OvationCXM

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Aivo Conversational AI is an AI-powered suite designed for customer service and sales automation. It offers various tools like AgentBot, Live Studio, Voice, Appointment Scheduling, and more to enhance customer experiences. The platform leverages artificial intelligence to provide instant solutions, boost business growth, and create hyper-realistic avatars for engaging interactions. Aivo Suite integrates with digital channels like WhatsApp, Instagram, Twitter, and Telegram, catering to industries such as fintech, retail, telecom, and more. With features like Generative AI and conversational banking, Aivo aims to revolutionize customer engagement and provide personalized attention 24/7.

NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

Botsonic is an AI chatbot application that offers custom AI chatbots for websites. It provides AI-powered automation solutions for various industries, enabling businesses to enhance customer engagement, support, sales, and more. Botsonic uses AI Copilots trained on data to deliver authentic customer experiences in multiple languages across different channels. The platform allows users to easily create, customize, and integrate AI chatbots into their websites, providing instant support and personalized interactions.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Superbench is an AI-powered platform designed to transform home service businesses by providing innovative technology solutions for enhanced efficiency, customer satisfaction, and growth. The platform offers AI-powered sales bots, scheduling and CRM platform, and conversational marketing analytics to automate tasks, provide instant responses, accurate quotations, and personalized service recommendations. Superbench aims to empower businesses with advanced AI technology tailored to meet their specific needs, enhancing operational visibility and customer support.

Multibot is an AI tool that offers AI Agents to revolutionize businesses by handling complex data, automating tasks, and enhancing customer experiences. It provides intelligent multibots, seamless integration, self-service portal, analytics, and specialized implementation services to boost sales, streamline operations, and engage customers effectively across various industries.

Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.

Haptik is a Conversational CRM platform powered by Generative AI, offering a suite of AI-powered solutions for customer experience, sales assistance, and self-serve support. It seamlessly integrates Generative AI into marketing, support, and operations to drive business efficiency at scale. Trusted by 500+ leading brands, Haptik provides bespoke AI solutions tailored to unique enterprise requirements across various industries. The platform leverages Generative AI to offer intelligent analytics, user behavior insights, and low code builder tools for creating conversational experiences across multiple channels like WhatsApp, Instagram, Messenger, Google Business Messages, and more.

ABATA AI is an innovative AI-driven CRM platform that leverages advanced artificial intelligence and machine learning to revolutionize customer relationship management. The application offers a suite of powerful solutions including Assist, Beacon, Coach, and Duke, which automate tasks, predict customer behavior, enhance team productivity, and provide deep insights to drive business growth and customer satisfaction.

CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.

Humley is a Conversational AI platform that allows users to build and launch AI assistants in under an hour. The platform provides a no-code environment for creating self-serve experiences and managing AI outputs. Humley aims to revolutionize customer experiences and boost efficiencies by making Conversational AI accessible and safe for all users. With features like Knowledge Search, Build Flows, Integrate with Systems, Capture Feedback, and Multi-Channel Support, Humley Studio offers a comprehensive toolkit for creating engaging conversational experiences. The platform empowers businesses to deliver exceptional customer service, streamline access to AI models, and improve operational efficiencies.

Zaplify is an AI-powered tool designed to help users find and reach potential customers, investors, and partners through personalized communication on Email and LinkedIn. It offers features such as AI-generated messages and follow-ups, prospecting, combined LinkedIn & Email management, integrations with CRM systems, and personalized communication tailored to individual users. Zaplify aims to streamline sales conversations, save time, and enhance user productivity by leveraging AI technology.

Seamless.AI is a real-time search engine and sales intelligence software designed to help B2B companies find accurate sales leads, connect with ideal customers, and close more deals at scale. It offers features such as Pitch Intelligence, Chrome Extension, Premium Data Enrichment, Autopilot, and Writer AI. With Seamless.AI, users can automate list-building efforts, identify buyer intent data, and leverage AI-powered copywriting tools to enhance sales and marketing messaging. The platform integrates with popular tools like Salesforce, Hubspot, and LinkedIn Sales Navigator to streamline data entry and increase productivity.

Cheerlink is an AI application that offers a proactive AI shop assistant to help businesses convert and delight customers effortlessly. It provides conversational AI capabilities, AI product recommendations, and personalized support to enhance customer experience. Cheerlink integrates seamlessly with Shopify, supports multiple languages, and offers features like AI notes, customizable widgets, and built-in Shopify actions. The application is praised for its ease of use, quick setup, and continuous updates to add new functionalities.

Kenyt is an AI-powered platform that offers Conversational AI solutions to accelerate marketing and sales funnels. It provides AI agents for various functions such as marketing automation, sales automation, support assistance, HR applications, recruitment, IT service management, and more. Kenyt aims to transform businesses by boosting customer and employee experiences through AI-driven automation and engagement. The platform offers virtual assistants that engage with customers round the clock, personalize interactions, and help businesses plug communication gaps for improved lead capture and conversion rates.

Chunky is an AI chatbot builder that allows users to create human-like chatbots effortlessly. With Chunky, users can automate customer support, answer frequently asked questions, and save time by setting up their own AI-powered bot in just a few minutes. The platform offers a user-friendly experience with no coding required, integrated chatbot deployment on websites, and customization options for branding. Chunky utilizes the ChatGPT API and Embeddings provided by OpenAI to deliver smart chatbot interactions in close to 95 languages.

The website is the leading enterprise chatbot platform that offers customer service automation on messaging, email, and phone. It provides AI assistant and chat platform for multichannel marketing automation. The platform aims to turn customer service from a cost center into a growth engine by offering self-service options. It caters to various industries such as retail, education, travel, and insurance. The platform is powered by Web Spiders Inc. and offers solutions for businesses in the US, UK, Singapore, and India.

Chatflot is an AI chatbot application that helps businesses automate up to 95% of customer queries. It allows users to create customized AI chatbots based on the ChatGPT language model, enabling them to provide on-demand information to customers through their website. Chatflot is suitable for various industries and offers features like training the chatbot on specific data, optimizing customer interactions, and integrating seamlessly with different CMS platforms. The application aims to enhance customer service, boost sales, and streamline support processes by providing personalized assistance and relevant information to users.

Botsonic is an AI chatbot application that offers custom AI chatbots for websites. It provides AI-powered automation solutions for various industries, enabling businesses to enhance customer engagement, support, sales, and more. Botsonic uses AI Copilots trained on data to deliver authentic customer experiences in multiple languages across different channels. The platform allows users to easily create, customize, and integrate AI chatbots into their websites, providing instant support and personalized interactions.

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Paradiso AI is an AI application that offers a range of generative AI solutions tailored to businesses. From AI chatbots to AI employees and document generators, Paradiso AI helps businesses boost ROI, enhance customer satisfaction, optimize costs, and accelerate time-to-value. The platform provides customizable AI tools that seamlessly adapt to unique processes, accelerating tasks, ensuring precision, and driving exceptional outcomes. With a focus on data security, compliance, and cost efficiency, Paradiso AI aims to deliver high-quality outcomes at lower operating costs through sophisticated prompt optimization and ongoing refinements.

Ticket AI is a Discord bot that automates customer support by answering tickets with AI. It simplifies support by allowing users to upload training data, such as support documents, and then using that data to answer customer questions. Ticket AI is easy to use, with no coding experience required, and it offers features such as custom support channels, ephemeral replies, and 24/7 availability. With Ticket AI, businesses can save time and improve the efficiency of their customer support.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Robot of Business is an innovative business automation platform that leverages AI to help businesses streamline their operations, increase productivity, and drive growth. With a focus on customized automation design, effortless process integration, continuous support, and expert implementation, Robot of Business provides tailored solutions that seamlessly align with unique business workflows. Trusted by over 500 companies worldwide, Robot of Business offers a range of services, including AI website builder, AI review management, and custom solutions.

Automi is an AI-powered platform that helps businesses automate their customer service and support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer queries and provide relevant answers. Automi also offers a range of features to help businesses manage their customer interactions, including a knowledge base, ticketing system, and live chat.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

RAGnexus is a company that specializes in creating personalized AI assistants using RAG (Retriever-Augmented Generation) technology. Their assistants are designed to provide highly personalized and contextually relevant responses to clients' individual needs. RAGnexus uses private information provided by customers to ensure that responses are accurate and tailored to each specific use case. Retriever-Augmented Generation (RAG) technology uses a two-step approach for generating responses: first, it retrieves relevant information from a database, and then it uses that information to generate accurate and context-specific answers.

Atomico is an AI-first CRM platform that facilitates communication between businesses and their customers across various channels. The platform aims to simplify interactions with businesses by providing a seamless and contextual communication experience. Atomico focuses on empowering workers and enhancing productivity through digital transformation, leveraging technology to drive innovation in various industries.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

Omnichat Blog 2.0 is an AI-powered platform that offers omnichannel messaging solutions for businesses, enabling seamless communication with customers across various messaging channels such as WhatsApp, Facebook Messenger, Instagram, LINE, and WeChat. The platform provides features like automated messaging, chatbot development, personalized customer interactions, and integration of messaging channels into existing systems. With a focus on enhancing customer communication and driving growth, Omnichat helps businesses improve sales, customer satisfaction, and marketing strategies.

CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.

MobiHealthNews is a digital health publication that covers breaking news and trends in healthcare. The website provides insights on AI models in radiology, responsible AI implementation, and digital tools for mental health. It also features news on partnerships in healthcare technology and advancements in AI adoption. MobiHealthNews aims to deliver daily updates on the latest developments in digital health and AI applications.

The website is an AI Sales Trainer Consultant that helps ambitious organizations unleash the power of AI. It offers insights on how AI can impact industries, organizations, and people. The platform assists in upskilling talent, boosting revenue, and staying ahead of competitors through the strategic integration of AI in sales processes. It emphasizes the importance of embracing innovation, shaping industries, and providing unmatched customer experiences through personalized AI-driven solutions.

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.

Wizu is an AI-powered conversational survey platform that revolutionizes customer feedback collection. By leveraging artificial intelligence, Wizu offers insightful and actionable feedback through intelligent follow-up questions, enhanced engagement, and quality insights. The platform combines AI efficiency with human-centric interactions to provide personalized feedback at scale. Wizu helps businesses make informed decisions by transforming raw feedback into compelling stories and actionable intelligence.

Entropik is a leading human insights company that specializes in enabling real-time measurement and optimization of customer experience (CX), user experience (UX), and market/consumer research experience (MRX). The platform offers AI-powered solutions for consumer and user research, providing insights into human emotions, behavior, and preferences through various tools and capabilities.

Coora AI is an AI-powered discovery shopping platform that offers personalized product recommendations to users based on their preferences and browsing history. The platform utilizes advanced machine learning algorithms to analyze user behavior and provide tailored suggestions for a seamless shopping experience. Coora AI aims to revolutionize the e-commerce industry by enhancing user engagement and driving sales through intelligent product discovery.

UserTesting is a Human Insight Platform that enables organizations to gather feedback and insights from real users to improve products and experiences. It offers comprehensive testing capabilities, AI integrations, mobile testing, and solutions for various industries. With UserTesting, users can target diverse perspectives, analyze insights, measure performance, and share and scale insights across the organization. The platform empowers teams to make data-driven decisions and enhance customer empathy through real user feedback.

PolyAI is a website that offers a conversational platform powered by lifelike, adaptable, engaging, and dynamic voice AI technology. It aims to enhance customer experience by resolving over 50% of calls and consistently delivering the best brand experience. The platform transforms call centers into revenue generators by handling calls in multiple languages, increasing customer satisfaction, and generating revenue through longer calls. PolyAI helps businesses improve operational efficiency, customer loyalty, and agent satisfaction through actionable insights and modernizing the customer experience stack.

User Evaluation is an AI-powered insights and analysis tool that offers a comprehensive platform for customer understanding and data analysis. It provides advanced features such as AI-generated reports and presentations, sentiment analysis, transcription solutions, and chat capabilities. The tool helps businesses extract valuable insights from various data sources like audio, video, text, and CSV files, enabling them to make informed decisions and improve customer experiences.

Zensors is an AI application that offers Visual AI agents for real-world understanding. It provides a Spatial AI platform for spatial monetization, Virtual Manager AI solution to automate location operations, and On-Prem AI for understanding spaces, monitoring service processes, forecasting accurately, and ensuring efficiency. Zensors leverages Multimodal AI for video understanding and Spatial AI for structuring unstructured data. The application caters to various industries such as Aviation, Retail, and Commercial Real Estate, offering operational efficiencies, strategic planning, financial performance, safety, and sustainability through AI-driven solutions.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Dataku.ai is an advanced data extraction and analysis tool powered by AI technology. It offers seamless extraction of valuable insights from documents and texts, transforming unstructured data into structured, actionable information. The tool provides tailored data extraction solutions for various needs, such as resume extraction for streamlined recruitment processes, review insights for decoding customer sentiments, and leveraging customer data to personalize experiences. With features like market trend analysis and financial document analysis, Dataku.ai empowers users to make strategic decisions based on accurate data. The tool ensures precision, efficiency, and scalability in data processing, offering different pricing plans to cater to different user needs.

Outset is an AI-powered research platform that enables users to conduct and synthesize video, audio, and text conversations with hundreds of participants at once. It uses AI to moderate conversations, identify common themes, tag relevant conversations, and pull out powerful quotes. Outset is designed to help researchers understand the 'why' behind answers and gain deeper insights into the people they serve.

Vocads is a conversational voice AI platform that reinvents the survey experience. It allows companies to collect richer data, improve their strategy, and retain clients through voice surveys. Vocads also provides employee voice surveys to engage employees, improve management, and upgrade company culture. The platform is easy to use with its no-code design, allowing users to create voice surveys from scratch instinctively and save templates for reuse. Vocads is GDPR compliant and offers data sovereignty, giving brands full control over their data.

Nyle is an AI-powered operating system for e-commerce growth. It provides tools to generate higher profits and increase team productivity. Nyle's platform includes advanced market analysis, quantitative assessment of customer sentiment, and automated insights. It also offers collaborative dashboards and interactive modeling to facilitate decision-making and cross-functional alignment.

Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Talkwalker is a leading consumer intelligence platform that provides social listening, media monitoring, and social benchmarking technology. It helps businesses navigate the dynamic world of social and consumer data to drive loyalty, win new customers, and outplay competitors. Talkwalker's platform is used by over 2,500 brands and is a leader in The Forrester New Wave™ AI-Enabled Consumer Intelligence Platforms Q3 2021.

Metaforms is an AI-powered form builder that helps businesses create personalized and engaging forms. It uses AI to automatically generate conditions, logics, and branching, which can save businesses up to 85% in setup time. Metaforms also uses AI to provide real-time question framing and acknowledgements, which can increase completion rates by up to 30%. Additionally, Metaforms' AI can ask follow-up questions based on other user responses in a cohort, which can provide businesses with more insights about user behavior, intent, and preferences.

Orimon AI is a conversational marketing tool that helps businesses engage with their customers through AI-powered chatbots. The platform offers tips and tricks to convert visitors into paying customers, train AI agents, and customize chatbot personalities. With a focus on conversational marketing, Orimon AI aims to enhance customer experience and boost sales for service, e-commerce, and SaaS businesses.

David is an AI survey analyst tool that helps users turn survey, product feedback, and user research form data into strategic actions. It offers features like data analysis, insights generation, and form optimization. David is built with Metaforms AI and provides universal compatibility with various survey platforms. Users can upload CSV files to David for analysis and receive tailored recommendations based on their specific goals. The tool is free to use and aims to optimize marketing strategies, engage customers, and boost conversions.

Pega is an enterprise AI decisioning and workflow automation platform that empowers organizations to unlock business-transforming outcomes with real-time optimization. Clients use Pega's AI capabilities to personalize engagement, automate customer service, and streamline operations. With a scalable and flexible architecture, Pega helps enterprises meet current customer demands while continuously transforming for the future.