Best AI tools for< Technical Support Analyst >
Infographic
20 - AI tool Sites
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Directly
Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.
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AirDroid
AirDroid is an AI-powered device management solution that offers both business and personal services. It provides features such as remote support, file transfer, application management, and AI-powered insights. The application aims to streamline IT resources, reduce costs, and increase efficiency for businesses, while also offering personal management solutions for private mobile devices. AirDroid is designed to empower businesses with intelligent AI assistance and enhance user experience through seamless multi-screen interactions.
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Iokoo
Iokoo is an intelligent IT support solution for small organizations, offering instant troubleshooting for all your IT needs. It combines artificial intelligence with human expertise to provide efficient and personalized solutions. Iokoo is available 24/7 on mobile and desktop, in multiple languages, and offers self-resolution options for IT incidents. The service is provided by NowBrains Group, with over 20 years of experience in IT support.
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Vocode
Vocode is an open-source voice AI platform that enables users to build, deploy, and scale hyperrealistic voice agents. It offers fully programmable voice bots that can be integrated into workflows without the need for human intervention. With multilingual capability, custom language models, and the ability to connect to knowledge bases, Vocode provides a comprehensive solution for automating actions like scheduling, payments, and more. The platform also offers analytics and monitoring features to track bot performance and customer interactions, making it a valuable tool for businesses looking to enhance customer support and engagement.
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ResponseCX
ResponseCX is an AI tool designed for Shopify brands to build autonomous AI Agents for customer support. It enables fast-growing ecommerce organizations to deploy custom AI agents in record time, providing a dedicated AI engineer to assist in the process. ResponseCX allows brands to consolidate all platforms into one place to create customized, on-brand AI Agents capable of fully autonomous ticket resolution. The tool offers features such as fast learning, fast deployment, 100% uptime, and unlimited ticket volume, leading to significant cost reductions and improved customer satisfaction.
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Highcountry Toyota Internet Connection Troubleshooter
Highcountrytoyota.stage.autogo.ai is an AI tool designed to provide assistance and support for troubleshooting internet connection issues. The website offers guidance on resolving connection problems, including checking network settings, firewall configurations, and proxy server issues. Users can find step-by-step instructions and tips to troubleshoot and fix connection errors. The platform aims to help users quickly identify and resolve connectivity issues to ensure seamless internet access.
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GoodGist
GoodGist is an AI platform that focuses on customer and partner enablement. It offers autonomous learning, support, and knowledge management powered by AI to help software companies onboard faster, implement better, and support stronger. The platform provides personalized training, reduces support tickets, generates reference architectures, and facilitates collaboration among teams and partners. GoodGist aims to enhance software proficiency, reduce support costs, improve customer satisfaction, and increase partner engagement through hyper-personalized learning experiences and adaptive content support.
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Hostcomm
Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.
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Cognigy.AI
Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.
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Aiden Solutions
Aiden Solutions is an AI application that provides advanced tech support and training for modern businesses. It leverages AI technology to optimize technical support and training, offering tailored AI tools for businesses to enhance support, streamline training, and drive productivity. The platform features customizable chatbots, multi-channel integration, analytics & reporting, file management, security & compliance, and message automation. Aiden Solutions is known for its efficient, intuitive, and always available support, offering 24/7 intelligent assistance to improve customer interactions and operational efficiency. The application is designed with a user-friendly interface and powerful analytics for data-driven decisions.
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Wondershare Help Center
Wondershare Help Center provides comprehensive support for Wondershare products, including video editing, video creation, diagramming, PDF solutions, and data management. It offers a wide range of resources such as tutorials, FAQs, troubleshooting guides, and access to customer support.
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AI-Powered Customer Support Chatbot
This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.
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Kapa.ai
Kapa.ai is an AI-powered answer engine that transforms your knowledge base into a reliable and production-ready AI assistant. It provides instant and accurate answers to technical product questions, helping to improve documentation and enhance user experience. With over 40 technical source connectors, Kapa.ai optimizes your knowledge sources and deploys custom AI assistants across various platforms like Docs, Slack, Discord, API, and Zendesk. The platform is designed to provide grounded answers with citations, acknowledge limitations, synthesize information from multiple sources, and track usage with analytics. Kapa.ai is trusted by enterprises and startups to power production-ready AI assistants, reducing support hours and improving user experience.
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Neo
Zephyr Global is an AI application called Neo that provides Microsoft technical support through an AI assistant named Neo. It offers 24/7 technical support, instant solutions, and strategic guidance for Microsoft products and services. Neo assists with setup guidance, issue resolution, training opportunities, and provides additional resources for Microsoft support. The application aims to optimize operations effortlessly by delivering consistent, reliable information and round-the-clock support.
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Cohere
Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.
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Help.center
Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.
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SupBot
SupBot is an AI-powered support solution that enables businesses to handle customer support instantly. It offers the ability to train and deploy AI support bots with ease, allowing for seamless integration into any website. With a user-friendly interface, SupBot simplifies the process of setting up and customizing support bots to meet specific requirements. The platform is designed to enhance customer service efficiency and streamline communication processes through the use of AI technology.
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Zenbots
Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.
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Lina Chat
Lina Chat is an AI-powered chatbot that helps businesses with customer support. It can answer questions instantly, resolve 80% of repeated support tickets, and is available 24/7. Lina Chat is easy to use and can be trained in minutes. It is a valuable tool for businesses that want to improve their customer service.
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Mava
Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.
20 - Open Source Tools
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AIDA64
AIDA64 is a program designed for Windows 10/11 that provides features such as activation license, freezing trial period, and resetting activation/trial. The activation license script applies the registry lock method to activate the program, requiring an internet connection. The freeze trial option locks the 30-day trial period for lifetime use without expiration, also needing an internet connection. The reset activation/trial script allows users to reset the activation or trial period at any time.
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aisler-support
AISLER Support repository contains files useful for support. Design rules provided here limit manufacturing capabilities. Boards may not be functional with autorouter. Explore more in Community. AISLER Support files are Copyright © 2023 by AISLER B.V. Free software under specified license terms. Visit AISLER for industry quality and affordable PCBs.
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gpt-computer-assistant
GPT Computer Assistant (GCA) is an open-source framework designed to build vertical AI agents that can automate tasks on Windows, macOS, and Ubuntu systems. It leverages the Model Context Protocol (MCP) and its own modules to mimic human-like actions and achieve advanced capabilities. With GCA, users can empower themselves to accomplish more in less time by automating tasks like updating dependencies, analyzing databases, and configuring cloud security settings.
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honey
Bee is an ORM framework that provides easy and high-efficiency database operations, allowing developers to focus on business logic development. It supports various databases and features like automatic filtering, partial field queries, pagination, and JSON format results. Bee also offers advanced functionalities like sharding, transactions, complex queries, and MongoDB ORM. The tool is designed for rapid application development in Java, offering faster development for Java Web and Spring Cloud microservices. The Enterprise Edition provides additional features like financial computing support, automatic value insertion, desensitization, dictionary value conversion, multi-tenancy, and more.
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ReEdgeGPT
ReEdgeGPT is a tool designed for reverse engineering the chat feature of the new version of Bing. It provides documentation and guidance on how to collect and use cookies to access the chat feature. The tool allows users to create a chatbot using the collected cookies and interact with the Bing GPT chatbot. It also offers support for different modes like Copilot and Bing, along with plugins for various tasks. The tool covers historical information about Rome, the Lazio region, and provides troubleshooting tips for common issues encountered while using the tool.
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assistant
The WhatsApp AI Assistant repository offers a chatbot named Sydney that serves as an AI-powered personal assistant. It utilizes Language Model (LLM) technology to provide various features such as Google/Bing searching, Google Calendar integration, communication capabilities, group chat compatibility, voice message support, basic text reminders, image recognition, and more. Users can interact with Sydney through natural language queries and voice messages. The chatbot can transcribe voice messages using either the Whisper API or a local method. Additionally, Sydney can be used in group chats by mentioning her username or replying to her last message. The repository welcomes contributions in the form of issue reports, pull requests, and requests for new tools. The creators of the project, Veigamann and Luisotee, are open to job opportunities and can be contacted through their GitHub profiles.
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Jailbreak
Jailbreak is a comprehensive guide exploring iOS 17 and its various versions, discussing the benefits, status, possibilities, and future impact of jailbreaking iOS devices. It covers topics such as preparation, safety measures, differences between tethered and untethered jailbreaks, best practices, and FAQs. The guide also provides information on specific jailbreak tools like Palera1n, Serotonin, NekoJB, Redensa, and Dopamine, along with their features and download links. Users can learn about supported devices, the latest updates, and the status of jailbreaking for different iOS versions. The tool aims to empower users to unlock new possibilities and customize their devices beyond Apple's restrictions.
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CogAgent
CogAgent is an advanced intelligent agent model designed for automating operations on graphical interfaces across various computing devices. It supports platforms like Windows, macOS, and Android, enabling users to issue commands, capture device screenshots, and perform automated operations. The model requires a minimum of 29GB of GPU memory for inference at BF16 precision and offers capabilities for executing tasks like sending Christmas greetings and sending emails. Users can interact with the model by providing task descriptions, platform specifications, and desired output formats.
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agent-zero
Agent Zero is a personal and organic AI framework designed to be dynamic, organically growing, and learning as you use it. It is fully transparent, readable, comprehensible, customizable, and interactive. The framework uses the computer as a tool to accomplish tasks, with no single-purpose tools pre-programmed. It emphasizes multi-agent cooperation, complete customization, and extensibility. Communication is key in this framework, allowing users to give proper system prompts and instructions to achieve desired outcomes. Agent Zero is capable of dangerous actions and should be run in an isolated environment. The framework is prompt-based, highly customizable, and requires a specific environment to run effectively.
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ninja
Ninja is a project that serves as a reverse engineered proxy for ChatGPT. It allows users to acquire API keys, authenticate using email/password, proxy ChatGPT-API/OpenAI-API, access ChatGPT WebUI, utilize IP proxy pool, and solve FunCaptcha with Capsolver.com. The project has a very small memory footprint and is designed for ease of use. Please note that the project has ended.
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APIPark
APIPark is an open-source AI Gateway and Developer Portal that enables users to easily manage, integrate, and deploy AI and API services. It provides robust API management features, including creation, monitoring, and access control, to help developers efficiently and securely develop and manage their APIs. The platform aims to solve challenges such as connecting to powerful AI models, managing complex AI & API call relationships, overseeing API creation and security, simplifying fault detection and troubleshooting, and enhancing the visibility and valuation of data assets.
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bytedesk
Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.
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CLI
Bito CLI provides a command line interface to the Bito AI chat functionality, allowing users to interact with the AI through commands. It supports complex automation and workflows, with features like long prompts and slash commands. Users can install Bito CLI on Mac, Linux, and Windows systems using various methods. The tool also offers configuration options for AI model type, access key management, and output language customization. Bito CLI is designed to enhance user experience in querying AI models and automating tasks through the command line interface.
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Code-Atlas
Code Atlas is a lightweight interpreter developed in C++ that supports the execution of multi-language code snippets and partial Markdown rendering. It consumes significantly lower resources compared to similar tools, making it suitable for resource-limited devices. It leverages llama.cpp for local large-model inference and supports cloud-based large-model APIs. The tool provides features for code execution, Markdown rendering, local AI inference, and resource efficiency.
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chat-with-notes
Chat-with-Notes is a Flask web application that enables users to upload text files, view their content, and engage with an AI chatbot for discussions. The application prioritizes privacy by utilizing a locally hosted Ollama Llama 3.1 (8B) model for AI responses, ensuring data security. Users can upload files during conversations, clear chat history, and export chat logs. The tool operates locally, requiring Python 3.x, pip, Git, and a locally running Ollama Llama 3.1 (8B) model as prerequisites.
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screenpipe
24/7 Screen & Audio Capture Library to build personalized AI powered by what you've seen, said, or heard. Works with Ollama. Alternative to Rewind.ai. Open. Secure. You own your data. Rust. We are shipping daily, make suggestions, post bugs, give feedback. Building a reliable stream of audio and screenshot data, simplifying life for developers by solving non-trivial problems. Multiple installation options available. Experimental tool with various integrations and features for screen and audio capture, OCR, STT, and more. Open source project focused on enabling tooling & infrastructure for a wide range of applications.
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Rew1ndAI2024
Rew1ndAI2024 is a tool designed to activate and manage licenses for a specific software on Windows 10/11. It provides features such as activation license, freezing the trial period, and resetting activation/trial. The tool uses the registry lock method and requires an internet connection for certain operations.
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legacy-sourcegraph
Sourcegraph is a tool that simplifies reading, writing, and fixing code in large and complex codebases. It offers features such as code search across repositories and hosts, code intelligence for navigation and references, and the ability to roll out large-scale changes and track migrations. Sourcegraph can be used on the cloud or self-hosted, with public code search available on Sourcegraph.com. The tool provides high-level architecture documentation, database setup best practices, Go and documentation style guides, tips for modifying the GraphQL API, and guidelines for contributing.
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sourcegraph-public-snapshot
Sourcegraph is a tool that simplifies reading, writing, and fixing code in large and complex codebases. It offers features such as code search across repositories, code intelligence for code navigation and history tracing, and the ability to roll out large-scale changes to multiple repositories simultaneously. Sourcegraph can be used on the cloud or self-hosted, and provides public code search on Sourcegraph.com. The tool is designed to enhance code understanding and collaboration within development teams.
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maige
Maige is a tool designed to simplify repository maintenance by automating the handling of issue labels. Users can quickly set up Maige to let AI manage their issue labels effortlessly. The tool provides guidance on self-hosting, GitHub app integration, environment variables setup, and offers commands for streamlined issue management. Maige aims to streamline the process of managing issues in a repository, making it easier for users to handle tasks related to labeling and tracking issues.
20 - OpenAI Gpts
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Technischer Support Bot
Ein Bot, der grundlegende technische Unterstützung und Fehlerbehebung für gängige Software und Hardware bietet.
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Tech Support Advisor
From setting up a printer to troubleshooting a device, I’m here to help you step-by-step.
Dror Globerman's GPT Tech Support
Your go-to assistant for everyday tech support and guidance.
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Backloger.ai -Support Log Analyzer and Summary
Drop your Support Log Here, Allowing it to automatically generate concise summaries reporting to the tech team.
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Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
QCM
ce GPT va recevoir des images dans lesquelles il y a des questions QCM codingame ou Problem Solving sur les sujets : Java, Hibernate, Angular, Spring Boot, SQL. Il doit extraire le texte depuis l'image et répondre au question QCM le plus rapidement possible.