Best AI tools for< real-time call analytics >

Dialpad is a leading Customer Intelligence Platform that offers a suite of AI-powered solutions for businesses of all sizes. It provides tools for customer engagement, contact center operations, sales automation, and communication, all aimed at enhancing productivity and customer satisfaction. With features like AI chatbots, sales guidance, and call analytics, Dialpad helps businesses streamline their operations and improve their overall performance.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

Colibri.ai is an AI meeting notes and conversation intelligence product that offers AI-generated notes for everyone, sales co-pilot for better meetings, and Colibri Legal for depositions and court reporting. The application automates note-taking, provides AI meeting summaries, and helps users succeed in every conversation by offering an intelligent co-pilot. Colibri AI records, transcribes, and summarizes meetings, stores call recordings and transcripts in a searchable library, and unlocks conversation insights by analyzing every conversation and presenting data in an easy-to-read dashboard.

InsightPro is a workforce analytics platform specifically designed for healthcare payers. It integrates claims processing, quality assurance, training, and contact center functionalities, all powered by AI and machine learning. The platform offers capabilities such as dashboards, team productivity, workforce optimization, workload management, workforce access, real-time monitoring, and training management. InsightPro aims to improve operational efficiencies, reduce costs, enhance workforce planning, and foster team collaboration within payer organizations.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

BookingBee.ai is an AI appointment scheduling software designed to optimize the salon, spa, and barbershop experience for both management and clients. The platform offers an AI receptionist that handles appointment requests, client inquiries, lead capturing, and client engagement. It operates 24/7, is multilingual, efficient, and can forward calls to experts when needed. The software also provides real-time analytics, personalized client communication, front-desk duties automation, and minimizes no-shows. BookingBee.ai aims to empower businesses in the beauty and wellness industry by streamlining operations and enhancing customer service.

Ace Peak is an AI-powered cloud communication solution provider that offers advanced virtual phone numbers and innovative services to empower businesses with cutting-edge communication tools for success in the digital age. With a vast network of carriers and automation tools, Ace Peak aims to deliver exceptional customer experiences and optimize call center operations through real-time analytics and customer service automation. Trusted by over 1000 partners, Ace Peak is a reliable partner for businesses looking to expand globally and enhance their communication strategies.

Slang.ai is a voice AI tool designed specifically for restaurants to intelligently handle phone calls. It allows restaurants to answer questions, take reservations, and provide a seamless customer experience. The tool is built to understand different accents, answer common questions, and manage reservations efficiently. Slang.ai helps restaurants increase reservations, improve ROI, and save time by handling calls 24/7. It offers customizable experiences, real-time analytics, and easy setup within minutes.

Zappx is a powerful power dialer application designed for sales professionals to enhance their cold calling outreach. With Zappx, users can double their daily connection rate by implementing parallel calling, dial up to 5 prospects simultaneously, filter out wrong numbers, automate voice mails, and connect calls to live prospects. The application also offers AI-enhanced features such as automated call transcription, sentiment analysis, and real-time analytics for performance evaluation. Zappx is built by sales people for sales people, aiming to transform outbound sales approaches with lightning-fast dialing capabilities.

Agent4 is an AI-driven virtual agent platform that allows users to create custom voice experiences for callers to their business or mobile phone. The platform enables users to build intelligent agents that can answer calls, place calls, book meetings, listen to voicemails, and provide summaries. Agent4 offers real-time call monitoring, sentiment analysis for voicemails, and filtering out robocallers. Users can customize their agents with their own content and access their systems, making it a versatile tool for various call handling tasks.

Investiment.io is a financial news and data platform that uses AI to help investors make better decisions. The platform provides access to real-time news, earnings transcripts, and financial data, as well as AI-powered insights and analysis. Investiment.io is designed to help investors of all levels, from beginners to experienced professionals.

Quill is an AI-powered SEC filing platform that allows users to extract key information from filings, answer questions about companies' public investor materials, access historical financial data, and analyze earnings call metrics. The platform leverages financially-tuned AI to provide accurate and up-to-date information sourced directly from SEC filings. Quill offers features such as real-time SEC filings, earnings call transcripts, insider transactions, and investor presentations, along with the ability to convert PDFs into spreadsheets. Users can interact with the AI to ask questions about companies and their financial data, making financial analysis more efficient and reliable.

Leexi is an AI-powered meeting tool that helps users transcribe, analyze, and summarize calls and meetings. It uses generative AI to automate note-taking, report writing, and propose next steps, saving users time and improving productivity. Leexi offers features such as automated note-taking, tailored summaries, time-saving capabilities, express setup, facilitated collaboration, contextualized call summaries, and in-depth analysis. The application is suitable for various industries and professions, including sales, consulting, customer success, recruitment, finance, journalism, marketing, and real estate.

CallFluent AI is an AI-powered voice call software that enables businesses to create AI-powered voice call agents in just 60 seconds. It transforms missed calls into revenue by automating inbound and outbound calls with artificial intelligence-powered robots. The platform offers human-like voices, real-time call history, recordings, and transcriptions, 24/7 inbound and outbound automated call management, and over 30 neural AI voices replicating human emotions. CallFluent AI provides a cost-effective solution for sales and customer service, allowing businesses to handle calls efficiently and effectively.

Callin.io is an innovative AI solution that offers AI-driven virtual phone agents and assistants to enhance customer engagement and support. The platform provides customizable AI voice agents tailored to meet the specific needs of businesses, handling inbound and outbound customer conversations efficiently. With features like answering missed calls, assisting with appointment bookings, and responding to FAQs, Callin.io aims to revolutionize customer service operations and improve overall customer experience. The AI technology is designed to seamlessly integrate with existing CRM solutions and call center technology, providing real-time call transcripts and valuable insights from every conversation.

Belva is an AI-powered phone-calling assistant that can make calls on your behalf. With Belva, you can simply state your objective and the AI will make the call for you, providing you with a live transcription of the conversation. Belva's envoys can handle a variety of tasks, from making appointments and reservations to solving customer issues. You can monitor your active calls in real-time or review saved transcripts to collect information from the call. With Belva, you can get off the phone and let the AI do the talking, saving you time and hassle.

Telelingo is a real-time phone call translator application that aims to erase language barriers during phone calls. It utilizes cutting-edge AI technology to provide seamless translation of voice in real-time, enabling effortless communication across languages. With over 80 languages supported, Telelingo offers wide language coverage and a pay-as-you-go billing system without hidden fees. By eliminating the need for human interpreters, Telelingo keeps costs affordable and ensures a smooth conversation experience without language limitations.

Articula is a cutting-edge call translation application that offers the most accurate and context-aware live call translations in the world. With the ability to translate calls using your own voice and create an AI voice that speaks 14 languages, Articula revolutionizes communication across different languages seamlessly. The app also allows for the translation of voice memos and simultaneous call translations with minimal latency, providing users with a convenient and efficient way to communicate globally.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

AgentOps is a toolkit for evaluating and developing robust and reliable AI agents. It provides benchmarks, observability, and replay analytics to help developers build better agents. AgentOps is open beta and can be signed up for here. Key features of AgentOps include: - Session replays in 3 lines of code: Initialize the AgentOps client and automatically get analytics on every LLM call. - Time travel debugging: (coming soon!) - Agent Arena: (coming soon!) - Callback handlers: AgentOps works seamlessly with applications built using Langchain and LlamaIndex.

ClickHouse is an open-source column-oriented database management system that allows generating analytical data reports in real-time. It offers quick high-level overview, tutorials, documentation, video content, real-time chat support, and various events for users. The tool is designed for real-time analytics and data reporting tasks, providing a scalable and efficient solution for managing analytical data.

LangChain is an amazing framework to get LLM projects done in a matter of no time, and the ecosystem is growing fast. Here is an attempt to keep track of the initiatives around LangChain. Subscribe to the newsletter to stay informed about the Awesome LangChain. We send a couple of emails per month about the articles, videos, projects, and tools that grabbed our attention Contributions welcome. Add links through pull requests or create an issue to start a discussion. Please read the contribution guidelines before contributing.

AIS-catcher: A multi-platform AIS Receiver

Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.

Awesome-Segment-Anything is a powerful tool for segmenting and extracting information from various types of data. It provides a user-friendly interface to easily define segmentation rules and apply them to text, images, and other data formats. The tool supports both supervised and unsupervised segmentation methods, allowing users to customize the segmentation process based on their specific needs. With its versatile functionality and intuitive design, Awesome-Segment-Anything is ideal for data analysts, researchers, content creators, and anyone looking to efficiently extract valuable insights from complex datasets.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

A massive list including a huge amount of products and services that are completely free! ⭐ Star on GitHub • 🤝 Contribute # Table of Contents * APIs, Data & ML * Artificial Intelligence * BaaS * Code Editors * Code Generation * DNS * Databases * Design & UI * Domains * Email * Font * For Students * Forms * Linux Distributions * Messaging & Streaming * PaaS * Payments & Billing * SSL

llm_benchmarks is a collection of benchmarks and datasets for evaluating Large Language Models (LLMs). It includes various tasks and datasets to assess LLMs' knowledge, reasoning, language understanding, and conversational abilities. The repository aims to provide comprehensive evaluation resources for LLMs across different domains and applications, such as education, healthcare, content moderation, coding, and conversational AI. Researchers and developers can leverage these benchmarks to test and improve the performance of LLMs in various real-world scenarios.

LLMWare is a framework for quickly developing LLM-based applications including Retrieval Augmented Generation (RAG) and Multi-Step Orchestration of Agent Workflows. This project provides a comprehensive set of tools that anyone can use - from a beginner to the most sophisticated AI developer - to rapidly build industrial-grade, knowledge-based enterprise LLM applications. Our specific focus is on making it easy to integrate open source small specialized models and connecting enterprise knowledge safely and securely.

Accurate real-time global package tracker.

companies, trends, tech and data

Technical analyst backed with 1W-1D-4H refreshed financial market data. For more timeframes and granularity please check our website.

Real-time analysis of UFC fights.

Advanced Real-Time Market Data Analysis AI Trader Incubator Professional Trading Trainer

ForexGPT's free version pulls real-time rates for forex pairs & prices for finance symbols such as bitcoin and stock market indices (i.e. SPX500, NAS100, BTCUSD, EURUSD), performs market forecasts and analysis, w/ prompt-generated chart links to our custom TradingView charts. Not financial advice.

Expert in real-time web content retrieval and analysis

Real-time search trends function like an app, providing live information on current trends. They display trending search terms in India in real-time and offer detailed web news information about the keywords selected by the user.

Real-time web browsing FPL expert. It analyzes current football match data, player performances, team news, and expert opinions.

Expert in real-time trend analysis, sourcing data-driven insights (e.g. prompt: Give me last month's top trends in AI)

Real-time Ethereum Blockchain Data & Insights (with Etherscan.io)

Get real-time interest rates from central banks of countries!

Tracks real-time flights

Your real-time guide to the OpenAI API, directly referencing official documentation.

your real time expert while you negotiate

Property and land advisor with real-time search, focusing on sustainability and history.

NFL betting assistant using real-time data and humor.

EUR/ZAR analysis with real-time rate and current news focus

Advanced AI for real-time predictive analysis using machine learning.

Assisting tutor for distributed real-time systems, engaging with questions and explanations.