OvationCXM

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Regal is an AI Agent Platform that enhances business outcomes by leveraging AI technology to transform support, sales, and operations processes. The platform offers a range of AI agents, including autonomous AI agents, AI phone agents, and AI chat & SMS agents, designed to streamline customer interactions and improve efficiency. Regal provides solutions for various industries such as healthcare, insurance, education, eCommerce, and more, enabling businesses to automate critical calls, qualify leads, schedule appointments, handle collections, and improve customer engagement. With features like unified customer profiles, journey builder, IVR, A/B testing, and analytics, Regal empowers enterprises to build and deploy AI voice agents that deliver human-level precision and enhance customer experiences.

Medallia is an experience management software platform that helps businesses transform customer and employee experiences. It offers a comprehensive feedback capture, role-based reporting, AI & analytics, integrations, and enterprise-grade security. The platform enables end-to-end customer experience management, digital experience tracking, employee listening, agent coaching, and market research solutions across various industries. Medallia also provides resources, training, and support to enhance user experience and drive business growth.

Dhisana AI is an AI-powered platform that offers AI Assistants to automate and scale essential roles across organizations, including marketing, sales, customer support, and operations. It enables users to automate tasks, boost productivity, simplify booking processes, collaborate efficiently, and organize and track information effortlessly. The platform provides efficient assistance, personalized customer interactions, and smart solutions to enhance business operations and drive growth.

Momentum AI is an enterprise listening platform that offers AI-driven agents to assist modern revenue teams in deal execution, customer retention, coaching, and AI CRO. The application integrates with various team tools to automate processes and streamline workflows. Momentum's AI agents organize conversations into insights, empowering teams to collaborate, prioritize, close deals, and expand business seamlessly. The platform provides features such as MEDDPIC Autopilot, AI Summaries, Tasks + Emails, Churn Risk Signals, Sentiment Analysis, and more to enhance sales and customer success strategies.

IntelePeer is a Customer Communications Automation Platform that offers various AI-powered solutions for contact centers, enterprises, and industries such as education, financial services, healthcare, retail, transportation, and utilities. The platform provides automation tools to enhance customer interactions, improve operational efficiency, and deliver personalized experiences. With features like SmartAgent, SmartEngage, SmartOffice, SmartCommunicator, and SmartWorker, IntelePeer aims to revolutionize communication workflows and optimize ROI through generative AI technology.

AWSME AI is a Conversational AI application designed to enhance customer support experiences by providing fun and informative chats. It offers features such as adding FAQs, customizing AI appearance, integrating with favorite tools, and supporting multiple languages. The application aims to simplify the customer journey, boost engagement, and improve sales pipeline efficiency through personalized interactions and real-time feedback. AWSME AI leverages Conversational AI technology to understand and respond to human speech effectively, making it a valuable tool for businesses seeking to enhance customer interactions and streamline operations.

Super MIA is a Conversational AI Platform that offers chatbots and voice bots for various industries such as healthcare, dental clinics, ecommerce, hospitality, real estate, and aviation. It provides consistent performance, rapid scalability, personalized branding, data-driven insights, and seamless integration. Super MIA aims to transform operations by elevating customer experience through AI chatbots and voice bots that are always professional, polite, and available. The platform offers solutions like MIA Voice Bot, MIA Chat Bot, and Personalized MIA, each tailored to specific business needs and brand identities.

Botgo is an AI chatbot development services company that offers integration solutions and virtual assistant features. It provides chatbot templates, process automation, and CRM solutions to enhance customer experiences and operational efficiency. Botgo leverages cutting-edge technology, including Natural Language Processing, to deliver intelligent and realistic conversations without the need for coding. The platform excels in automating tasks, freeing up human resources for more complex activities, and enhancing productivity. With a focus on digital transformation, Botgo empowers businesses across various industries with its advanced AI-driven process automation solution.

AviaryAI is an AI tool that offers outbound AI voice agents, real-time translation, and a knowledge base tailored for the financial services industry. It aims to help credit unions, insurance companies, and banks enhance customer interactions, streamline processes, and drive revenue through generative AI technology. AviaryAI is backed by Y Combinator and emphasizes secure, compliant, and ethical AI development. With a focus on deep domain expertise and quick implementation, AviaryAI enables organizations to maximize outreach, save time, and improve multilingual communication.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

BrainChat is an AI application that enables teams to utilize ChatGPT and other Large Language Models (LLMs) in a structured, secure, and collaborative manner for work purposes. It offers organized and collaborative chats, tailored AI assistants for various job roles, private and safe infrastructure, multiple LLM options, and cost-efficient pricing compared to ChatGPT Team. BrainChat allows users to import chats from ChatGPT, offers real-time collaboration, and ensures data security and GDPR compliance.

Weam is an AI adoption platform designed for digital agencies to supercharge their operations with collaborative AI. It offers a comprehensive suite of tools for simplifying AI implementation, including project management, resource allocation, training modules, and ongoing support to ensure successful AI integration. Weam enables teams to interact and collaborate over their preferred LLMs, facilitating scalability, time-saving, and widespread AI adoption across the organization.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Bounti Labs is an AI-powered platform that blends AI efficiency with human intuition to enhance outreach and prospecting activities. It enables faster, better, and more authentic prospecting by providing AI-generated research, use cases, pitches, and sample messaging to supercharge outreach without the delay of onboarding. Bounti Labs empowers sales, marketing, and customer success teams worldwide to scale quickly and efficiently with its autonomous AI teammate.

MagicForm AI is an AI-powered tool that transforms traditional contact forms into intelligent conversational agents, providing businesses with a 24/7 AI salesperson. It offers easy installation, training, instruction, trust monitoring, deployment, and follow-up features to enhance customer interactions. MagicForm AI is designed to help businesses automate and streamline their customer engagement processes, leading to improved conversions and customer satisfaction.

Chunky is an AI chatbot builder that allows users to create human-like chatbots effortlessly. With Chunky, users can automate customer support, answer frequently asked questions, and save time by setting up their own AI-powered bot in just a few minutes. The platform offers a user-friendly experience with no coding required, integrated chatbot deployment on websites, and customization options for branding. Chunky utilizes the ChatGPT API and Embeddings provided by OpenAI to deliver smart chatbot interactions in close to 95 languages.

The website is the leading enterprise chatbot platform that offers customer service automation on messaging, email, and phone. It provides AI assistant and chat platform for multichannel marketing automation. The platform aims to turn customer service from a cost center into a growth engine by offering self-service options. It caters to various industries such as retail, education, travel, and insurance. The platform is powered by Web Spiders Inc. and offers solutions for businesses in the US, UK, Singapore, and India.

Chatflot is an AI chatbot application that helps businesses automate up to 95% of customer queries. It allows users to create customized AI chatbots based on the ChatGPT language model, enabling them to provide on-demand information to customers through their website. Chatflot is suitable for various industries and offers features like training the chatbot on specific data, optimizing customer interactions, and integrating seamlessly with different CMS platforms. The application aims to enhance customer service, boost sales, and streamline support processes by providing personalized assistance and relevant information to users.

Botsonic is an AI chatbot application that offers custom AI chatbots for websites. It provides AI-powered automation solutions for various industries, enabling businesses to enhance customer engagement, support, sales, and more. Botsonic uses AI Copilots trained on data to deliver authentic customer experiences in multiple languages across different channels. The platform allows users to easily create, customize, and integrate AI chatbots into their websites, providing instant support and personalized interactions.

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Paradiso AI is an AI application that offers a range of generative AI solutions tailored to businesses. From AI chatbots to AI employees and document generators, Paradiso AI helps businesses boost ROI, enhance customer satisfaction, optimize costs, and accelerate time-to-value. The platform provides customizable AI tools that seamlessly adapt to unique processes, accelerating tasks, ensuring precision, and driving exceptional outcomes. With a focus on data security, compliance, and cost efficiency, Paradiso AI aims to deliver high-quality outcomes at lower operating costs through sophisticated prompt optimization and ongoing refinements.

Ticket AI is a Discord bot that automates customer support by answering tickets with AI. It simplifies support by allowing users to upload training data, such as support documents, and then using that data to answer customer questions. Ticket AI is easy to use, with no coding experience required, and it offers features such as custom support channels, ephemeral replies, and 24/7 availability. With Ticket AI, businesses can save time and improve the efficiency of their customer support.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Robot of Business is an innovative business automation platform that leverages AI to help businesses streamline their operations, increase productivity, and drive growth. With a focus on customized automation design, effortless process integration, continuous support, and expert implementation, Robot of Business provides tailored solutions that seamlessly align with unique business workflows. Trusted by over 500 companies worldwide, Robot of Business offers a range of services, including AI website builder, AI review management, and custom solutions.

Automi is an AI-powered platform that helps businesses automate their customer service and support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer queries and provide relevant answers. Automi also offers a range of features to help businesses manage their customer interactions, including a knowledge base, ticketing system, and live chat.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

RAGnexus is a company that specializes in creating personalized AI assistants using RAG (Retriever-Augmented Generation) technology. Their assistants are designed to provide highly personalized and contextually relevant responses to clients' individual needs. RAGnexus uses private information provided by customers to ensure that responses are accurate and tailored to each specific use case. Retriever-Augmented Generation (RAG) technology uses a two-step approach for generating responses: first, it retrieves relevant information from a database, and then it uses that information to generate accurate and context-specific answers.

Atomico is an AI-first CRM platform that facilitates communication between businesses and their customers across various channels. The platform aims to simplify interactions with businesses by providing a seamless and contextual communication experience. Atomico focuses on empowering workers and enhancing productivity through digital transformation, leveraging technology to drive innovation in various industries.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

Omnichat Blog 2.0 is an AI-powered platform that offers omnichannel messaging solutions for businesses, enabling seamless communication with customers across various messaging channels such as WhatsApp, Facebook Messenger, Instagram, LINE, and WeChat. The platform provides features like automated messaging, chatbot development, personalized customer interactions, and integration of messaging channels into existing systems. With a focus on enhancing customer communication and driving growth, Omnichat helps businesses improve sales, customer satisfaction, and marketing strategies.

CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.

Rozie AI is an AI partner that helps create personalized experiences at scale for leading brands. The platform offers a middleware solution, agentic AI capabilities, and pre-built experience kits to manage the entire process from ideation to implementation. Rozie AI specializes in experience design, digital engagement, and applying artificial intelligence to future-proof product experiences. The company empowers clients to own their experiences while off-loading the tech stack maintenance. With customizable solutions, Rozie AI delivers speed, scalability, and control for innovative CX solutions.

MobiHealthNews is a digital health publication that covers breaking news and trends in healthcare. The website provides insights on AI models in radiology, responsible AI implementation, and digital tools for mental health. It also features news on partnerships in healthcare technology and advancements in AI adoption. MobiHealthNews aims to deliver daily updates on the latest developments in digital health and AI applications.

The website is an AI Sales Trainer Consultant that helps ambitious organizations unleash the power of AI. It offers insights on how AI can impact industries, organizations, and people. The platform assists in upskilling talent, boosting revenue, and staying ahead of competitors through the strategic integration of AI in sales processes. It emphasizes the importance of embracing innovation, shaping industries, and providing unmatched customer experiences through personalized AI-driven solutions.

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.

Steven Thompson is an AI HealthTech Leader specializing in Trial Orchestration. He builds systems that simplify complexity and lead teams to success, from large ERP programs to AI orchestration in clinical trials. The website showcases his expertise in compliance, scale, and human resilience, offering insights, case studies, and speaking engagements related to AI, trials, and ERP. Steven's approach emphasizes audit readiness, human-in-loop AI, and a focus on finishing strong. The site serves as a platform for industry leaders seeking transformation and measurable outcomes in their projects.

Medallia is a real-time text analytics software that empowers organizations to derive actionable insights from customer interactions. With a focus on omnichannel analytics, Medallia's AI-powered platform enables users to identify emerging trends, prioritize key insights, and drive real-time actions. By leveraging natural language understanding and out-of-the-box topic models, Medallia offers customizable KPIs and scalable text analytics solutions for various industries. The platform aims to transform unstructured data into actionable insights to enhance customer and employee experiences.

Frequently.ai is an AI-powered tool designed to provide valuable insights and analytics based on customer feedback and reviews. It helps businesses analyze and understand customer sentiments, trends, and preferences to improve their products and services. The tool utilizes advanced natural language processing and machine learning algorithms to extract meaningful data from various sources, such as online reviews and social media comments. With its user-friendly interface and customizable features, Frequently.ai offers a comprehensive solution for businesses looking to enhance their customer experience and make data-driven decisions.

Wizu is an AI-powered platform that offers conversational surveys to enhance customer feedback. It helps businesses collect meaningful feedback, analyze AI-powered insights, and take clear actions based on the data. The platform utilizes AI technology to drive engagement, deliver better response rates, and provide richer insights for businesses to make data-driven decisions.

Entropik is a Unified Insights Platform that helps businesses decode research chaos into revenue clarity. It offers an AI-powered solution that captures emotions, behaviors, and feedback to enable smarter decision-making 4x faster, with enhanced reliability and accuracy. The platform is trusted by 150+ CX leaders and is designed to empower teams across various departments to capture, interpret, and act on customer signals using Emotion, Behaviour, and Gen AI. Entropik provides real-time insights delivery, simplified research processes, and integrated multi-method approach to enhance customer experiences and drive business growth.

DTiQ is an AI-powered loss prevention and intelligent video solution for businesses. It helps industries enhance security, reduce losses, and optimize operations through a combination of technology, audits, and training. The platform offers purpose-built solutions tailored to specific needs, such as speed of service, business operations transformation, safety risk mitigation, and exceptional customer experiences. DTiQ's intelligent solutions empower businesses to prevent losses, improve speed of service, ensure compliance, and drive operational efficiency. With features like AI-driven insights, remote audits, and drive-thru optimization, DTiQ provides actionable insights to enhance profitability and operational success.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

Zolak is an AI-powered visual commerce platform designed for the furniture industry. It offers immersive experiences through product visualization, virtual try-out experiences, customization, and more. Zolak enables businesses to bridge physical and digital experiences, empowering e-commerce, manufacturing, and distribution sectors. The platform provides tools for creating high-quality visuals, personalized virtual showrooms, product customization, and AI room visualization, enhancing customer engagement and driving sales.

Zensors is an AI application that offers Visual AI agents for real-world understanding. It provides a Spatial AI platform for spatial monetization, Virtual Manager AI solution to automate location operations, and On-Prem AI for understanding spaces, monitoring service processes, forecasting accurately, and ensuring efficiency. Zensors leverages Multimodal AI for video understanding and Spatial AI for structuring unstructured data. The application caters to various industries such as Aviation, Retail, and Commercial Real Estate, offering operational efficiencies, strategic planning, financial performance, safety, and sustainability through AI-driven solutions.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Feedbase is an AI-powered dashboard tool designed to help businesses listen to customer feedback, learn from it, and level up their operations. It offers easy integration through a simple script or widget, providing insights and analytics on customer feedback. With pricing plans catering to startups and businesses of all sizes, Feedbase aims to make customer feedback management simple and effective.

Dataku.ai is an advanced data extraction and analysis tool powered by AI technology. It offers seamless extraction of valuable insights from documents and texts, transforming unstructured data into structured, actionable information. The tool provides tailored data extraction solutions for various needs, such as resume extraction for streamlined recruitment processes, review insights for decoding customer sentiments, and leveraging customer data to personalize experiences. With features like market trend analysis and financial document analysis, Dataku.ai empowers users to make strategic decisions based on accurate data. The tool ensures precision, efficiency, and scalability in data processing, offering different pricing plans to cater to different user needs.

Outset is an AI-powered research platform that enables users to conduct and synthesize video, audio, and text conversations with hundreds of participants at once. It uses AI to moderate conversations, identify common themes, tag relevant conversations, and pull out powerful quotes. Outset is designed to help researchers understand the 'why' behind answers and gain deeper insights into the people they serve.

Vocads is a conversational voice AI platform that reinvents the survey experience. It allows companies to collect richer data, improve their strategy, and retain clients through voice surveys. Vocads also provides employee voice surveys to engage employees, improve management, and upgrade company culture. The platform is easy to use with its no-code design, allowing users to create voice surveys from scratch instinctively and save templates for reuse. Vocads is GDPR compliant and offers data sovereignty, giving brands full control over their data.

Nyle is an AI-powered operating system for e-commerce growth. It provides tools to generate higher profits and increase team productivity. Nyle's platform includes advanced market analysis, quantitative assessment of customer sentiment, and automated insights. It also offers collaborative dashboards and interactive modeling to facilitate decision-making and cross-functional alignment.

Phygital+ is an AI-powered platform that helps businesses bridge the gap between the physical and digital worlds. With Phygital+, businesses can create immersive and interactive experiences for their customers, using a variety of AI-powered tools. These tools include computer vision, natural language processing, and machine learning. Phygital+ is easy to use and can be integrated with a variety of existing systems. It is also scalable, so businesses of all sizes can use it to improve their customer experience.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Talkwalker is a leading consumer intelligence platform that provides social listening, media monitoring, and social benchmarking technology. It helps businesses navigate the dynamic world of social and consumer data to drive loyalty, win new customers, and outplay competitors. Talkwalker's platform is used by over 2,500 brands and is a leader in The Forrester New Wave™ AI-Enabled Consumer Intelligence Platforms Q3 2021.

Metaforms is an AI-powered form builder that helps businesses create personalized and engaging forms. It uses AI to automatically generate conditions, logics, and branching, which can save businesses up to 85% in setup time. Metaforms also uses AI to provide real-time question framing and acknowledgements, which can increase completion rates by up to 30%. Additionally, Metaforms' AI can ask follow-up questions based on other user responses in a cohort, which can provide businesses with more insights about user behavior, intent, and preferences.