI, providing valuable information for enthusiasts, researchers, and professionals in the domain.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

FastWiki is an enterprise-level artificial intelligence customer service management system. It is a high-performance knowledge base system designed for large-scale information retrieval and intelligent search. Leveraging Microsoft's Semantic Kernel for deep learning and natural language processing, combined with .NET 8 and React framework, it provides an efficient, user-friendly, and scalable intelligent vector search platform. The system aims to offer an intelligent search solution that can understand and process complex queries, assisting users in quickly and accurately obtaining the needed information.

ChatFAQ is an open-source comprehensive platform for creating a wide variety of chatbots: generic ones, business-trained, or even capable of redirecting requests to human operators. It includes a specialized NLP/NLG engine based on a RAG architecture and customized chat widgets, ensuring a tailored experience for users and avoiding vendor lock-in.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Analyzes and enhances customer's journey across all touchpoints.

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Expert in automotive customer management advice.

Enhances customer satisfaction through strategic brand management.

Expert on customer loyalty strategies and relationship building, in a business tone.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Tell me your company and customer and I'll prepare your first call with them!

Optimizes product presentation strategies to drive sales and increase customer satisfaction.

Become an expert in Salesforce Products using help.salesforce.com

Professional insights on CRM software and strategies

GTP with information about Trellix ETP solution