Best AI tools for< Technical Support Analyst >

Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.

AirDroid is an AI-powered device management solution that offers both business and personal services. It provides features such as remote support, file transfer, application management, and AI-powered insights. The application aims to streamline IT resources, reduce costs, and increase efficiency for businesses, while also offering personal management solutions for private mobile devices. AirDroid is designed to empower businesses with intelligent AI assistance and enhance user experience through seamless multi-screen interactions.

Iokoo is an intelligent IT support solution for small organizations, offering instant troubleshooting for all your IT needs. It combines artificial intelligence with human expertise to provide efficient and personalized solutions. Iokoo is available 24/7 on mobile and desktop, in multiple languages, and offers self-resolution options for IT incidents. The service is provided by NowBrains Group, with over 20 years of experience in IT support.

Vocode is an open-source voice AI platform that enables users to build, deploy, and scale hyperrealistic voice agents. It offers fully programmable voice bots that can be integrated into workflows without the need for human intervention. With multilingual capability, custom language models, and the ability to connect to knowledge bases, Vocode provides a comprehensive solution for automating actions like scheduling, payments, and more. The platform also offers analytics and monitoring features to track bot performance and customer interactions, making it a valuable tool for businesses looking to enhance customer support and engagement.

ResponseCX is an AI tool designed for Shopify brands to build autonomous AI Agents for customer support. It enables fast-growing ecommerce organizations to deploy custom AI agents in record time, providing a dedicated AI engineer to assist in the process. ResponseCX allows brands to consolidate all platforms into one place to create customized, on-brand AI Agents capable of fully autonomous ticket resolution. The tool offers features such as fast learning, fast deployment, 100% uptime, and unlimited ticket volume, leading to significant cost reductions and improved customer satisfaction.

GoodGist is an AI platform that focuses on customer and partner enablement. It offers autonomous learning, support, and knowledge management powered by AI to help software companies onboard faster, implement better, and support stronger. The platform provides personalized training, reduces support tickets, generates reference architectures, and facilitates collaboration among teams and partners. GoodGist aims to enhance software proficiency, reduce support costs, improve customer satisfaction, and increase partner engagement through hyper-personalized learning experiences and adaptive content support.

Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Wondershare Help Center provides comprehensive support for Wondershare products, including video editing, video creation, diagramming, PDF solutions, and data management. It offers a wide range of resources such as tutorials, FAQs, troubleshooting guides, and access to customer support.

This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

Kapa.ai is an AI documentation assistant that provides instant AI answers to technical questions. It turns knowledge bases into reliable AI assistants powered by large language models, helping organizations improve user experience by eliminating response waiting time and identifying documentation gaps. The platform offers off-the-shelf integrations, feedback loop for improved answers, and automatic updates to stay current with changes in documentation.

Zephyr Global is an AI application called Neo that provides Microsoft technical support through an AI assistant named Neo. It offers 24/7 technical support, instant solutions, and strategic guidance for Microsoft products and services. Neo assists with setup guidance, issue resolution, training opportunities, and provides additional resources for Microsoft support. The application aims to optimize operations effortlessly by delivering consistent, reliable information and round-the-clock support.

Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.

Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

SupBot is an AI-powered support solution that enables businesses to handle customer support instantly. It offers the ability to train and deploy AI support bots with ease, allowing for seamless integration into any website. With a user-friendly interface, SupBot simplifies the process of setting up and customizing support bots to meet specific requirements. The platform is designed to enhance customer service efficiency and streamline communication processes through the use of AI technology.

Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.

Lina Chat is an AI-powered chatbot that helps businesses with customer support. It can answer questions instantly, resolve 80% of repeated support tickets, and is available 24/7. Lina Chat is easy to use and can be trained in minutes. It is a valuable tool for businesses that want to improve their customer service.

Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

AIDA64 is a program designed for Windows 10/11 that provides features such as activation license, freezing trial period, and resetting activation/trial. The activation license script applies the registry lock method to activate the program, requiring an internet connection. The freeze trial option locks the 30-day trial period for lifetime use without expiration, also needing an internet connection. The reset activation/trial script allows users to reset the activation or trial period at any time.

AISLER Support repository contains files useful for support. Design rules provided here limit manufacturing capabilities. Boards may not be functional with autorouter. Explore more in Community. AISLER Support files are Copyright © 2023 by AISLER B.V. Free software under specified license terms. Visit AISLER for industry quality and affordable PCBs.

Bee is an ORM framework that provides easy and high-efficiency database operations, allowing developers to focus on business logic development. It supports various databases and features like automatic filtering, partial field queries, pagination, and JSON format results. Bee also offers advanced functionalities like sharding, transactions, complex queries, and MongoDB ORM. The tool is designed for rapid application development in Java, offering faster development for Java Web and Spring Cloud microservices. The Enterprise Edition provides additional features like financial computing support, automatic value insertion, desensitization, dictionary value conversion, multi-tenancy, and more.

ReEdgeGPT is a tool designed for reverse engineering the chat feature of the new version of Bing. It provides documentation and guidance on how to collect and use cookies to access the chat feature. The tool allows users to create a chatbot using the collected cookies and interact with the Bing GPT chatbot. It also offers support for different modes like Copilot and Bing, along with plugins for various tasks. The tool covers historical information about Rome, the Lazio region, and provides troubleshooting tips for common issues encountered while using the tool.

The WhatsApp AI Assistant repository offers a chatbot named Sydney that serves as an AI-powered personal assistant. It utilizes Language Model (LLM) technology to provide various features such as Google/Bing searching, Google Calendar integration, communication capabilities, group chat compatibility, voice message support, basic text reminders, image recognition, and more. Users can interact with Sydney through natural language queries and voice messages. The chatbot can transcribe voice messages using either the Whisper API or a local method. Additionally, Sydney can be used in group chats by mentioning her username or replying to her last message. The repository welcomes contributions in the form of issue reports, pull requests, and requests for new tools. The creators of the project, Veigamann and Luisotee, are open to job opportunities and can be contacted through their GitHub profiles.

Jailbreak is a comprehensive guide exploring iOS 17 and its various versions, discussing the benefits, status, possibilities, and future impact of jailbreaking iOS devices. It covers topics such as preparation, safety measures, differences between tethered and untethered jailbreaks, best practices, and FAQs. The guide also provides information on specific jailbreak tools like Palera1n, Serotonin, NekoJB, Redensa, and Dopamine, along with their features and download links. Users can learn about supported devices, the latest updates, and the status of jailbreaking for different iOS versions. The tool aims to empower users to unlock new possibilities and customize their devices beyond Apple's restrictions.

24/7 Screen & Audio Capture Library to build personalized AI powered by what you've seen, said, or heard. Works with Ollama. Alternative to Rewind.ai. Open. Secure. You own your data. Rust. We are shipping daily, make suggestions, post bugs, give feedback. Building a reliable stream of audio and screenshot data, simplifying life for developers by solving non-trivial problems. Multiple installation options available. Experimental tool with various integrations and features for screen and audio capture, OCR, STT, and more. Open source project focused on enabling tooling & infrastructure for a wide range of applications.

Ninja is a project that serves as a reverse engineered proxy for ChatGPT. It allows users to acquire API keys, authenticate using email/password, proxy ChatGPT-API/OpenAI-API, access ChatGPT WebUI, utilize IP proxy pool, and solve FunCaptcha with Capsolver.com. The project has a very small memory footprint and is designed for ease of use. Please note that the project has ended.

APIPark is an open-source AI Gateway and Developer Portal that enables users to easily manage, integrate, and deploy AI and API services. It provides robust API management features, including creation, monitoring, and access control, to help developers efficiently and securely develop and manage their APIs. The platform aims to solve challenges such as connecting to powerful AI models, managing complex AI & API call relationships, overseeing API creation and security, simplifying fault detection and troubleshooting, and enhancing the visibility and valuation of data assets.

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

Bito CLI provides a command line interface to the Bito AI chat functionality, allowing users to interact with the AI through commands. It supports complex automation and workflows, with features like long prompts and slash commands. Users can install Bito CLI on Mac, Linux, and Windows systems using various methods. The tool also offers configuration options for AI model type, access key management, and output language customization. Bito CLI is designed to enhance user experience in querying AI models and automating tasks through the command line interface.

Chat-with-Notes is a Flask web application that enables users to upload text files, view their content, and engage with an AI chatbot for discussions. The application prioritizes privacy by utilizing a locally hosted Ollama Llama 3.1 (8B) model for AI responses, ensuring data security. Users can upload files during conversations, clear chat history, and export chat logs. The tool operates locally, requiring Python 3.x, pip, Git, and a locally running Ollama Llama 3.1 (8B) model as prerequisites.

Rew1ndAI2024 is a tool designed to activate and manage licenses for a specific software on Windows 10/11. It provides features such as activation license, freezing the trial period, and resetting activation/trial. The tool uses the registry lock method and requires an internet connection for certain operations.

Sourcegraph is a tool that simplifies reading, writing, and fixing code in large and complex codebases. It offers features such as code search across repositories and hosts, code intelligence for navigation and references, and the ability to roll out large-scale changes and track migrations. Sourcegraph can be used on the cloud or self-hosted, with public code search available on Sourcegraph.com. The tool provides high-level architecture documentation, database setup best practices, Go and documentation style guides, tips for modifying the GraphQL API, and guidelines for contributing.

Sourcegraph is a tool that simplifies reading, writing, and fixing code in large and complex codebases. It offers features such as code search across repositories, code intelligence for code navigation and history tracing, and the ability to roll out large-scale changes to multiple repositories simultaneously. Sourcegraph can be used on the cloud or self-hosted, and provides public code search on Sourcegraph.com. The tool is designed to enhance code understanding and collaboration within development teams.

Agent Zero is a personal and organic AI framework designed to be dynamic, organically growing, and learning as you use it. It is fully transparent, readable, comprehensible, customizable, and interactive. The framework uses the computer as a tool to accomplish tasks, with no single-purpose tools pre-programmed. It emphasizes multi-agent cooperation, complete customization, and extensibility. Communication is key in this framework, allowing users to give proper system prompts and instructions to achieve desired outcomes. Agent Zero is capable of dangerous actions and should be run in an isolated environment. The framework is prompt-based, highly customizable, and requires a specific environment to run effectively.

Maige is a tool designed to simplify repository maintenance by automating the handling of issue labels. Users can quickly set up Maige to let AI manage their issue labels effortlessly. The tool provides guidance on self-hosting, GitHub app integration, environment variables setup, and offers commands for streamlined issue management. Maige aims to streamline the process of managing issues in a repository, making it easier for users to handle tasks related to labeling and tracking issues.

Verbis AI is a secure and fully local AI assistant for MacOS that indexes data from various SaaS applications securely on the user's system. It provides a single interface powered by GenAI models to query and manage information. Users can connect Verbis to apps like Google Drive, Outlook, Gmail, and Slack, and use it as a chatbot to search across their data without data leaving their device. The tool is powered by Ollama and Weaviate, utilizing models like Mistral 7B, ms-marco-MiniLM-L-12-v2, and nomic-embed-text. Verbis AI requires Apple Silicon Mac (m1+) and has minimal system resource utilization requirements.

DataLine is an AI-driven data analysis and visualization tool designed for technical and non-technical users to explore data quickly. It offers privacy-focused data storage on the user's device, supports various data sources, generates charts, executes queries, and facilitates report building. The tool aims to speed up data analysis tasks for businesses and individuals by providing a user-friendly interface and natural language querying capabilities.

Chaindesk is a no-code platform that allows users to easily set up a semantic search system for personal data without technical knowledge. It supports loading data from various sources such as raw text, web pages, files (Word, Excel, PowerPoint, PDF, Markdown, Plain Text), and upcoming support for web sites, Notion, and Airtable. The platform offers a user-friendly interface for managing datastores, querying data via a secure API endpoint, and auto-generating ChatGPT Plugins for each datastore. Chaindesk utilizes a Vector Database (Qdrant), Openai's text-embedding-ada-002 for embeddings, and has a chunk size of 1024 tokens. The technology stack includes Next.js, Joy UI, LangchainJS, PostgreSQL, Prisma, and Qdrant, inspired by the ChatGPT Retrieval Plugin.

Free Technical Support GPT by Franz Enzenhofer

Ein Bot, der grundlegende technische Unterstützung und Fehlerbehebung für gängige Software und Hardware bietet.

From setting up a printer to troubleshooting a device, I’m here to help you step-by-step.

Your go-to assistant for everyday tech support and guidance.

Assists in resolving technical issues in field operations.

Drop your Support Log Here, Allowing it to automatically generate concise summaries reporting to the tech team.

Líder en soporte técnico, único y multilingüe.

I simulate tough Customer Support scenarios for Agent Training.

Enthusiastic gorilla language for support

日常のパソコントラブルを日本語で解決します！

A step-by-step IT troubleshooter, ensuring a natural conversation flow.

しっかりした顧客対応をしてくれるAIです。TANAKAさんです。

Explains tech acronyms in simple terms with examples and origins

寻找解决方案的问题解决专家

Proactively solving queries with insights and corrections.

Your engaging AI expert, simplifying tech with trends and tips.

AnyPrompt: Eagerly answers any question with detailed, informative responses

多角度解决

ce GPT va recevoir des images dans lesquelles il y a des questions QCM codingame ou Problem Solving sur les sujets : Java, Hibernate, Angular, Spring Boot, SQL. Il doit extraire le texte depuis l'image et répondre au question QCM le plus rapidement possible.

A specialized assistant for Helpdesk information of companies and organizations.